Quid Reviews & Product Details - Page 22

What I like most about NetBase is its ability to let me and my team see and learn how our consumers interact and discuss our brand. With this information happening organically, without our influence, we get an unfiltered scope of their needs and opinions. The various widgets provided help our team build a concise summary of social conversation. Review collected by and hosted on G2.com.

I dislike the tools inability to grasp the latest information from social platforms such as Pinterest and Facebook. The tool although very forward in use value still has room to improve when conducting searches in different languages. Review collected by and hosted on G2.com.

NetBase is great for social insights and listening. We love the interface and the tools assist us in providing high quality analysis to our partners. Review collected by and hosted on G2.com.

We tend to tag our sentiment by hand because the NLP system doesn't always provide an exact picture, but overall it is superior to other products. Review collected by and hosted on G2.com.

NetBase allows for a variety of search parameters and pulls accurate data. Review collected by and hosted on G2.com.

While filtering has improved greatly, generic terms can still be difficult to search for. Review collected by and hosted on G2.com.

Dashboard and the way they have segmented all the key data points. Last but not the least prompt response from Netbase team Review collected by and hosted on G2.com.

Sentiment tool and lact of FB integeration Review collected by and hosted on G2.com.

I love how you can either get a good overall story from a topic of choice, but you can also delve deep into a topic, revealing the hidden nuggets you would not be able to discover otherwise. Also, it is a great tool to help you with confirming a social hypothesis. You can monitor other brand's social presences, and see if techniques work, why, and how you can do it for your own brands. Review collected by and hosted on G2.com.

Sometimes, it can get confusing with all of the different aspects of Netbase offered. There are so many levels you can use each tool on, that I doubt I will ever be able to learn what each aspect can be used for. Review collected by and hosted on G2.com.

It's a great system for tracking social sentiment across our brands. Review collected by and hosted on G2.com.

Can be overwhelming at first, but once you learn it works well. Review collected by and hosted on G2.com.

I love the insights it provides for our brands Review collected by and hosted on G2.com.

i need an in person rep-I hate just having calls with my rep Review collected by and hosted on G2.com.

Geo targeting and references from brands. Review collected by and hosted on G2.com.

Complete list of urls, we are not able to see the complete list of urls from the mentions. Review collected by and hosted on G2.com.

I like how there is so much you can do and NetBase experts are always there to help you out if you run into any speed bumps. Review collected by and hosted on G2.com.

I feel that we need to have more of a face-to-face connection with a rep on Skype, etc. to have more of an interactive experience. Review collected by and hosted on G2.com.

Easy to use UI makes it simple to set up topics. Review collected by and hosted on G2.com.

The tuner feature could be a little more fleshed out - a lot of the categories feel redundant so if it was possible to combine them within the Tuner it would make this feature slightly easier to use. Review collected by and hosted on G2.com.