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Qeymetrics Reviews & Product Details

Alwin J.
AJ
Quality Specialist
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Qeymetrics?

It's very easy to use and not much time consuming for a busy person like me. Review collected by and hosted on G2.com.

What do you dislike about Qeymetrics?

Initially it was very hard to learn the UI and what all are available within the software Review collected by and hosted on G2.com.

What problems is Qeymetrics solving and how is that benefiting you?

I can track all my leads and sales through this and bu using this it's easy for me to visualise all the stuffs to the higher management in a matter of time. Review collected by and hosted on G2.com.

Qeymetrics Overview

What is Qeymetrics?

HardMetrics optimizes sales, service and operations with business intelligence and operational analytics solutions. We transform enterprise data into actionable information that drives profitability, improves efficiency, and enhances customer satisfaction.

Qeymetrics Details
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Product Description

QeyMetrics (previously HardMetrics, acquired by iQor on October 29, 2012) is a cloud-based BI tool for business users to drill down and analyze business performance via interactive, browser-based dashboards


Seller Details
Seller
iQor
Year Founded
1998
HQ Location
St. Petersburg, FL
Twitter
@iQor
3,075 Twitter followers
LinkedIn® Page
www.linkedin.com
22,594 employees on LinkedIn®
Phone
800-811-4214

Recent Qeymetrics Reviews

Abhinav A.
AA
Abhinav A.Small-Business (50 or fewer emp.)
5.0 out of 5
"Made work easy"
Better visualisation of data is charm, helped me solve many of my problems
Akash M.
AM
Akash M.Small-Business (50 or fewer emp.)
5.0 out of 5
"QeyMetrics == KeyMetrics"
It's unlimited metrics and user accessibility offers a cost-effective and powerful solution for comprehensive performance reporting and business in...
Aarti P.
AP
Aarti P.Small-Business (50 or fewer emp.)
5.0 out of 5
"Assists users in identifying and gathering data to grow business"
Investigate every area, level, and transaction in your company to identify the underlying causes, guide important choices, and generate real value.
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Qeymetrics Media

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22 out of 23 Total Reviews for Qeymetrics

4.3 out of 5
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22 out of 23 Total Reviews for Qeymetrics
4.3 out of 5
22 out of 23 Total Reviews for Qeymetrics
4.3 out of 5

Qeymetrics Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for QeymetricsQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Mohana P.
MP
UI trainer
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: Organic
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about Qeymetrics?

a global provider of integrated customer and product support services and applied analytics solutions, today announced the release of QeyMetrics Performance Manager (QPM) 6.0, the new version of iQor’s pioneering cloud-based, dashboard-driven performance management and business intelligence tool. Review collected by and hosted on G2.com.

What do you dislike about Qeymetrics?

Qeymetrics is a tool or service that emerged after that date, or if it's not widely known, I recommend checking the latest reviews, user feedback, and discussions on forums or tech communities to gather insights into any potential issues. Users' experiences and opinions can provide valuable information about the strengths and weaknesses of a particular tool or service. Review collected by and hosted on G2.com.

What problems is Qeymetrics solving and how is that benefiting you?

don't have personal experiences or benefits from tools like Qeymetrics, as I don't use them. However, tools like Qeymetrics are typically designed to solve specific business problems or streamline processes. To understand the specific problems Qeymetrics addresses and the associated benefits, it's recommended to refer to the official documentation, user reviews, or contact the Qeymetrics support team for detailed information tailored to your needs. Users often find value in such tools for tasks like analytics, reporting, or managing key performance indicators (KPIs). Review collected by and hosted on G2.com.

Abhinanth G.
AG
Quality Analyst - Customer Success Excellence
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Qeymetrics?

It has a very powerful way of converting static data into visual that helps us better interpret and build our data warehouses and retrieve actionable insights from the same. It appears to be very easy to use and straightforward and I don't see any roadblocks when it comes to implementation. Review collected by and hosted on G2.com.

What do you dislike about Qeymetrics?

Although helpful and desirable the extent up to which this may help us so as to to encourage a startup to invest in this is very limited. Customer support could improve further.

Not sure whether it will lead to more frequency of use Review collected by and hosted on G2.com.

What problems is Qeymetrics solving and how is that benefiting you?

Ability to convert static data into actionable visuals that help us make data-driven decisions on our business and corporate strategy. Review collected by and hosted on G2.com.

Prachi T.
PT
Senior Engineer, Solutions Architecture
Enterprise(> 1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Qeymetrics?

I liked its user-friendly interface and robust analytics, making data analysis and visualization a breeze for me and my team. Review collected by and hosted on G2.com.

What do you dislike about Qeymetrics?

While it's robust, I found the learning curve slightly steep, especially when delving into more complex data analytics features. Additionally, as areas for improvement, I would mention limitations in customization options for certain visualizations. Review collected by and hosted on G2.com.

What problems is Qeymetrics solving and how is that benefiting you?

