--- title: Qualtrics Employee Experience Reviews meta_title: 'Qualtrics Employee Experience Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 462 reviews by the users' company size, role or industry to find out how Qualtrics Employee Experience works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 462 scale: '5' date_modified: '2026-08-05' parent_category: name: Talent Management url: https://www.g2.com/categories/talent-management --- # Qualtrics Employee Experience Reviews **Vendor:** Qualtrics **Category:** [Employee Engagement Software](https://www.g2.com/categories/employee-engagement) **Average Rating:** 4.4/5.0 **Total Reviews:** 462 ## About Qualtrics Employee Experience Used by more than 3,500 brands worldwide, including 75% of the Fortune 500, Qualtrics XM for Employee Experience is the leading solution for transformative and modern employee experience management. Qualtrics delivers relevant, actionable and easy-to-understand insights to HR, senior leaders and people managers, enabling them to improve engagement, streamline talent planning, bolster productivity, boost retention, and drive innovation. Targeted, in-the-moment listening is drawn from every employee experience across the employee lifecycle that’s automatically synthesized to deliver easy to understand results, including personalized next steps for admins and people managers to take action. Qualtrics XM for Employee Experience is the only purpose-built system of action that considers the full employee journey by listening at every touchpoint and empowering leaders at all levels to understand the insights that matter most, so you can take the right actions at scale. Employee Engagement & Pulse Our industry-leading engagement solution is built on EX25, a science-backed measurement methodology that goes beyond basic engagement scores to capture the five KPIs proven to move business outcomes: Engagement, Inclusion, Intent to Stay, Well-Being, and Expectations. Developed from 32 million responses across 1,006 organizations, it comes with the world’s largest EX benchmark library –300+ items across 60 countries and 65 industries - so you're always validating against meaningful comparisons. Adjustable listening cadences (annual, bi-annual, quarterly) built-in mean you can meet your organization where it is without forcing an approach that drives survey fatigue. You can leverage our out-of-the-box methodology to get a program up and running in weeks, or create a completely customized program with the most flexible EX platform in the market. Move from listening to taking action at every level. Our bespoke manager results page delivers AI personalized recommendations based on each team's unique data—no analyst required—reducing analysis time by 10x+. Idea Boards let employees crowdsource and vote on improvements, while closed-loop communication tools show workers exactly what changed based on their input. Automated action planning workflows with progress tracking and reminders via Slack, Teams, and Workday ensures follow-through at scale. Employee Lifecycle Management Qualtrics connects listening to every critical moment of the employee journey, from candidate experience through onboarding and retention. Pre-built yet customizable programs automatically trigger feedback at key touchpoints, with ATS and HRIS integrations that eliminate manual setup and real-time workflow integrations (Slack, Teams) that let teams resolve issues as they surface. AI-powered text analytics surface sentiment and themes across open-ended feedback, so recruiting and HR teams can quickly diagnose what's driving candidate drop-off, onboarding gaps, or early attrition—without digging through raw data. Where Lifecycle Management goes further is in connecting the dots across the full employee journey. Cross-program analysis links lifecycle data to engagement and well-being scores, giving HR leaders a clear view of how key moments shape long-term retention. The drivers of attrition tool identifies which employee segments are at highest risk and surface statistically significant causes, including a flight risk simulator that lets you model the business impact of different interventions before you act. The result: retention strategies built on evidence, not intuition. 360 Development Feedback Create a powerful culture of development to close talent gaps and accelerate organizational performance with our 60 Development solution . By capturing personalized, data-driven and actionable insights, you empower employees at all levels to accelerate their careers, become better leaders, and improve their business impact. Furthermore, enterprise-level insights enable HR and L&D teams to understand where employee development efforts have had the greatest impact across the organization. Qualtrics XM Platform Qualtrics' Employee Experience platform is built with the highest enterprise security standards, includingFedRAMP authorization and GDPR/CCPA compliance. Our team includes 60+ AI and I/O scientists backed by $500M+ in R&D- security and purpose-built AI aren't afterthoughts—they're foundational. Qualtrics is the technology platform that organizations use to collect, manage, and act on experience data, also called X-data™. The Qualtrics XM Platform™ is a system of action, used by teams, departments, and entire organizations to manage the core experiences of business—customer, employee, and market research—on one platform. Over 13,500 enterprises worldwide, including more than 85 percent of the Fortune 500, rely on Qualtrics to consistently build products that people love, create more loyal customers, develop a phenomenal employee-centric culture, and build iconic brands. ## Qualtrics Employee Experience Pros & Cons **What users like:** - Users find the **easy-to-use interface** of Qualtrics Employee Experience