Queue Reviews & Product Details

The versatility is what really stands out. Queue handles everything I need in one place... client management, payments, task boards, approvals, the lot. The ability to customise it to fit my exact workflow is brilliant, and despite having so many features it's incredibly easy to use. The overall quality and polish of the product is exceptional, you can tell it's been crafted with real care. It just gets the job done brilliantly. A genuinely solid product that makes running my business so much smoother. Review collected by and hosted on G2.com.

Honestly, nothing significant. There's a bit of a learning curve when you first dive in because there's so much you can customise, but that's hardly a negative. Once you're set up, it's absolutely brilliant. And Mas, the founder, is absolutely amazing. He's so responsive and genuinely cares about making Queue the best it can be. Can't fault it. Review collected by and hosted on G2.com.

I absolutely love the unparalleled support from Queue, where the founder himself often helps resolve issues and improve the software rapidly. This level of personal attention is remarkable. The robust billing framework, which offers clients a single place to manage their entire relationship, is a massive advantage. The platform's specialized focus allows me to start with most of the setup already completed, unlike other tools where I spent months configuring. The whitelabeling feature reduces brand confusion, and the effective Stripe integration for client billing is beneficial. It allows me to service and manage clients efficiently in one central location. The developer's responsiveness and adaptability to user feedback make Queue an incredible choice, and I believe these strengths will help them surpass major players over time. Review collected by and hosted on G2.com.

I would update the Project Management user interface to make it more polished, and I would update the task interface to make it more useful, currently I find that limited compared to more mature tools like notion or Clickup. Review collected by and hosted on G2.com.

Queue feels like it was designed specifically for agency owners. The ability to import Stripe subscriptions saved us hours and made onboarding seamless. We love how clean and branded the interface is for clients, the ability to share feedback across formats (images, PDFs, video links), and track revisions. Subtasks, labels, start/end dates, and threaded comments help our team stay aligned. The overall UX makes project delivery smooth and scalable. It's truly helped us grow faster while improving client satisfaction. Review collected by and hosted on G2.com.

We wish Queue had a more open API or native Make.com integration—Zapier support is helpful but limited in terms of data access, which restricts our ability to build external automations. Another challenge is the lack of flexible pricing or access tiers for project-based collaborators. As a small agency that often brings on freelancers for specific projects, paying full price for each new user with limited access needs isn't scalable. It would be ideal to have limited-scope accounts for contractors or to create team-based logins that don’t require full authentication or full pricing. A more flexible structure for part-time collaborators would go a long way for lean teams like ours. Review collected by and hosted on G2.com.

Queue made it simple to run our agency using one platform. We use it to manage our clients requests, send designs for review, and also bill them. The fact they're an all-in-one platform made it a lot easier to create SOPs that helps us run our agency. Review collected by and hosted on G2.com.

We wish Queue worked on their mobile app a bit more as it's missing a ton of features that the web version currently has. Also, more Ai features would be super great. They have an AI Subtask generator which is amazing, but that's about it so far. Review collected by and hosted on G2.com.

The interface is clean, intuitive, and designed with agencies in mind. It helped us cut down on scattered tools and manual follow-ups, allowing our team to focus more on delivering value and less on admin. If you're running a productized service agency and want to scale without chaos, this is a no-brainer. Review collected by and hosted on G2.com.

I wish if there are more payment plans in offer Review collected by and hosted on G2.com.

I was looking for an all-in-one Agency Tool for the lead generation services that I am running. Something that includes basically everything, Trello-like tasksboards so I can share progress on tasks, file management, documentation, invoicing, subscriptions, but also dashboard options where I can show direct results to my clients.

Currently using the embed feature with both Google Docs/Sheets and Airtable. Also integrating my interface APP from airtable straight into the Queue environment, love it! Also the support is first class and the founder and support team are picking up suggestions quickly. Review collected by and hosted on G2.com.

Using it now for three months and still discovering what I don't like yet. Really looking forward to the new Desktop App for windows and the android application they have just launched. Review collected by and hosted on G2.com.

I've used a lot of tools like this but the one thing that is different about Queue is that it has a built-in review system so that our project managers and our clients don't have to be on as many Zoom calls because you can visually leave feedback on files inside of Queue Review collected by and hosted on G2.com.

There are still some small improvements that I would like to see added to the platform but that's only because I'm so used to other platforms and I need to just get used to the Queue platform and then maybe I won't notice as much Review collected by and hosted on G2.com.

The dev team is constantly making improvements. They take feedback seriously and have implemented almost all of my suggestions. As a graphic designers juggling multiple projects at once, Queue has streamlined communication with clients. My inbox stays clear of project info so no more lost revision requests! Review collected by and hosted on G2.com.

The way invoices are listed within the app is kinda funny. I have to go to Stripe to really understand billing history. Review collected by and hosted on G2.com.

We have found Queue’s online review platform necessary for integration in collaboration with the creative team. Real time context is given by using click-to-comment feedback while sharing live websites along with different types of files and the entire revision process becomes easier. Review collected by and hosted on G2.com.

Queue does lack somewhat in terms of analytics. There are no additional tools for monitoring, for instance, specific identifiers of active reviewers or constructing trends within the provided feedback. Review collected by and hosted on G2.com.

It has every macro feature necessary to run a successful productized business. Review collected by and hosted on G2.com.

The UX can be a bit difficult in the admin and client-facing aspects. But the founder has been continuing to patch these holes one by one. Review collected by and hosted on G2.com.