# Quadient Accounts Receivable Reviews **Vendor:** Quadient **Category:** [Accounts Receivable Software](https://www.g2.com/categories/accounts-receivable) **Average Rating:** 4.4/5.0 **Total Reviews:** 138 ## About Quadient Accounts Receivable Quadient Accounts Receivable streamlines the entire order to cash cycle, helping finance teams collect payments faster, eliminate manual work, and manage cash flow with confidence. Designed for B2B organizations, the platform uses automated collection workflows and a frictionless customer payment experience to get customers paying 34% faster, making billing, invoicing, and follow ups smoother for finance teams and their customers. Quadient AR removes operational friction by automating routine tasks across invoicing, collections, and cash application, enabling teams to eliminate 50% of tedious manual work with industry leading automation. With real time, customizable dashboards powered by machine learning, teams can forecast cash flow with up to 94% accuracy while tracking aging, DSO, and payer behavior all in one place for faster, more confident decision making. With this level of clarity, finance teams can reduce bad debt, improve collection rates, and maintain a healthy cash flow. Customers see significant financial impact with Quadient AR delivering an impressive average of 403% ROI over three years, supported by reduced DSO, fewer write offs, and more consistent payment behavior. With automated reminders, multi channel invoice delivery, integrated payments, AI powered cash application, robust credit and dispute management, and seamless integrations with any ERP, Quadient transforms AR from a reactive, manual function into a proactive engine for cash flow acceleration, stronger customer relationships, and long term financial health. ## Quadient Accounts Receivable Pros & Cons **What users like:** - Users find the **ease of use** of Quadient Accounts Receivable enhances their daily AR activities and reporting. (5 reviews) - Users value the **automation features** of Quadient Accounts Receivable, enhancing efficiency and simplifying accounts management tasks. (4 reviews) - Customer Satisfaction (4 reviews) - Customer Management (3 reviews) - Reporting (3 reviews) - Access Ease (2 reviews) - Users appreciate the **collections efficiency** of Quadient Accounts Receivable, simplifying their accounts receivable processes effectively. (2 reviews) - Dunning Automation (2 reviews) - Easy Navigation (2 reviews) - Users appreciate the **efficiency** of Quadient Accounts Receivable, enabling smooth navigation and streamlined receivables management. (2 reviews) **What users dislike:** - Users frequently face **payment issues** with Quadient Accounts Receivable, causing frustration and delays in transactions. (3 reviews) - Users find **invoicing issues** frustrating, especially with the handling of multiple invoices and payment notifications. (2 reviews) - Users find the **missing features** in Quadient Accounts Receivable limit usability and complicate workflows. (2 reviews) - Card Issues (1 reviews) - Communication Issues (1 reviews) - Complexity (1 reviews) - Complex Processes (1 reviews) - Confusing Interface (1 reviews) - Email Automation Issues (1 reviews) - Users find the **email functionality limited** as it lacks predictive capabilities and is less robust than other platforms. (1 reviews) ## Quadient Accounts Receivable Reviews ### 1. collections **Rating:** 4.5/5.0 stars **Reviewed by:** Natalia A. | Collections Analyst , Financial Services, Mid-Market (51-1000 emp.) **Reviewed Date:** May 05, 2026 **What do you like best about Quadient Accounts Receivable?** I can easily see which invoices are past due, so I’m able to reach out to customers and request payment. It’s important that this information is available because it helps me act quickly and avoid late payments. I mostly use the Aging Report tab for this. I like to pool reports, I filter by my name as Assigned AR Specialist, pull my list of customer that has open invoices, and filter to have a knowledge of what to expect to receive the current month, Thinking more about this I use the Tasks to create actions to keep in mind and action on so it don't get lost, remind to contact the customer, communications from the customer **What do you dislike about Quadient Accounts Receivable?** Sometimes the billing cut-off doesn’t line up with the end of the month. Also, in the Goal tab on the Dashboard, there isn’t an option to change the goal period, so I have to manually calculate whether I’ve reached the goal or not by going to the Dashboard and then AR Specialist. It would be much easier if I could see this directly in the Goal option. The response from the customer go to the incorrect accounts, the tool sends the email to the customer in the first day of the month sometimes the response does not go to the correct account, **What problems is Quadient Accounts Receivable solving and how is that benefiting you?** I like being able to see when a customer responds to emails, but sometimes messages get lost or end up routed to the wrong account. What the tool does is sending the message to the customer this solves a lot of time, but when the customer responds this happens sometimes, I can filter by larger amounts and reach out the customer that has big open invoices so I can reach out my goal, Track the payments and what is open **Official Response from Ashlin Haley:** > Natalia, thank you for sharing your experience with Quadient Accounts Receivable! We're glad to hear that you find the Aging Report tab helpful for managing past due invoices and avoiding late payments, and that you utilize the Tasks feature to stay organized. We appreciate your insights on areas for improvement, such as aligning the billing cut-off with month-end and enhancing the Goal tab functionality for easier goal tracking. Our team is constantly working to enhance the platform's features and user experience. We will take your suggestions into consideration for future updates. If you encounter any issues with messages being routed incorrectly, please reach out to our support team so we can investigate and address this promptly. Thank you for choosing Quadient AR! ### 2. Move to Quadient AR (Yaypay) was a great experience **Rating:** 4.5/5.0 stars **Reviewed by:** Becky T. | FP&A / Risk Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** August 29, 2024 **What do you like best about Quadient Accounts Receivable?** I like that there is always an email trail for each customer. Whether it is an invoice which is issued, a payment remittance or a discussion about payments, disputes etc., all in one spot. I also like that there is a trail of who did what with a credit card. Who ran the card and what the outcome was. **What do you dislike about Quadient Accounts Receivable?** Sometimes the customer support struggles to have a timely response. The good news, they do send out notifications that their response has been delayed, so you know you are not forgotten. **What problems is Quadient Accounts Receivable solving and how is that benefiting you?** Invoice delivery. We used a competitor before moving to Yaypay; we had lots of issues with invoice delivery and accuracy. We also had an issue that everytime there was a payment on account (as we did not know how to apply the payment) that the customer received a credit memo for that payment. This caused a lot of confusion. We do not have this issue with Yaypay. **Official Response from Ashlin Haley:** > Becky, thank you for sharing your positive experience with Quadient Accounts Receivable and for taking the time to update your review! It's great to hear that Quadient AR has helped streamline your invoice delivery process and resolved issues you faced with a previous provider. We're thrilled to hear that you appreciate the email trail feature and the transparency it provides. We understand the importance of timely customer support and apologize for any delays you've experienced. Rest assured, we are continuously working to improve. Thank you for choosing Quadient AR! ### 3. Automated, Custom Collections and Easy CC/ACH Invoice Payments **Rating:** 5.0/5.0 stars **Reviewed by:** Finley P. | Accounting Associate, Mid-Market (51-1000 emp.) **Reviewed Date:** May 01, 2026 **What do you like best about Quadient Accounts Receivable?** I like the automated and customizable collections emails, and how easy it is for clients to pay their invoices. Definitely like the option for both CC or ACH payments. My company uses the automated reports for our salespeople as well and those have mostly worked very well. **What do you dislike about Quadient Accounts Receivable?** My biggest gripe with Quadient AR is that the system does not send receipts automatically! My clients and my fellow AR staff think it is a HUGE miss in the system, and it should be part of every single package. **What problems is Quadient Accounts Receivable solving and how is that benefiting you?