--- title: ProProfs Net Promoter Score Reviews meta_title: 'ProProfs Net Promoter Score Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 20 reviews by the users' company size, role or industry to find out how ProProfs Net Promoter Score works for a business like yours. aggregate_rating: rating_value: 4.2 review_count: 20 scale: '5' date_modified: '2026-08-04' parent_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity --- # ProProfs Net Promoter Score Reviews **Vendor:** ProProfs **Category:** [Survey Software](https://www.g2.com/categories/survey) **Average Rating:** 4.2/5.0 **Total Reviews:** 20 ## About ProProfs Net Promoter Score ProProfs Net Promoter Score (NPS) software is one-question survey to measure NPS and gauge loyalty. ## ProProfs Net Promoter Score Pros & Cons **What users like:** - Users value the **user-friendly interface** of ProProfs Net Promoter Score, facilitating effective feedback management and decision-making. (1 reviews) - Users value the **simple and effective feedback management** of ProProfs Net Promoter Score for enhancing customer loyalty. (1 reviews) - Users value the **flexibility** of ProProfs Net Promoter Score, enabling quick setup and effective customer feedback management. (1 reviews) - Users value the **user-friendly interface** of ProProfs Net Promoter Score, enabling effective customer feedback management effortlessly. (1 reviews) - Users find ProProfs Net Promoter Score to be **intuitive** , simplifying customer feedback management and enhancing decision-making. (1 reviews) - Quick Setup (1 reviews) - Simple (1 reviews) - Time-saving (1 reviews) - User Interface (1 reviews) **What users dislike:** - Users feel the **inadequate filtering** limits reporting depth and customization options, affecting overall satisfaction with the product. (1 reviews) - Users note that the **limited customization** of surveys restricts flexibility and advanced reporting features for deeper insights. (1 reviews) - Users find the **limited data analysis** of ProProfs NPS lacking in advanced filters and reporting depth. (1 reviews) - Users find the **poor reporting** features lacking advanced filters and deeper analytics for enhanced insights. (1 reviews) ## ProProfs Net Promoter Score Discussions - [What are the 3 net promoter score categories?](https://www.g2.com/discussions/what-are-the-3-net-promoter-score-categories) - [What is the net promoter score and what is it used for?](https://www.g2.com/discussions/what-is-the-net-promoter-score-and-what-is-it-used-for) - [What is a good NPS score for software?](https://www.g2.com/discussions/what-is-a-good-nps-score-for-software) - [How does ProProfs gather all the questions specific to the survey?](https://www.g2.com/discussions/how-does-proprofs-gather-all-the-questions-specific-to-the-survey) - 1 upvote - [https://about.google/intl/es-419_ALL/stories/jason-barnes-accessibility-tools/?utm_source=about.google&utm_medium=social&utm_campaign=email-link](https://www.g2.com/discussions/https-about-google-intl-es-419_all-stories-jason-barnes-accessibility-tools-utm_source-about-google-utm_medium-social-utm_campaign-email-link) - 1 upvote - [View ProProfs Net Promoter Score pricing details and edition comparison](https://www.g2.com/products/proprofs-net-promoter-score/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-08-06+17%3A14%3A31+-0500&secure%5Bsession_id%5D=2852aac3-7930-4171-b5c6-588e559e5631&secure%5Btoken%5D=3fd0ff189a5f90848d7ce8ae920730d98a9e9c2514d3cfa76ea68d028c792be1&format=llm_user) ## ProProfs Net Promoter Score Features **Additional Functionality** - Third-Party Integrations - To-Do List - @mentions - Single Sign On - File Management - Activity Dashboard - Drag & Drop - Alerts/Notifications - Prioritization - Access Controls/Permissions - Screen Sharing - Content Management - Brainstorming - AI Copilot - File Transfer - Calendar Management - Status Tracking - Real-Time Notifications - Version Control - Task Management - Activity Tracking - Real Time Editing - Communication Management - Chat/Messaging - Tagging - Generative AI - Assignment Management - Task Scheduling - Project Management - Collaboration Tools - Workflow Management - Secure Data Storage - File Sharing - Document Storage - Task Progress Tracking - Discussions/Forums - Commenting/Notes - Reporting & Statistics - Contact Management - Video Conferencing - Progress Tracking - Mobile Access - API - Document Management - Customizable Branding **Survey Management** - Survey Builder - Question Types - Templates - Survey Distribution - Mobile Survey - Site Intercept Survey **Survey Customization** - Branching/Skip Logic - Branding - Multimedia Support - Multilingual Surveys **Survey Insights** - Reporting & Analytics - BI Tools Integration - Data Exporting - Permissions - Collaboration Tools - Presentation Tools - Data Analysis Tools - Real-Time Data - Visual Analytics **Agentic AI - Survey** - Adaptive Learning - Proactive Assistance - Decision Making - Dynamic Content **Additional Functionality** - Single Sign On - Phone Polling - Online Polling - Support Audio/Images/Video - Engagement Tracking - Question Library - Data Visualization - Survey/Poll Management - Generative AI - Word Clouds - Alerts/Notifications - AI Copilot - Customizable Fields - Template Management - Email Management - Interactive Content - Q&A Management - Surveys & Feedback - Activity Tracking - Feedback Management - API - Data Cleansing - Email Marketing - Data Security - Anonymous Feedback - URL Customization - Question Piping - Offline Response Collection - Activity Dashboard - NPS Survey Structure - Drag & Drop - Data Import/Export - Response Validation - Customer Segmentation - Response Quotas - Multi-Language - Sentiment Analysis - Email Reminders - Gamification - Randomization ## Top ProProfs Net Promoter Score Alternatives - [SurveyMonkey](https://www.g2.com/products/surveymonkey/reviews) - 4.4/5.0 (23,543 reviews) - [Doodle](https://www.g2.com/products/doodle/reviews) - 4.4/5.0 (2,031 reviews) - [Zoho Survey](https://www.g2.com/products/zoho-survey/reviews) - 4.4/5.0 (996 reviews)