--- title: QuickBooks Payments Reviews meta\_title: 'QuickBooks Payments Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 52 reviews by the users' company size, role or industry to find out how QuickBooks Payments works for a business like yours. aggregate\_rating: rating\_value: 4.0 review\_count: 52 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Payment url: https://www.g2.com/categories/payment --- ### QuickBooks Payments Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users praise the **ease of use** of QuickBooks Payments, appreciating its seamless integration with QuickBooks for efficient financial management. [(3 mentions)](https://www.g2.com/products/quickbooks-payments/reviews?filters%5Bsentiment_snippet%5D=1964550&qs=pros-and-cons#reviews) Users appreciate the **seamless integration** of QuickBooks Payments, simplifying bookkeeping and enhancing cash flow management. [(2 mentions)](https://www.g2.com/products/quickbooks-payments/reviews?filters%5Bsentiment_snippet%5D=2421920&qs=pros-and-cons#reviews) Users praise the **excellent customer support** from QuickBooks Payments, enhancing their experience and resolving issues promptly. [(1 mentions)](https://www.g2.com/products/quickbooks-payments/reviews?filters%5Bsentiment_snippet%5D=1964554&qs=pros-and-cons#reviews) Users appreciate the **easy integrations** of QuickBooks Payments, simplifying bookkeeping and enhancing cash flow management. [(1 mentions)](https://www.g2.com/products/quickbooks-payments/reviews?filters%5Bsentiment_snippet%5D=2421948&qs=pros-and-cons#reviews) Users appreciate the **easy payments integration** of QuickBooks Payments, ensuring seamless transaction management and improved cash flow. [(1 mentions)](https://www.g2.com/products/quickbooks-payments/reviews?filters%5Bsentiment_snippet%5D=2421939&qs=pros-and-cons#reviews) Users find QuickBooks Payments **expensive due to high processing fees** , which can deter them from using it for larger transactions. [(2 mentions)](https://www.g2.com/products/quickbooks-payments/reviews?filters%5Bsentiment_snippet%5D=2421934&qs=pros-and-cons#reviews) Users report experiencing **opaque funds holding** practices with QuickBooks Payments, impacting cash flow and causing significant frustration. [(1 mentions)](https://www.g2.com/products/quickbooks-payments/reviews?filters%5Bsentiment_snippet%5D=1875506&qs=pros-and-cons#reviews) Users express concerns over **high processing fees** that significantly reduce revenue, especially on larger transactions. [(1 mentions)](https://www.g2.com/products/quickbooks-payments/reviews?filters%5Bsentiment_snippet%5D=2421915&qs=pros-and-cons#reviews) Users face **inefficient management** with QuickBooks Payments, as funds can be held without clear communication or appeal options. [(1 mentions)](https://www.g2.com/products/quickbooks-payments/reviews?filters%5Bsentiment_snippet%5D=2380641&qs=pros-and-cons#reviews) Users feel the **lack of customization** in QuickBooks Payments limits adaptability for their unique business needs. [(1 mentions)](https://www.g2.com/products/quickbooks-payments/reviews?filters%5Bsentiment_snippet%5D=2484456&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of QuickBooks Payments ##### 1. Ease of Use Users praise the **ease of use** of QuickBooks Payments, appreciating its seamless integration with QuickBooks for efficient financial management. [ See 3 mentions ](https://www.g2.com/products/quickbooks-payments/reviews?filters%5Bsentiment_snippet%5D=1964550&qs=pros-and-cons#reviews) See Related User Reviews ![Melanie M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Melanie M.") MM Melanie M. Small-Business (50 or fewer emp.) 5.0/5 "Effortless Integration and User-Friendly Experience" What do you like about QuickBooks Payments? Ease of use and integration with Quickbooks, Bank transfer option ![Richard R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Richard R.") RR Richard R. Small-Business (50 or fewer emp.) 3.0/5 "Streamlined Integration, But Room for Improvement" What do you like about QuickBooks Payments? QuickBooks Payments makes life easier by integrating seamlessly with the QuickBooks bookkeeping software. The coordination between invoicing, payments ##### 2. Integrations Users appreciate the **seamless integration** of QuickBooks Payments, simplifying bookkeeping and enhancing cash flow management. [ See 2 mentions ](https://www.g2.com/products/quickbooks-payments/reviews?filters%5Bsentiment_snippet%5D=2421920&qs=pros-and-cons#reviews) See Related User Reviews ![Melanie M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Melanie M.") MM Melanie M. Small-Business (50 or fewer