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Pronto Reviews & Product Details - Page 3

Pronto Overview

What is Pronto?

Pronto is a communication hub created for everyday users. It connects people via chat and video, so they can learn faster, work smarter, and communicate seamlessly. Most of today’s workforce either doesn’t work at a desk or works remotely. Pronto is designed mobile-first and keeps you connected right from your mobile phone— even when you’re on the go.

Pronto Details
Discussions
Pronto Community
Languages Supported
English, Portuguese, Spanish
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Product Description

Pronto is an accessible real-time messaging and collaboration application for large organizations. Pronto connects your entire organization on day one, giving each person instant access to everyone they need in order to be successful.

How do you position yourself against your competitors?

We are communication software built for the consumer first. No training needed, no confusing interfaces, no friction. Just communication.


Seller Details
Seller
Pronto
Year Founded
2015
HQ Location
Lehi, Utah
Twitter
@pronto
241 Twitter followers
LinkedIn® Page
www.linkedin.com
55 employees on LinkedIn®

SR
Overview Provided by:

Recent Pronto Reviews

OI
Oyinkan I.Small-Business (50 or fewer emp.)
5.0 out of 5
"Very stable chat product with comprehensive mention feature"
The app on the phone is easy to use and allows me to create different chat groups depending on the projects and the instant alerts for every messag...
SG
Selina G.Mid-Market (51-1000 emp.)
5.0 out of 5
"Great tool for home or office work mode"
Chat threading is very effective, the search capability is very slick and the option to save a message for quick find later is great.
Renu A.
RA
Renu A.Mid-Market (51-1000 emp.)
5.0 out of 5
"Easy app to interact with teachers"
Using the app we can interact with the teachers and clear our doubts instantly through chat, video calls and we can stream the lectures from the re...
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Pronto Media

Pronto Demo - Groups
The best collaboration takes place in groups. Give your teams the spaces to collaborate, solve problems, celebrate and stay in sync.
Pronto Demo - Meetings
Video conferencing, right inside of Pronto. Connect via video or audio-only for a streamlined virtual meeting experience where you can even record for later viewing for those who couldn’t attend.
Pronto Demo - Announcements
Sometimes you have important information you need everyone to see. With Announcements, you can send one-way messages to your entire organization or to specific teams and include images, videos, or other files. Announcements eliminate the back-and-forth and allow you to schedule them in advance— e...
Pronto Demo - Task Management
Keep yourself and others accountable with an organized digital checklist for everyday tasks and long-term projects.
Pronto Demo - Translate
Have multilingual teams? With Pronto, every message is automatically translated so that everyone gets to read the messages in their preferred language. Problem solved.
Pronto Demo - Search
Looking for something? Never lose an important message or file with our quick and intuitive search feature that searches across both messages and files. Search helps you find the information, right when you need it.
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Video Reviews

45 Pronto Reviews

4.6 out of 5
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45 Pronto Reviews
4.6 out of 5
45 Pronto Reviews
4.6 out of 5

Pronto Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for ProntoQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
MW
Distance Education Faculty Coordinator
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Pronto?

The overall ease of use and the integration with the Canvas LMS are fantastic. The translation feature is also especially valuable at an institution like El Camino which is an HSI with many students for whom English is a second language. My faculty who love Pronto don't know what they would do without it. From my perspective, having a platform that provides for social and peer-to-peer learning online hasn't just been essential for navigating COVID, but is a core aspect of providing a modern technology facilitated learning experience. Review collected by and hosted on G2.com.

What do you dislike about Pronto?

Not all faculty are ready for social learning to support their classes. Since the integration is campus-wide, that can definitely be a challenge. However, it's a worthwhile trade-off, and this is fundamentally true for any new technology that you bring into an organization like a community college where not all users are tech savvy. Review collected by and hosted on G2.com.

What problems is Pronto solving and how is that benefiting you?

Pronto allows our campus community to connect virtually. It's especially important for facilitating opportunities for students to connect with one another around their courses. Some faculty also use it to communicate with their students, and we're working to bring Pronto into the flow for Student Services needs as well. Review collected by and hosted on G2.com.

Katie J.
KJ
Director Instructional Technology
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Pronto?

I like that Pronto supports the classroom community. Students learn each other's names and work together more efficiently. It really supports collaboration. Review collected by and hosted on G2.com.

What do you dislike about Pronto?

I cannot think of anything I dislike about Pronto Review collected by and hosted on G2.com.

What problems is Pronto solving and how is that benefiting you?

For programs that are hybrid or online, this is building classroom community that otherwise would be much hard to establish without Pronto. Review collected by and hosted on G2.com.

Verified User in Higher Education
AH
Enterprise(> 1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Pronto?

Helps faculty and students have communication that leads to substantive interaction. Review collected by and hosted on G2.com.

What do you dislike about Pronto?

It slows down access to the whole Canvas instance because it has to load. Review collected by and hosted on G2.com.

What problems is Pronto solving and how is that benefiting you?

I use it for training and assistance, and it looks like it helps faculty with ad-hock communications with students. Review collected by and hosted on G2.com.

Verified User in Higher Education
AH
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Pronto?

