--- title: QuickBooks Online Reviews meta_title: QuickBooks Online Reviews, Features, and Pricing 2024 meta_description: Learn more about QuickBooks Online features and pricing through reviews from real, verified G2 users. aggregate_rating: rating_value: 4.0 review_count: 3863 scale: '5' date_modified: '2026-07-25' parent_category: name: Accounting & Finance url: https://www.g2.com/categories/accounting-finance --- # QuickBooks Online Reviews **Vendor:** Intuit **Category:** [Accounting Software](https://www.g2.com/categories/accounting) **Average Rating:** 4.0/5.0 **Total Reviews:** 3,863 ## About QuickBooks Online Easy Online Accounting to Organize Your Finances in One Place. Run your entire business with the #1 small business cloud accounting solution! ## QuickBooks Online Pros & Cons **What users like:** - Users love the **ease of use** of QuickBooks Online, appreciating its intuitive design and convenient features for management. (254 reviews) - Users value the **cloud-based collaboration** of QuickBooks Online, enhancing teamwork and efficiency across locations. (72 reviews) - Users appreciate the **seamless integrations** with various software, enhancing collaboration and efficiency for their businesses. (69 reviews) - Users find QuickBooks Online to be incredibly **intuitive and user-friendly** , streamlining various tasks with ease. (69 reviews) - Users appreciate the **easy access from anywhere** with QuickBooks Online, enhancing convenience and collaboration for accounting tasks. (68 reviews) - Users appreciate the **user-friendly interface** of QuickBooks Online, enabling easy management of finances and documents. (67 reviews) - Users appreciate the **invoice management features** in QuickBooks Online, enabling streamlined project tracking and financial oversight. (66 reviews) - Reporting (62 reviews) - Access (58 reviews) - Users appreciate the **user-friendly features** of QuickBooks Online, enabling convenient access to financial data anytime, anywhere. (57 reviews) **What users dislike:** - Users find the **missing features** in QuickBooks Online challenging, affecting usability and data visibility. (81 reviews) - Users find QuickBooks Online to be **too expensive** , struggling with high costs and lack of transparent pricing. (70 reviews) - Users express frustration with **poor customer support** from QuickBooks Online, citing unhelpful and uninformed assistance. (52 reviews) - Users express concerns over **high fees** for QuickBooks Online as costs rise with subscriptions and add-ons. (49 reviews) - Users report a challenging **learning curve** with QuickBooks Online, citing confusing features and poor customer support. (46 reviews) - Users find QuickBooks Online has **limited customization** , making it challenging to tailor the tool to specific needs. (46 reviews) - Slow Performance (37 reviews) - Pricing Issues (34 reviews) - Users experience **limitations in accounting** with QuickBooks Online, citing issues with bank connections and poor customer support. (31 reviews) - Software Bugs (30 reviews) ## QuickBooks Online Reviews ### 1. Using Quickbooks across US, African and European Entities. **Rating:** 4.5/5.0 stars **Reviewed by:** David C. | VP Finance + People, Small-Business (50 or fewer emp.) **Reviewed Date:** August 04, 2025 **What do you like best about QuickBooks Online?** We use Quickbooks online for all of our entities. The best parts of using it for us are: - Ease of use: Quickbooks is intuitive and simplifies navigation for users with minimal accounting experience. - Value for money/cost: The pricing is very affordable for us as a company - Automation, Tax and Reporting: Automated bookkeeping and tax calculations, make it easy to report our compliance and tax reporting, saving us hours. - Invoicing: We use Quickbooks for all of our invoices, drafting, creating and sending professional invoices. This process is seamless for us with templates, automated reminders, and online payment integration make the process efficient for our team. - Accountant zccess: Quickbooks allows easy collaboration with our accountant and external advisors to review books, make adjustments, and provide real-time feedback, streamlining tax preparation. - Industry Acceptance: As a widely adopted platform, Quickbooks is a standard in many industries. New staff typically require little to no training, as familiarity with the software is common, saving time and resources. - Integration with our other systems: QuickBooks integrates smoothly with our banking systems, and tools like Amex, credit card processors, and expense platforms such as Expensify. This saves us hours of manual processing each week. **What do you dislike about QuickBooks Online?** We love using Quickbooks online, however the only downside for us is: - Consolidations: Handling consolidations for businesses with multiple entities or subsidiaries is cumbersome. The process often requires manual workarounds or heavy use of excel. **What problems is QuickBooks Online solving and how is that benefiting you?** - Manual Processing: Quikbooks online is saving us countless hours of manual processing time at the end of each week. Specifically the integrations to our banking systems, Expensify and credit card systems, automated coding is a gamechanger for us. - Collaboration with Accountants: Quickbooks access for accountants, enabling real-time collaboration and adjustments, we can even see them real time while talking over the phone. This speeds up resolving any issues we might have. - Staff Training Overhead: Quickbooks is widely adopted in the US, meaning new staff are often already familiar with the platforms, minimizing training time and costs. ### 2. Easy-to-Use Customizable Reports for a Clear Financial Overview **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** May 18, 2026 **What do you like best about QuickBooks Online?** Easy-to-use, customizable reports make it easy to get a bird's-eye view of finances. **What do you dislike about QuickBooks Online?** At first there is a learning curve to navigating the dashboard and setting up expense buckets. **What problems is QuickBooks Online solving and how is that benefiting you?** QuickBooks makes it easy to get a broad picture of our organization's current assets, income, and debts. ### 3. Quick books review **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.) **Reviewed Date:** July 13, 2026 **What do you like best about QuickBooks Online?** Organization and ease of pulling reports **What do you dislike about QuickBooks Online?