--- title: Qualtrics Employee Experience Reviews meta_title: 'Qualtrics Employee Experience Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 462 reviews by the users' company size, role or industry to find out how Qualtrics Employee Experience works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 462 scale: '5' date_modified: '2026-07-17' parent_category: name: Talent Management url: https://www.g2.com/categories/talent-management --- # Qualtrics Employee Experience Reviews **Vendor:** Qualtrics **Category:** [Employee Engagement Software](https://www.g2.com/categories/employee-engagement) **Average Rating:** 4.4/5.0 **Total Reviews:** 462 ## About Qualtrics Employee Experience Used by more than 3,500 brands worldwide, including 75% of the Fortune 500, Qualtrics XM for Employee Experience is the leading solution for transformative and modern employee experience management. Qualtrics delivers relevant, actionable and easy-to-understand insights to HR, senior leaders and people managers, enabling them to improve engagement, streamline talent planning, bolster productivity, boost retention, and drive innovation. Targeted, in-the-moment listening is drawn from every employee experience across the employee lifecycle that’s automatically synthesized to deliver easy to understand results, including personalized next steps for admins and people managers to take action. Qualtrics XM for Employee Experience is the only purpose-built system of action that considers the full employee journey by listening at every touchpoint and empowering leaders at all levels to understand the insights that matter most, so you can take the right actions at scale. Employee Engagement & Pulse Our industry-leading engagement solution is built on EX25, a science-backed measurement methodology that goes beyond basic engagement scores to capture the five KPIs proven to move business outcomes: Engagement, Inclusion, Intent to Stay, Well-Being, and Expectations. Developed from 32 million responses across 1,006 organizations, it comes with the world’s largest EX benchmark library –300+ items across 60 countries and 65 industries - so you're always validating against meaningful comparisons. Adjustable listening cadences (annual, bi-annual, quarterly) built-in mean you can meet your organization where it is without forcing an approach that drives survey fatigue. You can leverage our out-of-the-box methodology to get a program up and running in weeks, or create a completely customized program with the most flexible EX platform in the market. Move from listening to taking action at every level. Our bespoke manager results page delivers AI personalized recommendations based on each team's unique data—no analyst required—reducing analysis time by 10x+. Idea Boards let employees crowdsource and vote on improvements, while closed-loop communication tools show workers exactly what changed based on their input. Automated action planning workflows with progress tracking and reminders via Slack, Teams, and Workday ensures follow-through at scale. Employee Lifecycle Management Qualtrics connects listening to every critical moment of the employee journey, from candidate experience through onboarding and retention. Pre-built yet customizable programs automatically trigger feedback at key touchpoints, with ATS and HRIS integrations that eliminate manual setup and real-time workflow integrations (Slack, Teams) that let teams resolve issues as they surface. AI-powered text analytics surface sentiment and themes across open-ended feedback, so recruiting and HR teams can quickly diagnose what's driving candidate drop-off, onboarding gaps, or early attrition—without digging through raw data. Where Lifecycle Management goes further is in connecting the dots across the full employee journey. Cross-program analysis links lifecycle data to engagement and well-being scores, giving HR leaders a clear view of how key moments shape long-term retention. The drivers of attrition tool identifies which employee segments are at highest risk and surface statistically significant causes, including a flight risk simulator that lets you model the business impact of different interventions before you act. The result: retention strategies built on evidence, not intuition. 360 Development Feedback Create a powerful culture of development to close talent gaps and accelerate organizational performance with our 60 Development solution . By capturing personalized, data-driven and actionable insights, you empower employees at all levels to accelerate their careers, become better leaders, and improve their business impact. Furthermore, enterprise-level insights enable HR and L&D teams to understand where employee development efforts have had the greatest impact across the organization. Qualtrics XM Platform Qualtrics' Employee Experience platform is built with the highest enterprise security standards, includingFedRAMP authorization and GDPR/CCPA compliance. Our team includes 60+ AI and I/O scientists backed by $500M+ in R&D- security and purpose-built AI aren't afterthoughts—they're foundational. Qualtrics is the technology platform that organizations use to collect, manage, and act on experience data, also called X-data™. The Qualtrics XM Platform™ is a system of action, used by teams, departments, and entire organizations to manage the core experiences of business—customer, employee, and market research—on one platform. Over 13,500 enterprises worldwide, including more than 85 percent of the Fortune 500, rely on Qualtrics to consistently build products that people love, create more loyal customers, develop a phenomenal employee-centric culture, and build iconic brands. ## Qualtrics Employee Experience Pros & Cons **What users like:** - Users find the **easy-to-use interface** of Qualtrics Employee Experience instrumental in streamlining data collection and analysis. (6 reviews) - Users find the **easy data collection and real-time insights** invaluable for effective decision-making and employee engagement. (4 reviews) - Users appreciate the **customizable dashboards** and **real-time insights** for effective data-driven decision-making in employee engagement. (4 reviews) - Users find the **real-time insights and easy interface** of Qualtrics Employee Experience extremely helpful for decision-making. (3 reviews) - Users praise the **exceptional customer support** of Qualtrics Employee