Its ability to compile and present data from multiple sources in a cohesive manner helps in making informed decisions swiftly. This benefit translates into quicker insights, improved decision-making, and a more comprehensive understanding of data trends, ultimately aiding in optimizing strategies and operations. Review collected by and hosted on G2.com.

Vanshika B.
VB
Social media manager
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Qeymetrics?

It has a lot of features which makes it really easy to handle static data and it's also pretty easy to use. Our team frequently uses this software and also integrates it with other databases. It is easy to get started with and implement across multiple databases. Review collected by and hosted on G2.com.

What do you dislike about Qeymetrics?

Customer support can definitely be improved by being more prompt at reverting back queries Review collected by and hosted on G2.com.

What problems is Qeymetrics solving and how is that benefiting you?

It saves a lot of time by making data visualisation easy, thus data analysis becomes easier and decisions are made quicker than before Review collected by and hosted on G2.com.

Ranjita G.
RG
Project Manager
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Qeymetrics?

The thing that I like the most about Qeymetrics is its interactive infographics and charts that makes data visualization much easy. Review collected by and hosted on G2.com.

What do you dislike about Qeymetrics?

The thing I dislike about Qeymetrics is the hassle of integration. So, if Qeymetrics focuses on making the integration process easy, It can definitely be a top choice of analysts and decison makers. Review collected by and hosted on G2.com.

What problems is Qeymetrics solving and how is that benefiting you?

Qeymetrics is solving the hassle to manually arrange data and generate visual reports of same. Its auto generated interactive infographic charts has made work a lot easier. Review collected by and hosted on G2.com.

Riya A.
RA
Data Analyst
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Qeymetrics?

I have using this software from sometime now. The best thing about this is it's visualisation and the analysis of data. Also to present my data, I create variety of reports as well which makes my work easier. Review collected by and hosted on G2.com.

What do you dislike about Qeymetrics?

It's a bit on the expensive side which I think is it's main downside. Review collected by and hosted on G2.com.

What problems is Qeymetrics solving and how is that benefiting you?

I have had a lot of problems with many visualization tool but this one excels as the dashboards are beautiful and the reports can also be created easily. Review collected by and hosted on G2.com.

sapna s.
SS
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Qeymetrics?

The most beneficial aspects of QueMetrics include:

Comprehensive Insights: QueMetrics provides in-depth insights and analytics into various aspects of customer service, including queue performance, wait times, agent efficiency, and customer satisfaction metrics. This data helps in understanding customer behavior and optimizing service delivery. Review collected by and hosted on G2.com.

What do you dislike about Qeymetrics?

Enhanced Customer Experience: not do good Review collected by and hosted on G2.com.

What problems is Qeymetrics solving and how is that benefiting you?

Customizable Reporting: The platform often provides customizable reporting features, allowing businesses to tailor reports according to their specific needs and preferences. This flexibility aids in generating actionable insights for better decision-making. Review collected by and hosted on G2.com.

Akash M.
AM
Software Engineer
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: G2 invite
What do you like best about Qeymetrics?

It's unlimited metrics and user accessibility offers a cost-effective and powerful solution for comprehensive performance reporting and business intelligence. This is something that I like most about it. Review collected by and hosted on G2.com.

What do you dislike about Qeymetrics?

There is nothing until now which I don’t like. Review collected by and hosted on G2.com.

What problems is Qeymetrics solving and how is that benefiting you?

Data visualisation is very important for generating feagures for any business. Currently whatever I work upon, I try to geenrate it's data and then visualize using Qeymetrics to check for feagures and progresses. Review collected by and hosted on G2.com.

KP
Small-Business(50 or fewer emp.)
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Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about Qeymetrics?

I think Qeymetrics is easy to learn and use, even for non-technical users and also highly customizable and it also provides variety of reporting tools and they provide excellent customer support Review collected by and hosted on G2.com.

What do you dislike about Qeymetrics?

Qeymetrics does not support some important open standards, such as OAuth and SCIM. Review collected by and hosted on G2.com.

What problems is Qeymetrics solving and how is that benefiting you?

It helped us in increasing sales revenue, Improved customer satisfaction,improved decision making overall it helped us in improving our sales performance, provided better customer service, and also helped in reducing costs. Review collected by and hosted on G2.com.

Priyanka K.
PK
College Embassador
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: Organic
What do you like best about Qeymetrics?

Detail the key features and functionalities of Qeymetrics. Highlight aspects that make it stand out from competitors. Discuss any innovative or distinctive features that users may find valuable.

Assess the performance of Qeymetrics, including speed, reliability, and responsiveness. Share insights into how well the platform performs under different conditions and workloads. Review collected by and hosted on G2.com.

What do you dislike about Qeymetrics?

There's nothing to dislike! I really like this platform. Review collected by and hosted on G2.com.

What problems is Qeymetrics solving and how is that benefiting you?

It's really good at problem solving and user experience is great. Review collected by and hosted on G2.com.