** I wish there were more options with in each area **What problems is QuickBooks Online solving and how is that benefiting you?** Money tracking ### 4. Effortless Accounting with QuickBooks Online’s User-Friendly Interface **Rating:** 4.5/5.0 stars **Reviewed by:** simran v. | Senior Accountant, Enterprise (> 1000 emp.) **Reviewed Date:** January 06, 2026 **What do you like best about QuickBooks Online?** What I like best about QuickBooks Online is its user-friendly interface, real-time access from anywhere, easy bank integration, automated reconciliations, and clear financial reports, which make day-to-day accounting faster, simpler, and more accurate. **What do you dislike about QuickBooks Online?** What I dislike about QuickBooks Online is that it can be expensive as you scale, has limited customization for complex accounting needs, occasional syncing issues with banks, and customer support can be slow or inconsistent at times. **What problems is QuickBooks Online solving and how is that benefiting you?** QuickBooks Online solves the problem of manual bookkeeping, scattered financial data, and time-consuming reconciliations by automating bank feeds, invoicing, and reporting. This benefits me by saving time, reducing errors, improving cash flow tracking, and giving real-time visibility into business finances. ### 5. Effective Dashboard, Needs Smoother Navigation **Rating:** 3.5/5.0 stars **Reviewed by:** David A. | Management Accountant, Small-Business (50 or fewer emp.) **Reviewed Date:** April 28, 2026 **What do you like best about QuickBooks Online?** I like the visibility on the home screen of QuickBooks Online. The dashboard lets me see multiple bank accounts and gives me a bit of a snapshot of activity when opening the software. **What do you dislike about QuickBooks Online?** No ability to export reports directly into Google Sheets **What problems is QuickBooks Online solving and how is that benefiting you?** QuickBooks Online helps us record, monitor, and maintain the books for our clients. ### 6. Easy to Use, Well-Integrated, and Always Improving **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** April 16, 2026 **What do you like best about QuickBooks Online?** Ease of use, several integrations. Continually making improvements. Good support and help options. **What do you dislike about QuickBooks Online?** The ease of use for reports is not good. Printing reports can be very challenging. The price keeps increasing, which is difficult for non-profit organization. There should be a user feature for just inputting receipts. **What problems is QuickBooks Online solving and how is that benefiting you?** The ability to work remotely is the most beneficial, especially since covid. ### 7. Quickbooks review **Rating:** 3.0/5.0 stars **Reviewed by:** Jason W. | Accountant, Accounting, Small-Business (50 or fewer emp.) **Reviewed Date:** February 17, 2026 **What do you like best about QuickBooks Online?** Ease of use and quick to learn. Generating and modifying reports. **What do you dislike about QuickBooks Online?** Finding reports for preparation of financial statements. Length of time to generate reports. **What problems is QuickBooks Online solving and how is that benefiting you?** Going from coding bank statements to utilising bank feeds saves a huge amount of time. Jobs that previously took days to complete are now done in hours. ### 8. Intuitive and User-Friendly **Rating:** 4.5/5.0 stars **Reviewed by:** Richard S. | Director of Finance, Mid-Market (51-1000 emp.) **Reviewed Date:** September 30, 2025 **What do you like best about QuickBooks Online?** This product makes daily accounting quick and easy. Everything is user-friendly and the integrations with banking products allow for fast bank reconciliations. It's compatible with pretty much every other finance software out there too! It's easy to deploy and implement, and updates all the time which allows for it to be used all the time while never taking too much of your day. **What do you dislike about QuickBooks Online?** The recent AI update is taking some getting used to, but I'm sure over time it will make tasks even easier! **What problems is QuickBooks Online solving and how is that benefiting you?** It's solving all of my daily accounting problems. I've never had such an easy to use program that allows me to quickly get through my busy work so that I can stay involved in strategic planning. ### 9. Convenient but Occasionally Laggy for Accounting Tasks **Rating:** 3.5/5.0 stars **Reviewed by:** Josh B. | Bookkeeper, Computer Networking, Small-Business (50 or fewer emp.) **Reviewed Date:** December 16, 2025 **What do you like best about QuickBooks Online?** I appreciate the ease of use of QuickBooks Online. It makes it easy to track all my expenses and create reports in one spot. It's also nice that it helps with getting payroll taxes prepared and notifies us when we have payments or filings due. I find having everything in one spot very nice. The initial setup was quite easy to get all the info in, and QuickBooks Online guides you through the info you need. **What do you dislike about QuickBooks Online?** Sometimes the journal entries can be laggy or choppy and it takes a long time to wait for the site to run smoothly **What problems is QuickBooks Online solving and how is that benefiting you?** I find QuickBooks Online makes it easy to track expenses, create reports, and manage payroll taxes, all in one place. ### 10. Easy-to-Use Mobile App, But Quickbooks Pricing Is a Frustration **Rating:** 3.0/5.0 stars **Reviewed by:** Clint T. | President, Small-Business (50 or fewer emp.) **Reviewed Date:** March 10, 2026 **What do you like best about QuickBooks Online?** It is way easier to use than the desktop version. I like the mobile app. **What do you dislike about QuickBooks Online?** The pricing games that Quickbooks plays. I have to fight them every year on it. **What problems is QuickBooks Online solving and how is that benefiting you?** It makes my business and payroll easier to operate ### 11. Effortless Bookkeeping with Powerful Automation **Rating:** 4.5/5.0 stars **Reviewed by:** Muhammad A. | Manager Accounts and Taxation **Reviewed Date:** January 09, 2026 **What do you like best about QuickBooks Online?** I like QuickBooks Online for its ease of use, real-time access, automatic bank feeds, and powerful reporting, which make bookkeeping faster, accurate, and well-organized. The initial setup was quite straightforward, and I highly recommend QuickBooks Online for its ease of use, automation, and reliable reporting. **What do you dislike about QuickBooks Online?