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QuickReply.ai Reviews & Product Details - Page 3

QuickReply.ai Overview

What is QuickReply.ai?

QuickReply.ai is a purpose-built WhatsApp Marketing Automation platform designed specifically for D2C brands and online stores. Our platform is dedicated to helping brands convert one-time visitors into loyal repeat buyers through personalized and engaging interactions based on individual buyer behavior. Trusted by over 300 D2C brands across India, Europe, the Middle East, and South East Asia, QuickReply.ai has evolved through constant feedback from reputable brands such as Auric, Farmley, PowerGummies, and more. Here is what QuickReply.ai is capable of - Acquire 3X phone numbers - Build a first-party audience, and reduce ad dependency. WhatsApp Popup, Click-to-Whatsapp (CTWA) Ads, QR Code based number capturing Bringing users into an engagement journey with expirable 1-time discount codes delivered on WhatsApp - Convert via Hyper-Personalized Drip Campaigns Multi-step, fully customizable journeys for Abandoned Cart Recovery Personalization based on user attributes, order information, or products Ready-made Journeys Recover Abandoned Carts with support for Quick Checkouts COD Confirmation COD to Prepaid Order Alerts Feedback collection and publishing to Judge.me Send "How-to-use" videos Drive Repeat Orders on automation - Conversational Chatbots (Highly customizable) Pre-trained Chatbots integrated with Shopify Create custom Chatbots to hook with templates, keywords, CTWA Ads, etc - Personalized Bulk Campaigns (with optimized spending) Create Customer Segments and do targeted campaigns Remove non-engaging Dead Audience to save on wasteful spends Get contact-by-contact information for the entire funnel

QuickReply.ai Details
Languages Supported
English
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Product Description

Are you looking for a tool that would increase your customers’ satisfaction, boost sales, and is available for free? You’ve come to the right place! #Customer Interactions on Auto-Pilot Sit back and relax ! QuickReply.ai works 24x7 without taking any break QuickReply.ai uniquely merges live chat, Bots, and Marketing Automation to meet the expectations of the most demanding Shopify store owners. #Pre-Trained over 40+ Use-cases QuickReply.ai comes pre-trained with common but very frequent eCommerce customer queries such as order status, order cancellations, payment options, delivery estimated, coupons, shipping fee, etc. #Ready-to-Use Conversational Campaigns With Ready-to-Use Conversational Campaigns, you can sell, up-sell, resell and recover abandoned cart. QuickReply.ai comes pre-configured with these campaigns * Abandoned Cart Recovery * Back-In-Stock Notifications * Product Feedback Collection #Integrations with eCommerce Stack QuickReply.ai has integrations available with all your eCommerce business tools such as eCommerce Store, Logistics/ Shipping Partners, Sales Channels, Payment Gateways, Marketing Tools, CRMs, Desks etc. #Seamless Bot-to-Human Transfer AI Bots can handle 70% of the customer interactions all by themselves. Rest 30% which are pertinent and unique in nature are seamlessly transferred to the human agents. #One-Inbox for all your channels Gone are the days, when you have to open one tab for your live chat, one for Facebook Messenger, one for WhatsApp, one for Store's Order database and keep shuffling between them. Now handle all your customer communications from one panel. #Pre-fetched Customer and Order Data Empower your customer success team with quick access to all the customer and order information within the same panel. This helps them resolve queries faster and to delight your customers. #Chatbot Builder for Custom Conversational Journeys Create Custom Conversational Journey using a UI-based Chatbot-Builder. It comes with an extensive library of rich UI elements and provides you an easy way to define or customise your own conversational flows. #Analytics to help you improve With Advanced Analytics, measure the platform performance and optimise your funnel.


Seller Details
Year Founded
2021
HQ Location
Gurugram, IN
Twitter
@QuickReplyai
37 Twitter followers
LinkedIn® Page
in.linkedin.com
33 employees on LinkedIn®
Description

QuickReply.ai offers conversational commerce solutions, enabling businesses to connect with customers through automated chatbots on platforms like WhatsApp, Messenger, and more to boost sales and support.


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Overview Provided by:

Recent QuickReply.ai Reviews

Aakash  K.
AK
Aakash K.Small-Business (50 or fewer emp.)
4.5 out of 5
"Wonderful product and service"
The product is very user friendly. The team is very supportive
Rajendra K.
RK
Rajendra K.Mid-Market (51-1000 emp.)
4.5 out of 5
"Automate, Engage, Convert, Easy Dashboard, – The Power of QuickReply"
It allows businesses to automate WhatsApp messages efficiently, saving time and effort while ensuring a personalized touch.
Shreya K.
SK
Shreya K.Small-Business (50 or fewer emp.)
5.0 out of 5
"Best Whatsapp and Instagram communication software!"
We’ve had an amazing experience using QuickReply as our WhatsApp and Instagram marketing automation software! 🌟 A big shoutout to Neha and Utkarsh ...
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QuickReply.ai Media

QuickReply.ai Demo - Pre-fetched Customer Data and Seamless Bot to Human Transfer
Pre-fetched Customer Data and Seamless Bot to Human Transfer
QuickReply.ai Demo - Quickest way to connect with customers
Provide customers with a quick way to seek help
QuickReply.ai Demo - Automate Sales & Support
Automate your sales and support queries using chatbots
QuickReply.ai Demo - Quickest way to connect with customers
Provide customers with a quick way to seek help when in doubt
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28 QuickReply.ai Reviews

4.8 out of 5
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28 QuickReply.ai Reviews
4.8 out of 5
28 QuickReply.ai Reviews
4.8 out of 5

QuickReply.ai Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for QuickReply.aiQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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siddhant a.
SA
Marketing head
Consumer Goods
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about QuickReply.ai?

