# Quidget Reviews **Vendor:** Quidget **Category:** [AI Customer Support Agents Software](https://www.g2.com/categories/ai-customer-support-agents) **Average Rating:** 4.5/5.0 **Total Reviews:** 4 ## About Quidget Quidget is an AI-powered chat solution designed to automate a significant portion of Tier-1 customer support. It works by scanning your existing data and knowledge base to provide instant and precise responses to customer queries. Quidget can be set up and deployed on your website within minutes, requiring no coding experience. This tool enables businesses to automate routine inquiries, allowing customer support teams to concentrate on more complex issues. On average, this can save support agents up to 3 hours daily, effectively equating to the workload of an additional full-time employee. Quidget integrates smoothly into your website through a simple onboarding process, after which a short code is provided to embed the chat widget. The AI agent is easily customizable to match your brand’s tone and can be tailored to meet specific business needs. Designed to enhance customer service efficiency, Quidget is suitable for businesses of all sizes. By reducing the need for manual intervention in handling common queries, it helps lower operational costs and reallocates resources towards more strategic activities. This leads to faster response times and improved customer satisfaction. ## Quidget Pros & Cons **What users like:** - Users find the **fascinating UI and easy navigation** of Quidget enhances their overall experience and satisfaction. (1 reviews) - Users find the **navigation ease** of Quidget enhances their experience with its fascinating UI. (1 reviews) - Users enjoy the **fascinating UI** and find navigation much easier, enhancing their overall experience with Quidget. (1 reviews) ## Quidget Reviews ### 1. Quidget a great solution for customer based AI service **Rating:** 4.5/5.0 stars **Reviewed by:** Paul J. | Pathways Operations Manager, Enterprise (> 1000 emp.) **Reviewed Date:** July 29, 2025 **What do you like best about Quidget?** Very powerful tool and able to respond to our customer inquiry in a timely manner. We tried it at Cainiao and were very satisfied of the demo. I think we need to test it first for a couple weeks to go live. Another good point was the customer service response time which is very important for our business; the representatives are always here for us within minutes. **What do you dislike about Quidget?** Well, the price is probably what’s stoping us from moving to the next step as we are still in the benchmark phase to prove that quidget is definitely worth the investment. **What problems is Quidget solving and how is that benefiting you?** Responding to customer inquiry about their package tracking ID and any issue related to it. ### 2. Automated support agent build at ease with just plain english **Rating:** 4.0/5.0 stars **Reviewed by:** Arulmurugan K. | Sales and Marketing, Mid-Market (51-1000 emp.) **Reviewed Date:** August 22, 2025 **What do you like best about Quidget?** Building chatbot made simple without coding and its drag and drop features are very helpful. **What do you dislike about Quidget?** Some high-level customizations are limited. **What problems is Quidget solving and how is that benefiting you?** This automates routine of customer onboarding tasks and saves times, even after non-business hours ### 3. Quick and Fast AI chatbot for your businxess **Rating:** 4.5/5.0 stars **Reviewed by:** Jai A. | Jr Data scientist, Small-Business (50 or fewer emp.) **Reviewed Date:** March 10, 2025 **What do you like best about Quidget?** Very fascinating UI and easier navigation for end user **What do you dislike about Quidget?** Answers should be fine tuned with our custom dataset **What problems is Quidget solving and how is that benefiting you?** A Quick integration of AI agents like chatbot has been made easy with Quidget ### 4. Quidget - an awesome tool **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Small-Business (50 or fewer emp.) **Reviewed Date:** April 18, 2025 **What do you like best about Quidget?** It is very easy to use and implement. The simple things make it a recommendation on many levels. **What do you dislike about Quidget?** It seems to lack on the integration end. Difficulty to cope with Zendesk's systems **What problems is Quidget solving and how is that benefiting you?** It helps me or the organisation be readily available for the customers. Helps in ease of solving queries that are quick and easy. - [View Quidget pricing details and edition comparison](https://www.g2.com/products/quidget/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-22+17%3A01%3A22+-0500&secure%5Bsession_id%5D=7547051a-ffab-4102-87d5-c32405e5502e&secure%5Btoken%5D=9be061515b95d9ab4eba192a54eb137e0d47a0716aaee76a524744f7e3a45dbd&format=llm_user) ## Quidget Features **Customer Query Resolution - AI Customer Support Agents** - Automated Ticket Resolution - Contextual Response Generation - Sentiment Analysis - Knowledge Base Utilization - Multilingual Support **Agentic AI - AI Agents** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Customer Interaction Automation - AI Customer Support Agents** - Proactive Customer Outreach - Feedback Collection - Escalation Handling - Workflow Optimization **Automation** - Customer Interaction Automation - Feedback Collection - Document Processing **Autonomy** - Independent Decision Making - Adaptive Responses - Task Execution - Problem Solving ## Top Quidget Alternatives - [monday Work Management](https://www.g2.com/products/monday-com/reviews) - 4.7/5.0 (14,958 reviews) - [Zoho Desk](https://www.g2.com/products/zoho-desk/reviews) - 4.4/5.0 (7,342 reviews) - [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews) - 4.3/5.0 (6,583 reviews)