** Sometimes the subscription cost feels high, and bank feeds can occasionally disconnect or miscategorize transactions, which could be improved for a smoother experience. **What problems is QuickBooks Online solving and how is that benefiting you?** I use QuickBooks Online to manage bookkeeping, track income and expenses, reconcile banks, and generate accurate financial reports quickly. It solves manual bookkeeping issues, reduces errors, and enhances real-time financial visibility by automating transaction tracking and simplifying reconciliations. ### 12. Affordable Accounting, But Reporting and Inventory Management Need Improvement **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.) **Reviewed Date:** December 19, 2025 **What do you like best about QuickBooks Online?** QuickBooks online is an affordable accounting software for our business. **What do you dislike about QuickBooks Online?** Reporting is challenging, causing us to spend several hours and sometimes days understanding our product winners. Integrations often work and often fail. Managing inventory and products in the software is often difficult because the invoices do not display what we expect them to display, so we have to use fields for purposes that don't align with their intended use. Customization is limited. Sending PO's is impossible to track and manage in quickbooks. Integrating with Shopify is hit or miss. There is no desktop software that works with the online version, you have to pay a lot of money for that. **What problems is QuickBooks Online solving and how is that benefiting you?** A cheap solution for accounting software. ### 13. Effortless Financial Management with QuickBooks Online **Rating:** 5.0/5.0 stars **Reviewed by:** Aasif J. | Senior Executive Assistant, Small-Business (50 or fewer emp.) **Reviewed Date:** December 09, 2025 **What do you like best about QuickBooks Online?** QuickBooks Online is easy to use and automates invoicing, expense tracking, and bank reconciliation, making financial management simple and efficient. **What do you dislike about QuickBooks Online?** Some advanced features are only available in higher-tier plans, and customization options for reports can be limited. Additionally, occasional syncing issues with third-party apps can be challenging. **What problems is QuickBooks Online solving and how is that benefiting you?** QuickBooks Online solves the challenge of managing finances efficiently by automating invoicing, expense tracking, and bank reconciliation. This reduces manual work, minimizes errors, and provides real-time financial insights, helping us make informed decisions and save time. ### 14. Easy to Use, Cost-Effective, and Helpful Customer Support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Accounting | Mid-Market (51-1000 emp.) **Reviewed Date:** March 24, 2026 **What do you like best about QuickBooks Online?** Easy to use, Cost effective and customer support very helpful. I am using from over 6 years ago. **What do you dislike about QuickBooks Online?** Always, I was remind to support team to add feature of add reclassify feature for bulk payee. If you can add this features so we can reclassify payee name in bulk to using reclassify feature. **What problems is QuickBooks Online solving and how is that benefiting you?** Intuit time to time updating new features like AI Reporting, Budgeted and financial planning feature. ### 15. Streamlined Accounting with Room for Support Improvement **Rating:** 5.0/5.0 stars **Reviewed by:** Sophie G. **Reviewed Date:** December 16, 2025 **What do you like best about QuickBooks Online?** I like very much the bank feeds, invoicing process, and how QuickBooks Online integrates with other platforms. These features save me a lot of time and streamline the workflow. **What do you dislike about QuickBooks Online?** I have some issues with troubleshooting sometimes. For example, I set up a Merchant ID and couldn't receive payments from customers. The customer service was very nice but couldn't really help. I also used it for payroll a few years ago and customer service was not that helpful, but they probably improved by now. **What problems is QuickBooks Online solving and how is that benefiting you?** I use QuickBooks Online for compliance and management tasks like preparing Profit and Loss, Balance Sheet, and 1099s. It saves me time and streamlines my workflow with bank feeds, invoicing, and platform integration. ### 16. Quickbooks Online Daily User **Rating:** 4.0/5.0 stars **Reviewed by:** Madison H. | Executive Assistant to the VP/HR Admin, Small-Business (50 or fewer emp.) **Reviewed Date:** June 15, 2026 **What do you like best about QuickBooks Online?** The ability to track many different customer and create custom reports as needed. **What do you dislike about QuickBooks Online?** Their has been difficulty since transition from "Accouting" **What problems is QuickBooks Online solving and how is that benefiting you?** Tracking accounts across multiple customers/vendors ### 17. Intuitive, Easy Receipt Tracking and Expense Categorization **Rating:** 4.0/5.0 stars **Reviewed by:** Terri P. | Office Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 19, 2026 **What do you like best about QuickBooks Online?** Very intuitive and easy to use. Allows for receipt tracking and categorizing expenses **What do you dislike about QuickBooks Online?** Software updates typically include noticeable changes to layout. Often revert back to original due to loss of productivity. **What problems is QuickBooks Online solving and how is that benefiting you?** Ease of use for receipt and expense tracking. ### 18. Comprehensive and Efficient, But Integration Needs Work **Rating:** 4.5/5.0 stars **Reviewed by:** Saydi A. | Billing Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** December 17, 2025 **What do you like best about QuickBooks Online?** I like that QuickBooks Online is able to save old information and payments information before the migration from Docketwise and MyCase. I appreciate being able to see the transaction history from the invoice, which I find very valuable because it means I don't have to open another software or system. It makes QuickBooks Online feel more complete. Plus, the initial setup was easy. **What do you dislike about QuickBooks Online?** I find that the integration with Docketwise is lacking because transactions made in QuickBooks don't automatically sync with Docketwise. **What problems is QuickBooks Online solving and how is that benefiting you?