--- title: Qualtrics Employee Experience Reviews meta_title: 'Qualtrics Employee Experience Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 462 reviews by the users' company size, role or industry to find out how Qualtrics Employee Experience works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 462 scale: '5' date_modified: '2026-08-07' parent_category: name: Talent Management url: https://www.g2.com/categories/talent-management --- # Qualtrics Employee Experience Reviews **Vendor:** Qualtrics **Category:** [Employee Engagement Software](https://www.g2.com/categories/employee-engagement) **Average Rating:** 4.4/5.0 **Total Reviews:** 462 ## About Qualtrics Employee Experience Used by more than 3,500 brands worldwide, including 75% of the Fortune 500, Qualtrics XM for Employee Experience is the leading solution for transformative and modern employee experience management. Qualtrics delivers relevant, actionable and easy-to-understand insights to HR, senior leaders and people managers, enabling them to improve engagement, streamline talent planning, bolster productivity, boost retention, and drive innovation. Targeted, in-the-moment listening is drawn from every employee experience across the employee lifecycle that’s automatically synthesized to deliver easy to understand results, including personalized next steps for admins and people managers to take action. Qualtrics XM for Employee Experience is the only purpose-built system of action that considers the full employee journey by listening at every touchpoint and empowering leaders at all levels to understand the insights that matter most, so you can take the right actions at scale. Employee Engagement & Pulse Our industry-leading engagement solution is built on EX25, a science-backed measurement methodology that goes beyond basic engagement scores to capture the five KPIs proven to move business outcomes: Engagement, Inclusion, Intent to Stay, Well-Being, and Expectations. Developed from 32 million responses across 1,006 organizations, it comes with the world’s largest EX benchmark library –300+ items across 60 countries and 65 industries - so you're always validating against meaningful comparisons. Adjustable listening cadences (annual, bi-annual, quarterly) built-in mean you can meet your organization where it is without forcing an approach that drives survey fatigue. You can leverage our out-of-the-box methodology to get a program up and running in weeks, or create a completely customized program with the most flexible EX platform in the market. Move from listening to taking action at every level. Our bespoke manager results page delivers AI personalized recommendations based on each team's unique data—no analyst required—reducing analysis time by 10x+. Idea Boards let employees crowdsource and vote on improvements, while closed-loop communication tools show workers exactly what changed based on their input. Automated action planning workflows with progress tracking and reminders via Slack, Teams, and Workday ensures follow-through at scale. Employee Lifecycle Management Qualtrics connects listening to every critical moment of the employee journey, from candidate experience through onboarding and retention. Pre-built yet customizable programs automatically trigger feedback at key touchpoints, with ATS and HRIS integrations that eliminate manual setup and real-time workflow integrations (Slack, Teams) that let teams resolve issues as they surface. AI-powered text analytics surface sentiment and themes across open-ended feedback, so recruiting and HR teams can quickly diagnose what's driving candidate drop-off, onboarding gaps, or early attrition—without digging through raw data. Where Lifecycle Management goes further is in connecting the dots across the full employee journey. Cross-program analysis links lifecycle data to engagement and well-being scores, giving HR leaders a clear view of how key moments shape long-term retention. The drivers of attrition tool identifies which employee segments are at highest risk and surface statistically significant causes, including a flight risk simulator that lets you model the business impact of different interventions before you act. The result: retention strategies built on evidence, not intuition. 360 Development Feedback Create a powerful culture of development to close talent gaps and accelerate organizational performance with our 60 Development solution . By capturing personalized, data-driven and actionable insights, you empower employees at all levels to accelerate their careers, become better leaders, and improve their business impact. Furthermore, enterprise-level insights enable HR and L&D teams to understand where employee development efforts have had the greatest impact across the organization. Qualtrics XM Platform Qualtrics' Employee Experience platform is built with the highest enterprise security standards, includingFedRAMP authorization and GDPR/CCPA compliance. Our team includes 60+ AI and I/O scientists backed by $500M+ in R&D- security and purpose-built AI aren't afterthoughts—they're foundational. Qualtrics is the technology platform that organizations use to collect, manage, and act on experience data, also called X-data™. The Qualtrics XM Platform™ is a