** It is speeding up collections and taking away some of the basic tasks our collectors used to do, or making them easier. It gives clients a secure portal without making them log in, which is also really nice. **Official Response from Ashlin Haley:** > Finley, thank you for sharing your experience with Quadient Accounts Receivable! It's great to hear that Quadient AR is speeding up collections and streamlining tasks for your team. We're thrilled to hear that you appreciate the automated and customizable collections emails, as well as the ease of payment options for your clients. Providing an easy, secure portal for clients is a priority for us. We appreciate your feedback on automatic receipts and will definitely take this into consideration for future updates. If you have any further suggestions or need assistance, please feel free to reach out! ### 4. Effortless AR Management with Stellar Automation **Rating:** 4.0/5.0 stars **Reviewed by:** Farah Farzana K. | Associate Accounts Receivable Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** May 06, 2026 **What do you like best about Quadient Accounts Receivable?** I really like the automation capabilities of Quadient Accounts Receivable, particularly the automated emails, follow-ups, reminders, and task management. This significantly reduces manual effort and helps maintain consistent communication with customers, which is something I appreciate greatly. Another aspect I value is the integration with accounting systems like NetSuite, which enhances data accuracy and minimizes duplication of work. Additionally, the platform provides a centralized view of customer accounts, aiding in tracking payment status and follow-ups, making the overall collection performance more efficient. The setup was notably smooth and effective as everything was already set up when I logged in, which gives an impression of a fast and efficient system. **What do you dislike about Quadient Accounts Receivable?** Yes. Sure. There are areas where improvement could be beneficial. At times, the system interface can feel slightly unintuitive and certain workflows such as updating customer level details or customizing communication could be more streamlined. So I think these are some aspects where you could work on to make things even more effective. **What problems is Quadient Accounts Receivable solving and how is that benefiting you?** Quadient Accounts Receivable helps me receive money on time with automation and improves daily operations by managing overdue invoices, reminders, and tasks efficiently. **Official Response from Ashlin Haley:** > Farah, thank you for taking the time to share your thoughtful feedback on Quadient Accounts Receivable! We’re glad to hear that our automation, NetSuite integration, and centralized account visibility are helping you streamline collections, improve day‑to‑day efficiency, and maintain consistent communication with your customers. It’s especially great to know that the smooth setup experience made a strong first impression. We appreciate your feedback regarding the user interface and workflow customization, as this helps guide our ongoing product enhancements. Your feedback is invaluable as we continue working to make the platform even more intuitive and effective for our users. Thank you for choosing Quadient AR! ### 5. Effortless Accounts Management, Loved by Customers and Staff **Rating:** 5.0/5.0 stars **Reviewed by:** Kevin S. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 05, 2026 **What do you like best about Quadient Accounts Receivable?** I love that Quadient Accounts Receivable solves the problem of customers not receiving their invoices or having questions about them. I can just send them a link to their statement, and everything is easy for both customers and internal employees. It's fantastic that it's easy for internal employees in multiple departments to view the accounts receivable, invoice information, and customer information. I primarily help customers with invoice objections or questions, so having an easy place to find invoices, statements, and payment history saves me a lot of time, as it eliminates the need for research. My coworkers also mentioned that the initial setup was pretty easy, and it was a good experience. Overall, it's a 10, honestly. I love it. **What do you dislike about Quadient Accounts Receivable?** Simple and easy to use--internally and for customers. No training required. It's intuitive and quick. **What problems is Quadient Accounts Receivable solving and how is that benefiting you?** I use Quadient Accounts Receivable to help customers easily view invoices and statements, solving issues of missed invoices. It simplifies my workflow by making information accessible, saving time on research. It's also efficient for employees across departments to access account, invoice, and customer data. **Official Response from Ashlin Haley:** > Kevin, thank you for sharing your experience with Quadient Accounts Receivable! We're thrilled to hear that our platform has made managing accounts and invoices easier for both you and your customers. We're glad to know that the intuitive design and easy accessibility have been beneficial to you and your team. It's also great to hear that you've found Quadient AR easy to learn with no training required. Thank you for choosing Quadient AR! ### 6. User-Friendly with Essential Payment Features **Rating:** 4.0/5.0 stars **Reviewed by:** Cristian B. | Credit Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** May 04, 2026 **What do you like best about Quadient Accounts Receivable?** I find Quadient Accounts Receivable user-friendly, making it easy for me to navigate. I use it to view my customers' bills and provide them access for bill payment, which streamlines the process. I also find the YayPay links particularly useful as customers frequently ask for them. Additionally, the initial setup of Quadient Accounts Receivable was pretty easy for me; I just logged in and started using it. **What do you dislike about Quadient Accounts Receivable?** I would like for Sitelink and Edge to be on the same page and not have to log into them separately. It would just help to have access to all services and invoices in one place with no other log in. **What problems is Quadient Accounts Receivable solving and how is that benefiting you?** I use Quadient Accounts Receivable to view and manage customer bills. It provides a convenient way to see all charges in one place and is user-friendly. YayPay links are particularly useful because customers often ask for them. **Official Response from Ashlin Haley:** > Cristian, thank you for sharing your positive experience with Quadient Accounts Receivable! We're glad to hear that you find the platform user-friendly and that it streamlines your billing process. It's great to know that you also had an easy setup process. We appreciate your feedback regarding Sitelink and Edge logins for a more seamless experience. We'll certainly take this into consideration for future improvements. Thank you for choosing Quadient AR! ### 7. Interactive and Efficient, With Room for Improvement **Rating:** 4.0/5.0 stars **Reviewed by:** Carol G. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 07, 2026 **What do you like best about Quadient Accounts Receivable?** I like that Quadient Accounts Receivable is interactive and I can share it with my customers. It simplifies my day as I can send a customer a statement link, so they can retrieve their own invoices and make payments rather than me having to do it for them. It also helps by sending out reminder letters, which is great because I have so many customers that I cannot reach all of them in one month. **What do you dislike about Quadient Accounts Receivable?** I don't like that the credits and debits are separated. Also, when a customer uses a credit note on their payment, you cannot retrieve that credit note from the system. **What problems is Quadient Accounts Receivable solving and how is that benefiting you?** I use Quadient Accounts Receivable for daily collections, running invoice copies, and making payments. It simplifies my day by allowing customers to retrieve invoices and make payments independently and sends reminder letters to reach all my numerous customers. **Official Response from Ashlin Haley:** > Carol, thank you for your review! We're happy to hear that Quadient Accounts Receivable has simplified your collections process and improved efficiency. We appreciate your feedback on the separation of credits and debts as well as the retrieval of credit notes, and we will share these insights with our team. Your feedback helps us provide a better user experience. Thank you for choosing Quadient AR! ### 8. Effortless Shareable Statements with Easy Client Payments **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Services | Mid-Market (51-1000 emp.) **Reviewed Date:** May 27, 2026 **What do you like best about Quadient Accounts Receivable?