Experience, making implementation and usage straightforward and efficient. (2 reviews) - Users value the **easy implementation** of Qualtrics Employee Experience, facilitating smooth staff management and support. (2 reviews) - Users highlight the **user-friendly interface** of Qualtrics, which significantly enhances employee engagement through effective data analysis. (2 reviews) - Implementation Ease (2 reviews) - Users find that Qualtrics Employee Experience provides **time-saving data collection** features that enhance overall efficiency across organizations. (2 reviews) - Users appreciate the **easy-to-use interface** of Qualtrics Employee Experience, enhancing data analysis and employee engagement. (2 reviews) **What users dislike:** - Users find the **difficult usability** of Qualtrics Employee Experience overwhelming, especially for those new to design and data analysis. (3 reviews) - Users find the **learning curve steep** , making it challenging to understand and teach others about the tool. (3 reviews) - Users find the **complex usability** of Qualtrics Employee Experience challenging, especially for newcomers navigating the survey system. (2 reviews) - Users find the **high costs** of Qualtrics Employee Experience to be burdensome, especially for smaller organizations. (2 reviews) - Users find Qualtrics Employee Experience to be **expensive** , particularly burdening smaller organizations with high costs. (2 reviews) - Users find the platform **not intuitive** , especially challenging for those unfamiliar with design and data analysis. (2 reviews) - Users find the **learning curve complex** for new users due to the numerous features in each survey. (1 reviews) - Dashboard Issues (1 reviews) - Difficult Customization (1 reviews) - Expensive Subscriptions (1 reviews) ## Qualtrics Employee Experience Reviews ### 1. The greatest tool for engaging employees with HR departments **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** May 20, 2023 **What do you like best about Qualtrics Employee Experience?** Engage employees Build trust between hr and employees **What do you dislike about Qualtrics Employee Experience?** Sometime slower than expected customer service **What problems is Qualtrics Employee Experience solving and how is that benefiting you?** Bridging the gap between the HR department and employees, which is challenging because HR is there for the employees! ### 2. Real-time insights **Rating:** 4.0/5.0 stars **Reviewed by:** John Y. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 17, 2023 **What do you like best about Qualtrics Employee Experience?** Qualtrics Employee Experience can provide real-time insights into employee sentiment and engagement, which can help organizations address issues quickly and make data-driven decisions. **What do you dislike about Qualtrics Employee Experience?** The cost sometimes and be to expensive for some people to use **What problems is Qualtrics Employee Experience solving and how is that benefiting you?** It gives me feedback from my clients/customers ### 3. Efficient tool **Rating:** 4.5/5.0 stars **Reviewed by:** Sayed Majeed A. | Senior contact centre attendant, Mid-Market (51-1000 emp.) **Reviewed Date:** October 28, 2022 **What do you like best about Qualtrics Employee Experience?** it is so convenient and easy to use and it is customizable as well, it allowed us to collect all kinds of feedback and take necessary changes based on it. The support they provide is good. **What do you dislike about Qualtrics Employee Experience?** we couldnt find anything that we dislike but the prices can be adjusted to be suitable for small to medium organization as it is a little bit high compared to other options **What problems is Qualtrics Employee Experience solving and how is that benefiting you?** The process and flow with the employees has been easier with qualtrics as getting feedback from employees is easy to manage. Communication been easier also using this tool ### 4. Helpful user community and efficient feedback tool **Rating:** 4.0/5.0 stars **Reviewed by:** Caitlyn K. | research assistant, Mid-Market (51-1000 emp.) **Reviewed Date:** November 05, 2022 **What do you like best about Qualtrics Employee Experience?** I especially appreciate the Qualtrics Employee Experience platform's attention to the development stage for all employees. This is crucial for retaining talented staff and getting valuable feedback. **What do you dislike about Qualtrics Employee Experience?** A potential downside of implementing this platform is its ability to translate to the softwares and systems already usend within the team. It take time for stafff to get familiar with the features and flow. **What problems is Qualtrics Employee Experience solving and how is that benefiting you?** Before utilizing the Qualtrics Employee Experience platform, it was clear that Al's were being completed in an isolated and disjointed way within the staff. Now communication has improved with this tool. ### 5. Employee Engagement B.O.A.T (Best of All Times) **Rating:** 4.5/5.0 stars **Reviewed by:** Kenneth H. | Director, Solutions Architect, Computer Hardware, Enterprise (> 1000 emp.) **Reviewed Date:** February 19, 2023 **What do you like best about Qualtrics Employee Experience?** Qualtrics Employee Experience offers surveys that allows me to get feedback at scale from employees. **What do you dislike about Qualtrics Employee Experience?** Onboarding and new hire surveys features were overwhelming to use. **What problems is Qualtrics Employee Experience solving and how is that benefiting you?** Gain deeper insights which enables me to make informed decisions to improve employee experience. ### 6. had a great experience with Employee Experience **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** June 05, 2023 **What do you like best about Qualtrics Employee Experience?** one place to survey feedback from employees **What do you dislike about Qualtrics Employee Experience?** could have more features added from customer experience **What problems is Qualtrics Employee Experience solving and how is that benefiting you?** helps in getting employee feedback ### 7. Employees Feedback Matters **Rating:** 4.0/5.0 stars **Reviewed by:** Teena W. | Art Bridges Curatorial & Community Partnerships Fellow, Mid-Market (51-1000 emp.) **Reviewed Date:** October 23, 2022 **What do you like best about Qualtrics Employee Experience?