Qinexo NV is a premier IT service management consultancy specializing in the implementation and optimization of ServiceNow and TOPdesk platforms. Established in 2016 as part of the Cronos Group, Qinexo has rapidly become a trusted partner for organizations seeking to enhance their IT operations and digital workflows. With a commitment to delivering exceptional customer experiences, Qinexo boasts a Customer Satisfaction score of 4.83 out of 5, the highest in Europe. Key Features and Functionality: - Comprehensive Implementation Services: Qinexo offers end-to-end implementation of ServiceNow and TOPdesk, ensuring seamless integration tailored to each client's unique requirements. - Process Optimization: By analyzing and streamlining existing workflows, Qinexo enhances operational efficiency, reducing workload and increasing IT effectiveness. - Service Management: Acting as a Single Point of Contact , Qinexo manages contracts, resolves issues, monitors Service Level Agreements , and provides comprehensive reporting. - Licensing and Support: As an authorized reseller, Qinexo assists in the procurement of ServiceNow and TOPdesk licenses and offers ongoing support to address any post-implementation queries or challenges. Primary Value and Solutions Provided: Qinexo empowers organizations to digitize and automate their workflows, bridging the gap between various business units for more targeted collaboration. By developing information flows that reduce workload and increase IT efficiency, Qinexo enables businesses to modernize outdated processes, enhance employee productivity, and improve customer experiences. Their expertise in ServiceNow and TOPdesk ensures that clients receive tailored solutions that align with their strategic objectives, driving growth and innovation.