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Q2 Reviews & Product Details

Q2 Overview

What is Q2?

Q2 Platform provides financial institutions leading-edge technology and unmatched customer service with feature-on-demand capabilities for retail and commercial banking.

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Product Description

Q2 Platform provides financial institutions leading-edge technology and unmatched customer service with feature-on-demand capabilities for retail and commercial banking.


Seller Details
Year Founded
2004
HQ Location
Austin, TX
Twitter
@Q2
35 Twitter followers
LinkedIn® Page
www.linkedin.com
2,888 employees on LinkedIn®
Ownership
QTWO (NYSE)

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Recent Q2 Reviews

Brajesh S.
BS
Brajesh S.Enterprise (> 1000 emp.)
4.5 out of 5
"Q2 Platform - An integrated end to end banking system as a service"
Q2 platform is a great platform for providing multiple services for using banking as a service by integrating lot of services like , SDK integratio...
RT
Rajeev T.Small-Business (50 or fewer emp.)
5.0 out of 5
"Q2 Finance featuring is amazing"
Some of the user areas that need to be updated are missed by the remainder of the Q2 family, which operates considerably more quickly like that fact.
JT
Jonathan T.Small-Business (50 or fewer emp.)
4.5 out of 5
"Superb"
The useful features, including the activity dashboard, import/export options, and messaging system, are really appreciated. The APIs demonstrate th...
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10 Q2 Reviews

4.5 out of 5
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10 Q2 Reviews
4.5 out of 5
10 Q2 Reviews
4.5 out of 5
G2 reviews are authentic and verified.
Brajesh S.
BS
Senior Software Engineer
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Q2?

Q2 platform is a great platform for providing multiple services for using banking as a service by integrating lot of services like , SDK integration, Sandbox generation,API integrations,Single sign on and many more solutions required for setting a banking infrastructure.

Easy to understand dashboard with simple features like environment management,Vault services,Logs, etc.

It's services can be used frequently over other applications and supports a lot of 3rd part integrations.

Great customer support assistance available via many channels like email,call,slack etc. Review collected by and hosted on G2.com.

What do you dislike about Q2?

There are lot of features available on Q2 which makes it a great tool for frequent bank services integrations but there are some little drawbacks like,

i. It has well compact dashboard which has limited functionality till now so it becomes tough to expand the features.

ii. Less customization are present so have to adhere with their own templates. Review collected by and hosted on G2.com.

What problems is Q2 solving and how is that benefiting you?

It helped our organization in a great way to setup the internal digital banking services like Account and Payment management, Logs,Vaults storages, Enviroment management,Security authentication with Single Sign on across all endpoints which helped our customers to make a fluent purchases on our websites and had reduced the manual efforts to invoke various services for payments. Review collected by and hosted on G2.com.

Jeremy C.
JC
Vice President & Digital Experience Officer
Banking
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Q2?

I like how the desktop and app versions are the same. On our old system, they were different experiences with some features being available in one, but not the other, and the UIs were different. Review collected by and hosted on G2.com.

What do you dislike about Q2?

They are slow to get work started and completed for projects. I think they've grown to quickly and haven't hired more employees to meet the growth. Plus, they still have to many employees working from home. Review collected by and hosted on G2.com.

What problems is Q2 solving and how is that benefiting you?

It provides a digital banking platform for our bank. It allows us to compete with much larger banks. We can adapt, enhance, and customize the solution to meet our customers ' needs. Review collected by and hosted on G2.com.

Mohd Faizy A.
MA
Linux - Deputy Manager
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Q2?

Q2 Platform has been specially designed for financial organizations to cater to their needs. It is web based as well as mobile based platform. The platform helps in customer experience management, governance and compliance. It's main features include payment management and processing, data security, data analytics, data mapping, fraud detection and monitoring of transactions. Review collected by and hosted on G2.com.

What do you dislike about Q2?

The platform is very useful. There are no dislikes as such for it. It has a great activity dashboard, import export options for data, Authentication mechanism, messaging system and more. It provides APIs that can be consumed for various purposes. Review collected by and hosted on G2.com.

What problems is Q2 solving and how is that benefiting you?

