It's been two months since this profile received a new review
Leave a Review
Compare this with other toolsSave it to your board and evaluate your options side by side.
Save to board

Pump Reviews & Product Details

Profile Status

This profile is currently managed by Pump but has limited features.

Are you part of the Pump team? Upgrade your plan to enhance your branding and engage with visitors to your profile!

Value at a Glance

Averages based on real user reviews.

Time to Implement

<1 month

Return on Investment

15 months

Pump Integrations

(1)
Integration information sourced from real user reviews.

Pump Media

Pump Demo - View estimated savings for free
We provide full transparency into how much you'll likely have saved if you used Pump in the last 2 months.
Pump Demo - The Fastest Way to Save 60% on AWS
Pump Demo - Onboarding Steps
Product Avatar Image

Have you used Pump before?

Answer a few questions to help the Pump community

Pump Reviews (47)

Reviews

Pump Reviews (47)

4.3
47 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise Pump for its ease of use and effective cost savings on AWS bills, often reporting reductions of up to 60%. The straightforward setup and responsive customer support enhance the overall experience, making it a valuable tool for businesses looking to optimize their cloud expenses. However, some users note that the service currently lacks support for other cloud platforms.

Pros & Cons

Generated from real user reviews
View All Pros and Cons
Search reviews
Filter Reviews
Clear Results
G2 reviews are authentic and verified.
Campbell M.
CM
Small-Business (50 or fewer emp.)
"Bait and switch sales tactic, to hostage of their billing on AWS"
What do you like best about Pump?

They falsely promise deep discounts on AWS through group buying Review collected by and hosted on G2.com.

What do you dislike about Pump?

They offer zero means to offboard from their service despite claiming no contract. HAd to escalate to Amazon to get off their billing account. Pure bait and switch to hostage play. Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness
AH
Small-Business (50 or fewer emp.)
"Trash tier support, go elsewhere."
What do you like best about Pump?

They have sagemaker reserved pricing which is nice. Review collected by and hosted on G2.com.

What do you dislike about Pump?

Their support is awful and they don’t give a shit. It’s unreal to have a dedicated slack channel and your point person takes one whole month to respond to inquiries even after pinging them multiple times.

In the whole month they didn’t respond we launched a whole new product without their help on a basic inquiry that we had no visibility into because we aren’t owners of the AWS organization.

Go ahead and read the slack channel and see for yourself the multiple month long requests being met by complete silence. Pump support on vacation 99% of the time. Review collected by and hosted on G2.com.

Verified User in Hospitality
UH
Mid-Market (51-1000 emp.)
"Save 60% using Pump!"
What do you like best about Pump?

Easy to use! We save over 60 percent of our ec2 spend with it Review collected by and hosted on G2.com.

What do you dislike about Pump?

Finops aspect is lacking, vantage does better here. But I'm told they are getting there soon Review collected by and hosted on G2.com.

Yogesh P.
YP
Chief Technology Officer
Small-Business (50 or fewer emp.)
"Significant AWS Savings Made Simple with PUMP"
What do you like best about Pump?

By using PUMP, we have managed to lower our AWS bills by approximately 30%. Review collected by and hosted on G2.com.

What do you dislike about Pump?

Currently, the available payment methods are restricted to bank debits. It would be much more convenient if credit card payments were also supported. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
UM
Small-Business (50 or fewer emp.)
"Transformative AWS Cost Management with Pump"
What do you like best about Pump?

What stands out to me about Pump is its intuitive interface that makes tracking AWS expenses a breeze. It not only highlights areas of overspending but also provides personalized recommendations tailored to our specific usage patterns, leading to substantial cost savings without any service interruptions. Review collected by and hosted on G2.com.

What do you dislike about Pump?

One aspect I find less favorable is that Pump sometimes flags critical resources as unnecessary, which requires additional validation on our part. While this isn't a dealbreaker, more accurate insights would significantly enhance the overall effectiveness of the tool. Review collected by and hosted on G2.com.

