Antonio S.
AS
Antonio S.
Amministratore
Small-Business (50 or fewer emp.)
"Qonto: Intuitive and Fast for Business Management"
5/5
What do you like best about Qonto?

I use Qonto for my business account and it is incredibly fast, easy, and immediate. I appreciate that everything is intuitive and sequential, with no doubts about what to do. I work with two other online banks, and Qonto is by far the easiest for searching transactions, viewing statements, and paying F24. I mainly use it from my phone, but when I have more work to do, I use the PC. I opened the account to have an alternative to ordinary banks, and gradually I closed those accounts to remain only with Qonto. Although the initial setup was a bit laborious, it is indicative of the platform's seriousness. I definitely recommend it, I already do, and I seize every opportunity to speak positively about it. Review collected by and hosted on G2.com.

What do you dislike about Qonto?

I do not detect anything negative Review collected by and hosted on G2.com.

Verified User in Consulting
UC
Verified User in Consulting
Small-Business (50 or fewer emp.)
"Beautiful, Simple UI That Streamlines Invoicing and Accounting"
4.5/5
What do you like best about Qonto?

Ease of use is a big plus for me: invoice duplication, product list and pricing, and the different filters all make day-to-day work smoother. I also like the simplicity—there isn’t too much information on screen, just what’s needed—while still being comprehensive (invoicing, bank account, accounting, etc.). The UI/UX is beautiful, and the revenue account is giving me a real ROI for the pricing. Review collected by and hosted on G2.com.

What do you dislike about Qonto?

Sometimes I’d be keen to speak with someone, but support usually replies quite quickly. That said, I’m not sure I’d keep Qonto if I needed more complex cost and revenue management. I would also be keen to have other good savings/investments account. Review collected by and hosted on G2.com.

Jacques D.
JD
Jacques D.
CEO
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Qonto’s customer service is appalling"
0/5
What do you like best about Qonto?

I don't know, I didn't had the time to appreciate anything Review collected by and hosted on G2.com.

What do you dislike about Qonto?

When I was setting up my company, I deposited my capital in a blocked account with Qonto. Not only did it take several days to validate this deposit, but even after my company was officially registered—and despite Qonto’s promise to release the capital within three days of receiving the Kbis—my funds are still unavailable five days later.

When I call their customer service, as soon as I ask to speak to a manager, they either hang up on me, put me on hold (I waited 45 minutes before giving up), or pretend they can’t hear me anymore. After five days of waiting, when I asked why my capital still wasn’t available, they told me the notary was on vacation—as if that were a valid excuse!

I’ve sent multiple emails to Qonto’s support team, but I haven’t received a single response. I still don’t know when the notary will return from vacation—or if they’ll even bother to review my file (assuming they don’t fall ill in the meantime) and finally release my capital. I have no idea when I’ll actually get my money back.

In short, if you have an issue with Qonto, don’t expect help—because their call center staff are incompetent, give conflicting information, and refuse any discussion beyond “please be patient.” Review collected by and hosted on G2.com.

Francois B.
FB
Francois B.
Président
Small-Business (50 or fewer emp.)
"Simple, affordable, and very comprehensive for managing cash flow, sales, purchases, and invoices"
5/5
What do you like best about Qonto?

Simple, financially accessible, management of cash flow, sales, purchases, invoices... very comprehensive Review collected by and hosted on G2.com.

What do you dislike about Qonto?

some bugs during the classification of transactions. The system jumps directly to another transaction while comments are being written, so mistakes can be made Review collected by and hosted on G2.com.

carmen l.
CL
carmen l.
Senior CRM Specialist
Small-Business (50 or fewer emp.)
"Simplified and Reliable Financial Management"
5/5
What do you like best about Qonto?

I love that Qonto is super easy to use and all the features are quite clear. If I have any questions, they are answered instantly. It also gives me total peace of mind to manage the professional part, as I have never had any problems with the account. I really like being able to split expenses and tag them to know exactly what each thing is about. The possibility for my accountant to have partial access to manage the financial part is great. Making and managing invoices is very easy, and my clients can pay me directly from there, which speeds up the whole process. Review collected by and hosted on G2.com.

What do you dislike about Qonto?

I don't like everything Review collected by and hosted on G2.com.

Morgane L.
ML
Morgane L.
Small-Business (50 or fewer emp.)
"Simplify the Management of Professional Accounts"
5/5
What do you like best about Qonto?

I use Qonto for my business accounts, and what I like about them is the ease of use. With Qonto, managing the complexity of bank accounts becomes simple. The visualization of cash flow is also a big advantage, as it allows me to monitor my accounts and avoid unpleasant surprises. Thanks to this, I can anticipate my exceptional expenses. Review collected by and hosted on G2.com.

What do you dislike about Qonto?

Sometimes, I take forever to find my bank account details. There should be an identifiable icon. Review collected by and hosted on G2.com.

stefano d.
SD
stefano d.
AWS Cloud Solution Architect | Senior Data Architect | System Engineer | PAM Security Specialist
Small-Business (50 or fewer emp.)
"Efficient and User-Friendly Fintech App for Desktop and Mobile"
5/5
What do you like best about Qonto?

A simply and efficient financial tech application running both on desktop and mobile. Many features can be activated with a simple click and all is fast. I use the app Qonto many times a week to review the position of the account. Review collected by and hosted on G2.com.

What do you dislike about Qonto?

nothing at the moment. I think that Qonto is one of the best app on the market. But... the customer support was unable to help me several times: in the end, I gave up using customer care. Review collected by and hosted on G2.com.

CT
claire T.
Small-Business (50 or fewer emp.)
"Time Savings and Ease of Use with Qonto"
4.5/5
What do you like best about Qonto?

I appreciate that Qonto is very easy to use and very intuitive. Review collected by and hosted on G2.com.

What do you dislike about Qonto?

I have no negative opinion, just that for bank loans or overdraft authorizations, Qonto is not suitable. Review collected by and hosted on G2.com.

Verified User in Accounting
UA
Verified User in Accounting
Small-Business (50 or fewer emp.)
"Affordable and Easy-to-Use Banking Service"
4/5
What do you like best about Qonto?

I appreciate that Qonto is an inexpensive online banking service that is connected to my accountant. The ease of use is a big plus for me. I like being able to enter my invoices directly and that my account is linked to Pennylane, which simplifies my accounting. The initial setup was very easy, and I highly recommend it, to the point that I would give it a rating of 9 out of 10. Review collected by and hosted on G2.com.

What do you dislike about Qonto?

I do not have access to financing or even installment payments, even though my company has regular revenue and I have had my account for 6 months. Review collected by and hosted on G2.com.

Alexandre C.
AC
Alexandre C.
"A Must-Have for Small Businesses"
5/5
What do you like best about Qonto?

I love the simplicity, speed, efficiency, and reduced cost of Qonto. I feel a sense of freedom compared to traditional banks. The simplified and immediate transfers are particularly appreciable. The ergonomics of Qonto make the transfer action smooth and fast, and the subscription cost is low. Even the additional fees when making transfers beyond the threshold make the overall service more competitive. I also feel that Qonto simplifies and prioritizes the business of small companies. Moreover, AI makes the service of a banking advisor obsolete. The initial setup of Qonto was quick and flawless. Review collected by and hosted on G2.com.

What do you dislike about Qonto?

Like any entrepreneur with both a proven strong development potential and at the same time a difficulty in finding adequate funding, I would like Qonto to be able to offer suitable financing, such as FBR like PayPal does. Review collected by and hosted on G2.com.