Quick reply offers tons of features such as customer CRM, Abandoned cart flows, pre approval marketing campaigns. It is truly one stop solution for all your whatsapp marketing needs. Additionally they also offers lots of free content on how to scale your business through whatsapp Review collected by and hosted on G2.com.

What do you dislike about QuickReply.ai?

There are certain layers of charges. There is a dashboard fees, there is a shopify integration feed and there are the message charges. A brand needs to take on account all these charges and then make an informed decision whether it's a right fit or not Review collected by and hosted on G2.com.

What problems is QuickReply.ai solving and how is that benefiting you?

Quick reply helps to recover lost sales and also helps build long term customer relationship. It's a fantastic tool for retention marketing Review collected by and hosted on G2.com.

Namrata A.
NA
Director
Health, Wellness and Fitness
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about QuickReply.ai?

Quick reply offers all the features you need for WhatsApp marketing such as abaondoned cart, order CRM, winback and also marketing campaigns. You can set up all the templates on autopilot and let them do the work Review collected by and hosted on G2.com.

What do you dislike about QuickReply.ai?

It has a tiers of charges. There is a fixed monthly Dashboard fees, there is a monthly shopify integration fee and then there are the fixed message charges. So any brand needs to figure out the costs and ROI and decide accordingly. Review collected by and hosted on G2.com.

What problems is QuickReply.ai solving and how is that benefiting you?

Quick reply helps us with more conversions, increased order value, increased customer retention with no upfront costs. Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness
AH
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about QuickReply.ai?

Excellent support. Have gotten help even during non working hours and holidays. Kudos to the team working so hard to keep their customers happy! Review collected by and hosted on G2.com.

What do you dislike about QuickReply.ai?

Any issues faced have been promptly resolved. Review collected by and hosted on G2.com.

What problems is QuickReply.ai solving and how is that benefiting you?

Any glitches or even basic training for added features are taken care of. Review collected by and hosted on G2.com.

Mauli T.
MT
C
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
(Original )Information
What do you like best about QuickReply.ai?

Their simple and easy to use API....very happy Review collected by and hosted on G2.com.

What do you dislike about QuickReply.ai?

No postpaid billing option available at the moment. Review collected by and hosted on G2.com.

Recommendations to others considering QuickReply.ai:

Everything is good Review collected by and hosted on G2.com.

What problems is QuickReply.ai solving and how is that benefiting you?

Sending Whatsapp promo msgs Review collected by and hosted on G2.com.

Kenil S.
KS
Marketer
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about QuickReply.ai?

Team Support is great to anyone new with the app Review collected by and hosted on G2.com.

What do you dislike about QuickReply.ai?

Nothing as such. overall good product i must say Review collected by and hosted on G2.com.

Recommendations to others considering QuickReply.ai:

No Review collected by and hosted on G2.com.

What problems is QuickReply.ai solving and how is that benefiting you?

Whatsapp Updates is very helpful in comparison to emails Review collected by and hosted on G2.com.

Anvita R.
AR
CUSTOMER RELATIONSHIP MANAGER
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about QuickReply.ai?

The backend support and hand-holding are an excellent help. Product upgrades are good. Review collected by and hosted on G2.com.

What do you dislike about QuickReply.ai?

Overview of the customer queries like most enquired product/review, these kind of consolidated data on the dashboard will be useful. Review collected by and hosted on G2.com.

What problems is QuickReply.ai solving and how is that benefiting you?

Very helpful in handling high volume queries and reduce the manual intervention to a major extent. Review collected by and hosted on G2.com.

Verified User in Retail
UR
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about QuickReply.ai?

Great application for whatsapp ! Support Team is also very active! Review collected by and hosted on G2.com.

What do you dislike about QuickReply.ai?

have not faced any issues yet to dislike! Review collected by and hosted on G2.com.

What problems is QuickReply.ai solving and how is that benefiting you?

Whatsapp marketing is easy! Updating clients for promotions is effective! Review collected by and hosted on G2.com.

Verified User in Consumer Goods
AC
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about QuickReply.ai?

Great app. We have experienced fewer customer service emails and a happier community of customers. Must have for your business. Review collected by and hosted on G2.com.

What do you dislike about QuickReply.ai?

Everything about the app is great so far, no complaints. Review collected by and hosted on G2.com.

What problems is QuickReply.ai solving and how is that benefiting you?

Basic customer service questions; leads for new products Review collected by and hosted on G2.com.