Pure Chat Features
What are the features of Pure Chat?
Communication
- Pop-up Chat
- Notifications
Internal Use
- Customization
- Conversation Archiving
- Lead Development
- Customer Profiles
Top Rated Pure Chat Alternatives
Pure Chat Categories on G2
Filter for Features
Communication
Pop-up Chat | Based on 78 Pure Chat reviews and verified by the G2 Product R&D team. Enables a popup chat window on company websites to encourage interaction between website visitors and designated company representatives. | 91% (Based on 78 reviews) | |
Notifications | Based on 78 Pure Chat reviews and verified by the G2 Product R&D team. Delivers notifications to both sides of the conversation. | 88% (Based on 78 reviews) | |
Targeted Emails | Sends automated emails to further engage clients and potential clients. | Not enough data | |
In-App Messaging | Allows for live chat to be enabled within the app for customer help. | Not enough data | |
Co-Browsing | Allows agents to join a customer's browser session and navigate through the website with them. | Not enough data |
Internal Use
Customization | Based on 71 Pure Chat reviews and verified by the G2 Product R&D team. Allows users to customize chat colors, text, logos, and branding. | 82% (Based on 71 reviews) | |
Conversation Archiving | Based on 69 Pure Chat reviews and verified by the G2 Product R&D team. Archives conversations in a separate location for later reference. | 85% (Based on 69 reviews) | |
Lead Development | Based on 61 Pure Chat reviews and verified by the G2 Product R&D team. Enables employees to denote potential customers. | 79% (Based on 61 reviews) | |
Knowledge Base | Establishes a knowledge base for employee reference during conversations. | Not enough data | |
Team Inbox | Provides a central location for help requests, helping employees respond sooner. | Not enough data | |
Customer Profiles | Based on 62 Pure Chat reviews and verified by the G2 Product R&D team. Allows for the creation of profiles for contacts and customers. | 80% (Based on 62 reviews) |
