Video Reviews
An incredibly unique product that provides search and social media data points like no other.
304 Quid Reviews
Overall Review Sentiment for Quid
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Quick customer service, wide variety of ways to slide and dice the data, always releasing new updates based on user feedback Review collected by and hosted on G2.com.
Some default features are not as efficient as they could be, but they are receptive to feedback and work to improve regularly
Update: Several great updates made to the tool in June 2015! Review collected by and hosted on G2.com.
License structure, allowing unlimited queries. New upcoming features like Audience Fingerprint. Review collected by and hosted on G2.com.
It's not currently the greatest tool for conversation theme discovery, being limited to only having a word cloud visualization. Review collected by and hosted on G2.com.
I like the simplicity of the dashboard and the amount of different data points we can pull and compare. Review collected by and hosted on G2.com.
Our pulse portal does not display correctly on the TV's in our office. I wish there was more YouTube integration, which is the biggest music streaming platform in the world. Review collected by and hosted on G2.com.
I like the ease of use overall and the smooth interface. Review collected by and hosted on G2.com.
Language capabilities in the software seem very limited, and when I use the geographic function I frequently get results that don't appear consistent with my search query. Review collected by and hosted on G2.com.
Netbase is extremely easy to set up and run queries to analyze social data. The ability to look over a number of topics within minutes and easily visualize the results makes Netbase worth consideration. Review collected by and hosted on G2.com.
Awaiting more visualization options which are being worked in, but aside from that it presents exactly whats promised. Review collected by and hosted on G2.com.
The customization available with the dashboards. An unexpected favorite feature of mine was the word cloud. It's a great tool for visualization and actually seeing what is being said about your brand. The omission options for certain negative keywords proved extremely beneficial for us, as our brand name had some overlap with others in the social space. Review collected by and hosted on G2.com.
Set up of the research could be a little more user friendly. I had some trouble getting used to it the first few times I logged in. Review collected by and hosted on G2.com.
Their customer support is fantastic and their user interface is super easy to learn. Review collected by and hosted on G2.com.
Sometimes I find the data to have lapses that has me second guessing their ability to pull in real-time data with 100% effectiveness. Review collected by and hosted on G2.com.
I think it's a great product - it's easily to manage, has pretty good (not great) service and relatively reliable data. Review collected by and hosted on G2.com.
Netbase by far was the most difficult sales process I've ever been through as a professional and while they are currently pursuing an enterprise agreement across our company, I have considered moving to a new platform due to the hassle of the sales process. It's been quite painful.
I also find the data lag sometimes challenging as well as the lack of Facebook data. Review collected by and hosted on G2.com.
I think if you are doing repeated reports or looking at specific sentiment (positive/negative) than Netbase is great and is easy to work with.
However, for some functions like insight and theme mining - it's not so easy to use, though I think that you can work around to it. Not as simple as some other programs I've used in that respect. Review collected by and hosted on G2.com.
Boolean logic is hidden from mainstream users. Review collected by and hosted on G2.com.
