2026 Best Software Awards are here!See the list
Prove

By Prove

4.5 out of 5 stars

How would you rate your experience with Prove?

Prove Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

3 months

Prove Integrations

(4)
Verified by Prove

Prove Media

Brandt Smallwood, Head of Card at Bilt Rewards explains how Bilt Mastercard achieved faster, more seamless customer application completions using Prove Pre-Fill®.
Play Prove Video
Brandt Smallwood, Head of Card at Bilt Rewards explains how Bilt Mastercard achieved faster, more seamless customer application completions using Prove Pre-Fill®.
Product Avatar Image

Have you used Prove before?

Answer a few questions to help the Prove community

Prove Reviews (45)

Reviews

Prove Reviews (45)

4.5
45 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise the product for its ease of integration and robust security features, which enhance user trust and streamline authentication processes. Many appreciate how it effectively minimizes fraud while providing a seamless experience for both customers and developers. However, some users note that customer support can be inconsistent, which may hinder the overall experience.

Pros & Cons

Generated from real user reviews
View All Pros and Cons
Search reviews
Filter Reviews
Clear Results
G2 reviews are authentic and verified.
Aazim A.
AA
Senior Compliance Specialist
Mid-Market (51-1000 emp.)
"Reliable and secure non-doc verification using SSN and phone number"
What do you like best about Prove?

The non-doc verification solution based on SSN and phone number is amazing! Review collected by and hosted on G2.com.

What do you dislike about Prove?

They can be a bit on the expensive side but you get what you pay for Review collected by and hosted on G2.com.

Chad N.
CN
Vice President Marketing
Mid-Market (51-1000 emp.)
"Easy Onboarding, Great Support"
What do you like best about Prove?

I find Prove easy to use and easy to onboard, which is really important for our team. The support team is really good and stays on top of our needs, sharing updates on what they're working on. From a partnership perspective, it's been fantastic. When working with their team and their integrations, everything was easy. On the consumer side, the ease of onboarding stands out, with Prove providing a lot of prefill opportunities, which is significant for our business. Also, the initial setup was pretty easy. The API documentation was useful, and the Prove team was very helpful, making it very easy for us and our dev team. Review collected by and hosted on G2.com.

What do you dislike about Prove?

I don't have much to say of Prove not working. Everything we've used it for seems to be providing the value we're looking for. From a consumer-facing perspective, there's always cosmetic or UX opportunities, but nothing that stands out as Prove not working. Review collected by and hosted on G2.com.

"Efficient Onboarding, Needs Feature Visibility"
What do you like best about Prove?

I like how Prove efficiently identifies consumers based on their phone number and provides prefilled information to make our onboarding process as easy as possible. It reduces friction in our sign-up funnel, allowing us to onboard more customers in less time. Review collected by and hosted on G2.com.

What do you dislike about Prove?

Sometimes we don't understand all of the product features, availability, and not at all times is that brought to our attention when there are extra services that we could be using that could improve our security posture. Review collected by and hosted on G2.com.

Michael H.
MH
"Market Leader in Seamless Financial Onboarding"
What do you like best about Prove?

Prove is a market leader solving a problem that the competition hasn't caught up to. I find it a huge value add to work with an innovative solution like Prove to help financial institutions onboard clients more effectively with less risk. Prove does a fantastic job supporting its partners and clients. The initial setup was very efficient. Review collected by and hosted on G2.com.

What do you dislike about Prove?

Expanding the mobile operating network to all the mobile providers across the US. Review collected by and hosted on G2.com.

KR
Security Engineer
Enterprise (> 1000 emp.)
"Easy IAM Integration and Cost-Effective SMS with Prove"
What do you like best about Prove?

Ease of integrating Prove with Identity & Access Management systems. Cost Effective when compared to other SMS providers. Review collected by and hosted on G2.com.

What do you dislike about Prove?

Frequent certificate changes caused disruptions to SMS services Review collected by and hosted on G2.com.

"Effective Data for Fraud Prevention"
What do you like best about Prove?

I appreciate the data that Prove provides. It helps us manage fraud risk on applications and ties physical addresses to phone numbers, allowing us to validate addresses and issue more accounts. Review collected by and hosted on G2.com.

What do you dislike about Prove?

I feel that there could be more information on the phone numbers. Review collected by and hosted on G2.com.

KZ
Sr Director of Fraud
Mid-Market (51-1000 emp.)
"Outstanding Support and Documentation"
What do you like best about Prove?

The support staff and the documentation they provide Review collected by and hosted on G2.com.

What do you dislike about Prove?

There could be more in-depth education about the intent of each product and some more details about how the data is obtained and used for more efficient results. Review collected by and hosted on G2.com.

Verified User in Insurance
AI
Enterprise (> 1000 emp.)
"10 Years of Reliability with Prove—Hardly Any Outages"
What do you like best about Prove?

We have been using prove for last 10 years. We hardly had any outages with Prove. Review collected by and hosted on G2.com.

What do you dislike about Prove?

Would like to see Prove having out of the box integration with Okta & other vendors. Review collected by and hosted on G2.com.

Verified User in Financial Services
UF
Mid-Market (51-1000 emp.)
"Great experience so far"
What do you like best about Prove?

As someone deeply involved in fraud strategy, I appreciate how Prove's identity verification and authentication solutions go beyond static identifiers by leveraging real-time mobile signals. This approach drastically reduces false positives while enhancing user trust—a rare combination in the fraud prevention space.

Their ability to provide deterministic identity signals using the mobile device as a proxy for trust is game-changing, especially in an era where synthetic identity fraud and account takeover attempts are increasing. Prove’s Trust Score and passive identity verification not only streamline the customer onboarding process but also help businesses make smarter, risk-aware decisions without sacrificing conversion rates. Review collected by and hosted on G2.com.

What do you dislike about Prove?

One aspect I dislike about Prove is the additional cost associated with retro studies or historical data analyses. In many cases, these studies are essential for evaluating performance, tuning fraud strategies, or building a business case for continued investment. Charging separately for retro studies—especially after already paying for the core product—can feel restrictive and may discourage deeper analytical exploration or collaboration between teams. Review collected by and hosted on G2.com.

Verified User in Financial Services
UF
Mid-Market (51-1000 emp.)
"Strong Reach for Our USA User Base"
What do you like best about Prove?

Their Reach for our USA user base of users Review collected by and hosted on G2.com.

What do you dislike about Prove?

The complexity of many APIs and many information spread Review collected by and hosted on G2.com.

Pricing Insights

Averages based on real user reviews.

Time to Implement

3 months

Perceived Cost

$$$$$
Prove Comparisons
Product Avatar Image
ID.me
Compare Now
Product Avatar Image
Trulioo
Compare Now
Product Avatar Image
Plaid
Compare Now
Prove Features
SMS-Based
Voice-Based Telephony
Product Avatar Image
Prove