I love the usability. The interface is clean, and the messaging features are easy to use. Moreover, having students grouped by class is super helpful. There is a logical flow to Pronto, and I haven't had anyone say they don't know how to use it. Plus, the app makes it very convenient when on the go; no longer do students and colleagues have to call me. They can Pronto-me! Review collected by and hosted on G2.com.

What do you dislike about Pronto?

I could use some more reporting features, but I know more robust reporting will eventually come. The Pronto team has always been very responsive to needs. Review collected by and hosted on G2.com.

Recommendations to others considering Pronto:

Use the Report a Bug feature when something isn't working correctly. That is the best way to get an issue handled. Review collected by and hosted on G2.com.

What problems is Pronto solving and how is that benefiting you?

We are solving the communication gap. Even though we tell students to check their emails, they don't always do that. With Pronto, the notification goes to their phones, and they always have their phones. Plus, students are used to using mobile apps, and they will quickly reach out to an instructor to get a question answered. The ability to get help quickly enables students to complete work on time and with better quality. Review collected by and hosted on G2.com.

Response from Beecher Halladay of Pronto

Thank you! We are working hard to be better every day!

Jesse _.
J_
O
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Pronto?

I like the layout, and the ability to see who has seen a message and who has responded to it. Review collected by and hosted on G2.com.

What do you dislike about Pronto?

I think they're working on a search function, but it's not completed yet. Review collected by and hosted on G2.com.

Recommendations to others considering Pronto:

Just do it. Our employees used to use a different app for in-house communication. We were worried about losing functionality, and procrastinated a little bit. We shouldn't have. The roll-out was super easy, zero issues that weren't resolved quickly. Review collected by and hosted on G2.com.

What problems is Pronto solving and how is that benefiting you?

People were missing messages from leadership, and because of how tasks can be set in pronto, that's not happening as much! Review collected by and hosted on G2.com.

Riley  O.
RO
CRO
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Pronto?

The functionality of Pronto is what got us to switch over to them from our previous platform. The ability to have different levels of visibility is essential in a large organization. Review collected by and hosted on G2.com.

What do you dislike about Pronto?

There needs to be a search bar in the platform to search for any previous conversations. Review collected by and hosted on G2.com.

Recommendations to others considering Pronto:

Stop using multiple different platforms for communication and make the switch to Pronto. Review collected by and hosted on G2.com.

What problems is Pronto solving and how is that benefiting you?

The problems we are solving are: lack of internal communication, ease of internal communication, and multiple platform fatigue.

We have realized that simple is better. Review collected by and hosted on G2.com.

Response from Beecher Halladay of Pronto

Thank you for the review! There is now a search feature included in our product.

See how Pronto improved
Deacon Tomás G.
DG
Director of Ministries
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Pronto?

Highly intuitive software, basically a turn-key operation, easy to navigate, easy to use, and very versatile with video, chat, and voice features! Powerful tool for connecting employees and clients, as well! Review collected by and hosted on G2.com.

What do you dislike about Pronto?

It's very hard to dislike anything about PRONTO, but certainly, the cost per user can be cause for hesitation, but in the long term, it's a good investment. Review collected by and hosted on G2.com.

Recommendations to others considering Pronto:

This is an all-in-one platform that works well across many operating systems, including mobile operating systems such as Apple and Android. Also, works well across multiple browsers, including Safari. Review collected by and hosted on G2.com.

What problems is Pronto solving and how is that benefiting you?

Instant communication, improved productivity, better clarity on team projects, and improved deadlines. Review collected by and hosted on G2.com.

SR
Director, Center for Excellence in Teaching and Learning, Faculty
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Pronto?

We had so many people using free apps. I'm so glad we can be inside our LMS for communication. Review collected by and hosted on G2.com.

What do you dislike about Pronto?

I would like to be able to log in without entering a code. Review collected by and hosted on G2.com.

Recommendations to others considering Pronto:

Compare Pronto to Remind. This makes the decision easier. Review collected by and hosted on G2.com.

What problems is Pronto solving and how is that benefiting you?

Pronto is solving our communication needs. We realized during the pandemic we didn't have a communication plan. Review collected by and hosted on G2.com.

Tyler G.
TG
O
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about Pronto?

Being able to communicate easily between different organizations Review collected by and hosted on G2.com.

What do you dislike about Pronto?

I keep getting signed out on my laptop and have to get signing in. Review collected by and hosted on G2.com.

Recommendations to others considering Pronto:

Help me not have to login my laptop all the time Review collected by and hosted on G2.com.

What problems is Pronto solving and how is that benefiting you?

Communication easily between different organizations Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
UH
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Pronto?

I love the easy access and being able to send messages in a quick way. It makes my work easier, and I like to have it all in one app. Review collected by and hosted on G2.com.

What do you dislike about Pronto?

I dislike that there aren't group options for messaging. Otherwise, no complaints. Review collected by and hosted on G2.com.

What problems is Pronto solving and how is that benefiting you?

I am able to have conversations in one place when it comes to sales. Also, discussing things with my partners and other employees is easy to do. Review collected by and hosted on G2.com.