** It's really easy to switch back and forth between our two product lines (we have two separate companies), incredibly easy to share statement links with clients so they can view/download any open or closed invoices. Clients can even make a payment or set up a payment plan. **What do you dislike about Quadient Accounts Receivable?** I can't really say I dislike anything about Quadient. **What problems is Quadient Accounts Receivable solving and how is that benefiting you?** Quadient does things that QuickBooks/Intuit just doesn't allow us to do. It has helped us increase invoice visibility with our clients and thus, we have collected more payments on overdue/past due invoices. Admin work is also decreased because clients can download their own invoices as opposed to us having to manually download PDFs for them which takes up a lot of time and effort. **Official Response from Ashlin Haley:** > Thank you for sharing your positive experience with Quadient Accounts Receivable! We are delighted to know that Quadient AR has helped streamline your processes and improve payment collections. It's also great to hear that our platform has made it easy for you to manage multiple product lines and enhance invoice visibility for your clients. Thank you for choosing Quadient! ### 9. Streamlined Invoicing with Easy Setup **Rating:** 4.5/5.0 stars **Reviewed by:** Daisy V. | ACCOUNTS RECEIVABLE SPECIALIST, Mid-Market (51-1000 emp.) **Reviewed Date:** May 01, 2026 **What do you like best about Quadient Accounts Receivable?** I really like how Quadient Accounts Receivable helps with organizing accounts and invoices, making the work more manageable. The different reports are a valuable feature as they help me keep track of accounts and goals effectively. The transition to Quadient Accounts Receivable was easy, which I appreciated. **What do you dislike about Quadient Accounts Receivable?** More personalization options **What problems is Quadient Accounts Receivable solving and how is that benefiting you?** I use Quadient Accounts Receivable for organizing accounts and invoices, sending emails and making calls. This organization helps make the work more manageable and the reports help keep track of accounts and goals. **Official Response from Ashlin Haley:** > Thank you for sharing your positive feedback about Quadient Accounts Receivable! We're thrilled to hear that you appreciate the automated workflows, customization options, and user-friendly interface. We appreciate your feedback on report exports, and we will pass these insights along to our team for their review. Thank you for choosing Quadient AR! ### 10. All Customer Info in One Place—Fast, Improving, and Worth Every Penny **Rating:** 5.0/5.0 stars **Reviewed by:** Marcel S. | Contract administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** May 05, 2026 **What do you like best about Quadient Accounts Receivable?** The fact that the whole information for a customer is in there. And also that you guys keep improving and keep up with our feedback. Means a lot At this point performance is very quick , integration with netsuite is best. and I dont know the cost for pricing but worth every penny **What do you dislike about Quadient Accounts Receivable?** I dont have a problem right now with Quadient **What problems is Quadient Accounts Receivable solving and how is that benefiting you?** The fact that I can provide my customers the whole insight of billing is the best product for me **Official Response from Ashlin Haley:** > Marcel, thank you for sharing your experience with Quadient Accounts Receivable! We're thrilled to hear that you find our platform valuable and that it provides all the necessary customer information you need. It's also great to know that you value the quick performance and seamless integration with NetSuite. We appreciate you highlighting our ongoing improvements. Customer feedback is essential and helps guide how we continue to enhance the experience! Thank you for choosing Quadient AR! ### 11. Flexible Reporting for High-Volume Data, Made Easier with AI **Rating:** 4.5/5.0 stars **Reviewed by:** Keren M. | Customer Payment Support, Mid-Market (51-1000 emp.) **Reviewed Date:** May 18, 2026 **What do you like best about Quadient Accounts Receivable?** How you can refine your reports and how flexible it is to manage a high volume of data without getting messy. The AI integration to it makes it even more user friendly. **What do you dislike about Quadient Accounts Receivable?** So far, I've liked everything. I wouldn't have anything more to add at the moment. **What problems is Quadient Accounts Receivable solving and how is that benefiting you?** Having clear visibility into my reports is a big plus for me. It saves time and makes it easier for me to do my job. **Official Response from Ashlin Haley:** > Keren, thank you for sharing your positive experience with Quadient Accounts Receivable! We're thrilled to hear that you find the reporting features and AI integration valuable for managing high-volume data efficiently. It's great to know that Quadient AR is saving you time and making it easier for you to do your job! Thank you for choosing Quadient to streamline your accounts receivable processes! ### 12. Seamless Sage Intacct Integration, Great UI and Collaboration **Rating:** 4.5/5.0 stars **Reviewed by:** Pasan Sumira P. | Financial Controller, Mid-Market (51-1000 emp.) **Reviewed Date:** May 08, 2026 **What do you like best about Quadient Accounts Receivable?** We really like the UI and the collaboration features, especially how seamlessly it integrates with Sage Intacct. The pricing is a bit high, but we still see a clear ROI. Support has been great as well, and we also appreciate the quarterly reviews we receive. **What do you dislike about Quadient Accounts Receivable?** The workflow feature could be improved a little bit more. **What problems is Quadient Accounts Receivable solving and how is that benefiting you?** It provides a single collaborative platform that helps both finance and sales teams stay in sync on receivables. **Official Response from Ashlin Haley:** > Pasan, thank you for sharing your positive feedback on Quadient Accounts Receivable! We're thrilled to hear that you appreciate the UI, collaboration features, and seamless integration with Sage Intacct. We're glad to hear that our support has been helpful and that you find value in the quarterly reviews. It's great to know that Quadient AR is benefiting your teams by providing a collaborative platform for finance and sales, and that you are seeing clear ROI. We’d love to hear more about your feedback on workflows. Please don’t hesitate to reach out to our support team. Thank you for choosing Quadient! ### 13. User-Friendly and Efficient for Managing Receivables **Rating:** 4.5/5.0 stars **Reviewed by:** Peter B. | Enterprise (> 1000 emp.) **Reviewed Date:** May 03, 2026 **What do you like best about Quadient Accounts Receivable?** I think Quadient Accounts Receivable is easy to use and quite user-friendly. It's easy to navigate, and there are a lot of different features that I like. I use it together with Genesys for our outbound calls, and that's pretty effective. I also appreciate how easy the initial setup was, as it's quite genuine and easy to use. **What do you dislike about Quadient Accounts Receivable?** {"I think the call feature should be within YAPAY, built in at a different software.","Maybe I should be able to send and select different open invoices from one account, instead of sending all or the oldest one."} **What problems is Quadient Accounts Receivable solving and how is that benefiting you?** I use Quadient Accounts Receivable to manage late payments and handle customer disputes effectively. **Official Response from Ashlin Haley:** > Peter, thank you for sharing your experience with Quadient Accounts Receivable! We're thrilled to hear that you find our platform user-friendly and efficient for managing receivables. We're glad to hear that Quadient AR is helping you manage late payments and customer disputes effectively. Your feedback about integrating the call feature and invoice selection is valuable, and we will definitely consider it for future enhancements. Thank you for choosing Quadient! ### 14. Customizable Workflows, Needs Better Email Formats **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Accounting | Mid-Market (51-1000 emp.) **Reviewed Date:** July 24, 2024 **What do you like best about Quadient Accounts Receivable?** I like the automated workflows in Quadient Accounts Receivable because I can easily tailor them. I find triggered events really useful, like when an email comes in with certain information, it sets a task for follow-up or ensures a promise to pay. This feature helps make sure payments come in when stated. The workflows overall are what I like the most. **What do you dislike about Quadient Accounts Receivable?