system of action, used by teams, departments, and entire organizations to manage the core experiences of business—customer, employee, and market research—on one platform. Over 13,500 enterprises worldwide, including more than 85 percent of the Fortune 500, rely on Qualtrics to consistently build products that people love, create more loyal customers, develop a phenomenal employee-centric culture, and build iconic brands. ## Qualtrics Employee Experience Pros & Cons **What users like:** - Users find the **easy-to-use interface** of Qualtrics Employee Experience instrumental in streamlining data collection and analysis. (6 reviews) - Users find the **easy data collection and real-time insights** invaluable for effective decision-making and employee engagement. (4 reviews) - Users appreciate the **customizable dashboards** and **real-time insights** for effective data-driven decision-making in employee engagement. (4 reviews) - Users find the **real-time insights and easy interface** of Qualtrics Employee Experience extremely helpful for decision-making. (3 reviews) - Users praise the **exceptional customer support** of Qualtrics Employee Experience, making implementation and usage straightforward and efficient. (2 reviews) - Users value the **easy implementation** of Qualtrics Employee Experience, facilitating smooth staff management and support. (2 reviews) - Users highlight the **user-friendly interface** of Qualtrics, which significantly enhances employee engagement through effective data analysis. (2 reviews) - Implementation Ease (2 reviews) - Users find that Qualtrics Employee Experience provides **time-saving data collection** features that enhance overall efficiency across organizations. (2 reviews) - Users appreciate the **easy-to-use interface** of Qualtrics Employee Experience, enhancing data analysis and employee engagement. (2 reviews) **What users dislike:** - Users find the **difficult usability** of Qualtrics Employee Experience overwhelming, especially for those new to design and data analysis. (3 reviews) - Users find the **learning curve steep** , making it challenging to understand and teach others about the tool. (3 reviews) - Users find the **complex usability** of Qualtrics Employee Experience challenging, especially for newcomers navigating the survey system. (2 reviews) - Users find the **high costs** of Qualtrics Employee Experience to be burdensome, especially for smaller organizations. (2 reviews) - Users find Qualtrics Employee Experience to be **expensive** , particularly burdening smaller organizations with high costs. (2 reviews) - Users find the platform **not intuitive** , especially challenging for those unfamiliar with design and data analysis. (2 reviews) - Users find the **learning curve complex** for new users due to the numerous features in each survey. (1 reviews) - Dashboard Issues (1 reviews) - Difficult Customization (1 reviews) - Expensive Subscriptions (1 reviews) ## Qualtrics Employee Experience Reviews ### 1. Industry leader continues to perform **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Mid-Market (51-1000 emp.) **Reviewed Date:** May 31, 2016 **What do you like best about Qualtrics Employee Experience?** I love the flexibility of Qualtrics-- there are so many options for various forms of assessment and data analysis. We use Qualtrics for everything from a simple satisfaction survey to complex, multi-step assessments. It is our go-to tool. **What do you dislike about Qualtrics Employee Experience?** The only thing I dislike is the inability to change things after applying logic. I realize this is to prevent problems, but it can sometimes lock you in TOO soon and you aren't able to play around. Furthermore, Qualtrics can be a little tricky to get started with, if you aren't tech savvy. I had no issues, but some of my more "senior" colleagues struggled to adapt to the more complex interface. **Recommendations to others considering Qualtrics Employee Experience:** Qualtrics really does it all. I wouldn't hesitate to implement it on a campus in the future, if I were to work elsewhere. **What problems is Qualtrics Employee Experience solving and how is that benefiting you?** We utilize Qualtrics for all assessment. Qualtrics has taken the place of several other platforms, as it continuously outperforms the competition. ### 2. East to use **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Management Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** April 11, 2017 **What do you like best about Qualtrics Employee Experience?** I like how easy it is to go through surveys using this software **What do you dislike about Qualtrics Employee Experience?** I wish it tracked employee responses better **Recommendations to others considering Qualtrics Employee Experience:** it is a good software **What problems is Qualtrics Employee Experience solving and how is that benefiting you?** employee engagement - tracking responses helps ### 3. Easy to use for simple stuff, enough under the hood for complicated projects. **Rating:** 5.0/5.0 stars **Reviewed by:** Ben E. | Research Scientist II, Higher Education, Enterprise (> 1000 emp.) **Reviewed Date:** August 29, 2016 **What do you like best about Qualtrics Employee Experience?