emp.) 5.0/5 "Effortless Integration and User-Friendly Experience" What do you like about QuickBooks Payments? Ease of use and integration with Quickbooks, Bank transfer option ![Richard R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Richard R.") RR Richard R. Small-Business (50 or fewer emp.) 3.0/5 "Streamlined Integration, But Room for Improvement" What do you like about QuickBooks Payments? QuickBooks Payments makes life easier by integrating seamlessly with the QuickBooks bookkeeping software. The coordination between invoicing, payments ##### 3. Customer Support Users praise the **excellent customer support** from QuickBooks Payments, enhancing their experience and resolving issues promptly. [ See 1 mentions ](https://www.g2.com/products/quickbooks-payments/reviews?filters%5Bsentiment_snippet%5D=1964554&qs=pros-and-cons#reviews) See Related User Reviews DM Danitza M. Small-Business (50 or fewer emp.) 5.0/5 "Admin Assistant" What do you like about QuickBooks Payments? Ease of USe, Customer Support, Frequency in Time ##### 4. Easy Integrations Users appreciate the **easy integrations** of QuickBooks Payments, simplifying bookkeeping and enhancing cash flow management. [ See 1 mentions ](https://www.g2.com/products/quickbooks-payments/reviews?filters%5Bsentiment_snippet%5D=2421948&qs=pros-and-cons#reviews) See Related User Reviews ![Richard R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Richard R.") RR Richard R. Small-Business (50 or fewer emp.) 3.0/5 "Streamlined Integration, But Room for Improvement" What do you like about QuickBooks Payments? QuickBooks Payments makes life easier by integrating seamlessly with the QuickBooks bookkeeping software. The coordination between invoicing, payments ##### 5. Easy Payments Users appreciate the **easy payments integration** of QuickBooks Payments, ensuring seamless transaction management and improved cash flow. [ See 1 mentions ](https://www.g2.com/products/quickbooks-payments/reviews?filters%5Bsentiment_snippet%5D=2421939&qs=pros-and-cons#reviews) See Related User Reviews ![Richard R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Richard R.") RR Richard R. Small-Business (50 or fewer emp.) 3.0/5 "Streamlined Integration, But Room for Improvement" What do you like about QuickBooks Payments? QuickBooks Payments makes life easier by integrating seamlessly with the QuickBooks bookkeeping software. The coordination between invoicing, payments ### 5 Cons or Disadvantages of QuickBooks Payments ##### 1. Expensive Users find QuickBooks Payments **expensive due to high processing fees** , which can deter them from using it for larger transactions. [ See 2 mentions ](https://www.g2.com/products/quickbooks-payments/reviews?filters%5Bsentiment_snippet%5D=2421934&qs=pros-and-cons#reviews) See Related User Reviews CS Carolina S. Small-Business (50 or fewer emp.) 4.5/5 "Administrative assistant" What do you dislike about QuickBooks Payments? It can be expensive for a small business and some of the features may need a little training and all what you can do. ![Richard R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Richard R.") RR Richard R. Small-Business (50 or fewer emp.) 3.0/5 "Streamlined Integration, But Room for Improvement" What do you dislike about QuickBooks Payments? One drawback is the processing fees, which seem quite high, particularly for larger transactions. For instance, when I made a $2,500 transfer via Venm ##### 2. Funds Holding Users report experiencing **opaque funds holding** practices with QuickBooks Payments, impacting cash flow and causing significant frustration. [ See 1 mentions ](https://www.g2.com/products/quickbooks-payments/reviews?filters%5Bsentiment_snippet%5D=1875506&qs=pros-and-cons#reviews) See Related User Reviews WX Warren X. Small-Business (50 or fewer emp.) 0.0/5 "$11k deposit on hold indefinitely for 6 months without recourse" What do you dislike about QuickBooks Payments? I’m a small business owner who just launched my company a few months ago. Like a lot of entrepreneurs, I was juggling a thousand things at once like b ##### 3. High Fees Users express concerns over **high processing fees** that significantly reduce revenue, especially on larger transactions. [ See 1 mentions ](https://www.g2.com/products/quickbooks-payments/reviews?filters%5Bsentiment_snippet%5D=2421915&qs=pros-and-cons#reviews) See Related User Reviews ![Richard R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Richard R.") RR Richard R. Small-Business (50 or fewer emp.) 3.0/5 "Streamlined Integration, But Room for Improvement" What do you dislike about QuickBooks Payments? One drawback is the processing