Quid Reviews & Product Details - Page 23

Word clouds on word clouds on word clouds. Working with those who don't understand the power of social listening, word clouds provide an easy way for them to understand and digest findings. Review collected by and hosted on G2.com.

The way to input queries can become tedious and complicated. Review collected by and hosted on G2.com.

What i like best about netbase is that it has a lot of functionalities where I can play around with the dashboard. Review collected by and hosted on G2.com.

It takes a very long time to load a topic. Review collected by and hosted on G2.com.

Beautiful reports. Deep analytics and insights. Competitor comparisons. Review collected by and hosted on G2.com.

No owned channel monitoring when we first signed on. Now alerts are very delayed which renders the feature almost useless. Review collected by and hosted on G2.com.

The growing feature list and customer service. Review collected by and hosted on G2.com.

The fact that sentiment analysis is still so flawed. One has to manually grade sentiment to get a truly satisfactory and correct analysis. Review collected by and hosted on G2.com.

NetBase has time and time again been able to provide us with the most up-to-date, accurate information needed to tie our communication efforts back to business goals. The possibilities of the tool never cease to amaze me. We are currently using about 20% of the tool's capabilities and absolutely love it. As the need and want for measurement/analytics grows within our corporation and organization, without a doubt in my mind we'll be exploring the other capabilities so we can use the tool to it's full potential. Review collected by and hosted on G2.com.

The tool itself is very robust and requires a lot of training to fully understand the complexities. We hadn't realized this early on when thinking of necessary resources needed internally to evangelize the tool. Our culture is one that also requires a lot of agency hand holding and silver platter presentation. That being said, our lack of human resources (analysts) make using the tool a little difficult especially when others are using tools like PRIME that have human coders galore. Review collected by and hosted on G2.com.

The built-in features that allow for cutting data quickly.

Regular updates that cater to client needs. Review collected by and hosted on G2.com.

The decahose vs. firehose distinction -- primarily not being able to retroactively build firehose monitors.

The limited ability on Instagram (such as tracking brands' Instagram accounts). Review collected by and hosted on G2.com.

The support is great. Love working with Dave Chiatt. Review collected by and hosted on G2.com.

It's not very editable ad sometimes the interface seems a bit dated. Review collected by and hosted on G2.com.

Social listening and real time información about brands and products Review collected by and hosted on G2.com.

The Facebook info, too expensive and doesn't have info that i can analyze, it already comes analyzed.... Review collected by and hosted on G2.com.

NetBasess reporting capabilities are awesome. The reports are comprehensive, robust, and customizable. I I also like how easily exportable and sharable the reports are.

The hashtag tracking capabilities are awesome as well. Tracking the conversation is very easy and awesome. NetBase also allows you to customize date ranges and add re;event topics to your social topic your tracking. This has proven to be very helpful. Review collected by and hosted on G2.com.

I dislike the in ability to schedule posts outside of the given 5-minute increments. I also dislike the inability to tag unique Twitter handles to photos published from the engagement platform. In addition to these things, I am not fully satisfied with the missing demographics deep-dive ability. I wish I were able to put together comprehensive reports about my audience and segment my company's following by demographic and psychographic information.

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There is a lot to like: visualizations, deep natural language sentiment analysis, brand passion index chart, conversation volume and sentiment, hashtags, etc. Review collected by and hosted on G2.com.

We create presentations for clients constantly so developing visualizations is key. Netbase offers Excel downloads of data as well as PNGs. The PNGs are a big help but their size is very small. Tag clouds can become impossible to read in a presentation format.

Currently, there's no way to do a competitive analysis. You have to build and pull multiple reports then create new charts and visualizations to combine data.

The only demographic information is gender and geography. I understand that other info such as age are difficult if not impossible to get from tumblr, Twitter, etc. It's just unfortunate that more isn't available. Review collected by and hosted on G2.com.