Top 10 Q-Flow Alternatives & Competitors

(6)4.3 out of 5

Research alternative solutions to Q-Flow on G2, with real user reviews on competing tools. Queue Management Software is a widely used technology, and many people are seeking sophisticated, popular software solutions with vip settings, predictive analytics, and ai text-to-speech. Other important factors to consider when researching alternatives to Q-Flow include ease of use and reliability. The best overall Q-Flow alternative is Zoho Desk. Other similar apps like Q-Flow are Salesforce Service Cloud, Freshdesk, Intercom, and Front. Q-Flow alternatives can be found in Queue Management Software but may also be in Help Desk Software or Live Chat Software.

Best Paid & Free Alternatives to Q-Flow

Zoho Desk
Salesforce Service Cloud
Freshdesk
Intercom
Front
JustCall
Podium
Close

Top 10 Alternatives to Q-Flow Recently Reviewed By G2 Community

Browse options below. Based on reviewer data, you can see how Q-Flow stacks up to the competition, check reviews from current & previous users in industries like Accounting, Consumer Services, and Health, Wellness and Fitness, and find the best product for your business.

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Qminder

(221)4.6 out of 5

Optimized for quick response

Qminder empowers your organization to deliver exceptional waiting experiences and allows managers to improve service quality. We simplify customer service flows with solutions that are user-friendly for both your staff and visitors. Provide self-check-in or remote sign-in to get rid of physical lines, and automate front-desk tasks to increase service speed. Use two-way text messaging to keep visitors informed and receive replies to improve communication. Keep track of each visit and gather statistics about average wait time, service time, visitor volumes, and rush hours. Export reports for any time period, and save time on internal tasks. Sign up to Qminder free trial today and get it up and running in a few minutes!

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Zoho Desk

By Zoho

(6,222)4.4 out of 5

Zoho Desk pulls in all your customer interactions from across multiple channels into a single, clean interface. You can then seamlessly continue these conversations and help customers easily.

Categories in common with Q-Flow:

Customer Communications Management

See all Zoho Desk reviews

Salesforce Service Cloud

By Salesforce

(5,607)4.4 out of 5

Deliver excellent customer service with a 360-degree view of your customers, an enterprise grade knowledge base, agent productivity tools, service contracts & entitlements, and analytics for complete visibility all on the Salesforce Platform.

Categories in common with Q-Flow:

Customer Communications Management

See all Salesforce Service Cloud reviews

Freshdesk

By Freshworks

(3,501)4.4 out of 5

Freshdesk is a cloud-based helpdesk software that streamlines customer conversations across multiple channels including email & phone. It enables faster collaboration with your support team for quick responses to your customer. With 150+ integrations, we make it simple for businesses to provide superior customer support. We are trusted by 100,000+ companies across different industries.

Categories in common with Q-Flow:

Customer Communications Management

See all Freshdesk reviews

Intercom

By Intercom, Inc.

(3,339)4.5 out of 5

Intercom is the leader in AI-first Customer Service, dramatically improving experiences for customers, support agents, and managers. For customers, Intercom enables the best customer experience by instantly resolving 50% of support volume, in any language, any time and any channel, providing actionable insights for optimizing support content, and offering a seamlessly integrated help center accessible through any channel. Support agents benefit from a massive increase in productivity, with Fin AI Copilot enhancing efficiency by 31%, a shared inbox for seamless collaboration and tickets that continue the conversation. Managers can use Intercom to elevate customer satisfaction, monitor and optimize support operations with AI insights (coming soon), and automate repetitive tasks with Workflows. Intercom is fully omnichannel and also integrates with all the tools support teams use most - making Intercom the only complete AI-first customer platform in the industry.

Categories in common with Q-Flow:

Customer Communications Management

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Front

By Front App

(2,251)4.7 out of 5

Front takes out the pain of shared inboxes (contact@, team@, jobs@...) by introducing collaboration in email.

Categories in common with Q-Flow:

Customer Communications Management

See all Front reviews

JustCall

By Saas Labs

(2,086)4.3 out of 5

JustCall is an AI-powered customer communication platform that allows you to connect with customers instantly, automate your workflows, and coach your teams, all from a single interface. Purpose-built to serve your business communication needs, JustCall easily integrates with 100+ CRMs, Help desks, and all the business tools you need to engineer better conversations. Trusted by 6,000+ companies globally, JustCall enables customer-facing teams to enjoy seamless customer conversations with real-time and post-call AI-powered insights. Top JustCall features to watch out for: ★ Inbound & outbound calling ★ Send & receive SMS & MMS ★ Sales dialer (Auto Dialer, Predictive Dialer, and Dynamic Dialer) ★ SMS Workflows & Bots ★ Multi-level IVR ★ Real-time agent assist ★ AI-powered SMS Copilot ★ AI coaching ★ Sentiment analysis ★ AI call scoring ★ Live call monitoring ★ Shared WhatsApp inbox ★ Automatic call distribution ★ Business phone numbers in 70+ countries

Categories in common with Q-Flow:

Customer Communications Management

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Podium

By Podium

(1,846)4.6 out of 5

Podium empowers local businesses to do more business in less time with the simplicity of text messaging. Our platform allows you to get more reviews, gather more leads, get paid via text, send text marketing campaigns, centralize communications, and more.

Categories in common with Q-Flow:

Customer Communications Management

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Close

By Close

(1,629)4.7 out of 5

Close is an all-in-one sales CRM designed to increase sales productivity for sales teams. With built-in calling, email, SMS, and more, sales teams are able to close more deals and make more sales—all without manual data entry!

Categories in common with Q-Flow:

Customer Communications Management

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Tidio

By Tidio

(1,618)4.7 out of 5

Tidio is a customer communication product. It provides multi-channel support so users can communicate with customers on the go. Live chat, messenger, or email are all supported.

Categories in common with Q-Flow:

Customer Communications Management

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#10

LiveAgent

By QualityUnit

(1,509)4.5 out of 5

LiveAgent helps businesses provide better customer service across all communication channels including email, chat and phone. Deliver customer Wow and grow your business with LiveAgent, a customer service software trusted by 30.000+ companies worldwide.

Categories in common with Q-Flow: