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QuickReply.ai Reviews & Product Details

Rajendra K.
RK
Linux Admin
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about QuickReply.ai?

It allows businesses to automate WhatsApp messages efficiently, saving time and effort while ensuring a personalized touch. Review collected by and hosted on G2.com.

What do you dislike about QuickReply.ai?

While it offers a robust feature set, pricing may not be ideal for startups or small businesses with tight budgets. Review collected by and hosted on G2.com.

What problems is QuickReply.ai solving and how is that benefiting you?

Increasing Conversion Rates Through Personalized Messaging. Providing Actionable Insights & Analytics. Review collected by and hosted on G2.com.

QuickReply.ai Overview

What is QuickReply.ai?

QuickReply.ai is a purpose-built WhatsApp Marketing Automation platform designed specifically for D2C brands and online stores. Our platform is dedicated to helping brands convert one-time visitors into loyal repeat buyers through personalized and engaging interactions based on individual buyer behavior. Trusted by over 300 D2C brands across India, Europe, the Middle East, and South East Asia, QuickReply.ai has evolved through constant feedback from reputable brands such as Auric, Farmley, PowerGummies, and more. Here is what QuickReply.ai is capable of - Acquire 3X phone numbers - Build a first-party audience, and reduce ad dependency. WhatsApp Popup, Click-to-Whatsapp (CTWA) Ads, QR Code based number capturing Bringing users into an engagement journey with expirable 1-time discount codes delivered on WhatsApp - Convert via Hyper-Personalized Drip Campaigns Multi-step, fully customizable journeys for Abandoned Cart Recovery Personalization based on user attributes, order information, or products Ready-made Journeys Recover Abandoned Carts with support for Quick Checkouts COD Confirmation COD to Prepaid Order Alerts Feedback collection and publishing to Judge.me Send "How-to-use" videos Drive Repeat Orders on automation - Conversational Chatbots (Highly customizable) Pre-trained Chatbots integrated with Shopify Create custom Chatbots to hook with templates, keywords, CTWA Ads, etc - Personalized Bulk Campaigns (with optimized spending) Create Customer Segments and do targeted campaigns Remove non-engaging Dead Audience to save on wasteful spends Get contact-by-contact information for the entire funnel

QuickReply.ai Details
Languages Supported
English
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Product Description

Are you looking for a tool that would increase your customers’ satisfaction, boost sales, and is available for free? You’ve come to the right place! #Customer Interactions on Auto-Pilot Sit back and relax ! QuickReply.ai works 24x7 without taking any break QuickReply.ai uniquely merges live chat, Bots, and Marketing Automation to meet the expectations of the most demanding Shopify store owners. #Pre-Trained over 40+ Use-cases QuickReply.ai comes pre-trained with common but very frequent eCommerce customer queries such as order status, order cancellations, payment options, delivery estimated, coupons, shipping fee, etc. #Ready-to-Use Conversational Campaigns With Ready-to-Use Conversational Campaigns, you can sell, up-sell, resell and recover abandoned cart. QuickReply.ai comes pre-configured with these campaigns * Abandoned Cart Recovery * Back-In-Stock Notifications * Product Feedback Collection #Integrations with eCommerce Stack QuickReply.ai has integrations available with all your eCommerce business tools such as eCommerce Store, Logistics/ Shipping Partners, Sales Channels, Payment Gateways, Marketing Tools, CRMs, Desks etc. #Seamless Bot-to-Human Transfer AI Bots can handle 70% of the customer interactions all by themselves. Rest 30% which are pertinent and unique in nature are seamlessly transferred to the human agents. #One-Inbox for all your channels Gone are the days, when you have to open one tab for your live chat, one for Facebook Messenger, one for WhatsApp, one for Store's Order database and keep shuffling between them. Now handle all your customer communications from one panel. #Pre-fetched Customer and Order Data Empower your customer success team with quick access to all the customer and order information within the same panel. This helps them resolve queries faster and to delight your customers. #Chatbot Builder for Custom Conversational Journeys Create Custom Conversational Journey using a UI-based Chatbot-Builder. It comes with an extensive library of rich UI elements and provides you an easy way to define or customise your own conversational flows. #Analytics to help you improve With Advanced Analytics, measure the platform performance and optimise your funnel.