** Qualtrics Employee Experience makes it easy to measure life cycle through surveys and feedback from employees. **What do you dislike about Qualtrics Employee Experience?** Even though paid version is pricey, I can't complain since I get the most out of it. **What problems is Qualtrics Employee Experience solving and how is that benefiting you?** Data analysis enables me to make data centric decisions which boost ROI. Viewing how actions are partcipating in productivity of employees. ### 8. Great employee survey software that can be a little complicated **Rating:** 3.5/5.0 stars **Reviewed by:** Samuel T. | Quality Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** October 26, 2022 **What do you like best about Qualtrics Employee Experience?** I've used it for some of my previous employee evaluation surveys and it was straight forward to me. It helps the user along with questions and how to answer them. **What do you dislike about Qualtrics Employee Experience?** The UI can be a little cluttered to me but it wasn't too bad. I think it'd be unnecessarily too bloated for smaller organizations when thinking about cost/value comparisons but it obviously would still work great. **What problems is Qualtrics Employee Experience solving and how is that benefiting you?** Customization has been great as we tailor surveys for particular users and types of surveys. It helps save time to do other things. ### 9. Important tool to have to gather data **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Government Administration | Mid-Market (51-1000 emp.) **Reviewed Date:** May 22, 2023 **What do you like best about Qualtrics Employee Experience?** Very easy to use, and you can also create reports for your data analysis. **What do you dislike about Qualtrics Employee Experience?** One thing I dislike is Qualtric's automatic renumbering feature. **What problems is Qualtrics Employee Experience solving and how is that benefiting you?** Retention ### 10. Improve morale, establish a culture. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Telecommunications | Enterprise (> 1000 emp.) **Reviewed Date:** October 25, 2022 **What do you like best about Qualtrics Employee Experience?** Dashboards are straightforward to set up and they provides insights into subjects you would never think about - such as the efficiency of employee computers and general morale. **What do you dislike about Qualtrics Employee Experience?** When you set up your surveys, you may want to make changes to those surveys; however, doing this can be difficult. Making adjustments will alter your previous data from older survey submittals. It is best to start a whole new survey which can make tracking progress difficult. **What problems is Qualtrics Employee Experience solving and how is that benefiting you?** We used it to track how satisfied our employees were with our IT Department and IT equipment. It allowed us to track and improve the quality of the equipment used by our employees and the quality of service provided by the IT Department. This led to increased employee satisfaction and productivity. ### 11. The Power of Qualtrics Employee Experience **Rating:** 4.0/5.0 stars **Reviewed by:** Suresh E. | Director of Manufacturing Engineering , Retail, Enterprise (> 1000 emp.) **Reviewed Date:** November 29, 2022 **What do you like best about Qualtrics Employee Experience?** It is through Qualtrics Employee Experience that it has been seamless to unfold bottlenecks on business processes by collecting feedback from employees. **What do you dislike about Qualtrics Employee Experience?** Lack of iOS and Android mobile applications is among the slight issues that I face. In addition, Qualtrics Employee Experience used to lag behind when sending bulk surveys to customers and prospects. **What problems is Qualtrics Employee Experience solving and how is that benefiting you?** Analyzing employees feedback enables me to easily identify areas of weakness before they mess our operations. ### 12. Understanding Employees In a Whole Different Way **Rating:** 4.5/5.0 stars **Reviewed by:** Alex K. | IT Support Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** October 26, 2022 **What do you like best about Qualtrics Employee Experience?** We've never really entertained using a software solution like this, as we weren't very aware of it's existence, but it provides some great insight from the employee's perspective, which has helped with productivity greatly. **What do you dislike about Qualtrics Employee Experience?** Not every employee has been keen to participate in the questions, which isn't really a fault of the software, but something that has been frustrating nonetheless. **What problems is Qualtrics Employee Experience solving and how is that benefiting you?** Providing an avenue in which we can get valuable feedback from our employees, from their perspective, which is often overlooked on a managerial and executive level. ### 13. Simplified employee engagement! **Rating:** 4.5/5.0 stars **Reviewed by:** Jatin C. | Project Manager, Enterprise (> 1000 emp.) **Reviewed Date:** October 05, 2022 **What do you like best about Qualtrics Employee Experience?** We get real time updates on the results and managers can take actions just from their dashboard. Easy optimisation of the engagements at every stage of employee which helps measurement of life cycle. **What do you dislike about Qualtrics Employee Experience?** There is no free version for trials and the paid version is expensive. There should be more real time survey styles for employees so that we can choose from more options. **What problems is Qualtrics Employee Experience solving and how is that benefiting you?** The response from the customer support us excellent which makes problem solving easier. The software is fast and easily accessible to all employees which gives annual reviews and show results quickly. ### 14. Best suite for employee needs **Rating:** 4.5/5.0 stars **Reviewed by:** DEVALLA S. | Business development executive, Mid-Market (51-1000 emp.) **Reviewed Date:** October 28, 2022 **What do you like best about Qualtrics Employee Experience?** Very helpful in managing employee experience and information, helped us to analize the results pros and cons to take a better decisions for employee wellfare, user friendly interface. **What do you dislike about Qualtrics Employee Experience?