instrumental in streamlining data collection and analysis. (6 reviews) - Users find the **easy data collection and real-time insights** invaluable for effective decision-making and employee engagement. (4 reviews) - Users appreciate the **customizable dashboards** and **real-time insights** for effective data-driven decision-making in employee engagement. (4 reviews) - Users find the **real-time insights and easy interface** of Qualtrics Employee Experience extremely helpful for decision-making. (3 reviews) - Users praise the **exceptional customer support** of Qualtrics Employee Experience, making implementation and usage straightforward and efficient. (2 reviews) - Users value the **easy implementation** of Qualtrics Employee Experience, facilitating smooth staff management and support. (2 reviews) - Users highlight the **user-friendly interface** of Qualtrics, which significantly enhances employee engagement through effective data analysis. (2 reviews) - Implementation Ease (2 reviews) - Users find that Qualtrics Employee Experience provides **time-saving data collection** features that enhance overall efficiency across organizations. (2 reviews) - Users appreciate the **easy-to-use interface** of Qualtrics Employee Experience, enhancing data analysis and employee engagement. (2 reviews) **What users dislike:** - Users find the **difficult usability** of Qualtrics Employee Experience overwhelming, especially for those new to design and data analysis. (3 reviews) - Users find the **learning curve steep** , making it challenging to understand and teach others about the tool. (3 reviews) - Users find the **complex usability** of Qualtrics Employee Experience challenging, especially for newcomers navigating the survey system. (2 reviews) - Users find the **high costs** of Qualtrics Employee Experience to be burdensome, especially for smaller organizations. (2 reviews) - Users find Qualtrics Employee Experience to be **expensive** , particularly burdening smaller organizations with high costs. (2 reviews) - Users find the platform **not intuitive** , especially challenging for those unfamiliar with design and data analysis. (2 reviews) - Users find the **learning curve complex** for new users due to the numerous features in each survey. (1 reviews) - Dashboard Issues (1 reviews) - Difficult Customization (1 reviews) - Expensive Subscriptions (1 reviews) ## Qualtrics Employee Experience Reviews ### 1. Amazing! **Rating:** 5.0/5.0 stars **Reviewed by:** Hemali J. S. | Medical Education Program Coordinator, Higher Education, Enterprise (> 1000 emp.) **Reviewed Date:** June 08, 2017 **What do you like best about Qualtrics Employee Experience?** It's very user-friendly and collaboration is so easy- you can even schedule ahead of time. **What do you dislike about Qualtrics Employee Experience?** You cannot send the contact lists from one person to another. **What problems is Qualtrics Employee Experience solving and how is that benefiting you?** We have alot of surveys that are conducted, so this helps monitor completion and accuracy. ### 2. Excellent Service to collect data **Rating:** 4.0/5.0 stars **Reviewed by:** Karina P. | Graduate Recruitment and Admissions Assistant, Higher Education, Enterprise (> 1000 emp.) **Reviewed Date:** June 26, 2017 **What do you like best about Qualtrics Employee Experience?** The ability to use the advanced conditional logic tools that allow for complex experimental designs and user-tailored survey's. **What do you dislike about Qualtrics Employee Experience?** I have yet to dislike anything about this service. **What problems is Qualtrics Employee Experience solving and how is that benefiting you?** The built-in email distribution capabilities. ### 3. Updates **Rating:** 4.0/5.0 stars **Reviewed by:** Alyssa C. | Learning Commons Manager, Higher Education, Mid-Market (51-1000 emp.) **Reviewed Date:** June 28, 2017 **What do you like best about Qualtrics Employee Experience?** The new update to the site is much more user friendly. **What do you dislike about Qualtrics Employee Experience?** I would like for the distribution section to be more user friendly. **What problems is Qualtrics Employee Experience solving and how is that benefiting you?** I use Qualtrics for survey distribution for students. ### 4. Ease of Use. Great Options. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Food Production | Enterprise (> 1000 emp.) **Reviewed Date:** August 08, 2017 **What do you like best about Qualtrics Employee Experience?** Qualtrics software is user friendly. Very easy to use, but you can also get very complex when you need it to be. **What do you dislike about Qualtrics Employee Experience?** Reporting wasn't as robust as I would have liked. They were building out dashboards which were great but very expensive. **What problems is Qualtrics Employee Experience solving and how is that benefiting you?** Employee engagement, internal surveys, research, etc. ### 5. Qualtrics Employee Insights Review **Rating:** 5.0/5.0 stars **Reviewed by:** Samantha B. | Program Coordinator, Environmental Services, Small-Business (50 or fewer emp.) **Reviewed Date:** April 05, 2017 **What do you like best about Qualtrics Employee Experience?** What I like about this software is that it gives real-time feedback to manage customer and employee satisfaction. **What do you dislike about Qualtrics Employee Experience?** What I dislike about this software is that sometimes you need experts to help with some of the more complex surveys. **Recommendations to others considering Qualtrics Employee Experience:** I recommend using this software for businesses or organizations who want employee engagement and feedback. **What problems is Qualtrics Employee Experience solving and how is that benefiting you?