QuickReply.ai
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QuickReply.ai
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4.8 out of 5 stars
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QuickReply.ai Reviews & Product Details - Page 2

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QuickReply.ai Overview

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What is QuickReply.ai?

QuickReply.ai is a purpose-built WhatsApp Marketing Automation platform designed specifically for D2C brands and online stores. Our platform is dedicated to helping brands convert one-time visitors into loyal repeat buyers through personalized and engaging interactions based on individual buyer behavior. Trusted by over 300 D2C brands across India, Europe, the Middle East, and South East Asia, QuickReply.ai has evolved through constant feedback from reputable brands such as Auric, Farmley, PowerGummies, and more. Here is what QuickReply.ai is capable of - Acquire 3X phone numbers - Build a first-party audience, and reduce ad dependency. WhatsApp Popup, Click-to-Whatsapp (CTWA) Ads, QR Code based number capturing Bringing users into an engagement journey with expirable 1-time discount codes delivered on WhatsApp - Convert via Hyper-Personalized Drip Campaigns Multi-step, fully customizable journeys for Abandoned Cart Recovery Personalization based on user attributes, order information, or products Ready-made Journeys Recover Abandoned Carts with support for Quick Checkouts COD Confirmation COD to Prepaid Order Alerts Feedback collection and publishing to Judge.me Send "How-to-use" videos Drive Repeat Orders on automation - Conversational Chatbots (Highly customizable) Pre-trained Chatbots integrated with Shopify Create custom Chatbots to hook with templates, keywords, CTWA Ads, etc - Personalized Bulk Campaigns (with optimized spending) Create Customer Segments and do targeted campaigns Remove non-engaging Dead Audience to save on wasteful spends Get contact-by-contact information for the entire funnel

QuickReply.ai Details
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English
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Product Description

Are you looking for a tool that would increase your customers’ satisfaction, boost sales, and is available for free? You’ve come to the right place! #Customer Interactions on Auto-Pilot Sit back and relax ! QuickReply.ai works 24x7 without taking any break QuickReply.ai uniquely merges live chat, Bots, and Marketing Automation to meet the expectations of the most demanding Shopify store owners. #Pre-Trained over 40+ Use-cases QuickReply.ai comes pre-trained with common but very frequent eCommerce customer queries such as order status, order cancellations, payment options, delivery estimated, coupons, shipping fee, etc. #Ready-to-Use Conversational Campaigns With Ready-to-Use Conversational Campaigns, you can sell, up-sell, resell and recover abandoned cart. QuickReply.ai comes pre-configured with these campaigns * Abandoned Cart Recovery * Back-In-Stock Notifications * Product Feedback Collection #Integrations with eCommerce Stack QuickReply.ai has integrations available with all your eCommerce business tools such as eCommerce Store, Logistics/ Shipping Partners, Sales Channels, Payment Gateways, Marketing Tools, CRMs, Desks etc. #Seamless Bot-to-Human Transfer AI Bots can handle 70% of the customer interactions all by themselves. Rest 30% which are pertinent and unique in nature are seamlessly transferred to the human agents. #One-Inbox for all your channels Gone are the days, when you have to open one tab for your live chat, one for Facebook Messenger, one for WhatsApp, one for Store's Order database and keep shuffling between them. Now handle all your customer communications from one panel. #Pre-fetched Customer and Order Data Empower your customer success team with quick access to all the customer and order information within the same panel. This helps them resolve queries faster and to delight your customers. #Chatbot Builder for Custom Conversational Journeys Create Custom Conversational Journey using a UI-based Chatbot-Builder. It comes with an extensive library of rich UI elements and provides you an easy way to define or customise your own conversational flows. #Analytics to help you improve With Advanced Analytics, measure the platform performance and optimise your funnel.

Seller Details
Seller
QuickReply
Year Founded
2021
HQ Location
Gurugram, IN
Twitter
@QuickReplyai
37 Twitter followers
LinkedIn® Page
in.linkedin.com
33 employees on LinkedIn®
Description

QuickReply.ai offers conversational commerce solutions, enabling businesses to connect with customers through automated chatbots on platforms like WhatsApp, Messenger, and more to boost sales and support.

