Video Reviews
An incredibly unique product that provides search and social media data points like no other.
304 Quid Reviews
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NetBase is a wonderful answer to Radian6. The tool is quick, agile, and easy to use. With so many different ways to display data, it's a wonderful tool for agencies and brands to have in their back pocket. My favorite thing about NetBase is the tool is constantly being updated. If you want something added, reach out to a rep and they'll try their best to integrate it into the next design. Review collected by and hosted on G2.com.
Loading times for certain topics can be long and I miss the boolean search of Radian6. Review collected by and hosted on G2.com.
It's really a one-stop-shop for pulling social insights. Review collected by and hosted on G2.com.
It's definitely not an "at-a-glance" type analytics tool — not for the faint-hearted. But that's ultimately a good thing. We've had data discrepancies before, but nothing that the NetBase team hasn't been able to address quickly. Review collected by and hosted on G2.com.
being able to search various hashtags, terms, and find out more information on our artists (Universal Music Group). Tracking campaigns to see how affective they are and the data is helpful for advertising purposes as well. Review collected by and hosted on G2.com.
platform is a little tedious. not the easiest to work around Review collected by and hosted on G2.com.
Once you get to know the platform, this is simply the one place you'll keep going back to gather all your data, regardless of what type of work you're doing Review collected by and hosted on G2.com.
learning curve is kinda steep. Not the easies, nor the prettiest application to work with Review collected by and hosted on G2.com.
it give pretty accurate results and its east to use.
i lke the word clouds it provides. Review collected by and hosted on G2.com.
i wish there was a way to segment by age.
i wish there was a way to see more posts on the side bar when you click on a term from a word cloud. Review collected by and hosted on G2.com.
I like that I have easy access to my client services team at Netbase. I also like they are continuously updating the interfaced to make it look more user friendly. I also really like that Netbase has access to Firehose data to give more of a realistic impression of what the data is saying. Review collected by and hosted on G2.com.
Some of the features aren't as customizable like the filters for audience research. I am looking forward to upcoming releases that will allow us to do more deep dive into the demographics. Review collected by and hosted on G2.com.
The interface flows between creating and reviewing topics, making a quick view extremely easy and any more extensive just a few more clicks away. Review collected by and hosted on G2.com.
Word clouds don't give any emphasis on what is being said most, which is why we make our own. Review collected by and hosted on G2.com.
Doyle Research has had a subscription to Netbase for several years. We selected Netbase after a rigorous search. Netbase provides excellent social media analytics and also follows best practices privacy guidelines, i.e. doesn't search private forums. Over the years, Netbase has provided us with excellent analytics, allowing us to monitor industries and categories of interest. We "crawl" the web using Netbase, and this allows us to prepare proposals, reports, and offer cutting-edge category insights. Review collected by and hosted on G2.com.
I find the platform somewhat difficult to use. If it were easier to use, I would use it more. I understand that part of this is due to the nature of these kinds of searches (for example Delta is an airline as well as a faucet company as well as a Greek letter as well as the first name of many fraternities) but I struggle with using the platform wisely and well. Review collected by and hosted on G2.com.
Netbase's new interface makes it user friendly and easy to use. It provides a wealth of features that puts it up there with the some of the big players like Radian6, Sprinklr, and Brandwatch. It's also easy to drill down into searches and compare findings. It's also easy to set up dashboards for leadership to check out and they have email notifications which is handy. Review collected by and hosted on G2.com.
It's expensive to open the Twitter firehose for topics and without it, some searches aren't accurate. The tool isn't super-intuitive when it comes to catching new trending content (espeically if users make their own unique hashtag). Review collected by and hosted on G2.com.