** I find the email format lacking. When it's received, it looks cheap, and there's very low-grade customization possible. Embedding more and links is nearly impossible. **What problems is Quadient Accounts Receivable solving and how is that benefiting you?** I use Quadient Accounts Receivable for vendor contact storage, managing timelines for follow-ups, and as a payment platform. **Official Response from Ashlin Haley:** > Thank you for taking the time to update your review! We're thrilled to hear that you find Quadient Accounts Receivable's customizable workflows helpful for managing your tasks and ensuring timely payments. We appreciate your feedback on the email format and customization options. We'll definitely take your suggestions into consideration to enhance the email features for a better user experience. Thank you for choosing Quadient AR! ### 15. Email & Payment Automation That Keeps Getting Better **Rating:** 4.0/5.0 stars **Reviewed by:** Steve D. | Staff Accountant, Small-Business (50 or fewer emp.) **Reviewed Date:** May 04, 2026 **What do you like best about Quadient Accounts Receivable?** I appreciate the email and payment automation, as well as the ongoing efforts to continually improve the platform. **What do you dislike about Quadient Accounts Receivable?** Customer service isn’t always the best, and the ticketing process for both support concerns and feature upgrades feels obnoxious and unnecessarily frustrating. **What problems is Quadient Accounts Receivable solving and how is that benefiting you?** It helps us reach out to our customers more promptly when their accounts become past due, and it also lets them process payments without needing a human representative every time. **Official Response from Ashlin Haley:** > Steve, thank you for sharing your feedback with us! It's great to hear that Quadient Accounts Receivable is streamlining your payment process and helping you reach out to customers promptly. We're thrilled that you appreciate our email and payment automation features, and that you're seeing value from our ongoing product updates. We apologize for any inconvenience you've experienced with customer service and the ticketing process. Your feedback helps us improve, and we’re committed to delivering a better experience. If you have any specific concerns or would like us to follow up on anything, please don't hesitate to reach out. Thank you for choosing Quadient AR! ### 16. Great Visibility into Customer Experience and DSO-Reducing Automation **Rating:** 4.0/5.0 stars **Reviewed by:** Pamela S. | Accounting Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** May 05, 2026 **What do you like best about Quadient Accounts Receivable?** I like the visibility it provides into the customer experience, and how that helps our team stay focused on customer needs. The automation has also significantly helped us reduce our DSO. **What do you dislike about Quadient Accounts Receivable?** We ran into a few onboarding issues along the way, but everything has since been resolved. **What problems is Quadient Accounts Receivable solving and how is that benefiting you?** It helps resolve communication issues and payment issues, and it also provides better visibility into the customer’s side. **Official Response from Ashlin Haley:** > Pamela, thank you for sharing your experience with Quadient Accounts Receivable! It's great to hear that you appreciate the visibility it provides into the customer experience, and that it helps your team better focus on customer needs. We're thrilled that Quadient AR has also significantly helped you reduce your DSO! We apologize for any onboarding issues you encountered but are glad to hear that they have been resolved. If you have any further feedback or need assistance, please do not hesitate to reach out. ### 17. Effortless AR Management with Quadient **Rating:** 5.0/5.0 stars **Reviewed by:** Dilip Singh Y. | Credit Controller, Mid-Market (51-1000 emp.) **Reviewed Date:** May 04, 2026 **What do you like best about Quadient Accounts Receivable?** I find Quadient Accounts Receivable extremely useful for sending statements of account and invoices to clients, as well as for general accounts receivable purposes. It helps me avoid manual work and provides a convenient one-click solution. I appreciate its good visibility, where all tabs and click buttons are available on one screen. It's easy to download statements, invoices, and payment details. The platform is very easy to use and user-friendly, and it feels like a perfect fit since I've never encountered anything missing in Quadient Accounts Receivable. **What do you dislike about Quadient Accounts Receivable?** Nothing **What problems is Quadient Accounts Receivable solving and how is that benefiting you?** I find it helps me avoid more manual work and provides a one-click solution. **Official Response from Ashlin Haley:** > Dilip, thank you for sharing your positive experience with Quadient Accounts Receivable! We are thrilled to hear that our platform has been helpful in streamlining your accounts receivable processes and reducing manual work. We are glad you find it very easy to use and appreciate the convenience it offers with one-click solutions. Thank you for choosing Quadient! ### 18. Simple Layout, Highly Effective for Collections **Rating:** 4.5/5.0 stars **Reviewed by:** Daniela M. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 05, 2026 **What do you like best about Quadient Accounts Receivable?** I like Quadient Accounts Receivable's simple layout and find it effective. I also find the 'promise to pay' feature beneficial since it stops the workflows. **What do you dislike about Quadient Accounts Receivable?** The customer cards/data could be more editable and not just grabbed from the ERP. I wanted to edit the emails just on Yaypay and edit the customer type, for example. I have intercompany which I don't work with, but it shows, and if I could add that info on the customer data, I could filter it out. **What problems is Quadient Accounts Receivable solving and how is that benefiting you?** I use Quadient Accounts Receivable for organizing invoices and payments with a simple and effective layout. **Official Response from Ashlin Haley:** > Daniela, thank you for sharing your feedback on Quadient Accounts Receivable! We're thrilled to hear that you find the simple layout and 'promise to pay' feature beneficial. We appreciate your suggestions for more editable customer data and will definitely take that into consideration for future updates. If you have any specific requirements or further feedback, please feel free to reach out to our support team. We're here to assist you to ensure your experience with Quadient AR continues to be smooth and efficient. Thank you for choosing Quadient! ### 19. Detailed Insights, but Occasional Slowdowns **Rating:** 4.0/5.0 stars **Reviewed by:** Hilda R. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 19, 2026 **What do you like best about Quadient Accounts Receivable?** I like that Quadient Accounts Receivable is very detail-oriented. It shares all the information I need to be able to properly work my accounts. It gives me all the information I need to be able to accurately work these accounts and communicate it with our customers. **What do you dislike about Quadient Accounts Receivable?** Sometimes it runs slowly, and I'm not exactly sure why. But that can be resolved. **What problems is Quadient Accounts Receivable solving and how is that benefiting you?** I use Quadient Accounts Receivable to access all the details and dates, ensuring I can accurately handle and communicate customer accounts. **Official Response from Ashlin Haley:** > Hilda, thank you for sharing your feedback on Quadient Accounts Receivable! We're delighted to hear that you find Quadient AR detail-oriented and helpful in managing your accounts effectively. We understand that occasional slowdowns can be frustrating, and we apologize for any inconvenience this may have caused. Our team is constantly working to improve system performance, and we appreciate your patience. If you encounter any further issues, please feel free to reach out to our support team. Thank you for choosing Quadient! ### 20. Simplifies Accounts Management with Ease **Rating:** 5.0/5.0 stars **Reviewed by:** Eduardo G. | Sr Specialist Operations, Mid-Market (51-1000 emp.) **Reviewed Date:** May 06, 2026 **What do you like best about Quadient Accounts Receivable?** I like that Quadient Accounts Receivable makes things easier and simple for me. It helps a lot with my daily routine on billing and everything involving accounts receivable work since I'm an operation specialist. I appreciate how it makes it easier to see transactions and manage statements for accounts. The customer account details feature is particularly useful. Also, the initial setup was easy. **What do you dislike about Quadient Accounts Receivable?