Verified User in Retail
IR
Verified User in Retail
Enterprise (> 1000 emp.)
"A tool that opens borders and culture"
5/5
What do you like best about Qmarkets Impact-Driven Innovation Software?

Ideas and innovation management is a "must have" for every company. Those who appreciate and value the potential for employee improvements can not only improve processes, costs and perception, but also improve employee loyalty to the company at the same time.

With Qmarkets, we have found a partner who supports us in this project at all times and has offered us the right platform. Thanks to the platform, we are completely transparent at all times and every employee can check his or her status of the idea at any time. Also the modern user guidance and unlimited accessibility are strong arguments for Qmarkets. Review collected by and hosted on G2.com.

What do you dislike about Qmarkets Impact-Driven Innovation Software?

Qmarkets is a very flexible and powerfull tool.

So far we have experienced only minor limitations, which you wouldn't necessarily call a "disadvantage". Review collected by and hosted on G2.com.

Verified User in Logistics and Supply Chain
AL
Verified User in Logistics and Supply Chain
Enterprise (> 1000 emp.)
"Great experience"
3.5/5
What do you like best about Qmarkets Impact-Driven Innovation Software?

Liked the collaboration aspect and the social media like qualities to liking and commenting on ideas to see the engagement between colleagues that may not have happened using other methods of ideas management. Review collected by and hosted on G2.com.

What do you dislike about Qmarkets Impact-Driven Innovation Software?

There are areas of improvement for example similar ideas could have been grouped together automatically but instead this had to be done manually. There should be an easier way to view and sort the ideas. It's still very time consuming when reviewing the ideas maybe because we had a complex challenge. Review collected by and hosted on G2.com.

Response from Qmarkets Innovation of Qmarkets Impact-Driven...

Hi there,

You’ll be pleased to know that the Qmarkets platform now has an auto-clustering feature! This allows similar ideas to be grouped together automatically if they share certain elements. The clustering tool creates automated topic clusters powered by our language processing machine learning algorithm. From here you can filter and dive into different clusters, explore ideas, and generate reports on this data.

The Qmarkets’ platform can also provide the user with ‘similar ideas’ when submitting an idea, based on our similar content algorithm. This will reduce duplicate ideas and allow for topic clusters to be more accurate. For context; while filling in the idea submission form, the author is presented a list of similar ideas in real time relating to the idea’s title and data in the text fields. The user then can choose to either continue with the submission for their own idea or collaborate on the similar idea presented to them. The similar content algorithm is looking for existing similar ideas, based on keywords, tags and full text analysis of the title and other text fields, and will only show ideas that the user has access to. The algorithm can also be tweaked to include a blacklist of stop words.

If you’d like to learn how you can incorporate the auto-cluster feature to meet any specific innovation needs you have, don’t hesitate to get in touch with our Customer Success team who are always on hand to provide you with product tips and best practice advice.

Happy innovating!

Francesco T.
FT
Francesco T.
Technical assistant to the General Manager
Industrial Automation
Enterprise (> 1000 emp.)
"Adaptable tool"
4/5
What do you like best about Qmarkets Impact-Driven Innovation Software?

Q markets is highly customisable and can be a great tool for communication within the company Review collected by and hosted on G2.com.

What do you dislike about Qmarkets Impact-Driven Innovation Software?

Quite a bit of effort is required by the user to post something on the platform, it's not as easy as posting a Facebook post Review collected by and hosted on G2.com.

Response from Qmarkets Innovation of Qmarkets Impact-Driven...

Thanks Francesco for your comments!

We’re continuously improving our platform to make it even easier to create campaigns, submit ideas, and post comments.

On the Qmarkets’ platform submitting an idea can be as simple as posting on social media, however our best practice advice suggests to do this via submission form. This is in order to capture specific details and accurate descriptions of the problem and solution. The form also allows for additional information including media, idea classifications etc. The more the form includes, the more likely other users are to collaborate and engage with the idea, resulting in better outcomes. Also, using the form allows for Qmarkets AI algorithms to provide you with helpful details, including highlighting similar ideas to reduce duplicates etc.

Many thanks!

Thierry C.
TC
Thierry C.
Process Performance & Digital Director
Enterprise (> 1000 emp.)
"Group idea management platform"
4/5
What do you like best about Qmarkets Impact-Driven Innovation Software?

The system allows you to build simple interfaces and coherent workflow and settings across various organisations that help our employees to submit ideas, vote , comment in a very easy way. Review collected by and hosted on G2.com.

What do you dislike about Qmarkets Impact-Driven Innovation Software?

Pay attention not to build too complex workflow to accept, evaluate or select ideas to otherwise employees will never see that their ideas are quickly taken into account Review collected by and hosted on G2.com.

Response from Qmarkets Innovation of Qmarkets Impact-Driven...

Hi Thierry,

Thank you for your feedback, we really appreciate it! We’re happy to hear that the product is helping you to realize your innovation goals, and more!

Our customer success team is always on hand to guide you should you need best practice advice to help you define your expectations. They can assist you in building a workflow that is customised to your needs and help you to include any complex processes. We pride ourselves on our customer centricity and are always here to help whenever you need it.

If you do need any extra help, please also check out this blog we have written on streamlining the innovation process:

https://www.qmarkets.net/blog/delivering-innovation-5-insider-tips-streamline-your-innovation-software-implementation-process/

Thanks again and happy innovating.

Verified User in Pharmaceuticals
AP
Verified User in Pharmaceuticals
Mid-Market (51-1000 emp.)
"Flexible and complete solution"
5/5
What do you like best about Qmarkets Impact-Driven Innovation Software?