** We are trying to implement employee engagement, satisfaction, and performance levels by continuously monitoring and measuring insights. ### 6. user friendly and thorough **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** July 28, 2017 **What do you like best about Qualtrics Employee Experience?** Some of the pros include user friendliness, ease of navigation, and ability to customize things. The final product always looks clean and professional. **What do you dislike about Qualtrics Employee Experience?** Tutorials could be improved to be less dense, so that answers can be found easily without having to sift through a lot of text **What problems is Qualtrics Employee Experience solving and how is that benefiting you?** Useful for collecting data ### 7. Qualtrics **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Education Management | Enterprise (> 1000 emp.) **Reviewed Date:** July 19, 2017 **What do you like best about Qualtrics Employee Experience?** The mobile friendly survey option is the best feature. **What do you dislike about Qualtrics Employee Experience?** I wish instead of giving a link to search on a mobile app it should be an easy text number. Data is not cheap. **What problems is Qualtrics Employee Experience solving and how is that benefiting you?** We used it mostly for assessments of events. To see where we lacked in our delivery and comparing it to previous years. ### 8. Eorkable **Rating:** 3.5/5.0 stars **Reviewed by:** Karen B. | Independent Financial Contractor, Financial Services, Small-Business (50 or fewer emp.) **Reviewed Date:** May 11, 2017 **What do you like best about Qualtrics Employee Experience?** It's a tool that helps me understand things that I would have not beforehand. **What do you dislike about Qualtrics Employee Experience?** I am not a person to be able to go through it like a fine tooth comb. **What problems is Qualtrics Employee Experience solving and how is that benefiting you?** I am not solving problems that I need to. The benefits are finding other ways that can solve problems. ### 9. Qualtrics reviewed **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Judiciary | Small-Business (50 or fewer emp.) **Reviewed Date:** July 14, 2017 **What do you like best about Qualtrics Employee Experience?** The functionality is at the top of my list. Very easy for user and administrator. **What do you dislike about Qualtrics Employee Experience?** Sometimes I experienced a delay in sharing results with others. **Recommendations to others considering Qualtrics Employee Experience:** Try out a trial version **What problems is Qualtrics Employee Experience solving and how is that benefiting you?** Insight into customer satisfaction. The product has been very helpful used to learn about the success of events when the survey is distributed after the conclusion. ### 10. Easy to use and great support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** July 19, 2017 **What do you like best about Qualtrics Employee Experience?** The software is super easy to use, and they are constantly making improvements. If help is needed, they are quick to respond and fantastic with helping **What do you dislike about Qualtrics Employee Experience?** The reporting was a bit confusing to me. Not sure if that has changed **What problems is Qualtrics Employee Experience solving and how is that benefiting you?** How engaged employees are and finding where their pain points are. ### 11. Qualtrics **Rating:** 2.5/5.0 stars **Reviewed by:** Britnee O. | CTO Multisite Clinical Research Associate (Oncology), Enterprise (> 1000 emp.) **Reviewed Date:** June 29, 2017 **What do you like best about Qualtrics Employee Experience?** Survey questions are easy to make personable **What do you dislike about Qualtrics Employee Experience?** limited amount of space to make surveys. **Recommendations to others considering Qualtrics Employee Experience:** all good product **What problems is Qualtrics Employee Experience solving and how is that benefiting you?** Easy to capture patient information ### 12. Great product **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** July 11, 2017 **What do you like best about Qualtrics Employee Experience?** Easy to learn and navigate, even for someone who had never created online surveys before. Our national organization even has a question library we can copy and use! **What do you dislike about Qualtrics Employee Experience?** Learning skip logic can be a little tricky for complex questions. **What problems is Qualtrics Employee Experience solving and how is that benefiting you?** N/A - our HR office gets the answers and shared with affected departments ### 13. Does what it needs to! **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Primary/Secondary Education | Small-Business (50 or fewer emp.) **Reviewed Date:** August 08, 2017 **What do you like best about Qualtrics Employee Experience?** It's thorough and provides the feedback I need. **What do you dislike about Qualtrics Employee Experience?** Nothing at the moment. I haven't had a problem as of yet. **What problems is Qualtrics Employee Experience solving and how is that benefiting you?** This program has been used in my school to ask employee questions and get feedback on morale. ### 14. Easy to use and intuitive **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Mid-Market (51-1000 emp.) **Reviewed Date:** July 07, 2017 **What do you like best about Qualtrics Employee Experience?** Qualtrics is quick and easy to use, intuitive, and an organized way to gather data from an intended audience. Love it! **What do you dislike about Qualtrics Employee Experience?** Qualtrics could improve its deployment of surveys to users. **What problems is Qualtrics Employee Experience solving and how is that benefiting you?