** NA **What problems is Quadient Accounts Receivable solving and how is that benefiting you?** Quadient Accounts Receivable makes it easier to see transactions with account statements, simplifying my daily billing routine. **Official Response from Ashlin Haley:** > Eduardo, thank you for sharing your experience with Quadient Accounts Receivable! We are thrilled to hear that Quadient AR has been a valuable tool for simplifying your daily routine tasks and making account management easier. It's also great to hear that your setup process was easy. We appreciate your feedback and are delighted to hear about your positive experience with our platform. Thank you for choosing Quadient AR! ### 21. User friendly **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** October 07, 2024 **What do you like best about Quadient Accounts Receivable?** It is user friendly and intuitive, the automatic reminders are a great help, we can easily update our notes, promises to pay, disputes. We can aslo apply cash from credit cards. **What do you dislike about Quadient Accounts Receivable?** It should be easier and more intuitive to separate invoice submissions and payment reminders, with a separate recipient & workflow. **What problems is Quadient Accounts Receivable solving and how is that benefiting you?** It is sending automatic reminders and statements, applying payments received by credit card. **Official Response from Ashlin Haley:** > Thank you for taking the time to update your review! We're thrilled to hear that Quadient Accounts Receivable is helping you with automatic reminders, applying payments received by credit card, as well as updating notes, promises to pay, and disputes. It's also great to know that you find Quadient AR user-friendly and intuitive. We appreciate your feedback about separating invoice submissions and payment reminders, and we will take this into account for future enhancements. Thank you for choosing Quadient! ### 22. JR **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** September 23, 2024 **What do you like best about Quadient Accounts Receivable?** It makes accounts receivable work and day-to-day life easier. it has greatly improved managing my workflow. great to discover i can download data immediately **What do you dislike about Quadient Accounts Receivable?** i´d like that invoices and payments are displayed together to reconcile easily from an accounts payable point of view **What problems is Quadient Accounts Receivable solving and how is that benefiting you?** Quadient is helping to manage our workflow and sending reminders in bulk action. it has saved a lot of time and money. **Official Response from Ashlin Haley:** > Thank you for your review! We are glad to hear that Quadient Accounts Receivable has made your day-to-day AR operations easier, and that it has greatly improved your workflows. It's amazing to hear that Quadient AR has saved you a lot of time and money! We appreciate your feedback on the display of invoices and payments and will share this insight with our team. Thank you for choosing Quadient! ### 23. Aging Reports and Task Management Made Easy **Rating:** 5.0/5.0 stars **Reviewed by:** Toni S. | Collections Specialist, Enterprise (> 1000 emp.) **Reviewed Date:** May 19, 2026 **What do you like best about Quadient Accounts Receivable?** I like that I can export an aging report. I also like that I can set tasks and review payments and adjustments. **What do you dislike about Quadient Accounts Receivable?** There’s a noticeable time lag when connecting with Intacct to pull updates. **What problems is Quadient Accounts Receivable solving and how is that benefiting you?** resolving the age of invoices it separates the age buckets and regions for me **Official Response from Ashlin Haley:** > Toni, thank you for sharing your feedback on Quadient Accounts Receivable! We’re pleased to hear that you are finding value in our aging reports, task management features, and invoice age buckets. We apologize for any inconvenience caused by time lags when connecting with Intacct and appreciate you bringing this to our attention. We’ll be sure to share your feedback with our team as we continue to improve. If you have any additional concerns or need assistance, please don’t hesitate to reach out to our support team. Thank you for choosing Quadient AR! ### 24. AR Made easy **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Accounting | Enterprise (> 1000 emp.) **Reviewed Date:** May 05, 2026 **What do you like best about Quadient Accounts Receivable?** I like it because it is easy to use and easy to track information **What do you dislike about Quadient Accounts Receivable?** I wish I could intergrate this product with SAP that I also use. **What problems is Quadient Accounts Receivable solving and how is that benefiting you?** It allows me to gather all the information I need in one location **Official Response from Ashlin Haley:** > Thank you for your review! We’re glad to hear that you find Quadient Accounts Receivable easy to use and effective for tracking everything in one place. Quadient AR does offer integrations with SAP ERP products, and if you need any assistance, please don’t hesitate to reach out to our team—we’re here to help enhance your experience. ### 25. Great Automated Workflows, Customization, and a Friendly UI **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** May 04, 2026 **What do you like best about Quadient Accounts Receivable?** The automated workflows and customization possibilities are great features along with the friendly UI. **What do you dislike about Quadient Accounts Receivable?** The impossibility to export some reports like Completed Tasks. **What problems is Quadient Accounts Receivable solving and how is that benefiting you?** The continuously UI improvement helps usability and accounts payable tasks faster. **Official Response from Ashlin Haley:** > Thank you for sharing your positive feedback about Quadient Accounts Receivable! We're thrilled to hear that you appreciate the automated workflows, customization options, and user-friendly interface. We appreciate your feedback on report exports, and we will pass these insights along to our team for their review. Thank you for choosing Quadient AR! ### 26. Fast, Reliable Customer Outreach **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Accounting | Enterprise (> 1000 emp.) **Reviewed Date:** May 06, 2026 **What do you like best about Quadient Accounts Receivable?** the system is fast and reliable to be able to reach out to cusotmers **What do you dislike about Quadient Accounts Receivable?** there could be better reporting options and metrics **What problems is Quadient Accounts Receivable solving and how is that benefiting you?** it helps me keep track of customer accounts better **Official Response from Ashlin Haley:** > Thank you for your review! It's great to hear that Quadient Accounts Receivable is helping you keep track of customer accounts more effectively and that you find the platform to be fast and reliable. We appreciate your feedback on the reporting options and metrics, and we will share these insights with our team. Thank you for choosing Quadient AR! ### 27. User-Friendly, Easy to Implement, and Great Value **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Accounting | Mid-Market (51-1000 emp.) **Reviewed Date:** May 19, 2026 **What do you like best about Quadient Accounts Receivable?** It does exactly what we need it to do. Very user friendly, easily to implement and good pricing. **What do you dislike about Quadient Accounts Receivable?** I wish you can do custom email labels instead of the default ones. **What problems is Quadient Accounts Receivable solving and how is that benefiting you?** It's helping us reach more customer faster with automation and def helped with our collection targets. **Official Response from Ashlin Haley:** > Thank you for your review! We're thrilled to hear that you find Quadient Accounts Receivable user-friendly, easy to implement, and beneficial for your collection targets. We appreciate your feedback about the custom email labels and will consider it for future enhancements. Thank you for choosing Quadient! ### 28. User-Friendly but Needs Speed Improvement **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Accounting | Mid-Market (51-1000 emp.) **Reviewed Date:** May 18, 2022 **What do you like best about Quadient Accounts Receivable?** I find Quadient Accounts Receivable to be very user-friendly, which makes handling tasks much easier for me. The initial setup was very easy, which was a big plus. **What do you dislike about Quadient Accounts Receivable?** The speed **Recommendations to others considering Quadient Accounts Receivable:** its user friendly **What problems is Quadient Accounts Receivable solving and how is that benefiting you?