fees, which seem quite high, particularly for larger transactions. For instance, when I made a $2,500 transfer via Venm ##### 4. Inefficient Management Users face **inefficient management** with QuickBooks Payments, as funds can be held without clear communication or appeal options. [ See 1 mentions ](https://www.g2.com/products/quickbooks-payments/reviews?filters%5Bsentiment_snippet%5D=2380641&qs=pros-and-cons#reviews) See Related User Reviews WX Warren X. Small-Business (50 or fewer emp.) 0.0/5 "$11k deposit on hold indefinitely for 6 months without recourse" What do you dislike about QuickBooks Payments? I’m a small business owner who just launched my company a few months ago. Like a lot of entrepreneurs, I was juggling a thousand things at once like b ##### 5. Lack of Customization Users feel the **lack of customization** in QuickBooks Payments limits adaptability for their unique business needs. [ See 1 mentions ](https://www.g2.com/products/quickbooks-payments/reviews?filters%5Bsentiment_snippet%5D=2484456&qs=pros-and-cons#reviews) See Related User Reviews CS Carolina S. Small-Business (50 or fewer emp.) 4.5/5 "Administrative assistant" What do you dislike about QuickBooks Payments? It can be expensive for a small business and some of the features may need a little training and all what you can do. ![Jeff D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jeff D.") JD Jeff D. Small-Business (50 or fewer emp.) 7/13/2026 "Fast Payment Processing with Minor Invoicing Hassles" 5/5 What do you like best about QuickBooks Payments? I like that QuickBooks Payments is easy to use and it speeds up the payment processing time from my customers. I don't have to have another platform to create invoices, and I'm able to get paid quickly when customers pay by credit card. Review collected by and hosted on G2.com. What do you dislike about QuickBooks Payments? Going back and finding previous invoices is sometimes difficult to do when I need to maybe do a repeat invoice to a customer with minor changes to it. Review collected by and hosted on G2.com. What problems is QuickBooks Payments solving and how is that benefiting you? I don't need another platform to create invoices, and I get paid quickly when customers pay by credit card. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Heather P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Heather P.") HP Heather P. Owner Small-Business (50 or fewer emp.) 3/30/2026 "Quick and Easy Invoicing, But Lacks Integration Flexibility" 4.5/5 What do you like best about QuickBooks Payments? I appreciate that QuickBooks Payments makes the payment process quick and easy. It's nice having everything connected into the same accounting software, which adds to the ease of use. The initial setup was pretty easy as well, and it's laid out to be pretty much self-explanatory. Review collected by and hosted on G2.com. What do you dislike about QuickBooks Payments? Only certain customers like to pay through QuickBooks Payments. I've built my own invoicing system & it doesn't integrate with that system, so I have to create a whole separate invoice which is a little bit time consuming. Review collected by and hosted on G2.com. What problems is QuickBooks Payments solving and how is that benefiting you? QuickBooks Payments is quick and easy to use, with the benefit of being integrated into our accounting software. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Richard R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Richard R.") RR Richard R. Principal, Tax Advisor Small-Business (50 or fewer emp.) 12/16/2025 "Streamlined Integration, But Room for Improvement" 3/5 What do you like best about QuickBooks Payments? QuickBooks Payments makes life easier by integrating seamlessly with the QuickBooks bookkeeping software. The coordination between invoicing, payments, and accounting is smooth, which means I don’t have to manually reconcile transactions. Deposits hit quickly, which is a huge benefit for cash flow management. Most importantly, it helps me keep accurate books without extra effort — everything is tracked and aligned in one system, which is critical for compliance and financial clarity Review collected by and hosted on G2.com. What do you dislike about QuickBooks Payments? One drawback is the processing fees, which seem quite high, particularly for larger transactions. For instance, when I made a $2,500 transfer via Venmo, QuickBooks charged me $72.75 in fees. That’s a substantial reduction from my revenue for what should be a simple payment. Although the system offers convenience, the fee structure makes me reluctant to use it for high-value