RB
Rahul B.
Sr VP
Mid-Market (51-1000 emp.)
"Great for Time on system analysis for the floor"
4.5/5
What do you like best about ProHance?

We use it for our Work From Home employees. Very easy to instal and run. The reports are good and well understood by the floor. The system is largely bug free and is consistent. Useful to monitor a large floor and gives confidence to people too that every team member is responsible whether or not working from office. Review collected by and hosted on G2.com.

What do you dislike about ProHance?

Not much. We have had some minor bugs in some situations but every time Prohance team jumps in and helps resolve. Review collected by and hosted on G2.com.

Verified User in Telecommunications
AT
Verified User in Telecommunications
Enterprise (> 1000 emp.)
"It was a mixed experience, offering reliable features but also needs areas for improvement."
3.5/5
What do you like best about ProHance?

PR Support teams are highly flexible and receptive to all client requests and system customization, efficiently resolving challenges within their capabilities.

Screen recording is highly reliable, capturing screenshots with minimal refresh rate time compared to other platforms. Review collected by and hosted on G2.com.

What do you dislike about ProHance?

The Prohance system is not user-friendly. Navigating the system is too inconvenient, unless it’s your regular daily routine, that you would already know your way around. However, when faced with unfamiliar situations, finding your way through the system becomes difficult to recall and a waste of time.

Also, Activity on System (AOS) tool should enhance the automation feature that would provide MINIMAL manual effort in categorizing websites based on the nature of LOB. It would be valuable if the system could intelligently detect site usage patterns relevant to a given LOB, while also automatically filtering or flagging sites that are related to non-productive categories such as social media, gaming, and entertainment.

For the menu options in general, some options are not reliable. Certain features may not be applicable and may be removed if necessary to create a more streamlined system. One example is the ‘Workload Categories’ feature. While we appreciate the inclusion of health-focused elements such as reminders to stay active or take short breaks, removing this as a standalone option, or integrating it into an existing menu, would significantly reduce menu clutter and improve usability. Review collected by and hosted on G2.com.

Response from Salik Faraz of ProHance

Thank you for your detailed feedback. We're glad to know our support team and screen recording features are meeting your expectations. We appreciate your suggestions around usability, automation in AOS, and menu optimization—these are valuable insights that help us improve. We're committed to enhancing the ProHance experience and will share your input with our product team.

— Team ProHance

Gunasekar L.
GL
Gunasekar L.
HR Learning and Development
Mid-Market (51-1000 emp.)
"Analysis of Workforce Productivity Insights."
4/5
What do you like best about ProHance?

Provides real-time visibility into employee activities, helping managers optimize work patterns.

Tracks active vs. idle time, application usage, and time spent on different tasks.

Offers detailed reports and dashboards for better workforce planning. Review collected by and hosted on G2.com.

What do you dislike about ProHance?

ProHance tracks screen activity, application usage, and idle time, employees may feel like they’re being micromanaged.

Not all roles require the same type of tracking, but customization can be limited.

Even for HR also it is capturing the application data. Review collected by and hosted on G2.com.

Response from Salik Faraz of ProHance

Thank you for sharing your detailed feedback. We're glad to know ProHance is helping you gain real-time visibility and actionable insights for better workforce planning. We understand your concerns around employee perception and role-specific tracking. Balancing transparency with flexibility is important, and we’re continuously working to enhance customization options to better align with diverse roles and privacy expectations.

— Team ProHance

YK
yoganathan k.
Lead Engineer
Mid-Market (51-1000 emp.)
"Data Analytics"
5/5
What do you like best about ProHance?

It is a useful tool for analyzing user activity, tracking and capturing data from their everyday activities, and monitoring their presence using a full report.

It's also simple to update and generate the report on a daily, weekly, monthly, and annual basis.

Getting the best customer service from the team at all times; keep up the wonderful support.

In a timely manner, the team monitors the tool for any updates or new changes to implement to the tool with new changes that are also straightforward to implement. Review collected by and hosted on G2.com.