** I use QuickBooks Online to audit transactions and save old payment information. I can see the transaction history from the invoice, which makes it more complete since I don't need another system. ### 19. All-in-One Expense Tracker That's Easy and Customizable **Rating:** 5.0/5.0 stars **Reviewed by:** Michele M. | Quality Assurance Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** December 18, 2025 **What do you like best about QuickBooks Online?** This is a great place to keep all my expenses, receipts, and credits all in one place. I can customize it to my liking and it is easy to access. I can implement the features I want and disregard the ones I don't want. I can enter my weekly debits and credits and use formulas to translate the figures I need for month end and year end data. **What do you dislike about QuickBooks Online?** It's intimidating at first. However, once you get past the initial set up of the files, it is smooth sailing. **What problems is QuickBooks Online solving and how is that benefiting you?** Keeping up with separate receipts for everything is something I have difficulty with and this allows me to upload and use the tools I need. ### 20. Flexible Integrations That Adapt to Our Needs **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Animation | Small-Business (50 or fewer emp.) **Reviewed Date:** April 28, 2026 **What do you like best about QuickBooks Online?** I like the integrations and how I can adapt the product to my needs. **What do you dislike about QuickBooks Online?** The UI can be unresponsive at times, and it also feels a bit complicated for new users to navigate. **What problems is QuickBooks Online solving and how is that benefiting you?** I use it to keep track of my expenses and share them with my accountant. ### 21. Makes my accounting less stressful **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** October 02, 2025 **What do you like best about QuickBooks Online?** For me, the best part is how much time it saves. I linked it with my bank, and now I don’t have to enter every transaction by hand. It keeps things organized without me doing much. I like that I can quickly pull up reports when I need to see where the money is going. Another big plus is being able to log in anywhere—I’ve even checked things while traveling. Sending invoices is also simple, and it helps me stay on top of payments without chasing people. **What do you dislike about QuickBooks Online?** The price feels a bit high, especially when you start needing more features. Sometimes it runs a little slow, and a few of the reports aren’t as flexible as I’d like. Support can also take longer than expected to get back to me. **What problems is QuickBooks Online solving and how is that benefiting you?** QuickBooks Online takes away the headache of manual bookkeeping. Before, I had to spend hours entering expenses and checking spreadsheets, but now most of it is automated. It connects directly with my bank, so transactions are updated without me doing extra work. It also helps me keep track of invoices and payments in one place, so I don’t lose track of who has paid and who hasn’t. Overall, it saves me time, reduces mistakes, and makes it easier to understand my business finances at a glance. ### 22. Automated Expense Tracking That Minimizes Manual Work **Rating:** 4.5/5.0 stars **Reviewed by:** Nikita K. | Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** April 17, 2026 **What do you like best about QuickBooks Online?** automation-it automatically tracks expenses reducing manual work and minimizes errors. work from anywhere-helpful if running business remotely. **What do you dislike about QuickBooks Online?** poor customer support-issues can take a long time to resolve expensive and keeps increasing-it's not ideal on a tight budget. **What problems is QuickBooks Online solving and how is that benefiting you?** cash flow problems-it helps business avoid cash shortages and late payments poor financial visibility-provides real-time reports ### 23. User-Friendly with Efficient Accountant Access **Rating:** 5.0/5.0 stars **Reviewed by:** Diana V. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 04, 2026 **What do you like best about QuickBooks Online?** I find QuickBooks Online user-friendly and appreciate the easy access to my accountant. It's easy to use when making checks or searching for anything on the site. It also helps with any accounting questions through the years, making taxes an ease. **What do you dislike about QuickBooks Online?** When there was an update, it was hard to find things, but easy to get used to it. **What problems is QuickBooks Online solving and how is that benefiting you?** I use QuickBooks Online for accounting struggles and questions, making taxes easier over the years. ### 24. Industry-Standard with Plenty of Integrations, but Can Feel Cumbersome **Rating:** 3.0/5.0 stars **Reviewed by:** Daniela A. | Designer, Small-Business (50 or fewer emp.) **Reviewed Date:** March 10, 2026 **What do you like best about QuickBooks Online?** It is industry standard, so there are a lot of resources and integrations. **What do you dislike about QuickBooks Online?** I find it to be cumbersome and overly complicated. **What problems is QuickBooks Online solving and how is that benefiting you?** Helping me with my books and coordinate with my book keeper. ### 25. QuickBooks Makes Accounting Easy for Beginners **Rating:** 4.5/5.0 stars **Reviewed by:** Grant B. | Finance & Accounting Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** December 09, 2025 **What do you like best about QuickBooks Online?** As someone learning accounting, I find that QuickBooks makes entering data much easier. **What do you dislike about QuickBooks Online?** One issue I have is the lack of options to customize various imported records. Additionally, the integration with Fishbowl makes the invoicing process less straightforward than I would like. **What problems is QuickBooks Online solving and how is that benefiting you?** QuickBooks enables us to create and manage our finances efficiently. We rely on it for generating financial reports and handling some invoicing tasks. Additionally, vendor management and accounts payable payments are all managed through QuickBooks. ### 26. great for small businesses **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.) **Reviewed Date:** December 26, 2023 **What do you like best about QuickBooks Online?** quickbooks is easy to use and easy pull the reports for internal management. **What do you dislike about QuickBooks Online?