** I use Quadient Accounts Receivable to process payments, and it helps solve different payment issues. **Official Response from Ashlin Haley:** > Thank you for sharing your feedback on Quadient Accounts Receivable and for taking the time to update your review! We're thrilled to hear that you find Quadient AR user-friendly and that it's simplifying accounts receivable tasks. It's also great to hear that the initial setup process was very easy. We'd love to understand more about your feedback regarding speed. If you're still experiencing issues, please reach out to us with more detail so we can look into it. Thank you for choosing Quadient AR! ### 29. Best AR Collection Program I have ever used **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Oil & Energy | Mid-Market (51-1000 emp.) **Reviewed Date:** November 21, 2024 **What do you like best about Quadient Accounts Receivable?** I love that as a member of the Collection team and responsible for 50M a month to collect that I am able to post Promise to pay. Check where I am for the month on my goals and send statements to customers. **What do you dislike about Quadient Accounts Receivable?** The only thing I do not like is the line items Yaypay makes for P2P. Our customers pay maybe 50-75 invoices at a time. I would like to see just one notification at the bottom of the customer with all the invoices listed and the total instead of a line item for each invoice. **What problems is Quadient Accounts Receivable solving and how is that benefiting you?** It lets me know where I am at in meeting my collection goals. I can log P2P when ACH come in or a customer notifies you of a payment. It also keeps up with the amount of collections I have made for the month so I can see how close I am to my goal everyday. Sending statements is very easy, you can send to all or one customer at a time. It also allows me to keep track of disputed invoices for a customer. ### 30. An excellent addition to your Credit & AR Team! **Rating:** 5.0/5.0 stars **Reviewed by:** Michelle M. | Credit Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** August 26, 2024 **What do you like best about Quadient Accounts Receivable?** The platform is easy to navigate, user friendly and allows some custom features to align with your business needs. The ability to locate and store important notes and account related documents all in one place contributes to efficient processes to manage your time effectively. The ability to create/update custom templates helps to add that business touch to help provide clear communication to your customer. **What do you dislike about Quadient Accounts Receivable?** There is not anything I can comment on regarding dislikes, we are extremely pleased with our experience with this product. **What problems is Quadient Accounts Receivable solving and how is that benefiting you?** The internal statement page and subcodes for invoices help us quickly identify problematic items within a few moments of review. The ability to select pertinent items to include in a payment reminder or statement greatly reduces time spent inquiring about past due or short paid invoices. What could have take up to 10+ minutes before is now communicated in less than 1 minute. The ease of locating everything in one place really eliminates time wasted moving from screen to screen in our ERP. ### 31. accounts receivable supervisor. **Rating:** 5.0/5.0 stars **Reviewed by:** Marilyn T. | Accounts Receivable Supervisor, Small-Business (50 or fewer emp.) **Reviewed Date:** November 14, 2024 **What do you like best about Quadient Accounts Receivable?** I think this program has been super helpful in keeping things organized and customers informed. Super user friendly and customer friendly. I LOVE IT. I use it every day. CUstomer support is helpful when we have any glitches. Impletation was smooth and we had alot of help with everything. All accounts were integrated smoothly with minimal issues. **What do you dislike about Quadient Accounts Receivable?** Conversations in communicaton are not grouped. But overall the inbox is good just needs tweeking. **What problems is Quadient Accounts Receivable solving and how is that benefiting you?** keeping our accounts up to date. Providig a portal to customer to access statements and invoices quickly as well as making payments online. Has taken time off our hand swith system generated emails to customers when past due. ### 32. Best tool for accounts receivables management **Rating:** 5.0/5.0 stars **Reviewed by:** Pooja Y. | Senior Specialist 2, Enterprise (> 1000 emp.) **Reviewed Date:** September 24, 2024 **What do you like best about Quadient Accounts Receivable?** It is really smooth to navigate and maintain the customer information. Be it automated dunning or tracking the promise to pay for a customer. Yaypay really makes our life easy through its modern ways of working on receivables line items. It is easy to use when it comes to maintain the logs and perform your to-do tasks.We find it really easy to implement new ideas in yaypay when it comes to make things work through our way. We use it really frequent when it comes to month end and daily tasks. The integration between Yaypay and other ERP tool is also commendable. the customer support is also easy accessible and is non responsive. **What do you dislike about Quadient Accounts Receivable?** Yaypay is fantastic in its approach however the only hiccup wih Yaypay is that it does not bring the old feature again once it updates its software. **What problems is Quadient Accounts Receivable solving and how is that benefiting you?** It is solving the problems to handling large customer count in most effective manner. We are able to modify the options as per our requirements and everything is really easy to use in Yaypay. Without a doubt, Yaypay is user friendly and any new user in our team finds Yaypay the best tool to work on. We can pull many reports which in other companies are processed manually. ### 33. It is smooth and user-friendly **Rating:** 5.0/5.0 stars **Reviewed by:** Kanishka G. | Accounts Receivable Specialist, Enterprise (> 1000 emp.) **Reviewed Date:** September 17, 2024 **What do you like best about Quadient Accounts Receivable?** Quadient Accounts Receivable by YayPay has several standout features that many users appreciate, but one of the best aspects is its focus on automation and efficiency. The platform offers advanced automation tools for managing accounts receivable processes, such as automated invoice creation, payment reminders, and reconciliation. This can significantly reduce manual work, minimize errors, and improve cash flow management. Another key feature is its data analytics capabilities. YayPay provides insights into payment trends, customer behavior, and overall accounts receivable performance. This can help businesses make informed decisions and optimize their credit and collections strategies. The integration with various ERP and accounting systems is also noteworthy, as it helps streamline processes and ensures that data is consistent across platforms. Overall, its combination of automation, analytics, and integration makes it a powerful tool for improving the efficiency of accounts receivable management. It is user friendly and easy to implement. **What do you dislike about Quadient Accounts Receivable?** Nothing, It is very smooth and user-friendly. This can be incredibly valuable for optimizing credit and collections strategies. **What problems is Quadient Accounts Receivable solving and how is that benefiting you?** Quadient automates many of these tasks, such as invoice generation, follow-ups, and payment reminders, which streamlines operations and reduces the need for manual intervention. Quadient also provides real-time analytics and dashboards that offer insights into receivables, helping businesses monitor their financial health and manage cash flow more effectively. ### 34. Review on our Collections tool Quadient Accounts Receivable by YayPay **Rating:** 5.0/5.0 stars **Reviewed by:** Sushmita P. | Lead, Accounts Receivable, Mid-Market (51-1000 emp.) **Reviewed Date:** September 10, 2024 **What do you like best about Quadient Accounts Receivable?** It is a user-friendly tool and the best part about working is that understanding the features is not rocket science. It has all the necessary and important functions that we need in our collections process. It makes our life easier in so many ways. It has helped us reduce the duplicity and save our time. We use YayPay as the main tool and all our major work is done on this. We can send emails to our customers using the templates saved in YayPay. It makes it more amazing how we can support our customers and resolve their daily queries and disputes only by working on YayPay. If we need any more features, all we have to do is reach out to YayPay team and they help us implement the request. **What do you dislike about Quadient Accounts Receivable?