Robin D.
RD
Robin D.
Administrator on Special Assignment
"QuickSchools Provides Support for Unique School's Master Schedule"
5/5
What do you like best about QuickSchools?

Easy to use once set up. Great customer support. Review collected by and hosted on G2.com.

What do you dislike about QuickSchools?

Nothing at this time. I am happy with our implementation. Review collected by and hosted on G2.com.

Response from Jemaimah Mustapha of QuickSchools

Hi Robin. Thank you for taking the time to post a wonderful review about our Master Schedule, Orchestra by QuickSchools! We truly appreciate the 5-star review and your trust and support of our latest product. I will share your kind words with the team and we look forward to a flourishing partnership between our organizations in the years ahead.

Stuart S.
SS
Stuart S.
Executive Director
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Awesome platform"
5/5
What do you like best about QuickSchools?

So many things . . . but if I had to choose the BEST feature, for me it has been the support I have received as I learn QuickSchools. There has NEVER been a time that I have not been the first person in queue when I visit the chat room, and I usually have my answer to my challenge within 2-3 minutes. This have been critical at times, since more often than not, I need my answer quickly. Review collected by and hosted on G2.com.

What do you dislike about QuickSchools?

I haven't found anything yet - and that is saying something, as our organization is not a typical educational setting. We have had to customize a lot of our set-up, and at every turn, the platform is flexible enough to do everything we have required. Review collected by and hosted on G2.com.

Response from Jemaimah Mustapha of QuickSchools

Hi Stuart. Thank you for taking the time to post a wonderful review about QuickSchools! We truly appreciate your support!

Verified User in Education Management
AE
Verified User in Education Management
Mid-Market (51-1000 emp.)
"The best SIS I have used!"
5/5
What do you like best about QuickSchools?

There are many ways to customize your account from custom fields, labels, apps, etc. The option to create your own reports makes pulling any data from the system a breeze. The ability to import data makes setup, updates, etc. so much easier and less time-consuming. Customer service is top-notch. Live chat gives you the option to talk to someone in real time, and if you need to schedule a call or meeting with a member of their team, it is simple to set that up as well. All in all a great experience with QuickSchools, our school has been using it since 2018. Review collected by and hosted on G2.com.

What do you dislike about QuickSchools?

No dislikes at this time. When we need a function or module that is not a part of the main subscription, we have been able to make things work with an app. Review collected by and hosted on G2.com.

Response from Jemaimah Mustapha of QuickSchools

Hi there. Thank you for taking the time to post a wonderful review about QuickSchools! We truly appreciate the 5-star review and your trust and support with us since 2018! I will share your kind words with the support team and we look forward to a flourishing partnership between our organizations in the years ahead.

Davita R.
DR
Davita R.
Small-Business (50 or fewer emp.)
"Just what we needed."
4.5/5
What do you like best about QuickSchools?

Excellent customer service. Our service representative has worked patiently and tirelessly with us to help meet the unique needs of our school. For example, we have been able to set up custom report cards and transcripts, cutomize gradebook and attendance settings, and use custom fields and forms to collect and store data. We are also so appreciative of the on-demand chat, which has helped us tremendously with immediate issues and off-hours questions. Review collected by and hosted on G2.com.

What do you dislike about QuickSchools?

There are some features that are not featured, or are not featured in the standard package and must be purchased via the app store. For example, there are some summary data that would be useful to see without running reports. Additionally, some customization features are possible, but not optimum. For example, we are able to use the custom fields section to meet our unique attendance tracking system, but the format and presentation isn't customizable as we would like. Additionally, given that there are so many data points (number grades for each students and each class), there have been mistakes in populating report cards and transcripts from the gradebook. This entails a close review of all reports before final printing and distribution. However, the QuickSchools support staff has supported us in fixing these errors. Review collected by and hosted on G2.com.

Response from Jemaimah Mustapha of QuickSchools

Hi Davita!

Thank you for taking the time to leave us a wonderful video review! It was a pleasure to hear all your feedback and I will pass it on to our support team. We strive to make our product personal for our users and I'm glad we've been able to help. We constantly look for ways to make our SIS better and please reach out to our team if you have further thoughts on how we can be more useful to you and your team.

Thank you for your trust in QuickSchools and for all your kind words. We truly appreciate the support!

Ana C.
AC
Ana C.
School Administrator
Mid-Market (51-1000 emp.)
"Quickschools - A solution for online learning"
5/5
What do you like best about QuickSchools?

The support system in Quickschools is fantastic. The team is always there for you and helps you in every way possible. It is already easy to use the website for every stakeholder, but the support makes it much more convenient. Review collected by and hosted on G2.com.

What do you dislike about QuickSchools?

