The service/support is excellent. Whenever an issue arise or I have a question I get an answer in the same or next day. Their aftersale is on point. They constantly try to improve their products and take customer feedback very seriously. We have been with Propel since their debuts and it has been in constant evolution.

The platform itself is easy to use and the posibilities are endless. Its obvious that they strive for client satisfaction. Review collected by and hosted on G2.com.

There are some limitations, There were more at first and less now, on top of my head I can't think of one anymore because they have improved so much and I have learned to work with it.

I dont have much to say regarding what I dislike. Review collected by and hosted on G2.com.

At MicroLumen what we like best about Propel is how customizable it is. The system allows us to tailor workflows and processes to fit our specific business needs, ensuring maximum efficiency and compliance. Additionally, the network of people around the system is incredibly supportive. It's amazing to see how users help each other, sharing insights and best practices. With such a collaborative community and a highly adaptable system, Propel truly enables us to propel our business forward. Review collected by and hosted on G2.com.

Honestly, we don't see anything negative about the Propel. It has proven to be an invaluable tool for our business, offering extensive customization and a supportive network that continually enhances our experience. Review collected by and hosted on G2.com.

I like the Change process, and ease of putting together Training Plans and Quizzes. Review collected by and hosted on G2.com.

There is one bug, it is not allowing the training, which is late, to appear late Review collected by and hosted on G2.com.

It has a great family of features that provide a comprehensive eQMS solution. Also, the customer support is generally responsive. Review collected by and hosted on G2.com.

The admin functions are not very intuitive and a non-IT administrator will need help. Running reports for useful metrics is also not as straightforward as I'd hope for. Review collected by and hosted on G2.com.

I like the SalesForce Interface. It is user-friendly for the most part. I like the ease of creating items and change orders, addiing approvers, and basically the whole process to Approval and Implementation. Review collected by and hosted on G2.com.

I do not like that when doing a search for category items, that I cannot print the list unless I want to create a report. Review collected by and hosted on G2.com.

Having worked on other PLM tools, I find Propel is simple yet effective to use. It's extremely easy to use and implement, particularly if Salesforce is being used in the organization. I have seen new great features being added every release. It's been great so far with our Propel journey. Review collected by and hosted on G2.com.

Little bit unstable behavior sometimes,gives a bad user experience. Otherwise it's good Review collected by and hosted on G2.com.

Propel works on the cloud, so don't need to invest in on site storage and allow company employees to access files all over the world. I like their continual effort to provide more features, improve efficiency and their webinars are helpful prior to software updates. Additionally the customer support has been top notch; quick, efficient, personalized and empathetic. Review collected by and hosted on G2.com.

As someone who inherited the software, audit trail is important to gain the understanding on what happened to deleted files (what, who, when and why). The files were gone and no trail of them. I need the ability to customize the email notification content and adding external email for specific change which was impossible due to the process automation. The software relies on preexisting knowledge to use/customize certain functions to control the front end that the user sees so it can be overwhelming trying to learn everything. Review collected by and hosted on G2.com.

Flexible customization compared to other PLM. Review collected by and hosted on G2.com.

Onboarding process can be overwhelming compared to traditional PLM. Review collected by and hosted on G2.com.

Propel is based and powered by the Salesforce.com platform. This allows them to take advantage of the myriad of changes and improvements that Salesforce alllows for. It's a managed package, so you get Propel support and Salesforce support for the most part.

Propel's support engineers seem to be solid, provided they understand the business use-case.

As long as you stay within Propel's overall model, it's not too bad.

The User experience is similar to a standard Salesforce one, but with some caveats. Review collected by and hosted on G2.com.

Because it's a managed package, some things are a black box to end users.

There is limited configuration capability based on the way Propel wants to go to market.

A lot of their customers use their Bill of Materials (BOM) configurator a lot; we don't (could just be us). Review collected by and hosted on G2.com.

That we can have everything in one spot. All BOM, all parts of an ISO and what is needed for procdures. Review collected by and hosted on G2.com.

The ease of navigating and training employees on this product. Review collected by and hosted on G2.com.