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16 ProSpend Reviews

4.6 out of 5
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16 ProSpend Reviews
4.6 out of 5
16 ProSpend Reviews
4.6 out of 5

ProSpend Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for ProSpendQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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AC
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic Review from User Profile
What do you like best about ProSpend?

ProSpend is very user intuitive both from an end-user and administrative perpsective. User up-take within our business has been extremly high and feedback positive. Customer support is also second to none. Issues and queries can be easily logged in the portal and response times are usually a day or less. Review collected by and hosted on G2.com.

What do you dislike about ProSpend?

Our ERP system doesn't currently link with ProSpend via an API. This is a feature that would be highly useful and would make things even more efficient. Bank account scanning on invocies are also sometimes a hit and miss. It would be benefical if this technology can be improved to reduce manual overide. Review collected by and hosted on G2.com.

KN
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 Gives Campaign
Incentivized Review
What do you like best about ProSpend?

ProSpend is easy to use with receipts being stored within the app and then matching up later. No more chasing paper receipts. Review collected by and hosted on G2.com.

What do you dislike about ProSpend?

Due to our ERP the integration between the two systems is not seamless, however this is due to our system being quite old and is a not ProSpend issue. Review collected by and hosted on G2.com.

Christine G.
CG
Assistant Accountant
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about ProSpend?

The ability to simplify claimant processing, staff dont need to be accountants to be able to process efficiently. Review collected by and hosted on G2.com.

What do you dislike about ProSpend?

I dislike the lack of basic module manipulation and customisation, compared to what is currently available with other applications. Review collected by and hosted on G2.com.

HP
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 Gives Campaign
Incentivized Review
What do you like best about ProSpend?

The multiple entity and GL level coding is fantastic. Review collected by and hosted on G2.com.

What do you dislike about ProSpend?

Spit coding by invoice currency not base Review collected by and hosted on G2.com.

RF
Finance Officer
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about ProSpend?

The programme caters for most of our expense management needs and there is flexibility and a possibility to customise the programme to make it work for our company. The support team is quick to respond and very helpful. The bank validation feature has been a fantastic feature. Review collected by and hosted on G2.com.

What do you dislike about ProSpend?

Once in a while, a duplicate invoice is synced across to our accounting system causing a bit of an issue internally. Review collected by and hosted on G2.com.

SB
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about ProSpend?

You can use it on the mobile as well as laptop/computer. Self explanatory. Receipts are automatically attached to expense entries. Automated bank feed for credit cards. Review collected by and hosted on G2.com.

What do you dislike about ProSpend?

Some views could be improved, but this is picky. Review collected by and hosted on G2.com.

Verified User in Electrical/Electronic Manufacturing
AE
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about ProSpend?

System has been good for us in transitioning to a fully electronic invoice system that can also handle our credit cards. The staff have also been very helpful in our dealings with them. Review collected by and hosted on G2.com.

What do you dislike about ProSpend?

As an Administrator having to switch roles to perform certain tasks is a little frustrating, and some staff have quibbled over having to manually approve each and every receipt exception but otherwise I think people have embraced it. Review collected by and hosted on G2.com.

Mark S.
MS
Partner and Reseller Manager
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: Organic
What do you like best about ProSpend?

Easy to use and I finally got rid of paper-based expenses. After a lifetime of manually doing receipts, I'm so happy just being able to take a picture and throw out the receipt Review collected by and hosted on G2.com.

What do you dislike about ProSpend?

Nothing, I should have done it much earlier! Review collected by and hosted on G2.com.

Verified User in Telecommunications
AT
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about ProSpend?

Expense Manager is easy to use, is fairly priced, and has a good amount of customizable options to suit our business needs. Review collected by and hosted on G2.com.

What do you dislike about ProSpend?

Some of the admin menus and navigation could use improvement as well as the ability to apply bulk updates to certain fields (e.g. expense types). It would also be helpful if the split expense function would work across entities (categories) as well as expense types as we found this a little limiting. Review collected by and hosted on G2.com.

Verified User in Media Production
AM
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: G2 Gives Campaign
Incentivized Review
What do you like best about ProSpend?

Prospend has simplified our invoice approval process Review collected by and hosted on G2.com.

What do you dislike about ProSpend?

Occasional glitches when exporting to our accounting system Review collected by and hosted on G2.com.