** I work in education. We use qualtrics to collect data from students so we can assess the services we provide to them. ### 15. Easy to Use **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Higher Education | Mid-Market (51-1000 emp.) **Reviewed Date:** July 05, 2017 **What do you like best about Qualtrics Employee Experience?** The look and layout of the home screen. I like being able to see all questionnaires and how many need attention. **What do you dislike about Qualtrics Employee Experience?** After deleting there is no way to retrieve a set of answers. **Recommendations to others considering Qualtrics Employee Experience:** It's a nice way to store and manage all survey's you are currently working with. **What problems is Qualtrics Employee Experience solving and how is that benefiting you?** used for application purposes. ### 16. Qualtrics - Quick and Easy to use! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Enterprise (> 1000 emp.) **Reviewed Date:** May 02, 2017 **What do you like best about Qualtrics Employee Experience?** There are lots of options when creating surveys. When I have had difficulty finding the right setting, customer service was very quick to respond. **What do you dislike about Qualtrics Employee Experience?** With the upgrade, there has been a bit of a learning curve to relocate previously known settings. **What problems is Qualtrics Employee Experience solving and how is that benefiting you?** I collect information from students. ### 17. Qaultrics for Interview Committee Feedback **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Higher Education | Enterprise (> 1000 emp.) **Reviewed Date:** July 11, 2017 **What do you like best about Qualtrics Employee Experience?** The ability to customize questions allowing me to tailor the tool to the needs of my hiring committee members. **What do you dislike about Qualtrics Employee Experience?** The lack of ability to export results to Excel. **What problems is Qualtrics Employee Experience solving and how is that benefiting you?** How to collect data from hiring search committees when members are spread across a campus, a state, or even a country. ### 18. Efficient Surveying **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Enterprise (> 1000 emp.) **Reviewed Date:** July 31, 2017 **What do you like best about Qualtrics Employee Experience?** I love the ability to control force rank, as not all survey systems allow for that. **What do you dislike about Qualtrics Employee Experience?** I wish it could sync with previously made google forms **What problems is Qualtrics Employee Experience solving and how is that benefiting you?** Things surfaced that people didn't feel comfortable bringing to their manager ### 19. Easy to use and great survey tool **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Performing Arts | Mid-Market (51-1000 emp.) **Reviewed Date:** June 12, 2017 **What do you like best about Qualtrics Employee Experience?** I like that you can make the survey what you want, with different options of types of questions to ask. **What do you dislike about Qualtrics Employee Experience?** It is a bit expensive and it needs a more robust reporting tool. There's a lot of manual adjusting and clicking involved. **What problems is Qualtrics Employee Experience solving and how is that benefiting you?** It's very easy to create, distribute and analyze surveys. The new reporting features and charts are an added plus. ### 20. Great **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Small-Business (50 or fewer emp.) **Reviewed Date:** July 27, 2017 **What do you like best about Qualtrics Employee Experience?** the questionnaire are long but they are helpful **What do you dislike about Qualtrics Employee Experience?** I just wish it to be more precise. There are too many questions and some of them are lengthy. **What problems is Qualtrics Employee Experience solving and how is that benefiting you?** It gives us an insight about our employees behavior pattern. ### 21. Human Resources coordinator **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Banking | Enterprise (> 1000 emp.) **Reviewed Date:** July 26, 2017 **What do you like best about Qualtrics Employee Experience?** I enjoy the ease of use when reviewing information. **What do you dislike about Qualtrics Employee Experience?** I wish there were more options to customize. **What problems is Qualtrics Employee Experience solving and how is that benefiting you?** We are able to get good employee feedback after the onboarding process but not after the annual reviews. ### 22. Qualtrics is very user friendly & full of features **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) **Reviewed Date:** June 28, 2017 **What do you like best about Qualtrics Employee Experience?** That the software is user friendly, but not lacking in functionality. **What do you dislike about Qualtrics Employee Experience?** Nothing. It is a wonderful system. Sometimes it is slow to load, but rarely. **Recommendations to others considering Qualtrics Employee Experience:** Definitely purchase! **What problems is Qualtrics Employee Experience solving and how is that benefiting you?** We've learned a lot about employee preferences such as what they want in the office, in trainings, or in their mentors. ### 23. Development Operations Manager **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** July 10, 2017 **What do you like best about Qualtrics Employee Experience?** The various question types and the ease of use in setting them up **What do you dislike about Qualtrics Employee Experience?** I'm not a huge fan of out of the box analytics. I prefer to download raw data and put together my own data viz. **What problems is Qualtrics Employee Experience solving and how is that benefiting you?