transactions. Review collected by and hosted on G2.com. What problems is QuickBooks Payments solving and how is that benefiting you? QuickBooks Payments removes the need to set up a separate merchant processing account or manage monthly service fees. Since everything is integrated within the QuickBooks ecosystem, I no longer have to switch between different platforms or handle multiple contracts. This straightforward approach lets me concentrate on running and expanding my business, rather than getting bogged down by payment infrastructure concerns. With its streamlined payment process and direct integration with my bookkeeping, it saves me time, cuts down on administrative tasks, and ensures my financial records remain accurate with minimal effort. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Chrystal H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Chrystal H.") CH Chrystal H. Operations Manager Small-Business (50 or fewer emp.) 5/1/2026 "Seamlessly Integrated Payment Solution" 4.5/5 What do you like best about QuickBooks Payments? I use QuickBooks Payments for payment processing and keeping track of payment activity. I find it offers easy management in one place and integrates well with other software that we use, including QuickBooks online. It's a convenient platform that's easy to visualize and find the needed information. The initial setup was fairly quick and easy, and I would rate my likelihood to recommend QuickBooks Payments a 9 out of 10. Review collected by and hosted on G2.com. What do you dislike about QuickBooks Payments? I do not have any dislikes to add. Review collected by and hosted on G2.com. What problems is QuickBooks Payments solving and how is that benefiting you? I use QuickBooks Payments for payment processing and tracking activities. It provides easy management in one place, integrates with other software we use, and with QuickBooks Online. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Consulting](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Consulting") AC Verified User in Consulting Small-Business (50 or fewer emp.) 7/20/2026 "Simplifies Accounting with Clear, On-Demand Financial Insights" 5/5 What do you like best about QuickBooks Payments? It simplifies my accounting tasks and provides me with a clear picture of my company's current financial performance or any other quarter I want to analyze. Review collected by and hosted on G2.com. What do you dislike about QuickBooks Payments? Because there is a lot of features to choose from, sometimes it is difficult to find a particular feature right away. Review collected by and hosted on G2.com. What problems is QuickBooks Payments solving and how is that benefiting you? I am able to stay on top of all my payments without overlooking anything. Review collected by and hosted on G2.com. Show More 7/28/2026 Current UserValidated ReviewerIncentivizedSource: Seller invite WX Warren X. Owner Small-Business (50 or fewer emp.) 11/13/2025 "$11k deposit on hold indefinitely for 6 months without recourse" 0/5 What do you like best about QuickBooks Payments? My entire experience has been negative from the start Review collected by and hosted on G2.com. What do you dislike about QuickBooks Payments? I’m a small business owner who just launched my company a few months ago. Like a lot of entrepreneurs, I was juggling a thousand things at once like building the website, negotiating deals, getting systems in place. I was given a great lead early on and was able to close my I finally closed my first major deal. At the time, and in the chaos of launching, I noticed QuickBooks Payments was already live inside QuickBooks Online. I figured, why not? It was convenient, integrated, and seemingly made for this exact use case. So I sent the invoice and the customer paid immediately. I thought, great we’re off to the races. Instead… everything went sideways. I processed the $11K payment on August 14. I got a generic notice saying it would be “pending” until August 22. I was trusting the system and then September 4 looked to confirm the status of the payment (expecting it to have landed). I see that the deposit is being held and info is required. I called in and they told me: No warning. No email. No explanation. Just… “We’ve decided to hold your money for six months.” I called support and got nothing useful. No clarity, no appeal process, just references to “risk assessment” and an irreversible decision without any transparent process or timing. This is $11,000 — basically a sizable chunk of operating cash flow. And I did nothing wrong. The payment was legitimate, from a real customer, for real goods. I’m posting this