--- title: Qualtrics Customer Experience Reviews meta\_title: 'Qualtrics Customer Experience Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 751 reviews by the users' company size, role or industry to find out how Qualtrics Customer Experience works for a business like yours. aggregate\_rating: rating\_value: 4.3 review\_count: 751 scale: '5' date\_modified: '2026-08-11' parent\_category: name: Customer Service url: https://www.g2.com/categories/customer-service --- ### Qualtrics Customer Experience Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users appreciate the **ease of use** of Qualtrics Customer Experience, making data collection and analysis accessible for everyone. [(18 mentions)](https://www.g2.com/products/qualtrics-customer-experience/reviews?filters%5Bsentiment_snippet%5D=1683105&qs=pros-and-cons#reviews) Users value the **powerful analytics** of Qualtrics Customer Experience, enabling insightful understanding and enhancement of customer journeys. [(14 mentions)](https://www.g2.com/products/qualtrics-customer-experience/reviews?filters%5Bsentiment_snippet%5D=1682231&qs=pros-and-cons#reviews) Users find Qualtrics to be **extremely helpful** in improving customer satisfaction and streamlining service procedures. [(13 mentions)](https://www.g2.com/products/qualtrics-customer-experience/reviews?filters%5Bsentiment_snippet%5D=1681223&qs=pros-and-cons#reviews) Users value the **deep insights generation** from Qualtrics, enhancing customer satisfaction and retention through effective data analysis. [(9 mentions)](https://www.g2.com/products/qualtrics-customer-experience/reviews?filters%5Bsentiment_snippet%5D=1684021&qs=pros-and-cons#reviews) Users value the **strong analytics and reporting capabilities** of Qualtrics for deep insights into customer feedback. [(9 mentions)](https://www.g2.com/products/qualtrics-customer-experience/reviews?filters%5Bsentiment_snippet%5D=1682132&qs=pros-and-cons#reviews) Users find the **complexity** of Qualtrics challenging, especially new users needing only basic survey functionalities. [(7 mentions)](https://www.g2.com/products/qualtrics-customer-experience/reviews?filters%5Bsentiment_snippet%5D=1684225&qs=pros-and-cons#reviews) Users find that Qualtrics has a great interface but requires **improvement on custom setup** and Text iQ functionality. [(7 mentions)](https://www.g2.com/products/qualtrics-customer-experience/reviews?filters%5Bsentiment_snippet%5D=1682971&qs=pros-and-cons#reviews) Users find **limited customization** challenging, especially when trying to simplify the platform for basic survey needs. [(7 mentions)](https://www.g2.com/products/qualtrics-customer-experience/reviews?filters%5Bsentiment_snippet%5D=1683167&qs=pros-and-cons#reviews) New users may find the **complexity of the interface** overwhelming, making initial setup and navigation challenging. [(7 mentions)](https://www.g2.com/products/qualtrics-customer-experience/reviews?filters%5Bsentiment_snippet%5D=1679156&qs=pros-and-cons#reviews) Users find the pricing of Qualtrics to be **high** , making it challenging for smaller teams with limited budgets. [(6 mentions)](https://www.g2.com/products/qualtrics-customer-experience/reviews?filters%5Bsentiment_snippet%5D=1683211&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Qualtrics Customer Experience ##### 1. Ease of Use Users appreciate the **ease of use** of Qualtrics Customer Experience, making data collection and analysis accessible for everyone. [ See 18 mentions ](https://www.g2.com/products/qualtrics-customer-experience/reviews?filters%5Bsentiment_snippet%5D=1683105&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Enterprise (\> 1000 emp.) 5.0/5 "Flexible and Feature-Rich CX Platform" What do you like about Qualtrics Customer Experience? What I like most is the platform’s flexibility and depth. It allows us to design highly customized surveys with advanced logic, segmentation, and targ ![Saurabh B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Saurabh B.") SB Saurabh B. Mid-Market (51-1000 emp.) 4.5/5 "Powerful Platform for Customer Experience Insights" What do you like about Qualtrics Customer Experience? Qualtrics provides deep insights into customer feedback with strong analytics and reporting capabilities. The platform makes it easy to collect, analy ##### 2. Analytics Users value the **powerful analytics** of Qualtrics Customer Experience, enabling insightful understanding and enhancement of customer journeys. [ See 14 mentions ](https://www.g2.com/products/qualtrics-customer-experience/reviews?filters%5Bsentiment_snippet%5D=1682231&qs=pros-and-cons#reviews) See Related User Reviews ZA Zainab A. 3.5/5 "Powerful Insights for Enhanced Customer Experience" What do you like about Qualtrics Customer Experience? I like how Qualtrics Customer Experience solves problems for customers and improves their experience. The customer XM feature helps businesses underst ![Saurabh B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Saurabh B.") SB Saurabh B. Mid-Market (51-1000 emp.) 4.5/5 "Powerful Platform for Customer Experience Insights" What do you like about Qualtrics Customer Experience? Qualtrics provides deep insights into customer feedback with strong analytics and reporting capabilities. The platform makes it easy to collect, analy ##### 3. Helpful Users find Qualtrics to be **extremely helpful** in improving customer satisfaction and streamlining service procedures. [ See 13 mentions ](https://www.g2.com/products/qualtrics-customer-experience/reviews?filters%5Bsentiment_snippet%5D=1681223&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Enterprise (\> 1000 emp.) 5.0/5 "Flexible and Feature-Rich CX Platform" What do you like about Qualtrics Customer Experience? What I like most is the platform’s flexibility and depth. It allows us to design highly customized surveys with advanced logic, segmentation, and targ ZA Zainab A. 3.5/5 "Powerful Insights for Enhanced Customer Experience" What do you like about Qualtrics Customer Experience? I like how Qualtrics Customer Experience solves problems for customers and improves their experience. The customer XM feature helps businesses underst ##### 4. Insights Generation Users value the **deep insights generation** from Qualtrics, enhancing customer satisfaction and retention through effective data analysis. [ See 9 mentions ](https://www.g2.com/products/qualtrics-customer-experience/reviews?filters%5Bsentiment_snippet%5D=1684021&qs=pros-and-cons#reviews) See Related User Reviews ![Saurabh B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Saurabh B.") SB Saurabh B. Mid-Market (51-1000 emp.) 4.5/5 "Powerful Platform for Customer Experience Insights" What do you like about Qualtrics Customer Experience? Qualtrics provides deep insights into customer feedback with strong analytics and reporting capabilities. The platform makes it easy to collect, analy ![Fiaz H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Fiaz H.") FH Fiaz H. Enterprise (\> 1000 emp.) 5.0/5 "Qualtrics Customer Experience" What do you like about Qualtrics Customer Experience? Qualtrics allows my business to gain key insights into the whole Customer experience from start to finish. in this way we can improve on customer sati ##### 5. Reporting Users value the **strong analytics and reporting capabilities** of Qualtrics for deep insights into customer feedback. [ See 9 mentions ](https://www.g2.com/products/qualtrics-customer-experience/reviews?filters%5Bsentiment_snippet%5D=1682132&qs=pros-and-cons#reviews) See Related User Reviews ![Saurabh B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Saurabh B.") SB Saurabh B. Mid-Market (51-1000 emp.) 4.5/5 "Powerful Platform for Customer Experience Insights" What do you like about Qualtrics Customer Experience? Qualtrics provides deep insights into customer feedback with strong analytics and reporting capabilities. The platform makes it easy to collect, analy ![Punnareddy p.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Punnareddy p.") PP Punnareddy p. Enterprise (\> 1000 emp.) 4.5/5 "Effortless Survey Creation and Analysis" What do you like about Qualtrics Customer Experience? This tool is extremely useful for creating and distributing surveys, as well as for managing templates whenever necessary. It also makes analyzing sur ### 5 Cons or Disadvantages of Qualtrics Customer Experience ##### 1. Complexity Users find the **complexity** of Qualtrics challenging, especially new users needing only basic survey functionalities. [ See 7 mentions ](https://www.g2.com/products/qualtrics-customer-experience/reviews?filters%5Bsentiment_snippet%5D=1684225&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Enterprise (\> 1000 emp.) 5.0/5 "Flexible and Feature-Rich CX Platform" What do you dislike about Qualtrics Customer Experience? The platform can feel complex for new users, particularly those who only need basic survey functionality. There is a learning curve due to the breadth ![Saurabh B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Saurabh B.") SB Saurabh B. Mid-Market (51-1000 emp.) 4.5/5 "Powerful Platform for Customer Experience Insights" What do you dislike about Qualtrics Customer Experience? The platform can feel complex, especially for new users, and setting up advanced workflows takes time. Pricing is also on the higher side for smaller ##### 2. Improvement Needed Users find that Qualtrics has a great interface but requires **improvement on custom setup** and Text iQ functionality. [ See 7 mentions ](https://www.g2.com/products/qualtrics-customer-experience/reviews?filters%5Bsentiment_snippet%5D=1682971&qs=pros-and-cons#reviews) See Related User Reviews ZA Zainab A. 3.5/5 "Powerful Insights for Enhanced Customer Experience" What do you dislike about Qualtrics Customer Experience? I think Qualtrics Customer Experience could be improved