** making data-driven decisions ### 24. Easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Catherine P. | Career Advisor, Higher Education, Mid-Market (51-1000 emp.) **Reviewed Date:** May 11, 2017 **What do you like best about Qualtrics Employee Experience?** Functionality. Easy to manage as administrator and as user. **What do you dislike about Qualtrics Employee Experience?** Overall design could be better, but all in all I value it. **What problems is Qualtrics Employee Experience solving and how is that benefiting you?** General feedback on events or programming, as well as general insights. ### 25. Pretty Straight Forward **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Enterprise (> 1000 emp.) **Reviewed Date:** July 26, 2017 **What do you like best about Qualtrics Employee Experience?** It's easy to set up survey questions using Qualtrics. I'd recommend it. **What do you dislike about Qualtrics Employee Experience?** There isn't too much that I dislike about it. **What problems is Qualtrics Employee Experience solving and how is that benefiting you?** It's beneficial to have survey responses in order to improve productivity. ### 26. Sufficiency in measurement **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** July 25, 2017 **What do you like best about Qualtrics Employee Experience?** Streamline set up, easy to follow design, efficient **What do you dislike about Qualtrics Employee Experience?** Poor color choice makes it hard on the eyes to read for a longer survey **Recommendations to others considering Qualtrics Employee Experience:** N/a **What problems is Qualtrics Employee Experience solving and how is that benefiting you?** Employee annual reviews. Easy to follow set up ### 27. Advantages of Qualtrics **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Government Administration | Small-Business (50 or fewer emp.) **Reviewed Date:** July 05, 2017 **What do you like best about Qualtrics Employee Experience?** Anyone can sign in with the same login information. You can pull reports easily and edit data. **What do you dislike about Qualtrics Employee Experience?** When you export the data it is not always neatly organized. **What problems is Qualtrics Employee Experience solving and how is that benefiting you?** Qualtrics is allowing our organization to accurately and easily track data and responses. ### 28. Qualtrics review **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Higher Education | Enterprise (> 1000 emp.) **Reviewed Date:** April 18, 2017 **What do you like best about Qualtrics Employee Experience?** An easy way to create surveys to solicit feedback on programs **What do you dislike about Qualtrics Employee Experience?** The options to download results can be cumbersome and do not display in the way we need **What problems is Qualtrics Employee Experience solving and how is that benefiting you?** Qualtrics allows us to create surveys to get feedback and create applications for programs ### 29. Great system **Rating:** 4.5/5.0 stars **Reviewed by:** Sheena D. | Graphic Designer, Hospitality, Enterprise (> 1000 emp.) **Reviewed Date:** May 30, 2017 **What do you like best about Qualtrics Employee Experience?** Great system. Works smoothly and gives valuable insights. **What do you dislike about Qualtrics Employee Experience?** Nothing really bad to say about qualtrics **What problems is Qualtrics Employee Experience solving and how is that benefiting you?** reviews are very valuable to us. ### 30. Quick and simple **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** July 31, 2017 **What do you like best about Qualtrics Employee Experience?** Descriptive and engages right questions to obtain feedback in areas of need **What do you dislike about Qualtrics Employee Experience?** Too long the platform maybe condensing some area s. **What problems is Qualtrics Employee Experience solving and how is that benefiting you?** Areas to be worked and improved on ### 31. An exciting new tool **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Education Management | Enterprise (> 1000 emp.) **Reviewed Date:** June 13, 2017 **What do you like best about Qualtrics Employee Experience?** I loved using Qualtrics because I was able to build my own survey, and send it to others within my university network **What do you dislike about Qualtrics Employee Experience?** I found it complicated to use in the beginning, but learned quickly **Recommendations to others considering Qualtrics Employee Experience:** Work with others who have implemented Qualitrics before **What problems is Qualtrics Employee Experience solving and how is that benefiting you?** Working with college students to evaluate program success ### 32. Fast and easy to use **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.) **Reviewed Date:** July 29, 2017 **What do you like best about Qualtrics Employee Experience?** It is easy to use and a lot if people already know how to use it. **What do you dislike about Qualtrics Employee Experience?** It sometimes has issues and won't let people work **What problems is Qualtrics Employee Experience solving and how is that benefiting you?** Employee surveys ### 33. Assessment Research Associate **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Research | Enterprise (> 1000 emp.) **Reviewed Date:** August 01, 2017 **What do you like best about Qualtrics Employee Experience?** easy to use even if you have never used it before. **What do you dislike about Qualtrics Employee Experience?** nothing, everything that I have used on this platform has been great **What problems is Qualtrics Employee Experience solving and how is that benefiting you?** surveys ### 34. Qualtrics Review **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Research | Small-Business (50 or fewer emp.) **Reviewed Date:** July 18, 2017 **What do you like best about Qualtrics Employee Experience?