# Propel (prev. Springwood) Reviews **Vendor:** Propel (prev. Springwood) **Category:** [Marketing Automation Consulting Providers](https://www.g2.com/categories/marketing-automation-consulting) **Average Rating:** 4.9/5.0 **Total Reviews:** 5 ## About Propel (prev. Springwood) Propel accelerates D2C business growth by driving long-term customer engagement and retention through AI-augmented marketing automation. As lifecycle marketing experts, we thrive in enabling businesses to optimize customer experiences, streamline operations, and significantly reduce churn. By integrating with top MarTech tools, Propel helps teams personalize and automate at scale, unlocking new levels of efficiency and performance. Key Outcomes: - 3x increase in customer lifetime value - 50% faster campaign execution - 40% reduction in customer churn - Enhanced personalization and scalability Know More at https://www.propel.bz/ ## Propel (prev. Springwood) Pros & Cons **What users like:** - Users value the **knowledgeable support** from Propel, gaining expert guidance and timely outcomes throughout their projects. (2 reviews) - Users commend Propel for their **adaptability** , proactively evolving solutions even beyond their initial scope. (1 reviews) - Users commend Propel for their **strong commitment** to improving CRM strategies and fostering enduring customer connections. (1 reviews) - Users appreciate the **effective communication** of Propel, valuing timely, knowledgeable, and supportive guidance throughout projects. (1 reviews) - Users value Propel's **dedication** to enhancing CRM performance and fostering strong customer relationships through expert support. (1 reviews) - Experience (1 reviews) - Users commend Propel for their **deep expertise** in Lifecycle Marketing, significantly enhancing CRM performance and customer relationships. (1 reviews) - Friendly (1 reviews) - Users appreciate the **supportive and expert guidance** of Propel, contributing to successful project outcomes and problem-solving. (1 reviews) - Response Time (1 reviews) ## Propel (prev. Springwood) Reviews ### 1. Mo-engage Audience segmentation and automation campaign set up **Rating:** 4.5/5.0 stars **Reviewed by:** Rahul S. | Mid-Market (51-1000 emp.) **Reviewed Date:** September 03, 2024 **What do you like best about Propel (prev. Springwood)?** they are incredibly supportive and helpful team. They consistently go above and beyond to solve any challenges we face, providing expert guidance and tailored solutions. Their problem-solving approach and deep expertise have been instrumental in helping us achieve our goals. Working with such a dedicated and knowledgeable team has made our collaboration smooth and successful **What do you dislike about Propel (prev. Springwood)?** Initially, we were assigned a team member who, unfortunately, wasn't creating the desired impact on our goals. After discussing our concerns with them, they promptly addressed the issue by assigning a new team member. Since then, we’ve seen significant improvement, and we are now very pleased with the progress and results. **Recommendations to others considering Propel (prev. Springwood):** We highly recommend Propel for their thorough and methodical approach. They take the time to fully understand your requirements, conduct a detailed study of the challenges, and then propose well-thought-out solutions. This thoughtful process ensures that the strategies they recommend are tailored to your specific needs, leading to effective and impactful results **What problems is Propel (prev. Springwood) solving and how is that benefiting you?** - Marketing Automation implementation with Mo Engage - Proper Audience Segmentation and Campaign Set up to increase Clients & Revenue ### 2. Integration of existing CRM with external (cloud based) CRM **Rating:** 5.0/5.0 stars **Reviewed by:** Bart J. | Mid-Market (51-1000 emp.) **Reviewed Date:** October 10, 2024 **What do you like best about Propel (prev. Springwood)?** - always provided very valuable advise duringthe lifecycle of the project - cleary understood the business problems. - awlays available when needed. - technically very competent - delivered the expected outcome on time. - positive attitude, nice to work with. **What do you dislike about Propel (prev. Springwood)?** Nothing at all. I cannot think of any dislike. **Recommendations to others considering Propel (prev. Springwood):** Organize regulary meetings with status updates of the project and expectations. This lead to a successfull outcome. **What problems is Propel (prev. Springwood) solving and how is that benefiting you?