** Security and features. I want to compose a panel out of respondents from another panel I can do it. The reporting features are a major plus: let clients watch data accumulate, without giving them permissions on things like the email address, Tech support is top notch, I call whenever, and get a live human being who knows the product. **What do you dislike about Qualtrics Employee Experience?** Too much .css and javascript to make it do what I need it to do. **What problems is Qualtrics Employee Experience solving and how is that benefiting you?** For now, a mix of HS students, parents, test administrators, admissions officers, and a lot of internal projects. ### 4. Quality and Robust Survey Mechanism **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Enterprise (> 1000 emp.) **Reviewed Date:** May 25, 2016 **What do you like best about Qualtrics Employee Experience?** Qualtrics is quite easy to use and provides countless ways to measure opinion. I appreciate the ease of creating surveys and distributing them through the system, while generating reports could not be more simple. **What do you dislike about Qualtrics Employee Experience?** I do wish Qualtrics allowed for greater customization of formatting, specifically with greater use of multimedia in the questions available. **What problems is Qualtrics Employee Experience solving and how is that benefiting you?** Qualtrics allows us to use CAS and adds the benefit of securing information. We have realized that it's much more useful to use this service than others that are free to the public due to the features and branding that can be incorporated. ### 5. "Look what we can do with Qualtrics!" **Rating:** 5.0/5.0 stars **Reviewed by:** Melanie D. | Learning and Development Coordinator, Oil & Energy, Enterprise (> 1000 emp.) **Reviewed Date:** October 20, 2015 **What do you like best about Qualtrics Employee Experience?** The user friendliness of Qualtrics has been liberating. I don't feel intimidated using the program and I'm constantly finding new ways to use the platform. If I do find that I need help, the client success support team has been superior! They are quick to respond and I can continue building a new survey or assessment with little down time. **What do you dislike about Qualtrics Employee Experience?** The only bump I've hit so far is a desire to pull/run multiple respondent reports simultaneously - instead I have to filter out for a respondent's result one at a time. This is because I need all of the results specific to the respondent - not by count - which would be more traditional. **What problems is Qualtrics Employee Experience solving and how is that benefiting you?** We are currently collecting feedback on various course deliveries and workplace team events... We can immediately tweak the courses as needed if there is a trend in feedback and use the feedback for building more engaging agendas for meetings in the future. Qualtrics will also help us establish ROI for our L&D programs going forward. ### 6. Qualtrics is an extremely efficient way to collect data and display it appealingly. **Rating:** 4.5/5.0 stars **Reviewed by:** Melissa M. | Training and Development Coordinator, Transportation/Trucking/Railroad, Enterprise (> 1000 emp.) **Reviewed Date:** October 20, 2015 **What do you like best about Qualtrics Employee Experience?** I like the simplicity of the tool. It's extremely easy to use. They have some templates created already that are easy to edit and customize to your needs. They will also display all the data collected numerically which is perfect for running reports. **What do you dislike about Qualtrics Employee Experience?** We haven't made ours pretty yet. Right now we have everything with the standard white background with black letters and haven't branded it. I know that branding is possible, but we've been so busy setting up surveys and collecting data that we haven't taken the time to do that. **Recommendations to others considering Qualtrics Employee Experience:** There is not a better survey tool that is easier to implement. Once it's set up, it basically runs itself, there is little to no additional work required. **What problems is Qualtrics Employee Experience solving and how is that benefiting you?** We are using Qualtrics for employee engagement and retention. It's been reassuring to learn that everything has gone smoothly for our employees' first 30 days and they are connecting with their teams right away. We are excited to see the results of the 90 day engagement survey. In the future, we want to set up Qualtrics for exit interviews as well. ### 7. Easy User Interface...Create Dynamic Respondent Experiences **Rating:** 5.0/5.0 stars **Reviewed by:** Kamilah S. | Senior Consultant, Management Consulting, Enterprise (> 1000 emp.) **Reviewed Date:** February 18, 2016 **What do you like best about Qualtrics Employee Experience?** The survey editor is wonderful. The ability to add sophisticated features around panelts, embedded data, previous reponses, quotas, really helps us create tools for our clients that are exactly what they ask for. **What do you dislike about Qualtrics Employee Experience?