JA
Juan A.
Owner
Mental Health Care
Small-Business (50 or fewer emp.)
"Quo Delivers Reliable Talk & Text with Fast Porting and Outstanding Support"
5/5
What do you like best about Quo?

I switched to Quo from the recommendation of a google search and other business owners. I wanted to find a much more reliable smartline service for my business. I am so grateful for the amazing and fast customer service, the quick porting experiencing of my business number, being able to sign up so quickly and pay annually at a discount, having such quick and reliable talk and text options, and being able to integrate my business seamlessly into this. I also love the user interface in Quo's app and desktop. Review collected by and hosted on G2.com.

What do you dislike about Quo?

I can't really think of much aside from not being able to show that I have "read" a text message from a client on the desktop. I would like to be able to "click" the message and it show as "read" instead of having to click "done," which removes it from my messages. Review collected by and hosted on G2.com.

Steven S.
SS
Steven S.
Business Consultant
Small-Business (50 or fewer emp.)
"Intuitive, Simple, and Works Like a Charm"
5/5
What do you like best about Quo?

It's so intuitive and simple to use. The learning curve is minutes, not hours or days. And it's worked like a charm since I've been using it now for the last couple months. Review collected by and hosted on G2.com.

What do you dislike about Quo?

Nothing so far. I'm in love with it! One small suggestion might be that it would be nice to have the ability to combine inboxes for multiple phone numbers instead of having to manually switch from one number to the other. Review collected by and hosted on G2.com.

Stephanie A.
SA
Stephanie A.
Licensed Professional Counselor
Small-Business (50 or fewer emp.)
"Quo Made Switching from a Landline Easy—and Texting a Game Changer"
5/5
What do you like best about Quo?

I’m very happy with Quo. I upgraded from my landline and was able to port over my existing number, which made the switch easy. Now I can take calls and send texts from my cell, and since most people (including me) would rather text than call, that has been a real game changer for me.

I also love that it sends an automated text response that I created, whether someone calls, leaves a voicemail, or texts me. We’ve come a long way with technology, and Quo feels like it’s staying on top of it—helping me out and, especially as a sole proprietor, keeping me from having to do extra admin work. I love it! Review collected by and hosted on G2.com.

What do you dislike about Quo?

I’m still fairly new to Quo, so I haven’t run into many downsides yet. When I decided to switch, I researched a lot of different options, and this one seemed to offer the most pros overall. The only real con for me was that it doesn’t include a fax line, but I later found out there are other ways to get one if I truly need it. Review collected by and hosted on G2.com.

William D.
WD
William D.
Founder
Small-Business (50 or fewer emp.)
"Quo Makes Team Support Seamless with Notes and Call Recording"
5/5
What do you like best about Quo?

Quo is great. It allows my team to share the customer support number instead of putting all of that pressure on one person. Also love being able to leave notes on a client so if someone else has to help them next time they can pick up where the other left off. Recording calls feature is also very useful. For a pricepoint that is the same if not less than a standard phone line, you can't beat it ! The one time I needed customer support they were prompt in helping as well. Review collected by and hosted on G2.com.

What do you dislike about Quo?

So far there is absolutely nothing I dislike about Quo whatsoever. Review collected by and hosted on G2.com.

Laura  C.
LC
Laura C.
Hyla Consultant
Small-Business (50 or fewer emp.)
"Excellent for Staying Connected Worldwide, Backed by a Standout Support Tea. This app is excellent."
5/5
What do you like best about Quo?

Quo is a truly excellent app for both small and large businesses to stay connected with their customers around the world. What makes it outstanding is its support team, which helps ensure the app is always improving to meet your needs. Review collected by and hosted on G2.com.

What do you dislike about Quo?

What I dislike the most is a complicated question, because the truth is that the team always helps you with anything you need in the app. But if I had to choose something, it would be that there is some difficulty in sending messages to clients from the app, especially. However, since it’s not something my clients need, it doesn’t concern me much. Review collected by and hosted on G2.com.

Amanda R.
AR
Amanda R.
Business Manager
Small-Business (50 or fewer emp.)
"Simple, Seamless App with a Clean Dashboard and Great Features"
5/5
What do you like best about Quo?

Very simple to use, with nice features and a clean dashboard. The app feels seamless overall. Review collected by and hosted on G2.com.

What do you dislike about Quo?

I’d really like a way to store email and text templates. I’d also like the ability to assign contacts to specific inboxes, and to choose which number to call from depending on where I’m viewing the contact—whether I’m finding them in my contacts list or opening them from the inbox. Review collected by and hosted on G2.com.

JC
John C.
Owner
Small-Business (50 or fewer emp.)
"Outstanding Performance and Value—QUO Delivers"
5/5
What do you like best about Quo?

I really like the professional look and the advanced technology behind this product. I’ve tried other apps similar to QUO, but none of them compare to QUO. The performance of the app is outstanding and the pricing is even better. During the sign up phase, I missed an important part and didnt know how to fix it so I emailed my rep for help and she fixed it within a short period of time that same day. Review collected by and hosted on G2.com.

What do you dislike about Quo?

There’s nothing I dislike about this app. I haven’t been using it for long, but I’m hoping I won’t run into any issues. If I do, I know I can count on their support team. Review collected by and hosted on G2.com.

Laura N.
LN
Laura N.
Director of Operations
Small-Business (50 or fewer emp.)
"Easy to Use App, Great Call Quality, and Perfect for Repeat Customers"
5/5
What do you like best about Quo?

I absolutely love the app! It is so easy to work, I love that I can save repeat customer's info, and the quality of the calls has been great! Review collected by and hosted on G2.com.

What do you dislike about Quo?

Nothing! So far I hae not had any problems whatsoever Review collected by and hosted on G2.com.

Angela A.
AA
Angela A.
Owner
Small-Business (50 or fewer emp.)
"Great Experience with Number Porting"
5/5
What do you like best about Quo?

I’ve really appreciated Quo’s email customer support. They always replied quickly and I never felt like I was waiting for days to hear back. Their answers were clear, detailed, and directly addressed my questions instead of giving generic responses. It made the whole process feel easy and supported. Review collected by and hosted on G2.com.

What do you dislike about Quo?

I did have one chat interaction where the representative didn’t seem fully informed, which was frustrating in the moment. However, this felt like an isolated experience, and the rest of the support team resolved my issue quickly. Review collected by and hosted on G2.com.

Eleanor P.
EP
Eleanor P.
Hair Donor
Small-Business (50 or fewer emp.)
"Amazing App"
5/5
What do you like best about Quo?

I’ve had a legitimate experience working with Allaine from Quo support via email. It’s not every day when everyone responds with the means to help and I have appreciated this journey solving problems. Review collected by and hosted on G2.com.

What do you dislike about Quo?

I think I underestimated what I was doing in the beginning , thinking the payments I made towards applications would be sufficient. I’ve been awaiting answers about how to successfully be moved forward despite how much I expected to apply for anything at all. I understand how it is mighty helpful to make known whatever is needed for the business phone number and am eager to understand even more , eventually. Review collected by and hosted on G2.com.