Seller Details
Year Founded
2021
HQ Location
Gurugram, IN
Twitter
@QuickReplyai
37 Twitter followers
LinkedIn® Page
in.linkedin.com
33 employees on LinkedIn®
Description

QuickReply.ai offers conversational commerce solutions, enabling businesses to connect with customers through automated chatbots on platforms like WhatsApp, Messenger, and more to boost sales and support.


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Recent QuickReply.ai Reviews

Aakash  K.
AK
Aakash K.Small-Business (50 or fewer emp.)
4.5 out of 5
"Wonderful product and service"
The product is very user friendly. The team is very supportive
Rajendra K.
RK
Rajendra K.Mid-Market (51-1000 emp.)
4.5 out of 5
"Automate, Engage, Convert, Easy Dashboard, – The Power of QuickReply"
It allows businesses to automate WhatsApp messages efficiently, saving time and effort while ensuring a personalized touch.
Shreya K.
SK
Shreya K.Small-Business (50 or fewer emp.)
5.0 out of 5
"Best Whatsapp and Instagram communication software!"
We’ve had an amazing experience using QuickReply as our WhatsApp and Instagram marketing automation software! 🌟 A big shoutout to Neha and Utkarsh ...
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QuickReply.ai Media

QuickReply.ai Demo - Pre-fetched Customer Data and Seamless Bot to Human Transfer
Pre-fetched Customer Data and Seamless Bot to Human Transfer
QuickReply.ai Demo - Quickest way to connect with customers
Provide customers with a quick way to seek help
QuickReply.ai Demo - Automate Sales & Support
Automate your sales and support queries using chatbots
QuickReply.ai Demo - Quickest way to connect with customers
Provide customers with a quick way to seek help when in doubt
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27 out of 28 Total Reviews for QuickReply.ai

4.8 out of 5
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QuickReply.ai Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for QuickReply.aiQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Shreya K.
SK
Founder
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about QuickReply.ai?

We’ve had an amazing experience using QuickReply as our WhatsApp and Instagram marketing automation software! 🌟 A big shoutout to Neha and Utkarsh from the team, who have been incredibly proactive in addressing all our queries and concerns. They’ve consistently resolved issues without any delays, ensuring our operations run smoothly.

What stands out the most is how the team keeps us informed about new updates and changes, making it easier for us to adapt and improve our processes. QuickReply has been a game-changer in helping us efficiently manage utility and marketing communication with our customers. We truly appreciate the seamless support and highly recommend their services! 🙌 Review collected by and hosted on G2.com.

What do you dislike about QuickReply.ai?

Nothing as such. Its got all required features Review collected by and hosted on G2.com.

What problems is QuickReply.ai solving and how is that benefiting you?

Helped us streamline customer communication and automation of responses and information conveyed Review collected by and hosted on G2.com.

Sagnick C.
SC
Head of Marketing
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about QuickReply.ai?

As a brand NUD, we are helpful with the QuickReply.ai Product, as an ecommerce brand, dealing with huge number of customer become easy with the chatbot, COD confirmation become easier and hassle free with QuickReply. The customer service and the Technical Team is very good and very helpful. Review collected by and hosted on G2.com.

What do you dislike about QuickReply.ai?

If we can get a App from Appstore/Applestore for Quickreply.ai, it will be very helpful, downloading from APK is little difficult in terms of security and also operation in chrome is not handy Review collected by and hosted on G2.com.

What problems is QuickReply.ai solving and how is that benefiting you?

It is helping us to streamline our work and reducing due to automation and chatbot Review collected by and hosted on G2.com.

Rakesh A.
RA
Managing Director
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about QuickReply.ai?

We have been doing business with them for many years. They have been extremely helpful and have guided us and executed our chatbots as well whatsapp messages efficently. What we like best about them is their willingness to cutomize things as per our need. Review collected by and hosted on G2.com.

