Pylon is the customer ops platform for modern businesses. Pylon helps companies that interact with their customers over shared Slack or Microsoft Teams channels scale their operations. This includes syncing customer questions in Slack with support systems (Intercom, Zendesk, etc), sending product updates across your shared Slack channels, and automating customer operations in conversational platforms.
Pylon is trusted by fast growing companies like Hightouch, Causal, and Courier to help improve customer experience and scale your CX operations across customer support and customer success. When users leave Pylon reviews, G2 also collects common questions about the day-to-day use of Pylon. These questions are then answered by our community of 850k professionals. Submit your question below and join in on the G2 Discussion.
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