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Quadient Accounts Payable Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

2 months

Quadient Accounts Payable Media

Quadient Accounts Payable Demo - Quadient AP Invoices - Accurately accrue liabilities
Gain an accurate, real-time of your monthly accrual. Improve visibility into invoices as soon as they are received, and throughout any step in the approval workflow.
Quadient Accounts Payable Demo - Quadient AP Purchase Orders - Reduce approval delays
Leverage custom approval channels for your purchase orders, whether they were created in Beanworks or imported from your accounting system.
Quadient Accounts Payable Demo - Quadient AP Payments - Reconciliation your way
Quadient AP maintains one-to-one reconciliation from your accounting system to your bank account. All payments are sent directly from your bank account to the vendor.
Quadient Accounts Payable Demo - Quadient AP Expenses - Never lose another receipt
Gain visibility into spend sooner by having employees upload receipts and create expense reports from anywhere, through a web browser or a mobile app.
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Quadient Accounts Payable Reviews (222)

Reviews

Quadient Accounts Payable Reviews (222)

4.4
222 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise the software for its ease of use and time-saving automation, which significantly streamlines the accounts payable process and reduces manual data entry. The intuitive interface and effective integration with ERP systems enhance operational efficiency, allowing teams to focus on more critical tasks. However, some users note that customer support response times could be improved.

Pros & Cons

Generated from real user reviews
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DC
CFO
Mid-Market (51-1000 emp.)
"Smooth Onboarding, Intuitive UI, and Seamless Invoice Management at Scale"
What do you like best about Quadient Accounts Payable?

The onboarding process was very smooth and we have received good support. Very easy and intuative website for using it. We can train new people in under an hour how to use the system which is terrific. The wide range of software that it integrates was also a factor - handles our current system and will transfer to any system we chose with upgrade to later.

It really streamlined our processes and eliminated paper. These are important features which dealing with remote offices. By having everything in one spot and being able to search the invoices is so helpful versus having to look back through paper files. While we are a small business our volume of invoices averages 3000+ per month and the system handles it smoothly.

I also love the feature of being able to give access to the Auditors so they can pull invoices for their work. Overall it is a good value for the costs and there are additional features that while we have not added them, will consider in the future. Review collected by and hosted on G2.com.

What do you dislike about Quadient Accounts Payable?

The biggest painpoint we have with the system is having to return invoices to the original person for edits versus being able to handle some things with the AP team. Happens mainly around duplicate invoices. Review collected by and hosted on G2.com.

Response from Ashlin Haley of Quadient Accounts Payable

Thank you for sharing your experience with Quadient Accounts Payable! We're thrilled to hear that the onboarding process was smooth, the UI is intuitive, and the invoice management is seamless at scale. We're glad that training new users is easy and that Quadient AP integrates well with your existing systems.

We appreciate your feedback about returning invoices for edits, and we will share this insight with our product team as we continue to enhance our solution.

It's also great to hear that Quadient AP has helped your business go paperless, increased efficiency, and provided ease of use for both your AP team and vendors. Thank you for choosing Quadient!

H.W. R.
HR
Accounting Technician
Mid-Market (51-1000 emp.)
"Increase productivity and clarity with Beanworks"
What do you like best about Quadient Accounts Payable?

Invoices are on portal the next day for coding & approval. Review collected by and hosted on G2.com.

What do you dislike about Quadient Accounts Payable?

One think I do have a problem with is that I am unable to edit expense claims. I would like to be able to add or delete lines on expense claims. Review collected by and hosted on G2.com.

Response from Marianna Cherniuk of Quadient Accounts Payable

Having 20 years experience handling payables, definitely makes you an expert! We know that implementing a new system can be challenging, but it is great to hear that you were quickly able to realize the benefits of Beanworks.

We have built our platform to help you, and others like you, ease the pressure and stress that comes from working in the accounting department. Our platform was designed by accountants for accountants. We strive to empower accounting teams so they can answer any question, about any invoice, at any point in time. Looks like we have done that at your organization.

We couldn’t agree more that adding the ability to capture line descriptions is a useful feature. In fact, this year we are currently working on a completely new way of capturing invoice data to further enhance this part of the workflow. This will include capturing line descriptions.

There is a way in our software today to generate a cash requirements report. Please reach out to our team via the in-app help or by emailing productfeedback@beanworks.com and we can show you how to generate this report.

Thank you again for sharing your experience!

Malloreigh H.
MH
General Manager
Mid-Market (51-1000 emp.)
"Easy Invoice Management That Saves Time"
What do you like best about Quadient Accounts Payable?

Very easy to use and report out of. I save a lot of time using this product, and I don't have to be an AP expert to contribute my approvals and record my expenses. Review collected by and hosted on G2.com.

What do you dislike about Quadient Accounts Payable?

I don't love having to go to a different site to log in. That's been a little annoying. But I mostly love the product! Review collected by and hosted on G2.com.

