The software is powerful and intuitive. There is plenty of flexibility to accommodate changes in workflow or unanticipated events. All of the search functions are efficient. We have absolutely no paper in the shop and never lose anything. Everyone in the shop has access to up-to-date files from every workstation. The software capably bookends all of our work, from estimates and quoting, order entry, job execution and outside processing, inspection, and invoicing. I have never written a review for anything online, but ProShop is so good, and their team so supportive that they deserve a few minutes of my time for the recognition. Review collected by and hosted on G2.com.

With all things sophisticated and capable, some experience and learning is required. My advice is to start with the modules that will have the biggest impact and keep adding capabilities over time. The behaviors all very consistent so once you get familiar the learning really accelerates. Review collected by and hosted on G2.com.

I love the web-based interface that is so user-friendly and customizable. The way it tracks and handles all aspects of the process from quote to packing list is the best I have ever seen. Review collected by and hosted on G2.com.

My only insignificant issue is my fault in that I am Red/Green color blind and some of the colors they use blend in together and are hard for me to tell them apart. Review collected by and hosted on G2.com.

When we conduct our external audits with either a customer or the governing body of our certifications, they are so impressed with the Pro Shop ERP system and its ability to easily hyperlink and connect every part of data and traceability. Review collected by and hosted on G2.com.

Not that I dislike, it is just not understanding the queries yet Review collected by and hosted on G2.com.

Every single module is interconnected. Estimating, Order Entry, Quality, Training, Maintenance. It's all at your fingertips. Anywhere in the shop! Review collected by and hosted on G2.com.

There are no downsides to using Proshop. You are missing out if you don't. We evaluated it for a year and think about what we could have done if we had made the decision sooner! Review collected by and hosted on G2.com.

The software is capable and powerful, and the implementation assistance and support is excellent. Review collected by and hosted on G2.com.

Implementing ProShop wasn't plug-and-play, because it was necessary to harmonize ProShop and our business processes. But this effort was well worth the investment, and our business is better as a result. Review collected by and hosted on G2.com.

Proshop has helped streamline all of our work flow and quality control processes. Before, we had to maintain our quality documents and workflow processes in 5 different areas. With proshop they are in one central location. Review collected by and hosted on G2.com.

Training for proshop is a heavy burdern and high cost but it pays for itself once you are established. The whole company will need to buy into the software in for it to work as intended. Review collected by and hosted on G2.com.

What I like best is how information flows between the modules creating links for traceability without requiring the user to update records manually. Review collected by and hosted on G2.com.

Those of us who use ProShop the most often complain about the number of tabs we have open when we're working. Review collected by and hosted on G2.com.

module configuration and simplicity of procedures Review collected by and hosted on G2.com.

with the creation of vendor POs, if multiple WO#s are added to 1 line item while in the manual PO creation window, each WO has to be manually updated with the PO# Review collected by and hosted on G2.com.

Real-time information related to work orders, inventory and quality control. Review collected by and hosted on G2.com.

Like anything, it's only as good as the information you put in. Review collected by and hosted on G2.com.

Organization and retaining all information needed under one software. Review collected by and hosted on G2.com.

Still quite a few bugs and the delay to implement feature request or fix bugs created from upgrades. Review collected by and hosted on G2.com.