What do you dislike about ProHance?

So far, nothing to describe; I need to spend more time getting to know the tool before sharing this input. Review collected by and hosted on G2.com.

RB
Romeo B.
Team Manager
Mid-Market (51-1000 emp.)
"Prohance The Efficiency Metrics Go-To Application"
5/5
What do you like best about ProHance?

I like the customize report feature as well as the streaming portion. Review collected by and hosted on G2.com.

What do you dislike about ProHance?

The data is overloaded, without analytics experience to interpret it, more often than not it is overwhelming. Review collected by and hosted on G2.com.

Response from Salik Faraz of ProHance

We're glad to hear that you like the customizable report feature and the streaming portion of ProHance. We appreciate your feedback.

ZM
Zabeel M.
VP, Business Excellence
Enterprise (> 1000 emp.)
"A quintessential tool for any business"
4.5/5
What do you like best about ProHance?

I think the ease of use, customizability, modularity and the analytics the platform provides. Review collected by and hosted on G2.com.

What do you dislike about ProHance?

Nothing in particular to dislike in Prohance. Review collected by and hosted on G2.com.

Response from Salik Faraz of ProHance

We're delighted to hear that ProHance is providing you with the observability of associate performance and helping you discover improvement opportunities. It's great to know that the platform's work time module is assisting you in tracking and monitoring associate productivity.

AS
Akshay S.
Assistant Manager - MIS
Mid-Market (51-1000 emp.)
"Prohance is the Best Application to Monitor employees Activity"
5/5
What do you like best about ProHance?

Prohance is very user-friendly application which is easy to use to anyone Review collected by and hosted on G2.com.

What do you dislike about ProHance?

Till the time not anything which i dislike about the prohance Review collected by and hosted on G2.com.

Response from Salik Faraz of ProHance

It's great to hear that ProHance's real-time activity monitoring feature is benefiting you by providing useful insights into employees' current activities. Thank you for sharing your experience!

Nitin A.
NA
Nitin A.
Team Lead - Healthcare Recruitment
Mid-Market (51-1000 emp.)
"Prohance Review"
5/5
What do you like best about ProHance?

Prohance helps in monitoring the exact screen time & always manage your work in the best manner possible. The Dashboard feature helps me to manage my timings on the system pretty well so I can plan my time for my Training, Work Reviews, Breaks etc. Its great for Workload analysis, attendance, timesheet & to manage the exact activity being managed on the system. Will highly recommend other folks to get the Prohance feature installed in my system and manage your screen activity and increase your Work Efficiency. Review collected by and hosted on G2.com.

What do you dislike about ProHance?

Sometimes they show glitch & offline. Also, last aggregation feature should be real-time so it get updated every second. Review collected by and hosted on G2.com.

AJ
Amandeep Singh J.
Delivery Lead
Mid-Market (51-1000 emp.)
"ProHance - Features, Benefits & Insights"
5/5
What do you like best about ProHance?

I like how ProHance gives real-time insights into productivity without feeling too invasive. The detailed reports and time tracking make it easy to spot inefficiencies and improve workflows. Plus, the dashboard is clean and intuitive, so we don’t have to dig through data to find what we need. Review collected by and hosted on G2.com.

What do you dislike about ProHance?

ProHance can feel a bit intrusive at times, and the interface could use a refresh. If not managed well, the tracking features might lead to micromanagement. Review collected by and hosted on G2.com.

Shreya b.
SB
Shreya b.
Project Manager
Small-Business (50 or fewer emp.)
"Reliable tool to track the productivity"
4.5/5
What do you like best about ProHance?

Prohance is helpful in monitoring activities of each team member and to keep record of their productivity. Review collected by and hosted on G2.com.

What do you dislike about ProHance?

Haven't faced any issues so far. Features are good. Just the administration login should be more suer friendly with menu items. Review collected by and hosted on G2.com.