Salesforce.com native is not very good at managing all stakeholders on a sales opportunity. The SFDC 'Roles' on the Opportunity object is very basic and static. We have review close to 10 partner solutions for stakeholder management and arrived at Profiliq Relationship Map providing exactly that. Many providers claim full integration with SFDC, but in day to day experience you feel that you're working in a different app with a different UX. Not so with Prolifiq Relationship Map. It is truly and natively integrated in Salesforce, allowing customization and reporting exactly in the same way as other native SFDC objects. The graphical support to visualize the relationship map between all external and internal stakeholders is very appealing. Next, it's not just a static view of all stakeholders, as one can easily crate SFDC Tasks associated to any stakeholder allowing full activity tracking across the various roles at your customer and/or partner to progress an opportunity. I advise our sales staff that when entering new Contacts in SFDC, to enter contacts directly from a Relationship Map associated to the relevant SFDC object (Opportunities, Leads,....) to immediately also enter relationship information (role, strenght of relationship...) next to the static contact details. Review collected by and hosted on G2.com.
Haven't found any area in Prolifiq's Relationship Map that we don't like or want to see improved. Review collected by and hosted on G2.com.
54 out of 55 Total Reviews for Prolifiq.ai CRUSH
Overall Review Sentiment for Prolifiq.ai CRUSH
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Prolifiq's ability for a seamless integration into Salesforce and accessibility directly from our accounts is one of the biggest benefits. Additionally, Prolifiq is intuitive and easy to use as well as flexible to adapt to our specific processes. The ability to configure specific templates for our relationship maps and cross-sell identification is a huge bonus, it also doesn't take much effort to do this configuration. Prolifiq is quick to implement and also allowed us to take on a crawl-walk-run approach on which features we enabled first. We've leveraged Prolifiq for all of our internal meetings for account plannnig where Excel and PowerPoints used to be the main tools. Review collected by and hosted on G2.com.
We have a lot of product lines, so the cross-sell mapping and identifying the white-space can be a bit clunky as it expands beyond the page for a single view. Review collected by and hosted on G2.com.
Crush has a wide range of features, all intuitively simple to use and understand. Installing and configuring the product within salesforce is a very straightforward process, and support from their the team is readily available, as well as having detailed access to their guides. I review and use my account plans regularly to keep an up-to-date view of my accounts, its simplicity Review collected by and hosted on G2.com.
Being fairly new to the salesforce ecosystem it was difficult to understand the more complex configurations surrounding cross sell maps. Review collected by and hosted on G2.com.
Prolifiq Crush helps us stay lazer focussed on our clients. Whether that's understanding our stakeholders and how they work with each other, or building out evolving scoring models to ensure that no customer is left behind - it's customised to us and our business and we always recommend it to our clients too. Review collected by and hosted on G2.com.
Nothing - I think it's superb since the release of the new QBR feature and the ability to have multiple cross-sell maps. Review collected by and hosted on G2.com.
The sales team is able to create an account map within our Salesforce CRM, this is critical for internal adoption that they are able to use a single platform. Was extremely simple to implement. Our sales rep Mike was extremely knowledgable and helpful even after our purchase Review collected by and hosted on G2.com.
The relationship map can be a bit wonky at times especially with large enterprise accounts that have several stakeholders. Review collected by and hosted on G2.com.
We've been using Prolifiq for about two years now. It adds tremendous value to our organization by letting users map out accounts, both prospect and current customers, to see where there might be potential opportunities. The org chart lets you visualize the account hierarchy in an easy and digestible way. Their customer support is also outstanding, and it was fairly easy to get it up and running. Review collected by and hosted on G2.com.
There isn't much that we dislike about it. Whenever we have an issue, they're always ready to jump on a call to help us. Review collected by and hosted on G2.com.
I like the layout and user experience. I like that the product integrates with Salesforce which is where we want to store sales related information and data. The team at Prolifiq does do a lot of after sales support to offer training and communicate new feature. It was easy to set up and also easy to manage throughout the use of the product. Review collected by and hosted on G2.com.
Gaining adoption of the product has been hard, especially for sales professionals who are not as adept in Salesforce. In that case, it adds another thing they need to learn and sometimes draws away from the value of the license. There are also some features between contacts in relationship map and salesforce contacts that aren't smooth, although this has largely been solved via updates. Review collected by and hosted on G2.com.
Prolifiq Crush enables salespeople to establish an account plan that lives and breathes as their business evolves. Powerpoint and other territory planning formats often stay siloed and never referenced after they are created due to their stagnant nature, kept on a desktop or SharePoint, and buried in the mass of other files. Prolifiq Crush's integration into Salesforce allows the user to bring internal leaders into their territory plan by leveraging account Objectives, the customized SWOT analysis, and the priceless Relationship Map. Transparency and accountability are natural byproducts of a well-built Prolifiq Crush account plan; this will drive day-to-day activity, accelerate sales, and align priorities within the broader organization. Review collected by and hosted on G2.com.
The only challenge with Prolifiq Crush is the relationship map function on Mobile or Tablet can be difficult to navigate, even for an experienced Prolifiq user. A lock function on the map would be extremely valuable. Review collected by and hosted on G2.com.
The organization it provides teams in thinking strategically and then planning how to execute the strategy is very helpful. The relationship mapping is impressive and easy to visualize how we are managing key relationships and more importantly, where we aren't. Tasks and objectives are great for accountability. Review collected by and hosted on G2.com.
Adoption and frequency of use by all the client teams would be great - just not happening as well as I'd like. Seems to be training or ease of integration for some teams is a challenge. Review collected by and hosted on G2.com.
I like the support I get from the Prolifiq team, your tech support and account managers do a great job on engaging with us and our end users.
I like that you take into account our feedback and include enhancements in upcoming releases. Review collected by and hosted on G2.com.
It is not completely User friendly, some things are not intuitive for end users who are not very technically savvy. Review collected by and hosted on G2.com.
Sits completely inside of Salesforce and allows us to see and report on our plans very easily. It already fits inside of our workflow. Review collected by and hosted on G2.com.
Onboarding could be a little more prescriptive. Review collected by and hosted on G2.com.