There are no useless features. The developers anticipate the needs that most schools might have and are trying to solve the issues as they come up. The only thing I would like to add is the archive system for the information. The previous years' data can be changed, and there are no indications that there were any changes made if you have not already downloaded the transcripts/report cards from the system and compared them to the new ones. Review collected by and hosted on G2.com.

Response from Azreen Latiff of QuickSchools

Hello Ana -

We are glad you're finding QuickSchools useful. I will share your kind words with the support team. Thank you!

Jim H.
JH
Jim H.
Small-Business (50 or fewer emp.)
"Versatile platform with great support"
5/5
What do you like best about QuickSchools?

The best part is the quick, helpful support reps who bail me out of my problems. Review collected by and hosted on G2.com.

What do you dislike about QuickSchools?

Scheduling classes can be tricky at times. See “what I like best.“ Review collected by and hosted on G2.com.

Response from Jemaimah Mustapha of QuickSchools

Hi Jim! Thank you for your feedback. We certainly appreciate it and I will let our support team know about your comments. Thank you again for your support and the time to write this review!

Ahysa B.
AB
Ahysa B.
Director
Small-Business (50 or fewer emp.)
"Perfect solution for my school"
5/5
What do you like best about QuickSchools?

I like best the ability to customize features needed by my school, keeping features not required out of the way. This function makes the platform very clean. It's the right size for our school. The cost is fair. Customer service is very prompt and helpful. Review collected by and hosted on G2.com.

What do you dislike about QuickSchools?

The fee tracking feature needs improvement. Review collected by and hosted on G2.com.

Response from Azreen Latiff of QuickSchools

Thank you Ahysa B! We appreciate the kinds words and value your support. :-D

Verified User in Primary/Secondary Education
UP
Verified User in Primary/Secondary Education
Small-Business (50 or fewer emp.)
"Impeccable customer service!"
5/5
What do you like best about QuickSchools?

They are quick to respond to any questions you have. Review collected by and hosted on G2.com.

What do you dislike about QuickSchools?

It would be helpful to reuse some of the “important dates” posts from previous years so you don’t have to start from scratch each year. Review collected by and hosted on G2.com.

Response from Jemaimah Mustapha of QuickSchools

Thank you for taking the time to share your experience with QuickSchools!

I will let our team know about your 'Important dates' comment and we will look into that for you. Thank you for the suggestion! We truly appreciate it.

GD
Griena D.
Principal
Small-Business (50 or fewer emp.)
"It's affordable and easy to use."
5/5
What do you like best about QuickSchools?

I like the ability to easily maintain student information Review collected by and hosted on G2.com.

What do you dislike about QuickSchools?

There isn't a pdf manual that I can print if I wanted to print a manual. The report cards and transcripts can be a bit cumbersome to set up. Paying extra for text messaging to families is not favorable. Review collected by and hosted on G2.com.

Response from Azreen Latiff of QuickSchools

Hello Griena - thank you for your feedback. I certainly appreciate it.

We strive to make our product very intuitive for our users and I'm glad we've been able to help. We constantly look for ways to make this better and please reach out to our team if you have further thoughts on how we can be more useful to you and your team.

With regards the small telco charge for text and voice messages: The telco charges for the time being is unavoidable as we rely on third party service providers to manage the SMS and voice delivery. That said we hope the convenience and efficiency this added feature brings overcome the small per use charge that comes with it. We find schools gain so much from being able to create lists on the fly for various groups in their schools and communicate effectively via multiple channels with families. That said, we have released our mobile app which is downloadable free on the App Store and Google Play Stores. The QuickSchools native messaging feature extends to these apps. Users of the parent and student portal who install the app will get a notification on their smartphones when you send messages or complete an action (subject to your settings). I'm happy to show this to you. This is available absolutely free of charge. :-)

With regards the report cards and transcripts setup: I apologize you found that experience suboptimal. I will bring this up with our product and onboarding team to see how we can onboard new clients well consistently.

Thank you for your trust in QuickSchools and we look forward to a flourishing partnership between our organizations in the years ahead.

Denise W.
DW
Denise W.
Middle School Teacher
Small-Business (50 or fewer emp.)
"QuickSchools Rocks!"
5/5
What do you like best about QuickSchools?

Easy to enter grades, lookup student records, send messages to parents, and generate reports. Review collected by and hosted on G2.com.

What do you dislike about QuickSchools?

The program lost the ability to move grade columns around. Review collected by and hosted on G2.com.

Response from Azreen Latiff of QuickSchools

Denise -

Thank you for your review. We're glad we've been able to help.

You should still be able to move your columns in the gradebook. I will check with my team on this to confirm.

Thanks,

Azreen