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Raken Reviews & Product Details - Page 4

Raken Overview

What is Raken?

Raken is an all-in-one field management app built for the construction industry. Use our streamlined web and mobile tools to quickly collect accurate data from the field and share it with the office in real time. Featuring digital daily reports, time and production tracking, safety and quality management, document management, and more, you’ll have everything you need to keep projects on track in one convenient location. We replace disorganized documentation with real-time visibility and actionable insights. All the data you capture with Raken is automatically organized into professional reports and dashboards securely stored on the cloud in an easily accessible format. You’ll have more accurate records to better protect your business from litigation and reduce risks. Thousands of construction companies use Raken to seamlessly connect the field and office. Try it today and empower your crews to work more efficiently and effectively. * FEATURES (Includes offline mode and automatic sync) + Daily progress reports + Production tracking + Time tracking + Safety and quality management + Document management + Photo capture + Integrations + Remote collaboration

Raken Details
Product Website
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Raken Community
Languages Supported
English, Portuguese, Spanish
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Product Description

Raken is a cloud-based, mobile, daily reporting platform for Contractors. We enable superintendents, foremen and project managers to create more effective daily reports in less time.

How do you position yourself against your competitors?

Raken is built for construction. We prioritize ease-of-use so you can meet your reporting and tracking obligations faster and go home earlier at the end of a busy workday. Quickly capture detailed data from the field as you walk the jobsite, and share it instantly with the office for real-time visibility without the hassle of pen and paper documentation or overcomplicated workflows.

We also offer award-winning support and onboarding. When you choose Raken, you get personalized training to make the most of your investment. And, when you need dedicated support, we’re there. Our customer success team’s median response time is under one minute and thirty seconds. That’s hours faster than the industry average.


Seller Details
Company Website
Year Founded
2012
HQ Location
Carlsbad, California
Twitter
@RakenApp
1,705 Twitter followers
LinkedIn® Page
www.linkedin.com
129 employees on LinkedIn®
Description

Raken is a cloud-based, mobile, daily reporting and field management platform for contractors. We enable superintendents, foreman and project managers to streamline field workflows by creating accurate daily reports, time cards, and more in less time. We work with commercial, residential, and specialty contractors of all shapes and sizes. Raken's digital toolbox allows you to manage/document accidents & delays, subcontractor information, site safety & quality control observations, project photos, weather, task lists, equipment rental, jobsite visitors, time cards, and more!


Kristin  S.
KS
Overview Provided by:

Recent Raken Reviews

Michelle B.
MB
Michelle B.Small-Business (50 or fewer emp.)
5.0 out of 5
"Efficient"
Easy to use app that allows for efficent project management. I like the inclusion of the weather reports the best.
Adam M.
AM
Adam M.Small-Business (50 or fewer emp.)
5.0 out of 5
"This app has made my job a lot easier to track all of my projects at my finger tips."
That I can track all of my Projects from anywhere
Verified User
A
Verified UserMid-Market (51-1000 emp.)
3.0 out of 5
"Easy to use but missing some features"
It's easy to use, easy to train other users on, and puts out a consistently formatted daily report. I like some of the reports it can produce for l...
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Raken Media

Raken Demo - daily-progress-reporting
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Raken Demo - time-tracking
Speed up payroll
Raken Demo - production-tracking
Gain automated insights
Raken Demo - safety-and-quality
Empower your crews
Raken Demo - document-management
Connect the field and the office
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Video Reviews

92 Raken Reviews

4.6 out of 5
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92 Raken Reviews
4.6 out of 5
92 Raken Reviews
4.6 out of 5

Raken Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for RakenQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
MC
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Raken?

Raken is what I call a poor man's reporting program that is simple to use and integrate into your files Review collected by and hosted on G2.com.

What do you dislike about Raken?

I wish Raken had the ability to incorporate project drawings into the daily report Review collected by and hosted on G2.com.

What problems is Raken solving and how is that benefiting you?

They've made it easier to to include all the project players to be involved on the same format for reporting. Review collected by and hosted on G2.com.

JP
Project Safety Manager
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Raken?

The Toolbox Talks are very helpful in finding weekly topics to hold All Hands Safety Meetings. Also, I like the Safety Checklists provided for a daily view of the job-site conditions. Review collected by and hosted on G2.com.

What do you dislike about Raken?

I would like to see more variety of Safety Topics in the toolbox talks section Review collected by and hosted on G2.com.

What problems is Raken solving and how is that benefiting you?

The Raken App helps me to be on top of what activities are happening at the jobsite. Business wise it keeps track of the various subcontractors are working on-site and what activities each of the subcontractors are working on to achieve the business goals for the day, week, etc. Review collected by and hosted on G2.com.

CC
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Raken?

Multiple Projects can be viewed, easy to learn, Review collected by and hosted on G2.com.

What do you dislike about Raken?

Nothing, To ask for more would be gluttony. Review collected by and hosted on G2.com.

What problems is Raken solving and how is that benefiting you?

Standardization of reporting, the weather is set automatically. Review collected by and hosted on G2.com.

