QuickTapSurvey Reviews & Product Details

I like the intuitive interface--the smiley faces really catch visitors' eyes and encourage them to fill out the survey. And there's no need to explain the scale--everyone knows what a smiley face means. We have an unmanned kiosk that has gotten a higher response rate for surveys than our previous, face-to-face interview method had gotten. Review collected by and hosted on G2.com.

There are a few things I might want, as upgrades to the system:

We ask for zip codes as part of our questionnaire, and I would love if the zip codes could be validated and then displayed on a map. It's difficult and time consuming for me to map out all of the zip codes we receive.

I'd also love it if we could add a little footnote or additional information for some questions. A visitor might wonder "why do you want to know this about me?" (for questions like zip code or income level)--and I want to be able to explain why it's important. Putting that explanation into the question itself makes the survey more wordy than it needs to be, and only some people really care about the explanation. I'd like to be able to add a footnote or hover over for those people to read. Review collected by and hosted on G2.com.

The QTS user experience is intuitive and was easy to learn. We set up the offline surveys since WiFi in hug trade shows is very weak due to the multiple signals. QTS was a run away hit with our sales guys who are often lethargic to fill the lead forms. The next day statistics helped us understand the visitor profile and adapt our approach during the 5 day show. We then used QTS for another show in Italy with similar positive feedback.

Furthermore, the pricing structure makes it very very affordable. Review collected by and hosted on G2.com.

The ONLY missing feature is there is no Card Scan facility available. I've highlighted this to CEO Ravin as well. Review collected by and hosted on G2.com.

The tool itself is very powerful and easy to use. I stumbled across the app whilst developing my own in-house solution. The minute I found it - it was clearly the answer I had been looking for. I did compare it to a few other solutions but I am not exaggerating when I say that QuickTapSurvey is in a league of its own! The free trial programme also gave me the time I needed to demonstrate the power of the tool to my colleagues before having to justify any investment. Review collected by and hosted on G2.com.

Every tool has limitations but it was great to work directly with one of the QTS team and just have a really transparent approach to understanding their technology. I was really amazed that not only was my feedback important but we actually made some vital changes to the app as a result of our conversations - I couldn't believe how receptive they were. Review collected by and hosted on G2.com.

I was in search for a solution to enhance my trade show booth and that’s when I came across QuickTapSurvey. People commented on how fun it was to use and the scratch card question type is absolutely fantastic! If you’re in need to spice up your trade show booth, QuickTapSurvey is the perfect tool for you! Review collected by and hosted on G2.com.

More question types are always welcome! :) Review collected by and hosted on G2.com.

You can collect important data from real consumers, whilst creating meaningful brand conversations. We use it all the time at mall intercepts, retail promotions, activations and sponsorships. Review collected by and hosted on G2.com.

More detailed logic functionality will take a bit more time to understand how to build, but the videos/tutorials help a lot with taking you through that. Review collected by and hosted on G2.com.

A couple of us in the office signed up for a 30 day free trial just to give QTS a test run. We really liked what they had to offer, but got side tracked getting busy with end-of-year "to-dos". After our 30 day trial had ended, we had not actually purchased any licenses. I received a follow-up e-mail a couple of weeks after our trial had expired with a very gentle "how was your experience with QTS...let us know if we can be of service" shout out from the QTS team. How refreshing that the focus of the touch base was on our experience rather than just "are you ready to buy"? Fast-forward several more weeks.....we decided to move forward in earnest with looking into purchasing licenses. Ian Marder was amazing and did a full one-hour demo with Q&A afterwards to walk us through the highlights of QTS. More importantly, he spent the rest of the day after the demo answering any (and every) question that I had to help us make sure that QTS was going to work with our business model. We are super excited to now be purchashing licenses and to seeing exactly what QTS can do to enhance our business. Great team and great experience so far!!! Review collected by and hosted on G2.com.

So far, nothing to dislike. We are at the initial purchasing stage. Review collected by and hosted on G2.com.

Simple, easy to use and yet powerful solution for our business Review collected by and hosted on G2.com.

Not easy to find multiple surveys as no search option available Review collected by and hosted on G2.com.

The simplicity of the system. Offline capabilities. Partners.

When planning open-air events surrounding sporting events, concerts and other types of events there's always a lot of balls in the air (pun intended).

Using QuickTapSurvey to receive feedback and begin customer communications has been a MASSIVE help. It takes just a few minutes to get set-up which allows me to focus on the event and training the team :) We were also recommended to QuickTapSurvey partners for purchasing holding devices to make the teams lives easier. Review collected by and hosted on G2.com.

For us, QuickTapSurvey does exactly what we need it to do. Review collected by and hosted on G2.com.

multiple survey tools really allows for flexibility Review collected by and hosted on G2.com.

The initial setup is a bit time consuming, especially once you publish a survey and need to make a change (you can make a draft survey and problem soved). Otherwise not much to really dislike. Review collected by and hosted on G2.com.

I really enjoyed the interface and the great customer service/support team! Review collected by and hosted on G2.com.

I was confused about the difference between the "Web App" and the "Moibility App" but the support team was able to clear up all the issues I had with it. Review collected by and hosted on G2.com.