** Different aspects and the variety of things you can do. **What do you dislike about Qualtrics Employee Experience?** It can be hard gaining access to the surveys. **What problems is Qualtrics Employee Experience solving and how is that benefiting you?** Able to make surveys to gain better insight from the students ### 35. Qualtrics Review **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Mid-Market (51-1000 emp.) **Reviewed Date:** May 12, 2017 **What do you like best about Qualtrics Employee Experience?** There are many options to customize. It's formal, reliable, and provides easy to read results. **What do you dislike about Qualtrics Employee Experience?** It's take longer to get the hang of. Since it is so complex, it's not as intuitive at first, it just takes some practice. **What problems is Qualtrics Employee Experience solving and how is that benefiting you?** Evaluation of student satisfaction through academic advising appointments and assessment of student learning. The benefits have helped me obtain results to improve our programs. ### 36. Fantastic program for my customers to review their experiences in seminars and programs. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Individual & Family Services | Small-Business (50 or fewer emp.) **Reviewed Date:** July 13, 2017 **What do you like best about Qualtrics Employee Experience?** I liked how easy it was to use, and the availability of customer service. **What do you dislike about Qualtrics Employee Experience?** At times, the surveys run quite slowly. **What problems is Qualtrics Employee Experience solving and how is that benefiting you?** An ability to streamline processes and easily connect with colleagues. ### 37. Qualtrics review **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Primary/Secondary Education | Enterprise (> 1000 emp.) **Reviewed Date:** July 27, 2017 **What do you like best about Qualtrics Employee Experience?** easy to use; simple design options; friendly interface **What do you dislike about Qualtrics Employee Experience?** not enough customization options; wish there was more flexibility to design **What problems is Qualtrics Employee Experience solving and how is that benefiting you?** opinions of employees; surveys; brainstorming ### 38. Qualtrics **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Enterprise (> 1000 emp.) **Reviewed Date:** July 13, 2017 **What do you like best about Qualtrics Employee Experience?** The simplicity of the screen when taking the survey **What do you dislike about Qualtrics Employee Experience?** You are not able to customize the look of the survey. **What problems is Qualtrics Employee Experience solving and how is that benefiting you?** Retrieving answers from committees that wish to remain anonymous. ### 39. Powerful and dynamic software **Rating:** 5.0/5.0 stars **Reviewed by:** Mitchell O. | Marketing Director, Mid-Market (51-1000 emp.) **Reviewed Date:** June 09, 2016 **What do you like best about Qualtrics Employee Experience?** The building feature is fantastic and easy to use. You can quickly add questions, edit the type, input data, copy, add breaks. The end-user interface is awesome, looks modern and fresh. The preview tool is outstanding for proofing with non Qualtrics users. The survey flow is sophisticated and easy to build logic so you can keep your surveys focused and relevant. The reporting tool is easy to configure and displays beautifully in any format (webpage, .PDF, .XLS) which makes it flexible for analyzing results. The distribution tool is great and you can set up reminder emails to go out like a drip campaign. My favorite tool is the embedded question in the email distribution! **What do you dislike about Qualtrics Employee Experience?** The email distribution tool doesn't give you data on clicks and open rates of distributions, so you can only analyze the effectiveness of the survey based on respondents and non-respondents. It would be nice to know how many distributions were opened and clicked so you know if you have an issue with the email distribution. **Recommendations to others considering Qualtrics Employee Experience:** Try to get more licenses than you need because you'll find many different departments can use the tool. **What problems is Qualtrics Employee Experience solving and how is that benefiting you?** We launched a global customer success feedback survey that integrates with Salesforce using the app exchange Qualtrics product. We sent customer feedback on closed cases, then post the promoter results to Chatter. The other big organizational benefit is for many departments to run surveys within the company and with their customer base helping us organized company-wide KPIs. ### 40. Good for data collection **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Higher Education | Enterprise (> 1000 emp.) **Reviewed Date:** July 07, 2017 **What do you like best about Qualtrics Employee Experience?** The skip logic for building surveys is very helpful. **What do you dislike about Qualtrics Employee Experience?** Not always intuitive but with practice it is very user friendly. **What problems is Qualtrics Employee Experience solving and how is that benefiting you?** Student and employer surveys. Improve programming based on responses. ### 41. Efficient Tool **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Enterprise (> 1000 emp.) **Reviewed Date:** April 27, 2017 **What do you like best about Qualtrics Employee Experience?** It is simple and easy to use. Gives efficient responses with easy exporting capabilities. **What do you dislike about Qualtrics Employee Experience?** It is not the most straightforward program to get used to. Though once you understand a few key pieces, it's smooth sailing. I do not like how the columns get confused. **What problems is Qualtrics Employee Experience solving and how is that benefiting you?