JC
John C.
Founder and CEO
Mid-Market (51-1000 emp.)
"The best communication alternative"
5/5
What do you like best about ServiceMax?

Zinc enterprise application is the best alternative any user should think of if they are looking for an application with great messaging and video confrencing capabilities.Zinc application offers a very intuitive interface straight from the sigup pages all through to in app features,The applications has been designed to facilitate team conversation and colaboration,Finding co-workers on Zinc app is simple,Whenever you sign up with company/business email,A list of all users already using the application in your company will displayed,Zinc enterprose app allows you to conviniently send a broadcast message to all your contacts from the broadcast tab on the application Review collected by and hosted on G2.com.

What do you dislike about ServiceMax?

The quality of video on video confrencing is greatly affected with with internet connections,there is sometimes a lag on audio Review collected by and hosted on G2.com.

JT
Josphat T.
Events Manager
Small-Business (50 or fewer emp.)
"Awesome application to use "
5/5
What do you like best about ServiceMax?

Zinc enterprise messenger is wonderful communication tool to use,It offers exceptional features,I love using the aplication for video calls because of its video quality and the the simplity to use,The application offers a very attractive interface with vey beautiful Purple theme,The application is very convinient for me because i can simple create a team and add people we work with at much ease if they are alreadyusing the application,Zinc provide a wonderful platform for team members to share ideas and and other information,Zinc allows sharing of images videos,Sending broadcast messages on Zinc messangers is very simple with the dedicated tab to do so Review collected by and hosted on G2.com.

What do you dislike about ServiceMax?

The aplication has alot of tabs,some of the of the features should be combined on one tab or added to the floating button,this would make the applcation much easy to use and less clumsy Review collected by and hosted on G2.com.

JO
Joash O.
Operations Manager
Small-Business (50 or fewer emp.)
"Zinc_instant messaging application"
5/5
What do you like best about ServiceMax?

I love using the application because its easy to find co-workers who are already using the application,The application ofers instant messaging platform and it allow sharing of different file types,I also allows me to share filles that i have stored on other Third party cloud storage application like dropbox,Google drive,One drive etc.Sharing location is also possible on Zinc enterprise messaging app.I love using app group messaging because i can get in touch with members of staff at the organisation at much ease.Zinc app offers wonderful audio calls its clear and very simple to use,the video call is also great,The video quality is HD Review collected by and hosted on G2.com.

What do you dislike about ServiceMax?

Establishing a connection on video call takes time especially when using unstable internet commection Review collected by and hosted on G2.com.

Sumandeep K.
SK
Sumandeep K.
Request Management coordinator
"All in one communicator"
4/5
What do you like best about ServiceMax?

Its a one stop solution for all kinds of communication - text, voice, video, content sharing and broadcasts.

Instant messaging feature helps you to connect with your team members and broadcast option helps to deliver the same message across a big group Review collected by and hosted on G2.com.

What do you dislike about ServiceMax?

There is no such disavantage of this application but yes if the internet speed is slow or unstable, it becomes really difficult to make video or audio calls although it doesnt impact the messaging feature Review collected by and hosted on G2.com.

Bram d.
BD
Bram d.
Business Lead, SDG Service Projects
Enterprise (> 1000 emp.)
"The best software solution to make Service Management agile"
5/5
What do you like best about ServiceMax?

1. ServiceMax partnership and Field Service Management expertise..

2. ServiceMax has provided us with a solution that offers us flexibility, scale-ability.

Using the power of Salesforce combined with the enhancements of ServiceMax we have the best of both worlds Review collected by and hosted on G2.com.

What do you dislike about ServiceMax?

So far we have not seen any downsides yet. Review collected by and hosted on G2.com.

Verified User in Arts and Crafts
UA
Verified User in Arts and Crafts
Small-Business (50 or fewer emp.)
"This app is full of bugs and doesn't work properly. "
1.5/5
What do you like best about ServiceMax?

App is great for keeping teams together. Loved that it allowed Android phones to zoom into messages. Review collected by and hosted on G2.com.

What do you dislike about ServiceMax?

Bugs. The app is fine except it makes my phone vibrate with the notification icon. My phone is set to NEVER vibrate. Yet this app notifies me of a message by vibrating, blinking, and the icon. Resource draining app. Somehow this app takes more resources than more commonly used communication applications like WhatsApp and WeChat, but with less frequent usage and with fewer features. Review collected by and hosted on G2.com.

Verified User in Accounting
AA
Verified User in Accounting
Mid-Market (51-1000 emp.)
"Great Program "
5/5
What do you like best about ServiceMax?

Communicating between the office managers and the whole team. We like being able to communicate on the road.

Review collected by and hosted on G2.com.

What do you dislike about ServiceMax?

Not getting a good signal sometimes. but still able to use it on the go. other than that the software is great Review collected by and hosted on G2.com.

Verified User in Research
AR
Verified User in Research
Small-Business (50 or fewer emp.)
"Very Happy with servicemax!"
5/5
What do you like best about ServiceMax?

I like the functionality and the ability to design many different reports Review collected by and hosted on G2.com.

What do you dislike about ServiceMax?

Servicemax took longer than expected for users to get comfortable with the program. Review collected by and hosted on G2.com.

Verified User in Import and Export
UI
Verified User in Import and Export
Small-Business (50 or fewer emp.)
"Phenomenal "
4/5
What do you like best about ServiceMax?

The features that come along with the program. Review collected by and hosted on G2.com.

What do you dislike about ServiceMax?

Glitching at first. It takes about 2-3 minutes to load the entire application once logged in. Review collected by and hosted on G2.com.

CG
Clinton G.
Premise Technician Tier II
Enterprise (> 1000 emp.)
"Fast and secure messaging app"
5/5
What do you like best about ServiceMax?

Zinc is a great messaging app that is very secure. You can connect to people, or whole teams of people in an instant, drop your location, send pictures and videos, push to talk and good old calling. Also it works in areas that are low on cell phone signal. Review collected by and hosted on G2.com.

What do you dislike about ServiceMax?

There are a lot of options in the app, so it can get confusing at times. Review collected by and hosted on G2.com.