I like the flexibility of the platform, the possibility to set-up the platform through a user-friendly back-office, the completeness of the solution Review collected by and hosted on G2.com.

What do you dislike about Qmarkets Impact-Driven Innovation Software?

There are a few settings that can't be changed without the support service. Some parts are part of the homepage and could be useful to be changed. Another thing is that the news section can't be read from outside users. This reduces too much its potential. Review collected by and hosted on G2.com.

Response from Qmarkets Innovation of Qmarkets Impact-Driven...

Thanks for taking the time to post your feedback!

We have now expanded our self-admin features, as well as the homepage layout, to make it even easier to customize the settings of the system to meet your innovation needs.

We have even added different widgets for the homepage including the content hive smart display which allows you to promote any combination of content items that you see as relevant, all within the same strip. Our Intelligent Content Spotlight Widget which automatically adjusts to show content in the most optimal way relative to the quantity of your ideas and campaigns. All of our widget’s visibility settings can also be adjusted for particular audiences.

We know that it is essential for your homepage to be as engaging as possible which is why we are constantly updating our platform with customizable features, which most importantly gives you the ability to control where the focus of your users will be!

If you need any more information, please do get in touch with our customer success team who are always on hand to provide you with best practice advice and product tips.

Thanks!

Verified User in Automotive
AA
Verified User in Automotive
Enterprise (> 1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Innovation Project Manager"
5/5
What do you like best about Qmarkets Impact-Driven Innovation Software?

Collaboration and evaluation features like score-card rating, voting tool, idea tournament Review collected by and hosted on G2.com.

What do you dislike about Qmarkets Impact-Driven Innovation Software?

My experience with Qmarkets is only positive so far. Review collected by and hosted on G2.com.

RE
Rotem E.
CO-FOUNDER
Enterprise (> 1000 emp.)
"state of the art software"
5/5
What do you like best about Qmarkets Impact-Driven Innovation Software?

high quality service, great UX, very flexible system Review collected by and hosted on G2.com.

What do you dislike about Qmarkets Impact-Driven Innovation Software?

not enough data on users, more focused on ideas Review collected by and hosted on G2.com.

Verified User in Mechanical or Industrial Engineering
EM
Verified User in Mechanical or Industrial Engineering
Enterprise (> 1000 emp.)
"Qmarkets idea management solution"
4.5/5
What do you like best about Qmarkets Impact-Driven Innovation Software?

Easy to access support and the people in Qmarkets.

Simple looking solution with great security. Review collected by and hosted on G2.com.

What do you dislike about Qmarkets Impact-Driven Innovation Software?

Too simple from oderator Point of view. More possbilities to change the looks etc. would be beneficial. E.g. how many Active Campaigns are shown on the front page, what kind of other information that should be shown in the front page etc.

Filtering function for moderators and Campaign managers too poor. Not easy to find closed ideas with a specific category etc.

Difficult for users to find closed ideas in a certain Campaign. Why not have a direct link to closed ideas inside of the Campaign?

Multi-language installation should be standard in a global idea management solution... Review collected by and hosted on G2.com.

Response from Samuel Medley of Qmarkets Impact-Driven...

Hello and thanks for taking the time to submit this review.

Sounds like you're taking full advantage of our features to deliver valuable innovation results for your company. That’s always good to read!

However, we were surprised to read that you weren't totally satisfied with the homepage customization options we currently offer. This is an area where we’ve typically received very positive feedback from our customers. Of course, the customization options within our ‘start’ product edition aren’t as extensive as those in our more feature-rich ‘flex’ and ‘max’ editions. Perhaps you might consider upgrading to gain access to these additional features - that is, if you haven’t already.

We’re grateful for your feedback concerning your need for more intuitive filtering functions and faster access to closed ideas. We’ll certainly take this into consideration going forward.

Thanks again for your review. If you have any questions regarding the platform, please don’t hesitate to get in touch with us. Here’s wishing you all the best for your continuing innovation efforts!

Verified User in Automotive
AA
Verified User in Automotive
Enterprise (> 1000 emp.)
"6-month pilot"
4.5/5
What do you like best about Qmarkets Impact-Driven Innovation Software?

Very good support & easy-to-use platform with a lot of potential for data mining and understanding Review collected by and hosted on G2.com.

What do you dislike about Qmarkets Impact-Driven Innovation Software?

- Partially scattered functionality

- in parts unfinished development (translations, etc.)

- sometimes unclear scheme of permissions Review collected by and hosted on G2.com.

Response from Samuel Medley of Qmarkets Impact-Driven...

Hello. Good to hear from you.

In regards to translations, our system interface is available in the following languages: English, German, Spanish, French, Chinese, Dutch, Italian, Portuguese, Norwegian, Russian, Turkish, Bulgarian, Hebrew, Japanese, Thai, Polish, Serbian, Czech, Greek, Swedish, and Swiss.

However, if needed, new languages can be added on request. The languages can also be updated and managed by the system administrator. Each label, help text, mail etc. is customizable per language. Notifications can also be sent in the relevant user language.

In regards to functionality and permissions, our team are more than happy to clarify any issues you may have.

Thanks again. Here's wishing you all the best with your innovation endeavors.

Verified User in Machinery
UM
Verified User in Machinery
Enterprise (> 1000 emp.)
"Great platform for Innovation Management, highly customizable"
4.5/5
What do you like best about Qmarkets Impact-Driven Innovation Software?

Basic package already quite complete. Easy exchanges with the Qmarkets team, the platform is fully customizable. Full integration with the gsuite package. Review collected by and hosted on G2.com.

What do you dislike about Qmarkets Impact-Driven Innovation Software?

No mobile app available with new version. Review collected by and hosted on G2.com.