by simplifying the interface, enhancing reporting customization, and integrating more driven i AP Alvaro P. Enterprise (\> 1000 emp.) 4.0/5 "The Experience Tool for Excellence" What do you dislike about Qualtrics Customer Experience? Price is not competitive unless you really use all the features in the right way, which may be a challenge for some organizations, as it's designed to ##### 3. Limited Customization Users find **limited customization** challenging, especially when trying to simplify the platform for basic survey needs. [ See 7 mentions ](https://www.g2.com/products/qualtrics-customer-experience/reviews?filters%5Bsentiment_snippet%5D=1683167&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Enterprise (\> 1000 emp.) 5.0/5 "Flexible and Feature-Rich CX Platform" What do you dislike about Qualtrics Customer Experience? The platform can feel complex for new users, particularly those who only need basic survey functionality. There is a learning curve due to the breadth ZA Zainab A. 3.5/5 "Powerful Insights for Enhanced Customer Experience" What do you dislike about Qualtrics Customer Experience? I think Qualtrics Customer Experience could be improved by simplifying the interface, enhancing reporting customization, and integrating more driven i ##### 4. Not Intuitive New users may find the **complexity of the interface** overwhelming, making initial setup and navigation challenging. [ See 7 mentions ](https://www.g2.com/products/qualtrics-customer-experience/reviews?filters%5Bsentiment_snippet%5D=1679156&qs=pros-and-cons#reviews) See Related User Reviews ZA Zainab A. 3.5/5 "Powerful Insights for Enhanced Customer Experience" What do you dislike about Qualtrics Customer Experience? I think Qualtrics Customer Experience could be improved by simplifying the interface, enhancing reporting customization, and integrating more driven i ![Saurabh B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Saurabh B.") SB Saurabh B. Mid-Market (51-1000 emp.) 4.5/5 "Powerful Platform for Customer Experience Insights" What do you dislike about Qualtrics Customer Experience? The platform can feel complex, especially for new users, and setting up advanced workflows takes time. Pricing is also on the higher side for smaller ##### 5. Expensive Users find the pricing of Qualtrics to be **high** , making it challenging for smaller teams with limited budgets. [ See 6 mentions ](https://www.g2.com/products/qualtrics-customer-experience/reviews?filters%5Bsentiment_snippet%5D=1683211&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Enterprise (\> 1000 emp.) 5.0/5 "Flexible and Feature-Rich CX Platform" What do you dislike about Qualtrics Customer Experience? The platform can feel complex for new users, particularly those who only need basic survey functionality. There is a learning curve due to the breadth ![Saurabh B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Saurabh B.") SB Saurabh B. Mid-Market (51-1000 emp.) 4.5/5 "Powerful Platform for Customer Experience Insights" What do you dislike about Qualtrics Customer Experience? The platform can feel complex, especially for new users, and setting up advanced workflows takes time. Pricing is also on the higher side for smaller ![Vanika R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Vanika R.") VR Vanika R. Senior Associate(Data Analyst) Enterprise (\> 1000 emp.) 8/25/2023 Business partner of the seller or seller's competitor, not included in G2 scores. "Magnificent tool to analyse the customer behavior" 4.5/5 What do you like best about Qualtrics Customer Experience? It is easy to learn and incorporate and provides an end-to-end solution to analyze the customer's behavior using interactive dashboards personalized surveys for any topic-specific using great models to analyze the trends from sample space Review collected by and hosted on G2.com. What do you dislike about Qualtrics Customer Experience? tho it is a great and useful tool, costing is an issue research firms look for comparatively low-cost solutions provides a wide range of questions including different scales and visualization it should be more specific and basic leading to analytical statics Review collected by and hosted on G2.com. What problems is Qualtrics Customer Experience solving and how is that benefiting you? We used to track the various customer experience KPIs in our organization using this tool and report to the higher level management which further leads to relevant decision-making on the trends observed, hence we use it as a customer experience track and reporting too. Review collected by and hosted on G2.com. Show More 5/21/2024 Validated ReviewerIncentivizedSource: Organic Review from User Profile ![Lokesh V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lokesh V.") LV Lokesh V. Us and Canada Technical Recruiter Human Resources Mid-Market (51-1000 emp.) 10/9/2024 "About my valuable Qualtrics Customer Experience" 4/5 What