What do you dislike about QuickReply.ai?

Nothing really. We have not found any negative about their services. Review collected by and hosted on G2.com.

What problems is QuickReply.ai solving and how is that benefiting you?

We are using their chatbots on our website for interactivity and also Whatsapp sequences and bulk messaging and it is helping us close more leads. Review collected by and hosted on G2.com.

Aakash  K.
AK
Director
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about QuickReply.ai?

The product is very user friendly. The team is very supportive Review collected by and hosted on G2.com.

What do you dislike about QuickReply.ai?

There are no challenges we have faced during the service Review collected by and hosted on G2.com.

What problems is QuickReply.ai solving and how is that benefiting you?

Communicating with userbase in an effective manner Review collected by and hosted on G2.com.

TG
Growth Marketer
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about QuickReply.ai?

I like the CSM support and focus on the lead nuture aspect of the bot and ease of implementation Review collected by and hosted on G2.com.

What do you dislike about QuickReply.ai?

nothing as such, ui can be much better and documentation can be improve Review collected by and hosted on G2.com.

What problems is QuickReply.ai solving and how is that benefiting you?

Nutured Leads and its easy to use canvas for Chatbot builder Review collected by and hosted on G2.com.

AK
Manager Marketing
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about QuickReply.ai?

User friendly Interface and easy to access also, this is one the best chatbot solutions in the digital market. Review collected by and hosted on G2.com.

What do you dislike about QuickReply.ai?

I am using this solution since almost 2 years didn't find any problem. Review collected by and hosted on G2.com.

What problems is QuickReply.ai solving and how is that benefiting you?

This alwyas helps to get the insight of the clients and we always believe to serve what clients are looking for. Review collected by and hosted on G2.com.

Isha P.
IP
Sales And Marketing Specialist
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about QuickReply.ai?

The best thing I like is it is very much user-friendly and easy to use. Their on-boarding process is very fast and also they are offering personalized support for any issues in the initial stages. Along with it QuickReply.ai is very much cost-effective too. I found QuickReply.ai is one of the best choice for whatsapp api. Review collected by and hosted on G2.com.

What do you dislike about QuickReply.ai?

User segmentation is challenging in QuickReply.ai. Rests other features is good only. Review collected by and hosted on G2.com.

What problems is QuickReply.ai solving and how is that benefiting you?

Through QuickReply.ai, our business is very much benefitted. It is helping a lot to make better your user-experience. We are using whatsapp api in our business to keep our customers engaged with latest updates regarding our business. Review collected by and hosted on G2.com.

Wasim S.
WS
Manager - Digital Marketing & Analytics
Hospitality
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about QuickReply.ai?

Good user experience and great support by the team. Review collected by and hosted on G2.com.

What do you dislike about QuickReply.ai?

Nothing to dislike about the tool. No Cons. Review collected by and hosted on G2.com.

What problems is QuickReply.ai solving and how is that benefiting you?

QuickReply is helping to capture the leads at any time. Review collected by and hosted on G2.com.

Puneet S.
PS
HOD Marketing
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about QuickReply.ai?

Very great customer support by the team. Review collected by and hosted on G2.com.

What do you dislike about QuickReply.ai?

Nothing to be disliked everything is good Review collected by and hosted on G2.com.

What problems is QuickReply.ai solving and how is that benefiting you?

It is helping us with WhatsApp automation with our brand and provide support for the same. Review collected by and hosted on G2.com.

Sri C.
SC
Marketing Executive
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about QuickReply.ai?

User friendly platform and their onboarding and support during the inital stages is notable. Review collected by and hosted on G2.com.

What do you dislike about QuickReply.ai?

Some features like chatbot automation can be improved further Review collected by and hosted on G2.com.

What problems is QuickReply.ai solving and how is that benefiting you?

We started whatsapp marketing recently and we are using whatsapp API from Quick reply and this is helping us in solving the major problem of managing huge database in whatsapp with proper segmentation and reports Review collected by and hosted on G2.com.