** No dislikes as of now, as we are going smooth with Qualtrics Employee Experience no major problem detected till now, happy with Qualtrics Employee Experience, thank you! **What problems is Qualtrics Employee Experience solving and how is that benefiting you?** Qualtrics employee experience is easy to manage , user friendly interface, helped us to receive feedbacks from our employees which helped our company to improve our current processes. ### 15. Employees Surveying at Par with Qualtrics Employee Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Nicola A. | Lead Software Engineer, Apparel & Fashion, Enterprise (> 1000 emp.) **Reviewed Date:** October 11, 2022 **What do you like best about Qualtrics Employee Experience?** Empower me with data and action planning by visualizing feedbacks offered by employees. Allows me to view how actions are impacting employee productivity and KPIs. **What do you dislike about Qualtrics Employee Experience?** There's not freemium version and premium is pricey but impact is worth. **What problems is Qualtrics Employee Experience solving and how is that benefiting you?** Stats iQ uncovers outcomes between employee engagement relationships with robust statistical analysis. ### 16. Very efficient and important software to give feedback **Rating:** 4.5/5.0 stars **Reviewed by:** Rishaang K. | Performance marketer, Small-Business (50 or fewer emp.) **Reviewed Date:** October 26, 2022 **What do you like best about Qualtrics Employee Experience?** Easy to use as compared to other options. A lot of customizations are available. Learning to use is not very hard and a lot of resources are provided. The support is good. **What do you dislike about Qualtrics Employee Experience?** There is not much to dislike as an employee. Everything is good but they can improve in data handling. **What problems is Qualtrics Employee Experience solving and how is that benefiting you?** Helping to get feedback from clients and improving productivity and quality of work produced by the agency. The communication becomes much easier and the feedback is very valuable. ### 17. An amazing tool **Rating:** 4.5/5.0 stars **Reviewed by:** Nathalie R. | Occupational therapist, Small-Business (50 or fewer emp.) **Reviewed Date:** October 29, 2022 **What do you like best about Qualtrics Employee Experience?** This tool helps to maintain updated information regarding the operations carried out on the job, which improves the performance and quality of the work team. **What do you dislike about Qualtrics Employee Experience?** So far I haven't found any disadvantage of using Qualtrics Employee Experience, it has been a very helpful tool and always **What problems is Qualtrics Employee Experience solving and how is that benefiting you?** It helps me to maintain a close relationship with employees, which allows me to know a little about situations that can be improved to increase productivity and improve the work environment. ### 18. Assess with Success **Rating:** 5.0/5.0 stars **Reviewed by:** John A. | Director of Information Systems - ACOM, Enterprise (> 1000 emp.) **Reviewed Date:** September 27, 2022 **What do you like best about Qualtrics Employee Experience?** The best part about qualities is the ability to survey large groups of people without a large amount of setup. The reporting provides instant access to KPI that we are trying to help us make decisions. **What do you dislike about Qualtrics Employee Experience?** There are no real downsides to listing, the product is easy to use and is really flexible. **What problems is Qualtrics Employee Experience solving and how is that benefiting you?** We use it to assess our performance and use the information to create actionable items, which in turn make for a better solutions and feedback needed to improve. ### 19. Qualtrics has made surveying our employees a breeze! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Enterprise (> 1000 emp.) **Reviewed Date:** October 04, 2022 **What do you like best about Qualtrics Employee Experience?** The program makes survey design easy and it's easy for employees to navigate and submit responses. **What do you dislike about Qualtrics Employee Experience?** It would be helpful if the design portion had pop-ups to guide you through the set-up process. **What problems is Qualtrics Employee Experience solving and how is that benefiting you?** We used to send out a writable PDF to gather nominations for awards and recognition, but now we just send a qualtrics link and at the end of the nomination period, I just download the spreadsheet! So much easier to manage!!! ### 20. Robustious Employee Feedback B.O.A.T (Bestest of All Times) **Rating:** 4.5/5.0 stars **Reviewed by:** Hannah S. | Associate Human Resources Generalist, Mining & Metals, Mid-Market (51-1000 emp.) **Reviewed Date:** November 16, 2022 **What do you like best about Qualtrics Employee Experience?** Qualtrics Employee Experience streamlines employees data analysis by gathering employee insights via surveys. **What do you dislike about Qualtrics Employee Experience?** No major drawbacks as at now since Qualtrics Employee Experience is the main backbone of employee data virtualization in my agency. **What problems is Qualtrics Employee Experience solving and how is that benefiting you?** Qualtrics EX enables us to identify business areas of improvements by analyzing employee feedbacks. ### 21. Best market research tool. **Rating:** 4.5/5.0 stars **Reviewed by:** omkar h. | Senior Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** November 18, 2022 **What do you like best about Qualtrics Employee Experience?** It is easy to use. Interface is easy to under and it has great features for creating the questions for surveys **What do you dislike about Qualtrics Employee Experience?** Sometimes it's get slower and take more time to the preview link **What problems is Qualtrics Employee Experience solving and how is that benefiting you?** As compare to other tools itvis easy to programming and has great features ### 22. Great tool for employees experience **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Internet | Enterprise (> 1000 emp.) **Reviewed Date:** November 11, 2022 **What do you like best about Qualtrics Employee Experience?