HG
Overview Provided by:
Himanshu Gupta

Recent QuickReply.ai Reviews

Aakash K.
AK
Aakash K.Small-Business (50 or fewer emp.)
4.5 out of 5
"Wonderful product and service"
The product is very user friendly. The team is very supportive
Read more
Rajendra K.
RK
Rajendra K.Mid-Market (51-1000 emp.)
4.5 out of 5
"Automate, Engage, Convert, Easy Dashboard, – The Power of QuickReply"
It allows businesses to automate WhatsApp messages efficiently, saving time and effort while ensuring a personalized touch.
Read more
Shreya K.
SK
Shreya K.Small-Business (50 or fewer emp.)
5.0 out of 5
"Best Whatsapp and Instagram communication software!"
We’ve had an amazing experience using QuickReply as our WhatsApp and Instagram marketing automation software! 🌟 A big shoutout to Neha and Utkarsh ...
Read more

QuickReply.ai Pricing

Starter
Starting at $50.00
1 Additional Agent Per Month
Standard
Starting at $149.96
2 Additional Agents Per Month
Plus
Starting at $499.00
5 Additional Agents Per Month
See all 3 QuickReply.ai pricing levels
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QuickReply.ai Media

QuickReply.ai Demo - Pre-fetched Customer Data and Seamless Bot to Human Transfer
Pre-fetched Customer Data and Seamless Bot to Human Transfer
QuickReply.ai Demo - Quickest way to connect with customers
Provide customers with a quick way to seek help
QuickReply.ai Demo - Automate Sales & Support
Automate your sales and support queries using chatbots
QuickReply.ai Demo - Quickest way to connect with customers
Provide customers with a quick way to seek help when in doubt
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28 QuickReply.ai Reviews

4.8 out of 5
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28 QuickReply.ai Reviews
4.8 out of 5
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4.8 out of 5
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QuickReply.ai Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for QuickReply.aiQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Sri C.
SC
Marketing Executive
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about QuickReply.ai?

User friendly platform and their onboarding and support during the inital stages is notable. Review collected by and hosted on G2.com.

What do you dislike about QuickReply.ai?

Some features like chatbot automation can be improved further Review collected by and hosted on G2.com.

What problems is QuickReply.ai solving and how is that benefiting you?

We started whatsapp marketing recently and we are using whatsapp API from Quick reply and this is helping us in solving the major problem of managing huge database in whatsapp with proper segmentation and reports Review collected by and hosted on G2.com.

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Menoveda .
M
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: Organic
What do you like best about QuickReply.ai?

This app is super easy to use. After implementing my some standard strategies, and utilizing the app's potential, we were able to increase our Customer Retention Reveneue.

Great Support as well. Review collected by and hosted on G2.com.

What do you dislike about QuickReply.ai?

There is nothing I dislike abot this app as such. Review collected by and hosted on G2.com.

What problems is QuickReply.ai solving and how is that benefiting you?

Customer Retentions Marketing Review collected by and hosted on G2.com.

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Nikhil Y.
NY
Mid-Market(51-1000 emp.)
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Verified Current User
Review source: Organic
What do you like best about QuickReply.ai?

VehicleCare had an exceptional experience with QuickeReply for WhatsApp integration and services. They provided expert solutions tailored to VehicleCare's needs, maintained reliability, transparent communication, and excellent post-integration support. Their cost-effective pricing , innovative solutions and excellent customer support make them the ideal choice for any businesses. VehicleCare highly recommends QuickeReply. Review collected by and hosted on G2.com.

What do you dislike about QuickReply.ai?

There is nothing in perticular that we dislike about their service , as a startup they haev done fantastic Review collected by and hosted on G2.com.

What problems is QuickReply.ai solving and how is that benefiting you?

We are using quickreplay for customer support and real time update . this increase the trust with our customers. Review collected by and hosted on G2.com.

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Himanshu J.
HJ
Adjunct Faculty
Small-Business(50 or fewer emp.)
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Verified Current User
Review source: Organic
What do you like best about QuickReply.ai?

