The visualizations are clean, engaging and there are a lot of chart type to pick from Review collected by and hosted on G2.com.

When you have too many widgets in the same page the performance of the platform is very affected Review collected by and hosted on G2.com.

None. I was sold on the promise that the system could handle our data set, then left with no support. When the survey was published it immediately crashed. Then customer service helped to implement the loop feature but they told me wrong how to do it. And that system crashed. Then I did it on my own and it worked. Review collected by and hosted on G2.com.

Lack of ability to analyze data. Once I got the survey to work and collected data I was completely unable to use your system to analyze it. Instead of helping to find a solution I was told to not use so many questions next time. In order to even extract the data I had to hire a graduate student at the University of Minnesota, and using the super computer she extracted the data. From there she cleaned it and was able to easily analyze it. It's ridiculous that a multi billion dollar company could not do this. Unfortunately, this cost us an additional $5,000. That means we paid $5,000 for your relatively useless service and an additional $5,000 for a student to fix it. I firmly believe aualtrics should provide a refund of at least $3500. I have tried contacting the company but I continue to be ghosted. Review collected by and hosted on G2.com.

Dashboards are powerful sistems to connect the company with our customer key areas. Review collected by and hosted on G2.com.

The look and feel of the engage platform is not up to date.Lack of colours and still quite complicate to manage. Review collected by and hosted on G2.com.

The ease of creating surveys is a huge bonus. Also love the sentiment analysis widget for open text questions Review collected by and hosted on G2.com.

I want to be able to visualize the same data set for different time frames side by side on the same dashboard. Hoping for the ability to filter at the group level rather than just top of page filters. Review collected by and hosted on G2.com.

The frequency of the follow-ups. I received an email throughout the day informing me of what was going on with my issue. Review collected by and hosted on G2.com.

They were not able to resolve my issue in a timely manner. Review collected by and hosted on G2.com.

Its experience management software captures and analyzes customer feedback and sentiment across multiple channels, providing actionable insights to drive business growth Review collected by and hosted on G2.com.

At times difficult to remember the UI and integration options. However, with frequent use, it becomes easy and one can implement integrations Review collected by and hosted on G2.com.

It's user friendly, easy to use and the support services are extremely fast and responsive. Review collected by and hosted on G2.com.

Sometimes I am not about to find the real outcomes of the data which I share over it but it's just a small draw back Review collected by and hosted on G2.com.

I have used qualtrics from last 5 years it's a complete analytics tool for insights sentiment analysis crosstabs and dashboard, reports it's a good tool Review collected by and hosted on G2.com.

Only thing I dislike is you have to pay 100-200$ to get their certificates it's kindoff not required Review collected by and hosted on G2.com.

Drag and Drop features, easy to collaborate Review collected by and hosted on G2.com.

lag issues, with heavy studies the Block and survey flow become practically impossible to work with Review collected by and hosted on G2.com.

Self service, easy to use, powerful reports Review collected by and hosted on G2.com.

Some solutions can only be done using API instead directly Review collected by and hosted on G2.com.