** The research suite reporting function is rudimentary at best. Also, there are some hard coded features in some text registration boxes that were not tested. For some of our clients they have found email authentication text box very small and hard to read the full entry. **Recommendations to others considering Qualtrics Employee Experience:** This is a great platform for those who want timely access to insights and a sophisticated platform for capturing and analyzing data. **What problems is Qualtrics Employee Experience solving and how is that benefiting you?** Skills gaps for workfoce, employee engagement, assessing culture to drive innovation ### 8. Great software that gets the job done efficiently and effectively **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.) **Reviewed Date:** October 20, 2015 **What do you like best about Qualtrics Employee Experience?** From the very beginning it was important the Qualtric be easy to use for anyone. We found the interface to be very user-friendly, the survey building to be as simple or as complex as one would like to make it with many different question types to choose from, and a platform that allowed us to do a bit more custom programming if we chose. **What do you dislike about Qualtrics Employee Experience?** While Qualtrics does have a very good selection of question types, I'd like to see even more added in the future. I'd also like to have the ability to print out the survey flow on more complex surveys. It would also be nice to have a survey "planner" section where I can build flows without having to construct the entire survey so I can branstorm ideas before having to actually create the questions in order to create the flow. **Recommendations to others considering Qualtrics Employee Experience:** Qualtrics is absolutely worth the investment. The software is stable, they continue to make updates, and the support is top-notch. **What problems is Qualtrics Employee Experience solving and how is that benefiting you?** Internal employee engagement and recognition, customer feedback on specific service implementations, general customer feedback on prices, customer service levels, quality assessments, competitor information, etc. We have been able to obtain a wealth of knowledge just from these areas alone; knowledge that we'd never been able to obtain before in as efficient of a manner. ### 9. Excellent customer service. Prompt and thorough answers. **Rating:** 5.0/5.0 stars **Reviewed by:** Jennifer C. | Talent Development Specialist, Enterprise (> 1000 emp.) **Reviewed Date:** June 03, 2016 **What do you like best about Qualtrics Employee Experience?** The customer service is the best. The options within the tool are extensive. **What do you dislike about Qualtrics Employee Experience?** I have not found anything to my disliking. **What problems is Qualtrics Employee Experience solving and how is that benefiting you?** Changes to products to meet customer needs and requests. ### 10. Easy, no training required **Rating:** 4.0/5.0 stars **Reviewed by:** Nicholas W. | Senior Data Analyst, Mining & Metals, Enterprise (> 1000 emp.) **Reviewed Date:** October 20, 2015 **What do you like best about Qualtrics Employee Experience?** I like that it's easy to figure things out organically. I never had any formal training on the software but I have been able to use some of the more advanced features of the software just by clicking around. **What do you dislike about Qualtrics Employee Experience?** Sending things out non-anonymous surveys requires some other service or something to that effect. Exporting of data could be a bit more friendly. **What problems is Qualtrics Employee Experience solving and how is that benefiting you?** I use this for different things depending on the need. Typically I use this to do small one off surveys of the team about employee engagement. ### 11. Research suite **Rating:** 4.5/5.0 stars **Reviewed by:** Rogers M. | Manager, Consumer and Market Insights, Higher Education, Enterprise (> 1000 emp.) **Reviewed Date:** February 18, 2016 **What do you like best about Qualtrics Employee Experience?** it is simple to use for a standard and not tech guys. **What do you dislike about Qualtrics Employee Experience?** as we have a customized reporting portal sometimes is dificult to have support. **What problems is Qualtrics Employee Experience solving and how is that benefiting you?** student satisfaction ### 12. very professional and useful tool to collection employee feed back. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Electrical/Electronic Manufacturing | Enterprise (> 1000 emp.) **Reviewed Date:** October 21, 2015 **What do you like best about Qualtrics Employee Experience?** Data survey report function:Quatrics can collect feedback and reminder no feedback employee to completed my survey . Some time when I check the survey result according to the data report, I can find who havent completed, I can select them and remind they completed. **What do you dislike about Qualtrics Employee Experience?** Would you please add more functional and the version more friendly and fancy. Some time when I login I feel very professional but also feel boring. I think you can change the version, more color more fancy to . **Recommendations to others considering Qualtrics Employee Experience:** Change the version and add more function can anaylst the data/ **What problems is Qualtrics Employee Experience solving and how is that benefiting you?