Racery Virtual Races and Challenges Reviews & Product Details

The non profit that I work for is using Racery for a fundraising event. We are still working on registration at this time, but this review is mainly in reference to Customer Service. I've worked with Henry and not only is he quick to respond, but always has the information I need. In a time where everyone is working on virtual pivots for events with limited time, this is so greatly appreciated. Highly recommend. Review collected by and hosted on G2.com.

So far the only thing I feel could be better is the details in reports. Review collected by and hosted on G2.com.

Racery was simple, straightforward, and most importantly my questions were quickly answered by a real person in real time for no extra fees. We were able to get our race up and running quickly, and received lots of good feedback on how easy it was to participate and donate. The scaled pricing model feels fair, and a low barrier to entry for groups that are not huge. Review collected by and hosted on G2.com.

Opportunity to shut down the race automatically once complete (not a big deal at all), and the app could use a pop-up reminder for those of us with location services defaulted to "off" :) Otherwise no complaints Review collected by and hosted on G2.com.

Racery is a great way to fundraise and branch out from a traditional campaign. Peer-to-peer fundraising has always been a bust for us, we just don't have the social media following necessary, but with Racery, we were able to reach out to new people, get them involved, and give folks an exciting way to fundraise with their peers.

Additionally, the support team are amazing; they're always checking in and asking about your progress and open to suggestions for how to improve. Review collected by and hosted on G2.com.

Some folks who might want to participate aren't as tech/app savvy and may have trouble registering, donating, logging activity, etc. so we're thinking of ways to help them with that in the future. Maybe Racery could make a short tutorial video for racers on how to register, join a group, log activity, and other common tasks. Review collected by and hosted on G2.com.

We had looked for a platform that did it all - Racery did just that! They tracked miles, donations, and was very user friendly. Their activity and donation reports were extremely helpful in writing our after event report and thank you's. Review collected by and hosted on G2.com.

A tool that would make map building easier would be helpful. It took much longer than I anticipated to build our map and the spots on it didn't look as nice as I hoped!

Some of our users also had issues finding an available username. I'm not sure if this is because they had previously used the Racery platform - but recommendations to help them over come this challenge would be helpful. Review collected by and hosted on G2.com.