Quorum Reviews & Product Details - Page 2

The ability to send campaigns out to our volunteer advocates to educate and inform public officials. Review collected by and hosted on G2.com.

The quorum app can be improved. As a lot of time users are on the go. Review collected by and hosted on G2.com.

I use Quorum Federal & State to track legislation at the federal level as well as across all 50 states & territories. My team also uses the interactions regularly to track engagement with legislators, Members of Congress, and their staff. It's an impressive platform that our team raves about and continues to have innovative features that enhances our workflow, organizes our raw data, and makes my professional life easier. Review collected by and hosted on G2.com.

Quorum has nuanced features that continue to innovate. I wish that it could be a bit more detailed on the member specific data (I.e. voting records, comparison of member of congress as they match up to the organization's issues, etc.) Review collected by and hosted on G2.com.

Quorum provides a wealth of features that each have their unique benefits. Specifically, I rely on Quorum to deliver daily digests of issues and policymaker actions from around the world. Quorum eliminates the need to have multpiple different databases, instead it provides a singular place to research any topic or issue important to you or your clients is consistenly keep a pulse on what is happening. Review collected by and hosted on G2.com.

At first I felt Quorum could be difficult to navigate. However, after finding an opportunity to engage with a Quorum reprsentative, we were able to sit down discuss my priorities and walk through the system. The conversation uncovered a number of features that I conitnue to use almost three years later. Review collected by and hosted on G2.com.

I like to use the platform to organnize my orgranization policy areas of interest and to stsytemically track progress. There are great opportunities to navigate quorum, it has very user friendly features Review collected by and hosted on G2.com.

Quorum is often a few days behind with updates to tracked bill Review collected by and hosted on G2.com.

- The user interface is simple enough

- Quorum reps are readily available and accessible to help train or answer questions Review collected by and hosted on G2.com.

- The alert function is hard to navigate

- The search function is way too simple and does not give me the specificty I need to find the exact phrases or clients that I am looking for

- I wish I could create better dashboards with key insights. Like how many times a client was mentioned and how well this tweet preformed. A client-ready report that I can easily download is invaluable. Review collected by and hosted on G2.com.

The thought and design that goes into the Quorum is leaps and bounds above the competitors in the space. The software is incredibly powerful and helps me get the information I need quickly and efficiently. On the off chance I can't figure out how to do something, their customer support is the best I've experienced. I use this product daily and couldn't imagine doing my job without it. Review collected by and hosted on G2.com.

Quorum is really powerful and packs in a lot of options. The number of features and the associated price tag may not be necessary for all advocacy teams. Review collected by and hosted on G2.com.

The staff contact database is generally good. The tool that allows you to blast a ton of Congressional staff based on the issues that they work on is also helpful. Customer support is timely and helpful. Review collected by and hosted on G2.com.

The tracking boards are not user friendly and therefore essentially not used at my organization. Also Congressional staff's "policy issues" are often not indicated, which leads to missing a ton of offices when sorting by issue(s). Review collected by and hosted on G2.com.

We reviewed all the major legislative tracking options available to businesses, and Quorum came out on top. Their comprehensive database is easy to use and has everything we need to keep track of important legislation. The information on officials and bills/regulations is top-notch. Implementation is quick as the system is easy to use right out of the box. The ability to create custom fields to implement our own tracking and catagorization processes is extrememly helpful, and the custom dashboard and tracking boards make our job super easy. Our risk has greatly decreased since signing up with Quorum because we now have an early-warning system in place whenever new legislation is introduced that may affect us and our mission/vision. The time it takes us to research officials and their voting records/stances has decreased from hours to mere minutes with Quorum. The quick access to support through chat has been super helpful. We use the system daily, and all-in-all, we have no regrets. Review collected by and hosted on G2.com.

The UI is sometimes a little clunky, and can be slow when working with large amounts of data, but that's not too unexpected. The "one-pagers" we create on officials could look a little more professional, but they aren't too bad. Review collected by and hosted on G2.com.

Whenever I have a question about the platform or run into a glitch, I reach out to the live chat team and they are always extremely helpful. If they can't resolve my problem right away on their own, I can usually get a fix in a few days. I also appreciate that my feedback is genuinely taken into consideration when they develop new features or when I have a need that the current system can't address. Review collected by and hosted on G2.com.

I think the platform can be intimidating for some new users because there are so many functions to learn. Sometimes it is not the most user friendly on the first try, but with some practice it comes naturally. Review collected by and hosted on G2.com.

Issue management and the ability to consolodate communications, contacts, bills, etc. into issue areas. I do appreciate the online support feature which is a convenient click away. A majority of the folks I interact with in customer support have been very professional (and patient) and have helped me to get from point a to b, which I greatly appreciate. Review collected by and hosted on G2.com.

The interface and certain features in the system appear unclear from my perspective, such as the inability to manually (and easily) solve for duplicate contacts in the system. Quorum's automated feature doesn't work well in that regard, so making customers 100% reliant on said automated feature doesn't make sense.

Another feature which I find confusing (and perhaps this is due to the lack of understand) - Tracking boards versus alert management. There are several people in my department that have spent entirely too much time trying to differentiate the purpose of these two features under the tracking option.

Another area include the grassroots capabilities. Some areas of the process seem antiquated. For instance, not having the option to setup grassroots alerts targeting specific lawmakers without tying constituents into the process. I get that's how it's generally done and I appreciate the significance of lawmakers hearing from constituents - however, there are times where you may need the flexibility to move outside of engaging the typical constuent body.

Another limitation is the absence of options for volunteers to choose from multiple letter versions, limiting variety in campaigns.

Last but not least, I'm still up in the air on the redesign of the dashboard. For people in charge of GR for their organizations, generally, all facets of GR and advocacy are a priority. Forcing users to prioritize and to only select from certain areas doesn't really work for folks in this position.

This may all tie into coaching/onboarding: as a newer employee to the organization and head of the department that utilizes Quorum, I wasn't really satisfied with the onboarding/coaching of Quorum. Given some of the complexities and capabilities with the software, there really should be more indepth coaching. Review collected by and hosted on G2.com.