** The new version is kind of tweaking, maybe I'm used to the old version, other than that, it's good. **What problems is QuickBooks Online solving and how is that benefiting you?** As an accounting system, it helps us to track business's finance status which is included in Balance sheet, Profit&Loss and Cash Flow. Those are easy to track and straight forward. Whenever we need a new report the business, it helps a lot to save times. ### 27. Easy Online Access That Keeps Work Moving **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Airlines/Aviation | Small-Business (50 or fewer emp.) **Reviewed Date:** April 23, 2026 **What do you like best about QuickBooks Online?** The online version makes it easy for access **What do you dislike about QuickBooks Online?** The glitches that occur when you are in the middle of a task **What problems is QuickBooks Online solving and how is that benefiting you?** Before we were using the desktop version and not able to access as easily ### 28. Accessible, Cloud-Based, and a Great User Experience **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Small-Business (50 or fewer emp.) **Reviewed Date:** February 19, 2026 **What do you like best about QuickBooks Online?** Accessibility of the software and its cloud based and User experience is up to the requirements **What do you dislike about QuickBooks Online?** Cost is higher compared to other alternatives. Has features limitations and user constraints as well **What problems is QuickBooks Online solving and how is that benefiting you?** It’s perfect for small businesses and companies needing flexible, on-the-go financial management systems can benefits from this. ### 29. Easy Reporting and Better Bookkeeper Oversight in QuickBooks **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Consumer Services | Small-Business (50 or fewer emp.) **Reviewed Date:** February 19, 2026 **What do you like best about QuickBooks Online?** Once I became up to speed with QuickBooks, I was able to run my own reports. I can follow what our outsourced bookkeeper does and make sure our monthly reports are done properly. **What do you dislike about QuickBooks Online?** Sometimes I have a number of expenses which need to all be reallocated to a different expense category. I cannot multi-select so I need to select each expense individually. This is frustrating. **What problems is QuickBooks Online solving and how is that benefiting you?** It allows me to see my P&L in a simple and easy way. ### 30. Challenging for Beginners Despite Useful Syncing Features **Rating:** 2.5/5.0 stars **Reviewed by:** Brookelyn W. | Owner/CEO/Graphic Designer, Small-Business (50 or fewer emp.) **Reviewed Date:** November 26, 2025 **What do you like best about QuickBooks Online?** I originally chose it for the syncing options with turbotax and other tax software. I found another program that works a little better for my needs now and just recently chose to use other software. **What do you dislike about QuickBooks Online?** I feel that it's hard for new users with no previous experience. I had a hard time working with it and with the new updates, I feel it's worse than before. **What problems is QuickBooks Online solving and how is that benefiting you?** It's not really solving many problems for me now. It started causing more issues for me. ### 31. Quickbooks is "legally" Stealing and Withholding Payments **Rating:** 0.0/5.0 stars **Reviewed by:** Keenan K. | Project Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** July 11, 2025 **What do you like best about QuickBooks Online?** We have been a customer of theirs since 2019 billing and receiving payments weekly. In June we swapped to QBO from Desktop to make things easier. A bigger lie has never been told. Integration with Buildertrend is the only positive because we can use Buildertrend to keep QBO honest. **What do you dislike about QuickBooks Online?** 1: Our flat rate for receiving payments disappeared and was replaced by a 1% fee. Each payment from our customers turned this from a small flat fee to hundreds of dollars. This is "legal stealing." Support claimed it was because we had swapped and QBO was treating us as a "new" company since June. 2: We've been in business with them weekly since 2019 and we were called "new." No one at QBO support wanted to look into this or help. It felt like they were intentionally told to stonewall everyone no matter what. 3: Two different times now on top of them stealing money per transaction they've randomly placed our account in review. This puts ALL deposits on hold. As of now Quickbooks is withholding over $150k from money paid to us last week by our customers and refuses to help expedite. 4: I have to run a script every week for Payables because the initial generated report is either missing key information, or duplicating. **What problems is QuickBooks Online solving and how is that benefiting you?** They are only creating problems. We have been a customer since 2019 and they refuse to acknowledge this fact when speaking with us. ### 32. A Great, Trusted Bookkeeping Platform That Keeps Everything Clean and Consistent **Rating:** 5.0/5.0 stars **Reviewed by:** meghan b. | Bookkeeper/Accounts Payable, Small-Business (50 or fewer emp.) **Reviewed Date:** January 28, 2026 **What do you like best about QuickBooks Online?** Such a great and well known platform for bookkeeping and accountants, helps keeps things clean and consistent. **What do you dislike about QuickBooks Online?** Always updating, which can be good, but sometimes just makes things more difficult. (Still doesn’t outweigh the positives) **What problems is QuickBooks Online solving and how is that benefiting you?** Categorizing and keeping things organized for tax season, helping us create accurate reports for budgets. ### 33. Critical Payment Tracking Issue Made Me Switch from QB **Rating:** 0.5/5.0 stars **Reviewed by:** Drew F. | Director, Small-Business (50 or fewer emp.) **Reviewed Date:** October 15, 2025 **What do you like best about QuickBooks Online?** Reconcilliation, accepting payments, tracking payments **What do you dislike about QuickBooks Online?** Over the last 8 months approximiately, the ability to mark an invoice as paid no longer works which is extremely sad and is a basic necessity of invoice software. As such, I have switched away from QB and would never recommend it again. Their support has insisted it will be corrected and it never was. At one point, I had over 50 invocies in my system I was tracking that I couldn't mark as paid or not so I simply had to delete them once I did recieve a payment. This was absolutely horrible and I don't wish this on anyone. As such, QB has proved themselves worthless to me. **What problems is QuickBooks Online solving and how is that benefiting you?