AW
Freelance Blogger
Small-Business (50 or fewer emp.)
"Huge AWS Savings"
What do you like best about Pump?

What I like best about Pump is how easy it makes saving on AWS costs. It quickly shows where we're overspending and gives simple, actionable tips that actually make a difference—all without disrupting our services. Review collected by and hosted on G2.com.

What do you dislike about Pump?

I dislike that Pump occasionally flags resources we need, needing us to double-check the recommendations. It’s not a major issue, but more precise suggestions would make it much better. Review collected by and hosted on G2.com.

Verified User in Computer Software
EC
Small-Business (50 or fewer emp.)
"WARNING: Customers hold as prisoners and promises not kept"
What do you like best about Pump?

Savings on AWS Credits. Nothing else. Never again. Review collected by and hosted on G2.com.

What do you dislike about Pump?

1. Pump activated a feature to prevent customers from leaving their billing organization. So if they don't let you go, you need to migrate you servers. Hard to beleave, but reality.

https://docs.aws.amazon.com/organizations/latest/userguide/orgs_manage_policies_scps_examples_general.html#example-scp-leave-org

2. Pump promissed 5k free credits after signup and short security checkup. After 4 month nothing has happend yet.

Summary. Never again. There are other providers to save AWS credis. Pump is just the wrong one. Review collected by and hosted on G2.com.

Muhammad A.
MA
Software engineer
Information Technology and Services
Small-Business (50 or fewer emp.)
"I like to share that AWS service is amazing"
What do you like best about Pump?

Pump provides a user-friendly interface that makes tracking cloud expenses effortless Review collected by and hosted on G2.com.

What do you dislike about Pump?

integrations with third-party tools would improve its overall efficiency Review collected by and hosted on G2.com.

Mohamed K.
MK
Small-Business (50 or fewer emp.)
"Pump checked all the boxes. easy, simple and most importanly free way to save on my AWS bill."
What do you like best about Pump?

Pump is a free and easy way to save money on your AWS bill. AWS costs can be tough to handle, especially for small teams like ours in the pre-seed stage. Pump simplifies this by helping us cut our AWS expenses with just a few clicks. it was really easy to integrate with our AWS account. Review collected by and hosted on G2.com.

What do you dislike about Pump?

There's not much to dislike about it because it's basiclly free money returning to us, allowing us to allocate it into various other parts of our company. That being said, it would be exciting if they could expand their support for a wider range of services, including multi-cloud solutions. Review collected by and hosted on G2.com.

Oscar L.
OL
Co-Founder
Small-Business (50 or fewer emp.)
"Pump is a very easy way to reduce your AWS"
What do you like best about Pump?

I like that it was easy to setup and that it gave me no problems from the begining. Pump is a simple software but does what it promises it cuts your AWS bill almost in half.

After the YC deal of AWS our company we reduced our usage to 50% but that was not enough and it was using a lot of resources the money we could use to improve our platform/service. So we found and starte using pump that lowered our usage another 50%.

This is just amazing and I recommend anyone to give it a shot. Review collected by and hosted on G2.com.

What do you dislike about Pump?

So easy that is scary, befor start using pump I had a lot of doubts about what will happen to my system. I wish to have more information before starting using it (however now I don't need it)

Also a bit of annoyance is that pump will be your billing contact for AWS meaning you will deal with them instead of AWS. So negotiation of costs to AWS needs to go through pump. Review collected by and hosted on G2.com.

People Icons

Start a Discussion about Pump

Have a software question? Get answers from real users and experts.

Start a Discussion

Pricing Insights

Averages based on real user reviews.

Time to Implement

<1 month

Return on Investment

15 months

Perceived Cost

$$$$$
Pump Comparisons
Product Avatar Image
CloudKeeper
Compare Now
Pump Features
Scheduling
Automation
Multi-Cloud Management
Spend Forecasting and Optimization
Recommendations
Spend Tracking
Reporting
Dashboards and Visualizations
Compliance