** There will be no challenges to understand the software even if we are using it for first time.customer service is exceptional.It helps to collect feedback from employees whose work remotely **What do you dislike about Qualtrics Employee Experience?** In Qualtrics mapping all employees in organisation is really long process. We may face issue with user interface design. System slows down and will be loading data. **What problems is Qualtrics Employee Experience solving and how is that benefiting you?** With this software realtime listing decreases workload. Survey flow is flexible with saves list of time. Reports and updates can be emailed automatically to internally or externally easily. ### 23. Employee Engagement Insights is Key to Prosperity **Rating:** 5.0/5.0 stars **Reviewed by:** Ishita M. | HR - Admin Executive, Mid-Market (51-1000 emp.) **Reviewed Date:** December 05, 2022 **What do you like best about Qualtrics Employee Experience?** Qualtrics Employee Experience improves employee engagement across all units via feeedback. **What do you dislike about Qualtrics Employee Experience?** It was overwhelming to collect and integrate data from traditional ETL/EDW services. **What problems is Qualtrics Employee Experience solving and how is that benefiting you?** Eradicates unwanted and costly attrition by connecting data with business context. ### 24. Fantastic Engine of Employee Feedback **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) **Reviewed Date:** November 04, 2022 **What do you like best about Qualtrics Employee Experience?** Outstanding platform for gathering employee insights. Easy to set up surveys, straightforward to deploy -- with great data analytics. Custom dashboards make it easy to review and disseminate results. **What do you dislike about Qualtrics Employee Experience?** Appreciate the continued focus on platform development with end users in mind; it can always be better -- but it's great now. **What problems is Qualtrics Employee Experience solving and how is that benefiting you?** We're using Qualtrics to create an incredible employee experience. If we were just basing our decision-making on benchmarking and anecdotal feedback, we wouldn't have got it right. ### 25. Amazing Experience with Qualtrics. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Research | Mid-Market (51-1000 emp.) **Reviewed Date:** September 26, 2022 **What do you like best about Qualtrics Employee Experience?** It helps me to pursue multiple activities like data collection, analysis and reporting in a seamless manner.Moreover, the updates/reports can be emailed automatically internally and externally. **What do you dislike about Qualtrics Employee Experience?** I find that the software can be improved so that users can use more complex and sophisticated techniques like Structural Equation Modelling. This helps organisations to leverage insights that can help to close employees' experience gaps. **What problems is Qualtrics Employee Experience solving and how is that benefiting you?** It helps to run surveys and gauge various aspects like engagement, turnover intentions, satisfaction, motivation, etc. Also, it helps not only to solicit the data but also helps to act on the feedback. ### 26. Consultant **Rating:** 5.0/5.0 stars **Reviewed by:** Julia S. | Customer success consultant, Mid-Market (51-1000 emp.) **Reviewed Date:** October 26, 2022 **What do you like best about Qualtrics Employee Experience?** The recognition given to the employees to create a sense of recognition that is well deserved. **What do you dislike about Qualtrics Employee Experience?** It was easy to use and did the job so not much to dislike, possibly just the lack of marketing with it **What problems is Qualtrics Employee Experience solving and how is that benefiting you?** Employee recognition and benefit ### 27. Easy to use and super user friendly! **Rating:** 5.0/5.0 stars **Reviewed by:** Kshitij J. | Technical Support Team Lead, Small-Business (50 or fewer emp.) **Reviewed Date:** October 26, 2022 **What do you like best about Qualtrics Employee Experience?** Dashboards are very nice and easy to understand, surveys are also super easy to create. **What do you dislike about Qualtrics Employee Experience?** Not much to dislike, noticed a few loading issues but only a couple of times **What problems is Qualtrics Employee Experience solving and how is that benefiting you?** Gaining better insight and collecting valuable feedback for process betterment ### 28. Great Product **Rating:** 3.0/5.0 stars **Reviewed by:** Justin B. | Help Desk admin, Mid-Market (51-1000 emp.) **Reviewed Date:** October 25, 2022 **What do you like best about Qualtrics Employee Experience?** I like how we can track employee experience through the application. **What do you dislike about Qualtrics Employee Experience?** Nothing, everything works fine, no complaints. **What problems is Qualtrics Employee Experience solving and how is that benefiting you?** The user interaction with our company not having a ton of feedback on this product allows us to capture the end-user experience. ### 29. Collaborative Platform to Review Data **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Education Management | Enterprise (> 1000 emp.) **Reviewed Date:** November 07, 2022 **What do you like best about Qualtrics Employee Experience?** What I like best is being able to set the variables in the survey to our best interest and receiving the data we need to fulfill our projects. **What do you dislike about Qualtrics Employee Experience?** The random updates on critical features and more notice of these changes would be appreciated. **What problems is Qualtrics Employee Experience solving and how is that benefiting you?** It is solving the unknown to explain the retention rates at our institution and other critical information we are trying to learn about our campus community. ### 30. It's pretty good! **Rating:** 4.0/5.0 stars **Reviewed by:** Megan S. | Business Intelligence Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** December 21, 2021 **What do you like best about Qualtrics Employee Experience?** I like that Qualtrics makes it easy to create surveys and download survey data. **What do you dislike about Qualtrics Employee Experience?