Quid Reviews & Product Details - Page 21

I like the ability we have to perform competitive analyses and do social listening for a multitude of different topics. The preloaded reports are also really great for easy report building. Review collected by and hosted on G2.com.

The negative alerts for FB have a serious lag time, the sentiment is not as intelligent as I would like and there is not a real ability to compare paid to organic media. You also can't save a topic with a theme which can get time consuming. Review collected by and hosted on G2.com.

I love the organic conversation capabilities, as well as the firehose capabilities for Twitter (if you sign up for it) Review collected by and hosted on G2.com.

I do dislike that there isn't a dashboard right when you log in with all of your analyzed topics. Review collected by and hosted on G2.com.

I like the simplicity of the platform and the abundance of analytics features (e.g. word clouds for key topics, attributes, emotions, behaviors, hashtags, etc.). They're also continually adding new features and improving their UX. Review collected by and hosted on G2.com.

My main issue with the platform is that the data only goes back 2.5 years. It makes it difficult to see trends over time. Also, at this time Facebook data is subscription-only, and IG data is limited. Review collected by and hosted on G2.com.

The tool is quite exhaustive. The mobile dashboards are useful. Concept of analyst access and business used access works. Review collected by and hosted on G2.com.

History access should be like Google. I should be able to access data without a timeline restriction. Since our search volumes are huge we find decahose to be quite restrictive. Review collected by and hosted on G2.com.

Being able to filter by custom themes; the ease of which in creating the queries; abundance of word clouds that are organized by different variables. Review collected by and hosted on G2.com.

Not being able to drill down into a spike and only seeing conversation snippets that happened that day. Review collected by and hosted on G2.com.

I like the fact that Netbase can pull current and historical data, as well as the actual posts that my clients can get the best picture possible of their business. Review collected by and hosted on G2.com.

I dislike the restrictions that are placed on how you can view the data. I would LOVE to have access to the raw information for my advanced analysis. Review collected by and hosted on G2.com.

The user interface, the and/or usage, easy to learn, get visuals Review collected by and hosted on G2.com.

some gaps in and/or methodology, no Facebook data, hard to pare down for common words, can't observe linguistic patterns Review collected by and hosted on G2.com.

It's very intuitive and easy to navigate! Everything works EXACTLY like you'd want it to. And any hiccups we've encountered have been addressed by the amazing customer support staff. Review collected by and hosted on G2.com.

Early in our testing, smaller brands were not being recognized. It appears that NetBase has been working to fix that, as their customer service has been spectacular! Review collected by and hosted on G2.com.

The social listening is top notch and the information you can get is great- top terms, demographics, sentiment, passion etc. Review collected by and hosted on G2.com.

Instagram analytics would be great when that API opens :) Review collected by and hosted on G2.com.

User interface makes entering queries extremely easy. The interface in which data is displayed also makes it simple to put into presentations. The UI is simple enough that tech illiterate people can understand broadly how the query is constructed and what to change. Review collected by and hosted on G2.com.

Takes a long time to get rid of spam posts. Has difficulty distinguished common word brand names (e.g. Coach brings up sports queries) and ebay auctions. Review collected by and hosted on G2.com.