Best is there customer support, they also spend good time helping me understand my company marketing plan. Review collected by and hosted on G2.com.

What do you dislike about QuickReply.ai?

Well they can improve on there pricing 😊 Review collected by and hosted on G2.com.

What problems is QuickReply.ai solving and how is that benefiting you?

Immediate Customer interaction Review collected by and hosted on G2.com.

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Manoj K.
MK
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: Organic
What do you like best about QuickReply.ai?

Quick reply team was super fast with setup of each type of autoamtic flow. Their support is also fastest. Review collected by and hosted on G2.com.

What do you dislike about QuickReply.ai?

No search option in chat of whatsapp. You can't search particular customer Review collected by and hosted on G2.com.

What problems is QuickReply.ai solving and how is that benefiting you?

Quickreply is helping us solve customer queries & also automating Post order flows which is important for Orders with COD to increase acceptance rate. Review collected by and hosted on G2.com.

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Kaustubh K.
KK
Co-Founder
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about QuickReply.ai?

1. The Product is simple, and the UX is more intuitive than other platforms I've worked with

2. The service is great. I've had extremely good TAT with meaningful answers

3. Whatsapp is super tricky to solve / build for. Quickreply has really reduced the ambiguity around it.

I've never had a problem that Quickreply hasn't solved for me yet. Review collected by and hosted on G2.com.

What do you dislike about QuickReply.ai?

UI is something to be worked on, but it's not a deal breaker. Review collected by and hosted on G2.com.

What problems is QuickReply.ai solving and how is that benefiting you?

Automated responses to customers who've booked classes with us. I've not had to build out any automation for whatsapp and the website for me at all. Review collected by and hosted on G2.com.

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ritik g.
RG
Mid-Market(51-1000 emp.)
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Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about QuickReply.ai?

Good app, user friendly and easy to use with great support Review collected by and hosted on G2.com.

What do you dislike about QuickReply.ai?

Nothing to dislike as all my requirements are meeting with expectations Review collected by and hosted on G2.com.

What problems is QuickReply.ai solving and how is that benefiting you?

It allows our customers to chat via whatsapp which makes easier for our customers Review collected by and hosted on G2.com.

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Siddharth B.
SB
Founder
Small-Business(50 or fewer emp.)
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Verified Current User
Review source: Organic
What do you like best about QuickReply.ai?

Features and customer service is outstanding. You will be amazed by the personalized support you will get Review collected by and hosted on G2.com.

What do you dislike about QuickReply.ai?

There is nothing to dislike but a hunger for more and more features and enhancements. I am sure it is a never-ending process. Review collected by and hosted on G2.com.

What problems is QuickReply.ai solving and how is that benefiting you?

Engaging customers Review collected by and hosted on G2.com.

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Adrija H.
AH
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: Organic
What do you like best about QuickReply.ai?

The product clearly stands apart from the competitors. The features are very well thought of, such as customer segmentation which is something none of the competition offers. Review collected by and hosted on G2.com.

What do you dislike about QuickReply.ai?

The onboarding process is slight tough and needs to be automated especially if the target market is Shopify merchants. There is a mismatch in the product offering and the target market. Review collected by and hosted on G2.com.

What problems is QuickReply.ai solving and how is that benefiting you?

Quickreply let's you manage all your communication via WhatsApp. Review collected by and hosted on G2.com.

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Chanchal R.
CR
Marketing Executive
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: Organic
(Original )
What do you like best about QuickReply.ai?

Easy to operate and user-friendly interface. Highly supportive staff. Review collected by and hosted on G2.com.

What do you dislike about QuickReply.ai?

Shows Analytics on 24 hours basis while working hours vary. Due to this the Average First Response time and a few other metrics don't reflect the correct numbers. Review collected by and hosted on G2.com.

What problems is QuickReply.ai solving and how is that benefiting you?

1. Efficiently resolving customer queries.

2. Launching effective WhatsApp campaigns. Review collected by and hosted on G2.com.

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QuickReply.ai Categories on G2
Chatbots
Chatbots

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