** There are a few things I don't like about Qualtrics. If you want to alphabetize answer choices, that has to be done manually. So if you add a new answer choice that starts with the letter "A" and there are 200 answer choices, you have to manually click an arrow each time to move it into the right position. Sometimes, the results take several minutes to load. Formatting reports is cumbersome. Editing responses isn't very easy either. If you do it the "easy" way, the edited responses don't show up when you connect to the data through an API. There isn't a calendar question type--you have to add it from the bank and use Javascript to edit it. **Recommendations to others considering Qualtrics Employee Experience:** We moved from Survey Monkey to Qualtrics. Some things are easier to do in SM vs Qualtrics. I recommend that you look at how you build surveys, edit surveys, and get the data from surveys to see if this tool would be the best for you. **What problems is Qualtrics Employee Experience solving and how is that benefiting you?** We are able to get feedback from learners after completing training. Quickbase allows us to create customized surveys. ### 31. Best_Employee tool for data collection **Rating:** 5.0/5.0 stars **Reviewed by:** Nitin K. | Senior Programmer, Mid-Market (51-1000 emp.) **Reviewed Date:** October 19, 2022 **What do you like best about Qualtrics Employee Experience?** Its features like Conjoint, Maxdiff, Dashboard, Reports, Custom validation **What do you dislike about Qualtrics Employee Experience?** Need to be easier to apply custom script, to be more friendly with Javascript **What problems is Qualtrics Employee Experience solving and how is that benefiting you?** Dashboard links, Reports, Result in lots of features that are beneficial for employee satisfaction ### 32. Great platform to analyze data **Rating:** 4.0/5.0 stars **Reviewed by:** Rachael S. | City Experience Manager , Hospitality, Enterprise (> 1000 emp.) **Reviewed Date:** September 15, 2022 **What do you like best about Qualtrics Employee Experience?** Utilizing this platform has allowed us to take guest satisfaction/dissatisfaction and make the necessary business changes. I like how easy it is to navigate, and find key data **What do you dislike about Qualtrics Employee Experience?** In my experience, there's nothing yet I've disliked **What problems is Qualtrics Employee Experience solving and how is that benefiting you?** It's been benefiting to find out what departments need additional support based on our customer responses ### 33. This is best tool for employees **Rating:** 4.5/5.0 stars **Reviewed by:** Himanshu R. | Senior Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** October 12, 2022 **What do you like best about Qualtrics Employee Experience?** This is good and easy to implement things **What do you dislike about Qualtrics Employee Experience?** If we have add new logic in between it makes confusion **What problems is Qualtrics Employee Experience solving and how is that benefiting you?** There should be any option from which we can add new logic in between survey ### 34. Improves productivity of employees **Rating:** 5.0/5.0 stars **Reviewed by:** Vichitra C. | Manager Accounts and Finance, Mid-Market (51-1000 emp.) **Reviewed Date:** September 21, 2022 **What do you like best about Qualtrics Employee Experience?** It provides employees the best Graphic user interface so they can work more efficiently. **What do you dislike about Qualtrics Employee Experience?** Faced some page loading issues sometimes **What problems is Qualtrics Employee Experience solving and how is that benefiting you?** It helps us to keep the relevant data in one place in an organized way and obviously in a secured manner ### 35. Qualtrics Employee Experience **Rating:** 4.0/5.0 stars **Reviewed by:** Ritesh T. | Survey Programmer, Small-Business (50 or fewer emp.) **Reviewed Date:** September 23, 2022 **What do you like best about Qualtrics Employee Experience?** Qualtrics is best tool for programming and easy to understand . **What do you dislike about Qualtrics Employee Experience?** The data analysis options offered within Qualtrics are weak ,as are the data cleaning options. **What problems is Qualtrics Employee Experience solving and how is that benefiting you?** The key features of qualtrics include feedback collection, concept testing and the product prioritisation. ### 36. Qualtrics programmer **Rating:** 4.5/5.0 stars **Reviewed by:** Swati S. | Team Lead/SME, Enterprise (> 1000 emp.) **Reviewed Date:** September 28, 2022 **What do you like best about Qualtrics Employee Experience?** User interface is easy to understand for any layman person **What do you dislike about Qualtrics Employee Experience?** Splitting of Questions and Survey flow is something which is tedious **What problems is Qualtrics Employee Experience solving and how is that benefiting you?** It helped in analytics of data which makes life easier in understanding data in effective manner ### 37. Market research **Rating:** 4.0/5.0 stars **Reviewed by:** Manoj G. | Manager - Survey Programming/Product Manager, Enterprise (> 1000 emp.) **Reviewed Date:** October 01, 2022 **What do you like best about Qualtrics Employee Experience?** Dashboard and user interface is awesome compare to tool tool **What do you dislike about Qualtrics Employee Experience?** Survey flow is confusing with respect to designing part and custom setup is difficult **What problems is Qualtrics Employee Experience solving and how is that benefiting you?** Dashboard helping in my analysis and take insight right away ### 38. Qualtrics provide a unique, best in class product **Rating:** 3.5/5.0 stars **Reviewed by:** Amita G. | Subject matter expert, Small-Business (50 or fewer emp.) **Reviewed Date:** September 26, 2022 **What do you like best about Qualtrics Employee Experience?** It help you address day to day experience gaps while simultaneously showing you where to strategically invest for the future **What do you dislike about Qualtrics Employee Experience?** Increased real time in the moment survey styles for employees **What problems is Qualtrics Employee Experience solving and how is that benefiting you?** Great platform to analyze the data ### 39. Qualtrics Employee Experience helps to understand the insights of the technology **Rating:** 4.5/5.0 stars **Reviewed by:** Siddesh B. | Team Leader, Enterprise (> 1000 emp.) **Reviewed Date:** September 12, 2022 **What do you like best about Qualtrics Employee Experience?** Dashobard is so relevant and smooth. One can easily derive insights **What do you dislike about Qualtrics Employee Experience?