Brando L.
BL
Brando L.
Physical Therapist Manager
Small-Business (50 or fewer emp.)
"Real-Time Sharing That Makes Team Communication Effortless"
5/5
What do you like best about Quo?

Being able to share all of my interactions and workload with my virtual assistant in real time.

Communicating with everyone has gotten much easier.

I’m looking forward to using Quo to take work off my plate Review collected by and hosted on G2.com.

What do you dislike about Quo?

There was this sort of roundabout way of getting HIPAA certified. Why can’t this just be part of its system? I understand that there are other businesses. Still.

Also, being able to send other auto-texts would be great. Like more options depending on what the patient says Review collected by and hosted on G2.com.

MT
Merit Global T.
Director
Small-Business (50 or fewer emp.)
"Easy-to-Use Business Phone App for Seamless USA & Canada Calling"
4.5/5
What do you like best about Quo?

It's an easy to use telephone app for small businesses who operate business from outside the US. Review collected by and hosted on G2.com.

What do you dislike about Quo?

We were not able to call some countries in the Africa even when we had balance to call those countries. But for key locations like USA and Canada, we are able to call and receive calls easily. Review collected by and hosted on G2.com.

Mark K.
MK
Mark K.
Office Manager
Small-Business (50 or fewer emp.)
"Quo Simplifies Our Workflow with All-in-One Voice and Texting"
5/5
What do you like best about Quo?

The most helpful thing about Quo is having voice and texting all-in-one. It will simplify our current workflow tremendously. Direct messaging and transferring calls between users is an added bonus. Review collected by and hosted on G2.com.

What do you dislike about Quo?

The only downside is the price per user. You do have the option to pay yearly so that saves a lot. Review collected by and hosted on G2.com.

Nathan V.
NV
Nathan V.
Sales Manager
Small-Business (50 or fewer emp.)
"Seamless, Feature-Rich Calling with Crystal-Clear Quality"
5/5
What do you like best about Quo?

Quo offers a seamless experience that allows me to reach users with a dedicated US phone number.

So far, I have had no downtime, no bugs, and the calls have always been smooth and clear.

On top of this, Quo has a suite of further features that allow users to define and refine their voicemail, call forwarding, Ai agent, texting, call transcription that feels streamlined, and I have not found any redundant features.

Everything serves a function and is clearly and easily accessible. I had no problems integrating Quo into my daily routine.

I use Quo on a daily basis, and I have been more than happy about this product. I have not had to rely on customer support yet. Review collected by and hosted on G2.com.

What do you dislike about Quo?

So far, the only thing that I have noticed one time is that on international calls (Using the Quo number to call international phone numbers (French +33 in this case)), there is a slight delay, that is not present when calling +1 numbers. Review collected by and hosted on G2.com.

Verified User in Consumer Services
UC
Verified User in Consumer Services
Small-Business (50 or fewer emp.)
"Quo Delivers Flawless Call Quality, Easy Onboarding, and Powerful API Integrations"
5/5
What do you like best about Quo?

Here's a rewrite:

I've used several VoIP services over the years and recently switched from a well-known competitor. Every frustration I had before has been resolved with Quo.

The data ownership alone sets it apart — I can export anything at any time without being held hostage to their platform. On top of that, API and webhook support opens up integrations I haven't seen matched anywhere else. No SMS attachment limits, an intuitive call flow builder, competitive pricing — and it's genuinely a better product than what I was paying more for before.

Call quality has been flawless. No latency, no hiccups. I've been testing it for several weeks and it's been smooth from day one.

Onboarding is where they really shine. The whole process is dialed in. 10DLC registration — which has historically been one of the most painful parts of setting up any business phone system — was completely painless. You get approved once, they handle all the carrier compliance behind the scenes, and you're up and running. No back and forth, no confusion, no waiting on approvals that go nowhere.

They also offer AI capabilities. I tested them out of curiosity and they work well, though I don't use them in my day to day.

I come from a programming background and tend to push these platforms further than most users do. The fact that Quo holds up at that level says everything. Review collected by and hosted on G2.com.

What do you dislike about Quo?

Honestly, I kept waiting for the catch — something that would reveal this was too good to be true. I haven't found it yet. Review collected by and hosted on G2.com.

Michael F.
MF
Michael F.
Owner
Small-Business (50 or fewer emp.)
"Quo failed on multiple levels - Terrible decision"
0/5
What do you like best about Quo?

its marketing makes it look like customers can actually reach you Review collected by and hosted on G2.com.

What do you dislike about Quo?

Customers call but the phone does not ring 1/2 the time. The we get dropped calls constantly. The calls that are connected often have poor call quality. Terrible support options and when they do respond it is days with then no resolution. Worst platform decision we have ever made. Cost our company tens of thousands in lost sales. Review collected by and hosted on G2.com.

Verified User in Entertainment
UE
Verified User in Entertainment
Mid-Market (51-1000 emp.)
"On-Call Supportive Team and Everything Runs Smoothly"
5/5
What do you like best about Quo?

The on-call supportive custom support team Review collected by and hosted on G2.com.

What do you dislike about Quo?

I do not prefer the colors, but that's about it. Everything runs very well Review collected by and hosted on G2.com.

Grant W.
GW
Grant W.
Demand Planner
Small-Business (50 or fewer emp.)
"Easy to Use, Great Call Quality, and Smooth Website Integration"
5/5
What do you like best about Quo?

I like how easy it is to use. I like the phone tree aspect that allows me to qualify calls/leads. The customer service team via email was easy to work with. I was able to port my number in pretty easily, too. It intregrates with my website well. It is cheaper than getting a standalone line, and the quality is very good. Review collected by and hosted on G2.com.

What do you dislike about Quo?

The porting time of several busines days is more than I'd like but I understand Review collected by and hosted on G2.com.

Verified User in Law Practice
EL
Verified User in Law Practice
Small-Business (50 or fewer emp.)
"Quo: Clear Calls, SMS/MMS, and Seamless HubSpot/Zapier Automation"
5/5
What do you like best about Quo?

Quo is everything I was looking for in a telephone system for my small business. In addition to clear, reliable calling, I love that Quo has SMS/MMS functionality (and made A2P 10DLC registration a snap!). Its tight integration with HubSpot and Zapier support has let me automate a lot of my intake process, letting me and my assistant focus on giving my clients personal service. The pricing is very reasonable compared to the alternatives I considered. I loved the easy signup process and appreciate the intuitive apps on both web and Android. Review collected by and hosted on G2.com.

What do you dislike about Quo?

The hang up button in the Android app isn't as prominent as in other phone apps, and my assistant struggled to find it at first. But I understand the design decision to include buttons to access other functionality on the ongoing call screen. Review collected by and hosted on G2.com.

Audrey P.
AP
Audrey P.
Paralegal
Small-Business (50 or fewer emp.)
"Unified Inbox and AI Summaries That Supercharge Our Workflow"
5/5
What do you like best about Quo?

The unified inbox has been a huge upgrade to our workflow. I work for a solo attorney and a lot of our work is communications based. We receive and manage lots of incoming documents, photos, and information via text. It has been a huge help to be able to see everything in one place. The UI is really easy to use with Quo and the features have everything we need and more! The AI summaries and transcripts are useful for briefly getting an idea of what is going on in a case. The call flow feature works exactly as we envisioned it and was easy to set up. We couldn't be more happy with Quo. Review collected by and hosted on G2.com.

What do you dislike about Quo?

There was one little glitch where we saw AI tagging when we had not toggled that feature on, but the Quo support team helped us and we got it resolved. Other than that, it seems to be working well. Review collected by and hosted on G2.com.