Response from Ashlin Haley of Quadient Accounts Payable

Malloreigh, thank you for sharing your positive feedback on Quadient Accounts Payable! We're thrilled to hear that you find the product easy to use and time-saving. It's great to hear how the software is benefiting you in quickly approving invoices, recording expenses, and creating purchase orders. We appreciate your feedback about the login process, and we'll definitely take that into consideration for future improvements. If you have any further suggestions or need assistance, please don't hesitate to reach out. We're here to help make your experience even better!

Riaan T.
RT
Head of Information Technology
Mid-Market (51-1000 emp.)
"Effortless Invoice Management with Seamless ERP Integration"
What do you like best about Quadient Accounts Payable?

I really appreciate that Quadient Accounts Payable is easy to use and seamlessly integrates with our ERP system. The integration hardly ever needs attention; it just works, which is great. I also love how simple it is to view and approve an invoice with just two clicks. Additionally, I find it valuable that I can pick what fields are available from the ERP, save specific views of data, and that the approval channels are flexible. Setting it up was super fast and easy, and these features all contribute to a smooth and efficient workflow. Review collected by and hosted on G2.com.

What do you dislike about Quadient Accounts Payable?

The dashboard has limited information and can be improved. The user management can be improved by adding a user reset password. I'd like to see more information on the dashboard, like how long it takes invoices to be approved or coded and which users take the longest to approve. Adding a password reset feature would also enhance user management. Review collected by and hosted on G2.com.

Response from Ashlin Haley of Quadient Accounts Payable

Riaan, thank you for sharing your experience with Quadient Accounts Payable! We are thrilled to hear that Quadient AP has simplified your AP workflows, and that you find it easy to use and appreciate its seamless integration with your ERP system. It's great to know that you had a positive experience with the set-up process. Your feedback on the dashboard and user management is valuable, and we will certainly take it into consideration for future improvements. Thank you for choosing Quadient Accounts Payable!

Verified User in Government Administration
EG
Small-Business (50 or fewer emp.)
"Streamlines AP Tasks but Approval Delays Persist"
What do you like best about Quadient Accounts Payable?

I love using Quadient Accounts Payable Automation by Beanworks for automating our accounts payable processes, from invoice receipt to payment processing, which streamlines our operations and saves valuable time. The ability to set up approval channels at the beginning of the process is something I particularly like as it allows everything to flow through seamlessly afterward. Additionally, the facility to designate alternate approvers when someone is away adds great flexibility and ensures the continuity of our workflows. Review collected by and hosted on G2.com.

What do you dislike about Quadient Accounts Payable?

I dislike the lag in the approval process, as having multiple approvers like for invoices and payments can result in it taking 5-7 days to approve an invoice, which is not ideal. The delay is partly due to the system taking a day to update, so if you approve today, it doesn't move to the next approver until tomorrow, delaying the process. Although we can set it up to receive notifications for invoices needing approval, managers are hesitant to receive multiple emails, as it takes up time. Additionally, the initial setup process could be improved because of delays and unforeseen issues encountered during implementation. Furthermore, there are integration issues with QuickBooks linking. Review collected by and hosted on G2.com.

Response from Ashlin Haley of Quadient Accounts Payable

Thank you for sharing your feedback! We're delighted to hear that you love using Quadient Accounts Payable Automation. It's great to hear that it has streamlined your AP operations end-to-end, allowing you to gain valuable time back.

We’re sorry to hear about the delays you've faced in the approval process. Once an invoice is approved, it moves instantly to the next approver in the workflow. The case could be that the second approver may not realize they have a pending approval until the following day. We’ve passed your feedback along to our team. Thank you for the additional feedback on implementation and integration with QuickBooks. Our team is committed to resolving these issues to ensure a smoother experience.

Verified User in Hospitality
AH
Mid-Market (51-1000 emp.)
"AI Integration That’s Accurate, Efficient, and User-Friendly"
What do you like best about Quadient Accounts Payable?

ai integration. accuracy and effeciency. support back office. pricing, charges , expense reports. integration with multi accounts. very user friendly. Review collected by and hosted on G2.com.

What do you dislike about Quadient Accounts Payable?

Implementation & Onboarding Can Be Painful

Many users say the initial setup takes longer and requires more internal resources than expected, especially when:

Customizing approval workflows

Integrating with legacy ERPs

Migrating historical data

This is one of the most frequently cited frustrations for finance teams adopting the platform. Review collected by and hosted on G2.com.

Response from Ashlin Haley of Quadient Accounts Payable

Thank you for your review! We’re happy to hear that you value the AI capabilities, accuracy, efficiency, and intuitive design of Quadient Accounts Payable, and that it’s helped you process invoices faster, reduce manual errors, and free up time for higher‑value finance work. We appreciate your feedback on onboarding and initial setup and will be sure to share it with our team as we continue working to deliver a seamless experience for our users.

EA
Small-Business (50 or fewer emp.)
"Seamless Process Migration, Simplified Workflow"
What do you like best about Quadient Accounts Payable?