** Vast customization by using ajax, or javascript **What problems is Qualtrics Employee Experience solving and how is that benefiting you?** It benefits organization to look into insights, help client understand the purpuse of the analysis and benefitting company with meaningful insights ### 40. best market research tool for data **Rating:** 5.0/5.0 stars **Reviewed by:** Ankit M. | Senior Salesforce Developer, Mid-Market (51-1000 emp.) **Reviewed Date:** September 27, 2022 **What do you like best about Qualtrics Employee Experience?** Dashboard, Text IQ,Robust analytics and best data decision making **What do you dislike about Qualtrics Employee Experience?** mobile preview screen need to be more efficient, Custom logic to be more efficient **What problems is Qualtrics Employee Experience solving and how is that benefiting you?** Dashoard, textIq, skip logic, redirect ### 41. Very easy and informative **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Small-Business (50 or fewer emp.) **Reviewed Date:** October 04, 2022 **What do you like best about Qualtrics Employee Experience?** The presentation of the results and different ways to export them **What do you dislike about Qualtrics Employee Experience?** It takes time to upload things like results and questions **What problems is Qualtrics Employee Experience solving and how is that benefiting you?** Students feedback ### 42. Simple yet powerful survey tool but time consuming for analysts **Rating:** 4.0/5.0 stars **Reviewed by:** Ambuj T. | Human Resources Business Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** January 10, 2022 **What do you like best about Qualtrics Employee Experience?** Qualtrics can serve as a single source of truth for all the survey data collected by an organisation, in addition to also helping in collecting the data. Its dashboard widgets are rich, which enables BI developers to show valuable insights without having to spend a lot of time learning to create these visuals. The ability to automate surveys and make copies of entire surveys are also handy time-saving tools. Qualtrics also offers a plethora of question types for your surveys. **What do you dislike about Qualtrics Employee Experience?** Although a great tool, it can be hard to work with for dashboard creators (BI developers). The reason for this - the charts on the dashboards are clunky, making any movement/addition of the charts hard. The role assignment process is again very manual, and a feature to copy an existing role would help. Although the charts on the dashboard are very easy to configure, one can't customize these much, which may force the user/organization to move to a better BI interface while still using Qualtrics for data collection. **What problems is Qualtrics Employee Experience solving and how is that benefiting you?** Our problems are mainly around employee engagement. We measure employee satisfaction for almost all HR processes. We also use Qualtrics for our onboarding and exit interview processes. Sometimes Qualtrics is also used for polls. We generally use the surveys for two primary purposes - to understand the overall feedback on a process/policy/question and to identify cohorts within the overall population that are significantly unsatisfied - for a more targeted approach. In addition to this, we can also leverage the top drivers of the crucial questions to understand what can be the action areas to improve a specific process. ### 43. Improved employee engagement **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** October 25, 2022 **What do you like best about Qualtrics Employee Experience?** The ability to get more and better employee feedback which we were able to use and to improve employee engagement initiatives. **What do you dislike about Qualtrics Employee Experience?** Have not found anything that we dislike at this time. **What problems is Qualtrics Employee Experience solving and how is that benefiting you?** The ability to take employee feedback and deliver to our leadership team. ### 44. Good tool to capture employee sentiment and feedback **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** November 01, 2022 **What do you like best about Qualtrics Employee Experience?** Continuous collection of feedback from employees regularly. Encouraging them to give both positive & negative feedback. Helps to identify the key areas of organization culture improvement **What do you dislike about Qualtrics Employee Experience?** Not much that I can think of right away. **What problems is Qualtrics Employee Experience solving and how is that benefiting you?** Feedback Collection from employees ### 45. The system that helps improve the experience of every employee **Rating:** 4.0/5.0 stars **Reviewed by:** Nick M. | Graduate Research And Teaching Assistant, Enterprise (> 1000 emp.) **Reviewed Date:** December 28, 2021 **What do you like best about Qualtrics Employee Experience?** This has been a wonderful tool since everyone was forced to go into lockdown since the beginning of the pandemic. It has been extremely difficult keeping employees engaged and happy throughout this time period, yet this tool has helped me feel more important and valuable to my employer as well as many other of my coworkers. This tool was what has helped shape and transform our place of work in the past couple of months, and in general over the last 2 years. We picked up this tool a little bit into shutdown and remote work and found it to be priceless in the benefits that it brings. It has helped our team grow both individually and together to get to the goal stage that we all desire as a culture in our workplace. **What do you dislike about Qualtrics Employee Experience?** There has not been anything that I have found to dislike with this software. Overall, it has been insanely useful in procedure and implementation. I do not have any flaws of which I have found so far with the software, so I will just leave this review as pure exemplary. **Recommendations to others considering Qualtrics Employee Experience:** I would recommend this product to anyone looking to grow as a team within your organization. **What problems is Qualtrics Employee Experience solving and how is that benefiting you?