RW
Owner
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Raken?

We like the ease of use for our non-techie employees. The abundance of reports & job tracking abilities is great. They have reasonable pricing options unless you want a certain module (like toolbox talks), then you're forced to have a bunch of sluff you do not use, to get 1 feature, instead of breaking it down ala-cart. Review collected by and hosted on G2.com.

What do you dislike about Raken?

What drives me and my employees bonkers is how often they change the format for both the office and the field users. We constantly waste time trying to find a feature that was there a week ago and it's gone. Or the path of access has changed. Lastly, which has me seeking another option for our business is how they eliminate a report or simple summary of hours for a specific period that I've been billing clients with for months. It's like having to change my entire billing format because they randomly delete a summary report without replacing it with a new summary report. The changes that do not improve the usage are both annoying and stupid in my opinion! There is no longer a clean way to bill a T&M project that is easy for the client to understand, and that is just a bummer! Review collected by and hosted on G2.com.

What problems is Raken solving and how is that benefiting you?

keeping all the time cards in one place that you don't have to collect manually. Review collected by and hosted on G2.com.

Brian P.
BP
Concrete superintendent
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Raken?

Raken is a very diversified program. It allows you to keep track and log all aspects of your project while you are working in the field. There is no need to make notes, go back to your computer upload photos relative to your notes. Raken is an amazing time saving device ( I call it a device ) allowing me to never miss any action on the job site. As a superintendent, my job is in the field not in office, Raken allows me to do it all right out with the boys. Review collected by and hosted on G2.com.

What do you dislike about Raken?

The only dislike is just an issue with web service, other than that no

Problems. Review collected by and hosted on G2.com.

What problems is Raken solving and how is that benefiting you?

No problems Raken has saved me countless hours compared to how my dailies used to be put together. As soon as you use Raken for 1 day that's all it takes 1 day and you will be satisfied. Review collected by and hosted on G2.com.

Stanley R.
SR
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
What do you like best about Raken?

I am able to go back to a project and add more photos and notes Review collected by and hosted on G2.com.

What do you dislike about Raken?

it takes a day to update your forms, and its not designed for plumbers i had intergrate alot of work arounds Review collected by and hosted on G2.com.

What problems is Raken solving and how is that benefiting you?

I am able to verify that an aspect of my project is complete or is still undone Review collected by and hosted on G2.com.

CB
Director of Construction
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Raken?

My favorite part of using Raken is the documentation. So many times I have needed to go back to pull info or photos from previous dates and Raken makes this possible. Review collected by and hosted on G2.com.

What do you dislike about Raken?

I wish the App had a few more customizable features with materials and equipment. It would be great to customize portions of the report to reflect project specifics. Review collected by and hosted on G2.com.

What problems is Raken solving and how is that benefiting you?

Clients see updates with photos daily. Raken allows the GC to be transparent with progress and document delays, photos, man hours and more. Documenting weather on a daily basis helps calculate weather delays during construction. Review collected by and hosted on G2.com.

DS
President
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Raken?

I like that I can take photos and quick notes on the App and then can go back to my computer to provide more details to the reports. We looked at several other apps prior to buying Raken and they were no where as good. Review collected by and hosted on G2.com.

What do you dislike about Raken?

They need a section for a Punch List. We have started using the Tasks sections for creating a punch list but it is limited. A Punch list section would be great! Review collected by and hosted on G2.com.

Recommendations to others considering Raken:

Ease of use is worth the investment. Review collected by and hosted on G2.com.

What problems is Raken solving and how is that benefiting you?

I can see site progress with photos and updates from my team while I am sitting in front of my computer. I can also use several subcontractors daily reports and save them into Raken to create an overall report and instantly send out to clients as soon as the report is signed. Review collected by and hosted on G2.com.

ZB
Forman /carpenter
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Raken?

I find that Raken is an excellent foremate to relay the same information to multiple clients, therefore saving my time for other job related activities. Review collected by and hosted on G2.com.

What do you dislike about Raken?

You need to increase it recognizable vocabulary,I have to spell out Latrine every time. Review collected by and hosted on G2.com.

What problems is Raken solving and how is that benefiting you?

Multiple clients get the same updates at once there fore saving me keyboard time. Review collected by and hosted on G2.com.

Verified User in Construction
CC
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
What do you like best about Raken?

I did like how easy it was to use the application and accurately record my daily progress Review collected by and hosted on G2.com.

What do you dislike about Raken?

However, w every "update" the app is less useful. Recently the geniuses in the IT decided to order comments alphabetically tho not remotely applicable to construction to alphabetize comments. I did try to issue a "bug report" but the service is not employing construction experienced professionals so that was hopeless. I have a license. My reports are bound in a close out for developers and clients. There is zero reason or sense for an application to reorganize my report. Review collected by and hosted on G2.com.

What problems is Raken solving and how is that benefiting you?

It's more a hassle than a help at this point. No point to use an app like this as a professional. There are better options. Plus the customer service canned answers and lack of any help at all is frustrating at the least. Review collected by and hosted on G2.com.