** It's not, I switched away. I may still use it for reconcilliation / PL reporting since that is already setup. Otherwise it is useless ### 34. Very User-Friendly, Integrates Seamlessly with Other Systems **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** February 25, 2026 **What do you like best about QuickBooks Online?** It’s very user-friendly and integrates smoothly with many other systems, which makes it easy to fit into my existing workflow. **What do you dislike about QuickBooks Online?** Pulling reports and having to update the filters and settings over and over can get tedious. A “recently viewed reports” section that remembers and retains those settings would be really useful. **What problems is QuickBooks Online solving and how is that benefiting you?** The system is easy to use, which saves me time and lets me answer upper management’s questions quickly about our financial status. ### 35. QB Online +++++ **Rating:** 5.0/5.0 stars **Reviewed by:** Seth R. | Owner, Construction, Small-Business (50 or fewer emp.) **Reviewed Date:** January 27, 2026 **What do you like best about QuickBooks Online?** Love the banking integration and accounts receivable options. **What do you dislike about QuickBooks Online?** Sometime there are TOO many options for integration. **What problems is QuickBooks Online solving and how is that benefiting you?** The extra time spent performing office tasks with multiple pieces of software - Quickbooks Online solves some of that by allowing us to do CRM, estimates, invoices, and accepting payments all in one. ### 36. Basic Payroll Help, But Tax Support and Service Need Improvement **Rating:** 1.0/5.0 stars **Reviewed by:** Danielle W. | Human Resources, Small-Business (50 or fewer emp.) **Reviewed Date:** December 09, 2025 **What do you like best about QuickBooks Online?** It can be very useful for a small business that does not have a large staff or complex issues. It offers the basics in terms of payroll and bookkeeping. **What do you dislike about QuickBooks Online?** Tax issues are always an issue and are often not filed on a timely basis or they make the client responsible for filing taxes with little guidance. Customer service has a long wait time and issues are not resolved quickly. **What problems is QuickBooks Online solving and how is that benefiting you?** basic payroll and bookkeeping ### 37. All-in-One Tool with AI That Simplifies Bills and Invoicing **Rating:** 5.0/5.0 stars **Reviewed by:** Faith K. | Accounts payable specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** April 29, 2026 **What do you like best about QuickBooks Online?** having an all in one tool and the ai feature help with paying bills and coding invoice. the pricing for a large business isnt bad. **What do you dislike about QuickBooks Online?** The new view makes it more difficult to find what you're looking for fast **What problems is QuickBooks Online solving and how is that benefiting you?** paperless ap ### 38. Not helpful. AI functionality so limited it is not much better than excel worksheet **Rating:** 2.0/5.0 stars **Reviewed by:** ADAM S. | Real Estate Sales and Investments | Adam Timothy Group | AT Real Estate Group LLC , Small-Business (50 or fewer emp.) **Reviewed Date:** September 26, 2025 **What do you like best about QuickBooks Online?** Nothing really. It does not work well for my business. **What do you dislike about QuickBooks Online?** The only thing that is OK is the sync with banks for transactions. But it becomes useless as the scanning of receipts is so incredibly useless. SO I have THOUSANDS of bank transactions and THOUSANDS of receipts. But VERY LIMITED matches.. The scanning and auto review of receipts is SHOCKINGLY bad. I would say that out of every 10 receipts I scan or send directly to the account email they give us is NOT categorized and labeled correctly. I have to manually update amount, date, and category even for repeat vendors and purchases. AI is immature at best. **What problems is QuickBooks Online solving and how is that benefiting you?** None ### 39. Easy to Use and Mostly Reliable **Rating:** 4.5/5.0 stars **Reviewed by:** Jenna W. | Director of Operations, Small-Business (50 or fewer emp.) **Reviewed Date:** March 11, 2026 **What do you like best about QuickBooks Online?** It is pretty easy to use and mostly reliable. **What do you dislike about QuickBooks Online?** Sometimes it can be a bit confusing, not intuitive, and slow **What problems is QuickBooks Online solving and how is that benefiting you?** Quickbooks handle our bookkeeping and payment processing ### 40. Effortless Payroll and Collaborative Access **Rating:** 4.5/5.0 stars **Reviewed by:** Alex W. | Controller, Mid-Market (51-1000 emp.) **Reviewed Date:** January 29, 2026 **What do you like best about QuickBooks Online?** I love that QuickBooks Online makes it very easy to run payroll, even if it's just for one person. My favorite feature is having live access for both myself and my client to view the data anytime they want. The initial setup was pretty easy, which I appreciate. **What do you dislike about QuickBooks Online?** I feel like it would be nice to have recurring journal entries for things such as Prepaid Insurance, but maybe I just don't know how to use it. **What problems is QuickBooks Online solving and how is that benefiting you?** QuickBooks Online makes it easy to run payroll. ### 41. Effortless Accounting Experience with QBO **Rating:** 4.0/5.0 stars **Reviewed by:** Tiffany O. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** November 30, 2025 **What do you like best about QuickBooks Online?** QBO is easy to use, especially from an accountant perspective. Lots of integrations since it's the top cloud accounting software. **What do you dislike about QuickBooks Online?** Clients often find bank feeds confusing, which can lead to duplicate entries when they handle the work on their own. Additionally, QBO sometimes seems to compete with its accountant users for clients. **What problems is QuickBooks Online solving and how is that benefiting you?** Cloud access so I can pull up my work from anywhere. Accountant login so I can access all my clients work from one location. ### 42. QuickBooks Online Review **Rating:** 4.5/5.0 stars **Reviewed by:** Marsha J. | Client Services Associate, Mid-Market (51-1000 emp.) **Reviewed Date:** July 01, 2025 **What do you like best about QuickBooks Online?