** My team was finding benefit in how it brought our team together and created a workplace that is the culture that everyone is looking for in some way. As a result, our business performance as a team has increased immensely because we are working together better than we ever have, and our throughput has increased to show this. ### 46. Qualtrics is very easy to use and has great resources to learn more! **Rating:** 5.0/5.0 stars **Reviewed by:** Lori B. | Student, Small-Business (50 or fewer emp.) **Reviewed Date:** August 29, 2022 **What do you like best about Qualtrics Employee Experience?** I love how you can integrate Javascript. **What do you dislike about Qualtrics Employee Experience?** The API for Javascript is not very helpful. **What problems is Qualtrics Employee Experience solving and how is that benefiting you?** Sending out surveys and managing responses is easier than ever with Qualtrics! ### 47. Above average survey assistance **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Enterprise (> 1000 emp.) **Reviewed Date:** October 04, 2022 **What do you like best about Qualtrics Employee Experience?** All templates that can be leveraged for any need **What do you dislike about Qualtrics Employee Experience?** deployment options - would like to see who filled out via an anonymous link without asking them to manually give their namre **What problems is Qualtrics Employee Experience solving and how is that benefiting you?** Recommendations on how to make my surveys stronger ### 48. Qualtrics is easy to use. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Outsourcing/Offshoring | Enterprise (> 1000 emp.) **Reviewed Date:** September 13, 2022 **What do you like best about Qualtrics Employee Experience?** Qualtrics is very versatile. Aside from ease on using it in our report, it also pleases the clients' eye. **What do you dislike about Qualtrics Employee Experience?** If there could be improvement, more option to save date. **What problems is Qualtrics Employee Experience solving and how is that benefiting you?** It solves our dilemma according to clients' need. It makes our reporting easier to manipulate. ### 49. HXM with Qualtrics **Rating:** 4.5/5.0 stars **Reviewed by:** Arshad S. | Senior Manager - Technology Consulting, Enterprise (> 1000 emp.) **Reviewed Date:** December 05, 2021 **What do you like best about Qualtrics Employee Experience?** The support and the ease of use of the product are exceptional. **What do you dislike about Qualtrics Employee Experience?** Nothing as such. The product is beneficial in engaging the experience of employees and customers at the same level. **Recommendations to others considering Qualtrics Employee Experience:** It's an excellent product if your organization values it's employees and wants to understand their sentiments. **What problems is Qualtrics Employee Experience solving and how is that benefiting you?** We are not able to understand the issues employees face during everyday work. ### 50. Incredibly functional, mostly intuitive interface, and incredible customer support **Rating:** 5.0/5.0 stars **Reviewed by:** Raafi A. | Diversity & Inclusion Consultant, Data & Product lead, Mid-Market (51-1000 emp.) **Reviewed Date:** July 07, 2021 **What do you like best about Qualtrics Employee Experience?** Honestly, the customer service. A lot of platforms are user-friendly for simple things. And some also have really great functionality, like Qualtrics. But none that I've used have such incredible customer service that help you use the more complicated tools. **What do you dislike about Qualtrics Employee Experience?** The complicated things - dealing with employee hierarchies, for example, aren't exactly intuitive and the explanations are sometimes confusing. But if you just call customer service they're super helpful and can explain it really clearly! **What problems is Qualtrics Employee Experience solving and how is that benefiting you?** Trying to create an inclusion survey where I can load in individual demographic characteristics for survey participants has made it a lot easier to get high participation in our surveys! It allows us to develop better insights, that are more accurate for our whole company, and so we can build better interventions to support our staff. ## Qualtrics Employee Experience Discussions - [what is the best browser platform for creating surveys with qualtrix?](https://www.g2.com/discussions/what-is-the-best-browser-platform-for-creating-surveys-with-qualtrix) - 2 comments, 1 upvote - [how can i create personalised email on your site](https://www.g2.com/discussions/15952-how-can-i-create-personalised-email-on-your-site) - 1 comment, 1 upvote - [What is qualtrics experience management?](https://www.g2.com/discussions/what-is-qualtrics-experience-management) - 1 comment - [View Qualtrics Employee Experience pricing details and edition comparison](https://www.g2.com/products/qualtrics-employee-experience/reviews?page=3§ion=pricing&secure%5Bexpires_at%5D=2026-08-04+07%3A12%3A27+-0500&secure%5Bsession_id%5D=677bcf64-7fec-4749-8a69-369f170aebca&secure%5Btoken%5D=406f055c2f5e7823793a39405f7c206e96f5fd7e2ecc328b11430d55fe198b05&format=llm_user) ## Qualtrics Employee Experience Features **Basics** - Interoperability - Performance - Mobility - Internationalization **Performance reviews** - customizable forms - 360 reviews **Generative AI** - AI Text Generation - AI Text Summarization **Agentic AI - SAP Store** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Content** - Content Management - Content Library - Content Creation **Platform Basics** - Performance Benchmarking - Reporting & Dashboards - Interoperability **Feedback** - requesting feedback - continuous feedback **Data** - Platform Search - Alerts and Notifications - Visualization **Platform Content** - Employee Pulse Surveys - Survey Customization - Science-based templates **Data** - Dashboard and Reporting - Historical Analysis **Platform Additional Functionality** - Social Feedback Portal **Agentic AI - Exit Interview Management** - Adaptive Learning - Natural Language Interaction **Platform** - Customization - Integration APIs - Internationalization - User, Role, and Access Management - Dashboards ## Top Qualtrics Employee Experience Alternatives - [Lattice](https://www.g2.com/products/lattice-lattice/reviews) - 4.6/5.0 (3,954 reviews) - [15Five](https://www.g2.com/products/15five/reviews) - 4.6/5.0 (1,868 reviews) - [Culture Amp](https://www.g2.com/products/culture-amp/reviews) - 4.5/5.0 (1,589 reviews)