** Anonymous responses have let to more truthful insight into training and what has been most helpful. ### 42. Qualtrics is great and easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Enterprise (> 1000 emp.) **Reviewed Date:** May 27, 2017 **What do you like best about Qualtrics Employee Experience?** Can quickly gather data and use tools provided in qualtrics to analyze results **What do you dislike about Qualtrics Employee Experience?** It's sometimes difficult to figure out how to get started. It's helpful if someone who knows Qualtrics shows you how to get started. **What problems is Qualtrics Employee Experience solving and how is that benefiting you?** Being able to gather information from many people at once ### 43. Qualtrics Review **Rating:** 4.0/5.0 stars **Reviewed by:** Erin G. | Regional Campus Recruiter, Enterprise (> 1000 emp.) **Reviewed Date:** May 03, 2017 **What do you like best about Qualtrics Employee Experience?** Great for gathering real time feedback. **What do you dislike about Qualtrics Employee Experience?** Pricing for the use of software can be better. **What problems is Qualtrics Employee Experience solving and how is that benefiting you?** Employee satisfaction and productivity ### 44. Qualtrics **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** June 30, 2017 **What do you like best about Qualtrics Employee Experience?** The features available on the software-especially analytics. **What do you dislike about Qualtrics Employee Experience?** How complicated the system can be to use. **What problems is Qualtrics Employee Experience solving and how is that benefiting you?** Pulling more data to compile statistical reports. Benefits include more employee engagement. ### 45. Very cool! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Human Resources | Enterprise (> 1000 emp.) **Reviewed Date:** July 11, 2017 **What do you like best about Qualtrics Employee Experience?** It is very easy to use and has great user interface. **What do you dislike about Qualtrics Employee Experience?** Wish the designs could be more customizable **What problems is Qualtrics Employee Experience solving and how is that benefiting you?** Employee engagement surveys ### 46. Qualtrics Propelled Our Training Over the Moon **Rating:** 5.0/5.0 stars **Reviewed by:** Mark L. | Enterprise Customer Experience Manager, Enterprise (> 1000 emp.) **Reviewed Date:** October 20, 2015 **What do you like best about Qualtrics Employee Experience?** I constantly recommend Qualtrics to friends and colleagues. I have added it as a skill on my LinkedIn profile and advocate for professional Qualtrics certification. It has become a critical part of our business for multiple data gathering means, including employee loyalty, customer loyalty, and key performance indicators. The SMS functionality and handheld survey response functionality are also welcome features. The company also actively seeks customer feedback and responds. I specifically suggested that Qualtrics offer professional certification courses for users to further develop their own proficiency. Soon after I submitted my suggestion I received a survey invitation from Qualtrics that was centered around adding this certification. They now offer certified training beginning in 2016. Not only did this tell me that the company was listening to their customer, they were actually acting on the feedback - closing the loop - which is probably the most important and difficult thing to do. **What do you dislike about Qualtrics Employee Experience?** A couple recommendations I would make at this time would be to make it easier to further customize surveys and email messages with background images through the use of a template or tool, and improve the reporting tab feature in the Research Suite to become a more robust dashboard feature. **Recommendations to others considering Qualtrics Employee Experience:** Request a free trial and learn first hand the benefits and ease of use for your organization or individual needs. **What problems is Qualtrics Employee Experience solving and how is that benefiting you?** Closed-loop customer feedback, Voice of the Customer (VoV) system. Employee engagement and customer loyalty. Net Promoter Score (NPS). Feedback from training seminars, services provided to clientele, and also data reporting from staff. ### 47. Extremely effective **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.) **Reviewed Date:** May 31, 2017 **What do you like best about Qualtrics Employee Experience?** We use Qualtrics to receive evaluation information from our clients. **What do you dislike about Qualtrics Employee Experience?** I am completely satisfied with the results of this product. **What problems is Qualtrics Employee Experience solving and how is that benefiting you?** We rely heavily on feedback from our clientele and Qualtrics allows us to do that. ### 48. Qualtrics tech support is incredible **Rating:** 5.0/5.0 stars **Reviewed by:** Brian P. | Assistant Director of Institutional Effectiveness, Higher Education, Enterprise (> 1000 emp.) **Reviewed Date:** April 12, 2016 **What do you like best about Qualtrics Employee Experience?** I love using Qualtrics, it's my go-to survey research platform. It's extremely well-documented, with hundreds of quick, step-by-step instructions, and lots illustrative videos, including a very nice, graded, 5-step tutorial series, which I didn't even feel the need to take, but my use increased so much that curiosity got the best of me and I watched it all--I was shocked to see how much I learned from that. So, definitely the help site is awesome. As far as the main product, my favorite features are reporting and the direct downloads of SPSS .sav files, which are already throughly labeled with missing data values set, etc... **What do you dislike about Qualtrics Employee Experience?