** We do not feel there is any reason for us to dislike YayPay. **What problems is Quadient Accounts Receivable solving and how is that benefiting you?** YayPay helps us in keeping track of our customer details and all their billings. We love that YayPay is very user-friendly. ### 35. Love the endless way it can help your team with cash collections! **Rating:** 5.0/5.0 stars **Reviewed by:** Teodora A. | Revenue manager, Mid-Market (51-1000 emp.) **Reviewed Date:** September 12, 2024 **What do you like best about Quadient Accounts Receivable?** What I like most is that the tool already has some great built in automations such as filtering clients by aging bucket, not disputed, etc and then emailing all of those with a single click. You can also choose to attach their statements or copies of invoices or to CC their Sales reps. **What do you dislike about Quadient Accounts Receivable?** I wish there is a way to filter on the aging tab or invoice tab without having to click to many places. There could be a filter right on the headers like Excel does. **What problems is Quadient Accounts Receivable solving and how is that benefiting you?** It creates capacity within the team! ### 36. Extremely well-structured, made my life much easier, and an easy tool for monitoring and reporting **Rating:** 4.5/5.0 stars **Reviewed by:** Yordan G. | Senior Credit Controller, Small-Business (50 or fewer emp.) **Reviewed Date:** September 20, 2024 **What do you like best about Quadient Accounts Receivable?** User-Friendly: It can be highly beneficial in corporate settings where users are familiar with colleagues' names but may not know or remember full email addresses. Speed: This feature can improve the speed of communication, especially in large organizations where email addresses often follow consistent patterns. **What do you dislike about Quadient Accounts Receivable?** The inability of the system to predict full email addresses by typing just the full name. **What problems is Quadient Accounts Receivable solving and how is that benefiting you?** Extremely well-structured tool that has made my life much easier. It's user-friendly and highly effective for both monitoring and reporting tasks, streamlining processes and improving efficiency ### 37. Quadient's YayPay solves big for AR **Rating:** 5.0/5.0 stars **Reviewed by:** lalit o. | Accounts Receivable Associate, Enterprise (> 1000 emp.) **Reviewed Date:** September 17, 2024 **What do you like best about Quadient Accounts Receivable?** YayPay offers all the features which we use for our day-to-day AR Activities. We use YayPay everyday to carry out collection activities. It is an easy to use platform and easy to integrate with our workflow. It's also easy to implement. Sending the invoices and following-up is really easy with YayPay. All the filters make it easy to filter data as per requirements. **What do you dislike about Quadient Accounts Receivable?** Lot of times payment failure happens at YayPay's end. YayPay needs to work on their support team. They respond slow. **What problems is Quadient Accounts Receivable solving and how is that benefiting you?** YayPay helps us in our Accounts Receivable process. It makes it easy to share invoices with the customers. All the emails/payment history/comments are easily accessible from YayPay itself. It is helping me stay organised with my AR Activities. ### 38. Great product to reduce DSO **Rating:** 5.0/5.0 stars **Reviewed by:** Barbara A. | Director, Integration and Financial Systems, Mid-Market (51-1000 emp.) **Reviewed Date:** April 26, 2023 **What do you like best about Quadient Accounts Receivable?** 1. Account portfolio management 2. Ease of reporting 3. Automated dunning notices leading to more regular on-time payments which result in lower DSO 4. Simple integration **What do you dislike about Quadient Accounts Receivable?** Workflows are sometimes difficult to use and at times adding users can lead to some hiccups. **What problems is Quadient Accounts Receivable solving and how is that benefiting you?** A single place for customer communication for our AR reps to use. It has also helped the process of sending out dunning notices to customers who should not receive one with the automated workflow capability of limiting who receives them, leading to better customer satisfaction. ### 39. User-Friendly Interface **Rating:** 5.0/5.0 stars **Reviewed by:** Lalita N. | Specialist, Account Receivable, Enterprise (> 1000 emp.) **Reviewed Date:** October 08, 2024 **What do you like best about Quadient Accounts Receivable?** I find the platform intuitive and easy to navigate, which can reduce the learning curve. It offers real-time data and analytics, allowing businesses to make informed decisions quickly. Users can tailor workflows to fit their specific business processes, enhancing flexibility. It also facilitates better communication with customers regarding invoices and payments, improving relationships and collections. **What do you dislike about Quadient Accounts Receivable?** There is nothing I dislike about Quadient. **What problems is Quadient Accounts Receivable solving and how is that benefiting you?** It assists in evaluating customer creditworthiness to minimize risk and works with ERP and accounting software to ensure seamless data flow and accuracy. ### 40. Great automated AR system **Rating:** 5.0/5.0 stars **Reviewed by:** laurence g. | Manager AR global, Mid-Market (51-1000 emp.) **Reviewed Date:** September 23, 2024 **What do you like best about Quadient Accounts Receivable?** The Quadient AR solution is designed to streamline and automate ar processes within our organization. The tool is great for daily use and overview incoming payment and accelerate the cash flow . (Versatile pplatform) **What do you dislike about Quadient Accounts Receivable?** Would like to see the PO listed as an indicator- At the moement got to use 2 platmorm9 (Netsuite) **What problems is Quadient Accounts Receivable solving and how is that benefiting you?** Transforming the AR process, more efficient and focus on daily activities ### 41. YayPay is very user friendly- I really enjoy It! **Rating:** 5.0/5.0 stars **Reviewed by:** Shamica J. | Accountant, Mid-Market (51-1000 emp.) **Reviewed Date:** July 19, 2024 **What do you like best about Quadient Accounts Receivable?** How easily I can pull up information on accounts. **What do you dislike about Quadient Accounts Receivable?** Sometimes the search option doesn't search properly if you hit enter after looking for a specific account. **What problems is Quadient Accounts Receivable solving and how is that benefiting you?** Assists me with reconizing the past due account in order to reach out to the client to give them exact past due invoices and amounts. ### 42. Yeah! YAYPAY **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Accounting | Mid-Market (51-1000 emp.) **Reviewed Date:** November 27, 2024 **What do you like best about Quadient Accounts Receivable?** YayPay has attentive customer support, no matter the day of the week. **What do you dislike about Quadient Accounts Receivable?** There are no dislikes about Quadient AR. **What problems is Quadient Accounts Receivable solving and how is that benefiting you?** Printing multiple invoices. ### 43. Easy portal for customers **Rating:** 4.5/5.0 stars **Reviewed by:** Aaron C. | Data & IT Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** December 16, 2022 **What do you like best about Quadient Accounts Receivable?** The YayPay team has been consistent about being able to easily modify the system to look and feel how we need it to for our customers. The support team always quickly executes our requests and works diligently to make sure the experience is smooth for our customers. Our customer success manager Aleks is always on top of anything we need assistance with and offers training whenever necessary. **What do you dislike about Quadient Accounts Receivable?** The initial integration was a little rough. We felt like it would have been nicer if there was less work on our end and more from YayPay to integrate but at the end of the day it got done. Since working more with the team however, they have introduced new features that will allow us to connect with API. **What problems is Quadient Accounts Receivable solving and how is that benefiting you?** The support team has been really great about quickly modifying our invoice templates to make the customer experience more fluid between us and them. Even when we go back later and need to add they always help us get that done quickly. The ability to give our customers access to all of their invoices in one place and not digging through their email or asking for them again has been great. ### 44. Great collection tool **Rating:** 4.5/5.0 stars **Reviewed by:** Cory M. | Senior Accounts Receivable Manager, Enterprise (> 1000 emp.) **Reviewed Date:** August 07, 2024 **What do you like best about Quadient Accounts Receivable?