What do you like best about Prophix Software?
My client had 7-10 different budget processes going on across the company, each with their own excel templates and timeframes. Melding them into a single forecast was impossible. Codes, objectives, times, and even the base entities were different from each other. Maintaining the templates was difficult, we were constrained in updating them to meet changing requirements if the original authors were no longer with the company, and many of them required manual data updates on a monthly basis from the client's 3 different ERPs.
Prophix has changed all of this for us. For those excel templates that were already meeting our needs but required manual updates, we converted them into Prophix templates based on it's centralized cube data structure. Multi-user updates, automated imports from our ERPs, and the ease of which we can pivot the data into alternate views has been a game-changer. The ability for Prophix to have different data sets for different planning needs, then being able to merge them into a consolidated data set using their Data Integration Studio, is another game changer. All excel formulas are supported in Prophix templates, so it was easy for our excel super-users to convert to Prophix; but the template structure is organized and defined enough that it's easy to pick up for even moderate or entry level users.
Since differnet deparments have their own planning schedules, we now have users in the system daily from different parts of the organization.
We use their workflow feature to alert parties of their outstanding planning and/or reporting tasks, track task completion, collect approvals, and publish "binders" as attachments to emails for executive distribution.
We don't need to use customer support very often, but when we do, they are always quick to reply and thorough in their help. Review collected by and hosted on G2.com.
What do you dislike about Prophix Software?
The biggest downside is not being able to change a cube's dimensional structure once it's establish. Members and hierarchies within the structure are easily modifed; it's the names and number of dimensions that remains static.
Second is that all "automation" in Prophix must be internal; prophix processes cannot be invoked by external orchestration. Automation does have some limitations.
Finally, the ad-hoc flxibility for end users working with data in templates is limited. For example, filtering or sorting is part of the template definition, not adjustable by the user at runtime. Review collected by and hosted on G2.com.