** Propel succesfully assisted us with the intergation of our existing CRM with an external (cloud based) CRM solution. Propel advised us on best practices. Propel provided valuable consultancy. Propel developed the intermediate software which linked the 2 CRM's together. The outcome was very positive: our commercial and marketing departments can now benefit from the advanced features of the external (clous based) CRM solution. ### 3. We partnered with Propel to boost our Lifecycle Marketing initiatives. **Rating:** 5.0/5.0 stars **Reviewed by:** Sawan P. | Mid-Market (51-1000 emp.) **Reviewed Date:** September 25, 2024 **What do you like best about Propel (prev. Springwood)?** For companies aiming to transform their Lifecycle Marketing strategies, especially those using MoEngage, I strongly recommend Propel. Their blend of technical skill, strategic thinking, and dedication makes them an invaluable ally in enhancing CRM performance and nurturing lasting customer relationships. **What do you dislike about Propel (prev. Springwood)?** Every startup has a learning curve. There have managed to navigate that are now a growth structured team. **What problems is Propel (prev. Springwood) solving and how is that benefiting you?** Ruturaj's team, with their exceptional reliability and MoEngage expertise, has significantly elevated our Lifecycle Marketing and CRM campaigns. Their organized approach and clear communication have been crucial in scaling our efforts. Propel's proactive attitude sets them apart; they consistently go above and beyond by sharing competitor insights and innovative testing ideas, showcasing their commitment to our Lifecycle Marketing goals. Their contributions have markedly improved our customer engagement, retention rates, and lifetime value across the entire customer lifecycle. ### 4. Very satisfied customer! **Rating:** 5.0/5.0 stars **Reviewed by:** Taiwo A. | Founder and CEO, Mid-Market (51-1000 emp.) **Reviewed Date:** September 19, 2024 **What do you like best about Propel (prev. Springwood)?** Propel was very proactive, suggesting ane willing to evolve solutions even to issues outside of their mandate. **What do you dislike about Propel (prev. Springwood)?** We are very happy with the services we received from Propel. **Recommendations to others considering Propel (prev. Springwood):** Highly recommended because the Propel team is very enthusiastic to help customers solve problems. **What problems is Propel (prev. Springwood) solving and how is that benefiting you?** Propel was with us from day one. They guided us through choosing the right tools and stuck around as we scaled up to over a million emails a month. Their expertise really showed in how they handled our lifecycle marketing and mapped out customer journeys. Their A/B testing approach helped us fine-tune our campaigns, boosting our conversions. ### 5. Great Engagement and Retention Strategy from Propel **Rating:** 5.0/5.0 stars **Reviewed by:** Prakhar S. | Small-Business (50 or fewer emp.) **Reviewed Date:** September 02, 2024 **What do you like best about Propel (prev. Springwood)?** Great communicaiton and understanding of business knowledge , analysis of customers wrt dempgraphics and other factors for segmentation **What do you dislike about Propel (prev. Springwood)?** Work was started intially with someone and was handed over to another person ,this created slight confusion in requirements being fixed but the team catched up on this and delivered everything as per my expecatations **Recommendations to others considering Propel (prev. Springwood):** Hire them , the team is well versed with engagement and retention strategy for mobile apps using clevertap and other SAAS platforms **What problems is Propel (prev. Springwood) solving and how is that benefiting you?** Propel studied my home services mobile app business and came up with good Engagement and retention strategy for my customers , happy with the outcome - [View Propel (prev. Springwood) pricing details and edition comparison](https://www.g2.com/products/propel-prev-springwood/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-16+10%3A31%3A20+-0500&secure%5Bsession_id%5D=ac988e5f-e2ad-40f9-9ba8-8444c38f940a&secure%5Btoken%5D=77cdd0c749ae5122220e6f9ac94a8fa622782cd1613291ef21eabf012adc1249&format=llm_user) ## Propel (prev. Springwood) Features **Planning** - Needs Assessment - Resource Allocation - Stayed within Budget - Statement of Work - Best Practices **Other Platform Features** - Notifications & Reminders - Contract Database - Contract Compliance - Integrations / APIs - E-Signature **Delivery** - Technical Expertise - Met Deadlines - Meeting Management - Project Updates - Scope Management - Roll-out **Support** - Go Live Support - Documentation - Training - Metrics - Admin Services **Team Quality** - Change Management Skills - Executive Presence - Vertical Expertise - Technology Partnerships ## Top Propel (prev. Springwood) Alternatives - [memoryBlue](https://www.g2.com/products/memoryblue/reviews) - 4.6/5.0 (307 reviews) - [SmartSites](https://www.g2.com/products/smartsites/reviews) - 4.8/5.0 (252 reviews) - [SmartBug Media](https://www.g2.com/products/smartbug/reviews) - 4.8/5.0 (207 reviews)