here because I know a lot of small business owners use QuickBooks or are considering using QB Payments. If I had known how opaque and arbitrary this system was, I would never have touched it. I’ve since found many other horror stories online and apparently this isn’t rare. Review collected by and hosted on G2.com. What problems is QuickBooks Payments solving and how is that benefiting you? N/A Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Jenny L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jenny L.") JL Jenny L. Small-Business (50 or fewer emp.) 4/13/2026 "Convenient Check Printing, Needs Signature Features" 4/5 What do you like best about QuickBooks Payments? I like the ability to print out checks at my convenience and keep good records. It's really convenient to be able to print checks at home and at my own leisure, which also helps in retaining good records of all payments made. The setup process was pretty simple too. Review collected by and hosted on G2.com. What do you dislike about QuickBooks Payments? I recently switched to QuickBooks Online and this new version does not allow me to use a pre-saved signature for check printing. The online version also doesn't print out the details on the 2nd and 3rd section of the 3-part business paper checks. Review collected by and hosted on G2.com. What problems is QuickBooks Payments solving and how is that benefiting you? QuickBooks Payments keeps clear records, tracks spending, allows me to print paper checks, and monitors ETF, ACH, and third-party platform payments. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Verified User in Photography](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Photography") AP Verified User in Photography Small-Business (50 or fewer emp.) 4/19/2026 "Centralized Client Payments Makes Invoicing & Receiving Income Faster and Easier" 4.5/5 What do you like best about QuickBooks Payments? Sending invoices is a breeze and it keeps all my client payments in one place. I can quickly see what has been paid and what is still owed. Clients can pay right from the invoice they get so I get paid faster. Review collected by and hosted on G2.com. What do you dislike about QuickBooks Payments? You are reliant on the internet, your web browser and your computer, but that applies to everything we do these days, from ordering to quotes, payments and so on. Review collected by and hosted on G2.com. What problems is QuickBooks Payments solving and how is that benefiting you? In my business, I need to get paid before I do the work, so QB Payments helps me get the invoice into the customer’s mailbox fast. Review collected by and hosted on G2.com. Show More 4/21/2026 Current UserValidated ReviewerIncentivizedSource: Seller invite ![Justine Mark Q.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Justine Mark Q.") JQ Justine Mark Q. Accounting Specialist Small-Business (50 or fewer emp.) 4/27/2026 "Easy Bank Account Access with QB Payment" 4.5/5 What do you like best about QuickBooks Payments? The most helpful part about QB Payment is that it is easy to access using your bank accounts Review collected by and hosted on G2.com. What do you dislike about QuickBooks Payments? Maybe sometimes it lags me out after several minutes. Review collected by and hosted on G2.com. What problems is QuickBooks Payments solving and how is that benefiting you? The problem that it solves is that you don't have to open a separate browser just to pay. You can just link your account to QBO. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Brandon M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Brandon M.") BM Brandon M. Small-Business (50 or fewer emp.) 4/15/2026 "Efficient Payment Management with QuickBooks Payments" 5/5 What do you like best about QuickBooks Payments? What I like most about QuickBooks Payments is the AI assisting and the scheduled reminder calls, which have been working well to get paid. I also appreciate that it allows me to automate more of the tasks that are considered administrative. And that's what I really like about it. Review collected by and hosted on G2.com. What do you dislike about QuickBooks Payments? The mobile app has some restrictions. I wish some things that I do on the computer I could do mobily. But that's about it. Review collected by and hosted on G2.com. What problems is QuickBooks Payments solving and how is that benefiting you? QuickBooks Payments solves our customer database and invoicing issues, helps with bookkeeping, and solves reconciliation problems, aiding our accountants. Review collected by and hosted on G2.com. 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