** My organization went with QuickBooks Online because we’re a mid-sized company and needed something that could give us real-time visibility into our financials. What I really like is how easy it is to use from anywhere—the cloud-based setup lets our HR and finance teams work together without worrying about version control. The dashboard gives a good overview of everything from payroll to expenses and outstanding invoices. I also find the bank feed connection and automation for recurring transactions super helpful—it saves us a lot of time on the manual stuff. **What do you dislike about QuickBooks Online?** What I don’t love about QuickBooks Online is that the reporting features—especially for financials and payroll—feel a bit limited. It would be great if we could filter reports by multiple fields at once, like department and project, without having to export everything to Excel. Also, as someone working in Canada, I’ve noticed the payroll features aren’t as flexible as the U.S. version. Things like making T4 adjustments or formatting ROEs could definitely be improved. It works, but there’s room for better support for Canadian businesses. **What problems is QuickBooks Online solving and how is that benefiting you?** QuickBooks Online helps my department manage accounts payable, employee reimbursements, and payroll processing efficiently. For example, when we have to reimburse staff for travel or training expenses, the platform lets us track those reimbursements easily and match them to the correct GL accounts. It also integrates with our payroll tool, so journal entries sync automatically—saving us time during reconciliation at month-end. The integration helps ensure everything stays accurate and aligned with CRA requirements, which is especially important during audits or year-end reporting. ### 43. Performance Review **Rating:** 5.0/5.0 stars **Reviewed by:** Ajay B. | Senior Account Executive, Accounting, Mid-Market (51-1000 emp.) **Reviewed Date:** July 01, 2025 **What do you like best about QuickBooks Online?** I am using Quickbooks Online every day to post the bank statement and credit card transactions in to our client's QBO. It's very easy to upload multiple transactions in single spreadsheet and categories transactions in the software. The feature of create rule for single transaction will move all transactions with same description with in a second and for future as well. I am using QBO for maintain AP and AR as well. The ageing report is clearly Shaw that how much invoices are pending to pay or how many are already out of due. I can easily identify the financial health using the automated graph and cash flow which is the best part of this software. **What do you dislike about QuickBooks Online?** I can not categories bank statement and credit card transactions in the spreadsheet which i upload in QBO. I have to manually categories those transactions after posting them in QBO. It consume more time as usual to categories with in the QBO. **What problems is QuickBooks Online solving and how is that benefiting you?** Previously we used Excel Sheet for preparing financial statements like Balance Sheet and Income Statement. It take a week for preparing those statement in proper manner. After using Quickbooks Online we reduce our time to prepare those statement because we just have post transaction within the software QBO automatically prepare Balance Sheet and Income Statement for us. Also it's send us an notification of the invoices which are overdue and have to pay on urgent basis for saving penalty. Also it is automatically calculate the tax amount which we have to pay at the end of year. ### 44. Highly Recommended for Small Businesses **Rating:** 5.0/5.0 stars **Reviewed by:** Diego E. A. | Accounting Manager, Enterprise (> 1000 emp.) **Reviewed Date:** December 09, 2025 **What do you like best about QuickBooks Online?** I find QuickBooks Online to be excellent software for small businesses, offering multiple options that cater to the needs of self-employed individuals and small business owners. As the owner of a CPA practice, I appreciate the price and the options to access the software by phone and desktop. I also use and value the cash application feature and the generic reports like P&L and Balance Sheet. The initial setup was very easy. **What do you dislike about QuickBooks Online?** There are transactions that you can't process once your business starts growing. **What problems is QuickBooks Online solving and how is that benefiting you?** QuickBooks Online solves bookkeeping and cash application problems for me. I like the pricing and that I can access it via phone and desktop. ### 45. QuickBooks Makes Transaction Drill-Down Easy and Intuitive **Rating:** 4.0/5.0 stars **Reviewed by:** JP C. | International Financial Controller, Mid-Market (51-1000 emp.) **Reviewed Date:** March 12, 2026 **What do you like best about QuickBooks Online?** it is very easy to drill down into transactions **What do you dislike about QuickBooks Online?** Nothing - I love quickbooks. its really intuitive. **What problems is QuickBooks Online solving and how is that benefiting you?** Faster month end close times ### 46. Cloud Access Anywhere, but Customization and Reporting Feel Limited **Rating:** 3.0/5.0 stars **Reviewed by:** Angela D. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** April 10, 2026 **What do you like best about QuickBooks Online?** I like that it is cloud based so I can access and work anywhere. There are many good things about this platform **What do you dislike about QuickBooks Online?** The customizations are fairly limited. There are many reports I should be able to run but I cant. **What problems is QuickBooks Online solving and how is that benefiting you?** I no longer use quickbooks ### 47. Outstanding Banking Integration and Real-Time Transaction Management **Rating:** 5.0/5.0 stars **Reviewed by:** Krishna A. | Accountant, Small-Business (50 or fewer emp.) **Reviewed Date:** December 02, 2025 **What do you like best about QuickBooks Online?** Banking integration ; ability to pull transactions in realtime and also pull bank statements. The features to categorise transactions from the bank feed is amazing. If we compare it to zoho books, QB is far ahead than zoho. **What do you dislike about QuickBooks Online?** Backup file should be made available for offline download. Company with inventory and manufacturing face some trouble with QB. **What problems is QuickBooks Online solving and how is that benefiting you?