Being a digital banking platform, it helps banks to do their transaction processing easily. Payment processing becomes easy with Q2 Platform. It's a SaaS based platform that is serving all small size, mid size and large banks. The Q2 provides a good support. Documentation is available as ready reference. Review collected by and hosted on G2.com.

RT
OWNER
Construction
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Q2?

Some of the user areas that need to be updated are missed by the remainder of the Q2 family, which operates considerably more quickly like that fact. Review collected by and hosted on G2.com.

What do you dislike about Q2?

They take a long time to begin and finish projects. I believe they have expanded too quickly and havent added enough staff to handle the expansion. Review collected by and hosted on G2.com.

What problems is Q2 solving and how is that benefiting you?

Allowing the majority of users to access and update their own user profiles, refreshing and correcting user profiles for those who are less tech-savvy. Review collected by and hosted on G2.com.

JT
Patent Agent
Law Practice
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Q2?

The useful features, including the activity dashboard, import/export options, and messaging system, are really appreciated. The APIs demonstrate their versatility as tools for a variety of tasks. Review collected by and hosted on G2.com.

What do you dislike about Q2?

It is frustrating to try to view and modify personal information on the Q2 Platform because of how poorly it integrates with other financial systems. Review collected by and hosted on G2.com.

What problems is Q2 solving and how is that benefiting you?

Complex interfaces and difficult navigation are problems that the Q2 Platform successfully solves. Its friendly design guarantees simple access and easy navigation. Review collected by and hosted on G2.com.

Verified User in Financial Services
AF
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
Incentivized Review
What do you like best about Q2?

The amount of features and diversity in the software covers a wide array of bases for use in our environment, as far as disputes and fraud goes. Review collected by and hosted on G2.com.

What do you dislike about Q2?

Sometimes we find when we need support on an issue, we get a bare minimum response. It feels as if the help desk might be a bit overwhelmed. Review collected by and hosted on G2.com.

What problems is Q2 solving and how is that benefiting you?

Supporting the investigation of loss and fraud and determining whether a refund is due or not. It also tracks the reports and assists in sending out response letters, based on the findings. (Approved, denied, denied because, etc.) Review collected by and hosted on G2.com.

Gary N.
GN
Senior Marketing Specialist
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Q2?

What I like best about Q2 is the look and feel the end user gets. It is clean, easy to navigate, and all-around solid. Review collected by and hosted on G2.com.

What do you dislike about Q2?

What I dislike is how dated Q2 central feels and the lack of customization it has. Especially from a Marketing standpoint. There is no ability to place ads on the mobile platform (at all) and the available marketing positions on the desktop version are very vanilla. Review collected by and hosted on G2.com.

What problems is Q2 solving and how is that benefiting you?

Q2 gives Riverview Bank the ability to have Online and Mobile Banking for its clients. Review collected by and hosted on G2.com.

Verified User in Banking
UB
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Q2?

It can be used as a desktop app or online app Review collected by and hosted on G2.com.

What do you dislike about Q2?

It is somewhat slow to generate large reports Review collected by and hosted on G2.com.

What problems is Q2 solving and how is that benefiting you?

Verify our customer's usage time Review collected by and hosted on G2.com.

Verified User in Banking
UB
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
(Original )Information
What do you like best about Q2?

The platform is simple to use, but many times runs slow. The rest of the Q2 family runs much quicker, but misses a few of the user sections that need to be updated relatively often. Review collected by and hosted on G2.com.

What do you dislike about Q2?

The loading and updating can be unbearably slow relative to the rest of the suite of apps. Review collected by and hosted on G2.com.

What problems is Q2 solving and how is that benefiting you?

Updating and fixing user profiles for the less tech savvy, while allowing the majority of users to access and update on their own. Review collected by and hosted on G2.com.

Verified User in Banking
UB
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Q2?

The menu and navigation within the Q2 platform make it easy to use and search for functions related to my tasks Review collected by and hosted on G2.com.

What do you dislike about Q2?

The only real thing I dislike is that the appearance seems a little bit outdated and less customizable Review collected by and hosted on G2.com.

What problems is Q2 solving and how is that benefiting you?

The issues we use for q2 include resetting passwords for our customers. It’s easy to see if they have attempted too many times and reset Review collected by and hosted on G2.com.