** Not much, but I do wish they would use the contact list(s) to compute response rate (rather than completion rate vs partial completions). It's easy enough for me to calculated based on the N of my contact list(s), but I end up doing it for every survey. I think they leave it as is because many surveys rely on multiple inputs so that the overall population might not be determinable, but most of ours are pretty well defined and it would be a great additional feature. **Recommendations to others considering Qualtrics Employee Experience:** I'd give the free trial a try. Also, you might want to watch the tutorial videos before your free trial account, though I don't think they ever expire, but are limited in terms of the number of surveys and responses you can collect. The tutorial videos are at the bottom of the www.qualtrics.com/university page. **What problems is Qualtrics Employee Experience solving and how is that benefiting you?** We are, like most I except, primarily using it to conduct surveys that are crucial to our business and understanding our students and faculty, and other stakeholders. We have replaced a large number of local apps that ran on our older student information system and no longer worked when the SIS was upgraded, with Qualtrics surveys. We have put in intelligent systems that automatically notify staff when there is a problem mentioned on a survey, and also combine and host all the data and reporting associated with each survey. We also use it to create new contact lists based on responses to surveys. We have used it to replace a lot of paper forms, and a lot of much weaker forms processing that were used prior to our move to Qualtrics. ### 49. A powerful research tool backed by awesome service and support! **Rating:** 5.0/5.0 stars **Reviewed by:** Aaron F. | Associate Director of Academic Computing, Higher Education, Enterprise (> 1000 emp.) **Reviewed Date:** April 25, 2016 **What do you like best about Qualtrics Employee Experience?** While I like the simplicity and power of the Qualtrics Insight Platform, I like the support team even more. The support provided by Qualtrics is personal (someone answers the phone), fast, professional, and accurate. This is what service and support should be. **What do you dislike about Qualtrics Employee Experience?** I've been using Qualtrics for six years now and have yet to find something I dislike. **Recommendations to others considering Qualtrics Employee Experience:** Be sure to take a look at the rich feature set and the customer support and compare to your current product. They are doing it right. **What problems is Qualtrics Employee Experience solving and how is that benefiting you?** We are using Qualtrics to collect data on various fronts - academic research, administrative form data, employee engagement, and more. We've realized many benefits including a cost effective scalable way to get at the data and an easy to use tool that can be rolled out to the entire organization. ### 50. Qualtrics **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Enterprise (> 1000 emp.) **Reviewed Date:** May 10, 2017 **What do you like best about Qualtrics Employee Experience?** Easy to use and complete customization. **What do you dislike about Qualtrics Employee Experience?** I haven't had any complaints. We love using this product. **What problems is Qualtrics Employee Experience solving and how is that benefiting you?** Employee feedback. ## Qualtrics Employee Experience Discussions - [what is the best browser platform for creating surveys with qualtrix?](https://www.g2.com/discussions/what-is-the-best-browser-platform-for-creating-surveys-with-qualtrix) - 2 comments, 1 upvote - [how can i create personalised email on your site](https://www.g2.com/discussions/15952-how-can-i-create-personalised-email-on-your-site) - 1 comment, 1 upvote - [What is qualtrics experience management?](https://www.g2.com/discussions/what-is-qualtrics-experience-management) - 1 comment - [View Qualtrics Employee Experience pricing details and edition comparison](https://www.g2.com/products/qualtrics-employee-experience/reviews?page=9§ion=pricing&secure%5Bexpires_at%5D=2026-08-05+03%3A36%3A14+-0500&secure%5Bsession_id%5D=e75db514-d851-4a64-a894-ecf8c55830ce&secure%5Btoken%5D=f6283f7048acd411bc0bb27e8c892168c42923b0b82b5a27b9b39e2020c14d1b&format=llm_user) ## Qualtrics Employee Experience Features **Basics** - Interoperability - Performance - Mobility - Internationalization **Performance reviews** - customizable forms - 360 reviews **Generative AI** - AI Text Generation - AI Text Summarization **Agentic AI - SAP Store** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Content** - Content Management - Content Library - Content Creation **Platform Basics** - Performance Benchmarking - Reporting & Dashboards - Interoperability **Feedback** - requesting feedback - continuous feedback **Data** - Platform Search - Alerts and Notifications - Visualization **Platform Content** - Employee Pulse Surveys - Survey Customization - Science-based templates **Data** - Dashboard and Reporting - Historical Analysis **Platform Additional Functionality** - Social Feedback Portal **Agentic AI - Exit Interview Management** - Adaptive Learning - Natural Language Interaction **Platform** - Customization - Integration APIs - Internationalization - User, Role, and Access Management - Dashboards ## Top Qualtrics Employee Experience Alternatives - [Lattice](https://www.g2.com/products/lattice-lattice/reviews) - 4.6/5.0 (3,955 reviews) - [15Five](https://www.g2.com/products/15five/reviews) - 4.6/5.0 (1,869 reviews) - [Culture Amp](https://www.g2.com/products/culture-amp/reviews) - 4.5/5.0 (1,589 reviews)