** Accounting from anywhere. QBO has integration with majority softwares like Dext, Float, A2X, etc ### 48. User-Friendly with Great Financial Management Features **Rating:** 5.0/5.0 stars **Reviewed by:** Gulden B. | Accounting Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** March 31, 2026 **What do you like best about QuickBooks Online?** I really like that QuickBooks Online is user-friendly. It makes the record-keeping very easy, and the reports are very organized. **What do you dislike about QuickBooks Online?** Integration with the banks **What problems is QuickBooks Online solving and how is that benefiting you?** I use QuickBooks Online for reconciliation, preparing financial statements, and tracking A/R and A/P. It's user-friendly, makes record-keeping easy, and the reports are very organized. ### 49. Simplifies Accounting with Excellent Reports **Rating:** 4.0/5.0 stars **Reviewed by:** VIPUL J. **Reviewed Date:** January 06, 2026 **What do you like best about QuickBooks Online?** I find QuickBooks Online easy to use with great categorization rules and bank reconciliation, which helps me manage accounting for my clients efficiently. I appreciate the standard reports like the Profit & Loss statement and Balance sheet. Additionally, the recategorization of transactions feature is beneficial. The initial setup was very easy for my team. **What do you dislike about QuickBooks Online?** I don't like that there isn't a report providing the details of uncleared checks. **What problems is QuickBooks Online solving and how is that benefiting you?** I use QuickBooks Online for accounting for my clients. It is easy to use and helps with categorization rules and bank reconciliation. ### 50. We use quickbookds online **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** March 16, 2017 **What do you like best about QuickBooks Online?** We are a small organization and the staff who use this program are responsible for a variety of duties. In my new role we are using for payments. **What do you dislike about QuickBooks Online?** I will say that upgrading to the current edition was very easy and seamless. We are readying for our annual audit so we were nervous. **What problems is QuickBooks Online solving and how is that benefiting you?** The program allows us to increase our efficiency and it easily interfaces with several bank accounts. ## QuickBooks Online Discussions - [How is QuickBooks Online revolutionizing financial management and accounting practices for small businesses?](https://www.g2.com/discussions/how-is-quickbooks-online-revolutionizing-financial-management-and-accounting-practices-for-small-businesses) - 1 comment, 1 upvote - [Online Classes For Kids In USA, UAE | CBSE, IGCSE, ICSE](https://www.g2.com/discussions/online-classes-for-kids-in-usa-uae-cbse-igcse-icse) - 1 comment, 1 upvote - [How do I export all of my transactional data in QBO for Quickbooks Desktop?](https://www.g2.com/discussions/how-do-i-export-all-of-my-transactional-data-in-qbo-for-quickbooks-desktop) - 1 comment, 1 upvote - [Can you have both the Desktop version and the online version? Or is that pretty much redundant because it is unecessary.](https://www.g2.com/discussions/can-you-have-both-the-desktop-version-and-the-online-version-or-is-that-pretty-much-redundant-because-it-is-unecessary) - 1 comment, 1 upvote - [There is a difference in the revenues shown in the report and on the dashboard.](https://www.g2.com/discussions/there-is-a-difference-in-the-revenues-shown-in-the-report-and-on-the-dashboard) - 1 comment, 1 upvote - [View QuickBooks Online pricing details and edition comparison](https://www.g2.com/products/quickbooks-online/reviews?page=5&qs=pros-and-cons§ion=pricing&secure%5Bexpires_at%5D=2026-07-26+07%3A39%3A37+-0500&secure%5Bsession_id%5D=8d17b935-797c-415a-8de8-f6bb6150de23&secure%5Btoken%5D=eea30c127d7d1750c79a97f23abd378242d45dfee6af537540b9c9ad89b61952&format=llm_user) ## QuickBooks Online Integrations - [8am LawPay](https://www.g2.com/products/8am-lawpay/reviews) - [A2X](https://www.g2.com/products/a2x/reviews) - [AccountEdge](https://www.g2.com/products/accountedge/reviews) - 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AP Automation - Payment Processing - Purchase Orders **Inventory Management** - Inventory Tracking - Inventory Costing - Product Master - Inventory Forecasting - Integrations **Inventory Management** - Stock Levels - Flow Of Goods - Reserving Goods **Customer Management** - Order Status - Information Access - Email Notifications **Other Functionality** - Inventory Tracking / Ordering - Inventory Pricing and Costing - Inventory Reporting - Multi-Entity / Consolidation - Recognition Rules - Reconciliations - Payroll - Time and Expense **Subscription Management** - Payment Data - Payment Gateway - Billing - Automatic Payments **Reporting & Analytics** - Financial Statements - Custom Reporting - Budgeting / Forecasting - Dashboards **Agentic AI - Order Management** - Adaptive Learning - Natural Language Interaction **Platform** - Customization - Workflow Capability - User, Role, and Access Management - Internationalization - Performance and Reliability - Output Document Generation **Integration** - Data Import and Export Tools - Integration APIs - Breadth of Partner Applications **Cash Flow** - Track Cash Flow - Income and Expenses - File Exports **Inventory Management Platform Features** - Centralized Inventory Database - Inventory Level Dashboards - Stock History Reporting - Low Stock Notifications - Bundles, Kits, & Variants - Asset Tracking - Inventory Forecasting - eCommerce Integrations - Accounting Integrations - Data Exporting / Importing **Budgeting & Forecasting** - Budgeting / Forecasting - Data Import - Versioning - Historical Data **Revenue** - Revenue Types - Revenue Allocation - Scheduling **Payroll** - Direct Deposit - Check/W-2 Printing - Tax Calculation - Reporting and Dashboards **AI** - Data Extraction - Invoice Processing - Expense Management - Fraud Detection - Tax Compliance - Support Chatbots - Bank Reconciliations - Report Generation - Customizable Alerts - Predictive Analytics **Mobile Applications - Accounting** - Cloud Integration - Notifications - UI - Offline - Expense Tracking - Invoice Management **Agentic AI - Accounting** - Autonomous Task Execution ## Top QuickBooks Online Alternatives - [Xero](https://www.g2.com/products/xero/reviews) - 4.4/5.0 (1,681 reviews) - [NetSuite](https://www.g2.com/products/oracle-netsuite/reviews) - 4.1/5.0 (4,727 reviews) - [Sage Intacct](https://www.g2.com/products/sage-intacct/reviews) - 4.3/5.0 (3,998 reviews)