I like that with Quadient Accounts Payable there's no need for physical files, making the process more efficient and less cluttered. The simplified workflow and approval process is a big advantage, as it helps streamline our operations. Auto capture and approval notifications are also features I appreciate because they enhance the efficiency of our accounts payable operations. Additionally, the seamless process migration and integration make the setup easy and effective. Overall, it perfectly fits our centralized accounts payable processing needs. Review collected by and hosted on G2.com.

What do you dislike about Quadient Accounts Payable?

Credit card reconciliation and unable locking closed or passed periods Review collected by and hosted on G2.com.

Response from Ashlin Haley of Quadient Accounts Payable

Evans, thank you for sharing your positive experience with Quadient Accounts Payable! We are thrilled to hear that our solution has helped streamline your AP operations, enhance efficiency, and eliminate the need for physical files. It's great to hear that you had a easy setup experience, and that Quadient AP fits your centralized AP processing needs. We appreciate your feedback about credit card reconciliation and period locking, and we will share these insights with our team for further enhancements.

LG
Mid-Market (51-1000 emp.)
"Reliable and User-Friendly Financial Tracking"
What do you like best about Quadient Accounts Payable?

I like the ease that Quadient Accounts Payable gives me to review all invoices for the entire year and the ability to track them down with no problems. It helps me to track my finances more easily, and I can see everything lined up as the time they're coming in, date for date. The initial setup was relatively easy, and I'd give it a seven or eight out of ten. Review collected by and hosted on G2.com.

What do you dislike about Quadient Accounts Payable?

N/A Review collected by and hosted on G2.com.

Response from Ashlin Haley of Quadient Accounts Payable

Thank you for sharing your experience with Quadient Accounts Payable! We're thrilled to hear that you find Quadient AP reliable and user-friendly for tracking your finances. We're glad the setup was easy for you and that it has simplified your invoice review process. Thank you for choosing Quadient!

Verified User in Non-Profit Organization Management
AN
Mid-Market (51-1000 emp.)
"Time-Saving Invoice Automation, But Setup and Multi-Province Taxes Need Work"
What do you like best about Quadient Accounts Payable?

I liked this because it automates invoice processing, which saves time and reduces manual work. In particular, it scans the invoice to capture the invoice details, so I don’t need to enter them manually. It also helps me track the invoice status, whether it’s pending, in approval, or already processed. Review collected by and hosted on G2.com.

What do you dislike about Quadient Accounts Payable?

It took a really long time for our organization to set up the system. Also, if an organization operates in a single province, it works well; otherwise, it becomes more manual work. Since it has only one province’s tax set by default, we had to calculate the rest of the taxes manually, which created additional manual work. Review collected by and hosted on G2.com.

Response from Ashlin Haley of Quadient Accounts Payable

Thank you for sharing your experience with Quadient Accounts Payable. We're happy to hear that Quadient AP's invoice processing automation has saved you time, improved invoice status tracking, and reduced manual work. We apologize for the inconveniences you faced during the setup process, and we appreciate your feedback on multi-province taxes. Your feedback is valuable, and we will work on improving these aspects to provide a better experience. If you need any assistance or have further feedback, please feel free to reach out to our support team at ap.support@quadient.com.

Brandon M.
BM
President
Mid-Market (51-1000 emp.)
"Quadiant AP - Beanworks - Unreliable QuickBooks Desktop Sync and Nonexistent Support"
What do you like best about Quadient Accounts Payable?

Can save time processing invoices and getting approvals. Gives project managers the ability to see invoices affecting their projects. Review collected by and hosted on G2.com.

What do you dislike about Quadient Accounts Payable?

Syncing with Quickbooks desktop is unreliable. Customer service and support for fixing issues is non existent. We have had a pending ticket for over a month with very little communication from Quadiant. We keep getting told that the ticket will be escalated to support team, but there is no response.

Due to this I would recommend you stay away from this solution. Review collected by and hosted on G2.com.

Response from Ashlin Haley of Quadient Accounts Payable

We apologize for the inconvenience you’ve experienced with the QuickBooks Desktop sync and support times. We are committed to resolving this for you and would like the opportunity to look into your concerns further. Please contact us at ap.support@quadient.com, and our technical team will review your issue and work to assist you. We also encourage you to reach out to your Customer Success Manager, who can help ensure your issues are addressed.

Thank you for highlighting the time-saving and visibility benefits that our solution provides. We truly appreciate your feedback, as it supports our ongoing commitment to continually enhance the experience for our customers.

Questions about Quadient Accounts Payable? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

Verified User
G2
Verified User
Last activity about 6 years ago

What if I need the images down the road? How can I get my invoice images?

Verified User
G2
Verified User
Last activity over 4 years ago

What is Beanworks Support like, will someone help me when I need it?

Pricing Insights

Averages based on real user reviews.

Time to Implement

2 months

Return on Investment

11 months

Average Discount

10%

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Quadient Accounts Payable