** We send employee engagement survey or custom satisification survey regular. benefit:we can find the data more straight forward. ## Qualtrics Employee Experience Discussions - [what is the best browser platform for creating surveys with qualtrix?](https://www.g2.com/discussions/what-is-the-best-browser-platform-for-creating-surveys-with-qualtrix) - 2 comments, 1 upvote - [how can i create personalised email on your site](https://www.g2.com/discussions/15952-how-can-i-create-personalised-email-on-your-site) - 1 comment, 1 upvote - [What is qualtrics experience management?](https://www.g2.com/discussions/what-is-qualtrics-experience-management) - 1 comment - [View Qualtrics Employee Experience pricing details and edition comparison](https://www.g2.com/products/qualtrics-employee-experience/reviews?page=10§ion=pricing&secure%5Bexpires_at%5D=2026-08-07+10%3A30%3A44+-0500&secure%5Bsession_id%5D=22f219dd-8da3-4227-b911-ca6c6f203a8f&secure%5Btoken%5D=676486d905f5aa1d135a0fc97344c2d2e49912db15f8ca50bec9ca916ec78f4a&format=llm_user) ## Qualtrics Employee Experience Features **Basics** - Interoperability - Performance - Mobility - Internationalization **Performance reviews** - customizable forms - 360 reviews **Generative AI** - AI Text Generation - AI Text Summarization - Generative AI **Agentic AI - SAP Store** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Additional Functionality** - Onboarding - Individual Development Plans - Career Development - Approval Process Control - Customizable Branding - AI Copilot - Reminders - Customizable Templates - Employee Profiles - Employee Engagement - Learning & Development - API **Content** - Content Management - Content Library - Content Creation **Platform Basics** - Performance Benchmarking - Reporting & Dashboards - Interoperability **Feedback** - requesting feedback - continuous feedback - Anonymous Feedback **Data** - Platform Search - Alerts and Notifications - Visualization **Platform Content** - Employee Pulse Surveys - Survey Customization - Science-based templates - Customizable Templates **Data** - Dashboard and Reporting - Historical Analysis - Activity Dashboard **Additional Functionality** - Customizable Templates - Question Library - Self Service Portal - Assessment Management - Skills Assessment - Employee Database - Employee Portal - Generative AI - Email Reminders - Rater Selection - Appraisal History - Survey/Poll Management - Customizable Branding - Employee Profiles - Performance Management - Customizable Questions - Reminders - Reporting/Analytics - Progress Tracking - AI Copilot - Dashboard - Third-Party Integrations - Self Assessment - Pulse Surveys - Feedback Management - Real-Time Data - Goal Setting/Tracking - Data Import/Export - API - Performance Review Management - Benchmarking - Individual Development Plans **Platform Additional Functionality** - Social Feedback Portal - Employee Portal - Surveys & Feedback **Agentic AI - Exit Interview Management** - Adaptive Learning - Natural Language Interaction **Additional Functionality** - Real-Time Reporting - Customizable Branding - Rewards Program - Reporting/Analytics - Learning & Development - Social Engagement - Chat/Messaging - Customizable Questions - Customizable Reports - Commenting/Notes - Engagement Tracking - Generative AI - Employee Profiles - Question Library - Gamification - Real-Time Data - Performance Metrics - Scoring - AI Copilot - Offboarding - Visual Analytics - Employee Onboarding - Alerts/Notifications - Employee Database **Platform** - Customization - Integration APIs - Internationalization - User, Role, and Access Management - Activity Dashboard - Activity Dashboard - Mobile Access - Activity Dashboard - Training Management - Goal Management - Feedback Management - Action Management - Mobile Access - Activity Dashboard - Benefits Dashboard - Activity Dashboard - Feedback Management - Performance Management - Recruitment Management - Compliance Management - Training Management - Calendar Management - Employee Management - Orientation Workflow Management - Task Management - HR Management - Help Desk Management - Mobile Access - Payroll Management - Document Management - Job Description Management - Social Media Integration - Mobile Access - Activity Dashboard - Third-Party Integrations - Assessment Management - Social Media Integration - Activity Dashboard - Mobile Access - Third-Party Integration - Initiative Management - Workflow Management - Community Management - Employee Referral Management - Candidate Management - Workflow Management - Communication Management - Advertising Management - Application Management - Email Management - Job Management - Discount Management - Pipeline Management - File Management - Job Management - Data Storage Management - Compensation Management - Employee Management - Job Application Management - HR Management - Competency Management - Performance Management - Compliance Management - Job Description Management - Evaluation Management ## Top Qualtrics Employee Experience Alternatives - [Lattice](https://www.g2.com/products/lattice-lattice/reviews) - 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