do you like best about Qualtrics Customer Experience? Through advanced analytics and AI, Qualtrics CX turns feedback into actionable insights. Businesses can predict customer behavior, identify satisfaction drivers, and take proactive steps to prevent churn, boosting loyalty and driving long-term success. Review collected by and hosted on G2.com. What do you dislike about Qualtrics Customer Experience? No negative or Dislike points that i have Experienced in Qualtrics Review collected by and hosted on G2.com. What problems is Qualtrics Customer Experience solving and how is that benefiting you? As of now there are n problems with Qualtrics Customer Experience Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Yashwant S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Yashwant S.") YS Yashwant S. Senior Analyst Mid-Market (51-1000 emp.) 10/22/2024 "Qualtrics review" 3.5/5 What do you like best about Qualtrics Customer Experience? Qualtrics is well known platform with ease of survey creation, simplifying the survey user interface Review collected by and hosted on G2.com. What do you dislike about Qualtrics Customer Experience? Qualtrics have great interface but it need improvement on custom setup. Review collected by and hosted on G2.com. What problems is Qualtrics Customer Experience solving and how is that benefiting you? Easing the user interface to create the surveys Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Broadcast Media](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Broadcast Media") AB Verified User in Broadcast Media Enterprise (\> 1000 emp.) 5/22/2023 "Reliable tool that does what it needs" 4/5 What do you like best about Qualtrics Customer Experience? I like that it is easy to use and explain to others, it can easily be distributed and duplicated. We can also provide clients templates when they do not want to use the exact ones we offer. Review collected by and hosted on G2.com. What do you dislike about Qualtrics Customer Experience? The customers like the old results pannel more than the new one because it would allow them to download it as a .pdf and share with their managers. Only a few people have access to qualtrics in the company so they like it that they can share the results seperately. Review collected by and hosted on G2.com. What problems is Qualtrics Customer Experience solving and how is that benefiting you? Qualtrics has been allowing our clients to gain feed back from their audience so they can try to create better and more applicable content in their future events. This benefits us as we have more tools to offer our clients to help them do better. Review collected by and hosted on G2.com. Show More 3/14/2024 Validated ReviewerIncentivizedSource: G2 invite on behalf of seller IM Indrayani M. Mid-Market (51-1000 emp.) 11/6/2023 "Qualitrics is a great tool for surveys" 4/5 What do you like best about Qualtrics Customer Experience? Qualtrics is very dynamic in a way that allows different kinds of survey styles and attachments that make it versatile and it's usability wide. It allows to make changes to the survey at any point in time and records important details of the systems used and date/time of completion Review collected by and hosted on G2.com. What do you dislike about Qualtrics Customer Experience? When creating an email response format in the settings, codes need to be used to make calculations that are not easily available and not something a user is informed about. I had to find that out through a different source to check that. This was not easy The flexibility on how to replies to respondents shpuld be higher wherein code are made explicitly available. Addition of the header or footer would be a great option to have for corporate responses. I would use qualtrics almost 5 days a week and it was usually straightforward but for complicated cluent demands, it got tougher Review collected by and hosted on G2.com. What problems is Qualtrics Customer Experience solving and how is that benefiting you? It gives a one stop solution for all survey requirements and allows for customization to the organisation's need to a good extent. Although, better efforts can be made. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite JG Jeffery G. Mid-Market (51-1000 emp.) 3/8/2024 "Qualtrics is a great Platform for posing Research for Subjects to Access!" 5/5 What do you like best about Qualtrics Customer Experience? Easy to use software to create research instruments online. Customer Support is great! Review collected by and hosted on G2.com. What do you dislike about Qualtrics Customer Experience? Nothing comes to mind. One of the best online software platforms I have worked with. Review collected by and hosted on G2.com. What problems is Qualtrics Customer Experience solving and how is that benefiting you? It allows me to post research for students at a major university to aprtake of. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Consumer Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Consumer Services") IC Verified User in Consumer Services Enterprise (\> 1000 emp.) 6/19/2024 "Qualtrics is a tool for surveys and collecting data." 5/5 What do you like best about Qualtrics Customer Experience? It is easy to use, with a few clicks you can send a survey to your customers, the number of features is interesting, you can do a lot with the metrics that Qualtrics has. Review collected by and hosted on G2.com. What do you dislike about Qualtrics Customer Experience? For the moment, I haven't found anything that I dislike yet. Review collected by and hosted on G2.com. What problems is Qualtrics Customer Experience solving and how is that benefiting you? Using Qualtrics, we reach out to a list of customers to understand how the company was addressing their issues. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite SR Sangam R. Associate- Client Experience Analytics Solutions Enterprise (\> 1000 emp.) 8/31/2023 "I have 4 years of experience using Qualtrics EX, CX and Core Platform" 4/5 What do you like best about Qualtrics Customer Experience? Survey setup is quiet streamlined. Platform gives more emphasis to ease of survey design and also has multiple avenues with which you can distribute survey. It also gives more control to design the survey flow and also add advanced logic. Review collected by and hosted on G2.com. What do you dislike about Qualtrics Customer Experience? There are quiet few limitations when it comes to Customer Experience module. There are few widgets such as heatmap that is disabled also there is no other way to scale number set questions in this module. Custom calculations enable scaling but the effort required could be reduced if we have scales to assign for number set questions. Dashboard creation can be made more advanced to be more in line with dashboarding capabilities of data visualization tools such as Tableau or PowerBI. I think dashboard can use some more new exciting features and capabilities. Review collected by and hosted on G2.com. What problems is Qualtrics Customer Experience solving and how is that benefiting you? Qualtrics CX module has helped our organisation listed to our valued clients and adapt business solutions which have greatly improved the customer satisfaction with the company. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Avery B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Avery B.") AB Avery B. Small-Business (50 or fewer emp.) 5/22/2023 "Qualtrics is the Best Platform for Surveys" 5/5 What do you like best about Qualtrics Customer Experience? Qualtrics allows for detailed, customizable surveys that work well both for creation of a survey and for data analyzation. I use it for academics, work, and for personal/social uses. The many features allow for clean, simplified ways to ask questions that would otherwise seem messy and take up way too much space in a survey if done on any other platform. Review collected by and hosted on G2.com. What do you dislike about Qualtrics Customer Experience? Sometimes the loading takes a very long time, or Qualtrics doesn't save all of the questions I created. It can be difficult to edit things as it seems the site glitches at times. Review collected by and hosted on G2.com. What problems is Qualtrics Customer Experience solving and how is that benefiting you? It allows me to better customize and edit the Qualtrics and create surveys that are tailored to my needs, which as a customer involve work and academic uses. Although I haven't used the customer experience features aside from creating and analyzing Qualtrics reports. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Sadan S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sadan S.") SS Sadan S. Customer Success Specialist Mid-Market (51-1000 emp.) 9/7/2023 "An amazing experience that we have had ever." 4.5/5 What do you like best about Qualtrics Customer Experience? They were very helpful since the begining of the project and they helped us achieve our goals in an effective manner. The service after delivery was quite commendable. Review collected by and hosted on G2.com. What do you dislike about Qualtrics Customer Experience? Till now, there isnt anything that has bothered us. Whenever we have any queries we get the answers before the expected TAT and sometimes they help us beyond their office hours. Review collected by and hosted on G2.com. What problems is Qualtrics Customer Experience solving and how is that benefiting you? The feedback analytics is very useful and very effective in what we do. We have been using it quite some time now and we havent faced any issue in it. Plus, the reports generated is very accurate and it helps our board members to make their business decisions in a startegic way. Review collected by and hosted on G2.com. 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