** Great collections, customized reporting, great administrative tools. **What do you dislike about Quadient Accounts Receivable?** We have run into some integration issues into our other systems **What problems is Quadient Accounts Receivable solving and how is that benefiting you?** Collections management and follow up, dispute management, reporting ### 45. Senior Specialist, Accounts Receivable **Rating:** 5.0/5.0 stars **Reviewed by:** Shipra N. | Senior Specialist Accounts Receivable, Mid-Market (51-1000 emp.) **Reviewed Date:** September 17, 2024 **What do you like best about Quadient Accounts Receivable?** It's user friendly and we use it on a daily basis. The customer support is helpful and provide resolution efficiently. It gives ample features and reports to extract **What do you dislike about Quadient Accounts Receivable?** There is nothing to dislike. Some credit card failure **What problems is Quadient Accounts Receivable solving and how is that benefiting you?** Good portfolio data management ### 46. Associate Accounts Receivables **Rating:** 5.0/5.0 stars **Reviewed by:** simarpreet k. | Associate Account Receivables, Small-Business (50 or fewer emp.) **Reviewed Date:** September 17, 2024 **What do you like best about Quadient Accounts Receivable?** I rely on yaypay so much. It is the best app and helpful,It helps us to work on accounts at ease. **What do you dislike about Quadient Accounts Receivable?** nothing it is the best, keep working, sometimes it shows payment failure **What problems is Quadient Accounts Receivable solving and how is that benefiting you?** Customer data, collection reminder, good portfolio data management ### 47. Senior Specialist, Accounts Receivable **Rating:** 5.0/5.0 stars **Reviewed by:** Rose J. | Senior Specialist, Accounts Receivable, Enterprise (> 1000 emp.) **Reviewed Date:** September 17, 2024 **What do you like best about Quadient Accounts Receivable?** It's a very user friendly app, we have never expereinced any delay or downtime with this app. **What do you dislike about Quadient Accounts Receivable?** There is nothing to dislike Yaypay as such. **What problems is Quadient Accounts Receivable solving and how is that benefiting you?** Customer data, collection reminders, CC payment , Credit collections, portoflio management & data management. ### 48. Innovative **Rating:** 3.5/5.0 stars **Reviewed by:** Brandon S. | Rating Analyst (Credit), Small-Business (50 or fewer emp.) **Reviewed Date:** August 23, 2024 **What do you like best about Quadient Accounts Receivable?** They are expanding and becoming more innovative and accepting of suggestions and recommendations to become more user friendly. **What do you dislike about Quadient Accounts Receivable?** Can be slightly confusing to use at first, but once you get the hang of it, there aren't any cons to mention. **What problems is Quadient Accounts Receivable solving and how is that benefiting you?** Greatly improved efficiency internally. Allows for better management of time. ### 49. Game Changer for AP **Rating:** 4.5/5.0 stars **Reviewed by:** Durgaprasad G. | Senior Building Consultant , Small-Business (50 or fewer emp.) **Reviewed Date:** August 19, 2024 **What do you like best about Quadient Accounts Receivable?** The automated followups for the invoices and where there is a huge volume of invoices. Integration with ERP was smooth and easy. **What do you dislike about Quadient Accounts Receivable?** Rigid customisation and the price of the application these two are the hiccups **What problems is Quadient Accounts Receivable solving and how is that benefiting you?** It's helping us to handle the number of invoice followups ### 50. Accounting Manager **Rating:** 5.0/5.0 stars **Reviewed by:** Belinda N. | Mid-Market (51-1000 emp.) **Reviewed Date:** December 13, 2023 **What do you like best about Quadient Accounts Receivable?** 1.) Automated dunning and communications with clients. Which are fully customizable so we can tailor the communication based on the client. 2,) All communications with client in one place. 3.) Empowering the client to access their own invoices, statements, manage payments and communications. 4.) Implentation was easy and the implementation team was so responsive, gave great input and ideas on how best to handle different situations. **What do you dislike about Quadient Accounts Receivable?** Their own AR is a little unresponsive, but the product and support are fantastic. **What problems is Quadient Accounts Receivable solving and how is that benefiting you?** Communications with clients, providing invoices, statements and dunning. Receipt of payments ## Quadient Accounts Receivable Discussions - [How doe the company expect to enhance functionality with communication with customer](https://www.g2.com/discussions/how-doe-the-company-expect-to-enhance-functionality-with-communication-with-customer) - 1 comment, 1 upvote - [How have you used Yaypay to improve your business processes?](https://www.g2.com/discussions/how-have-you-used-yaypay-to-improve-your-business-processes) - 1 comment, 1 upvote - [where did my rep go? he is no longer working there i think and we haven't had anyone else reach out.](https://www.g2.com/discussions/where-did-my-rep-go-he-is-no-longer-working-there-i-think-and-we-haven-t-had-anyone-else-reach-out) - 1 comment, 1 upvote - [Does Yaypay return payment updates back to the ERP as the AR payment process progresses?](https://www.g2.com/discussions/7682-writing-updates-back-to-erps-systems) - 1 comment, 1 upvote - [What key collection and accounts receivable metrics are provided by YayPay?](https://www.g2.com/discussions/key-account-receivable-metrics) - 1 comment, 1 upvote - [View Quadient Accounts Receivable pricing details and edition comparison](https://www.g2.com/products/quadient-accounts-receivable/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-30+09%3A26%3A08+-0500&secure%5Bsession_id%5D=e7e1ba9b-1d6e-4118-b353-66beec738897&secure%5Btoken%5D=43fa2e383b3d0db566d4d1684e49a62929c245fb9898c532cdc5af639a93dc29&format=llm_user) ## Quadient Accounts Receivable Integrations - [Acumatica](https://www.g2.com/products/acumatica/reviews) - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - [Microsoft Dynamics 365 Business Central](https://www.g2.com/products/microsoft-microsoft-dynamics-365-business-central/reviews) - [NetSuite](https://www.g2.com/products/netsuite/reviews) - [QuickBooks Online](https://www.g2.com/products/quickbooks-online/reviews) - [Sage 300](https://www.g2.com/products/sage-300/reviews) - [Sage Intacct](https://www.g2.com/products/sage-intacct/reviews) - [Sage X3](https://www.g2.com/products/rockford-computer-sage-x3/reviews) - [Sage X3](https://www.g2.com/products/sage-x3/reviews) - [Salesforce CRM Connector](https://www.g2.com/products/salesforce-crm-connector/reviews) - [SAP Business One](https://www.g2.com/products/key-business-soluitions-sap-business-one/reviews) - [SAP ECC](https://www.g2.com/products/sap-ecc/reviews) - [Zuora](https://www.g2.com/products/zuora-zuora/reviews) ## Quadient Accounts Receivable Features **Customer Credit** - Credit Limits - Credit History - Credit Limits Adjustment - Integration with Credit Rating Agencies - Credit Limit Suspension **Cash Flow Management** - File Exports - Income and Expenses - Track Cash Flow **Reporting** - Status - Customer Credit - History **Agentic AI - Accounting & Finance** - Autonomous Task Execution **Invoice Matching** - Incomplete Payments - Match Invoices and Payments - Errors and Adjustments - Cash Application **Cash Flow Forecasting** - Historical Data - Reforecast - Forecast Types - Rolling Forecasts - AI **Integrations** - Accounting - ERP - CPM **Collections** - Late Payments - Disputed Transactions - Personalized Customer Messaging - Customer Profiles **Analytics** - Variance Analysis - Reports - Forecast Comparison - Forward Looking **Transactions** - Credits - Invoices - Payments **Analytics** - At Risk Customers - Esimated vs Actual Receipts - Collections Effectiveness - Scaleability - Artificial Intelligence - Compliance Control **Financial Data Transfer** - Data Transfer - Data Exchange - Reporting - Access - Integration **Workflows** - Approvals - Reconciliation **Self Service** - Customer Portal - Financial Documents **Agentic AI - Cash Flow Management** - Autonomous Task Execution **Agentic AI - Accounts Receivable Automation** - Autonomous Task Execution **Agentic AI - Credit and Collections** - Autonomous Task Execution - Adaptive Learning **AI - Accounts Receivable** - Generative - Predictive Analytics ## Top Quadient Accounts Receivable Alternatives - [Invoiced](https://www.g2.com/products/invoiced/reviews) - 4.5/5.0 (395 reviews) - [Tesorio](https://www.g2.com/products/tesorio/reviews) - 4.7/5.0 (235 reviews) - [HighRadius Accounts Receivables](https://www.g2.com/products/highradius-corporation/reviews) - 4.3/5.0 (236 reviews)