# ProHance Reviews **Vendor:** ProHance **Category:** [Time Tracking Software](https://www.g2.com/categories/time-tracking-software) **Average Rating:** 4.6/5.0 **Total Reviews:** 226 ## About ProHance ProHance is a new-age workforce analytics and operations enablement platform that delivers complete end-to-end visibility into your workforce. Serving as a single unified solution, it empowers organizations to maximize productivity, optimize costs, and directly impact the bottom line. By intelligently combining real-time activity tracking, accurate time utilization analysis, omnichannel operations management, and AI-powered insights grounded in indisputable data, ProHance enables leaders to make informed, confident decisions. It seamlessly supports shift planning, automated work allocation, capacity forecasting, and more —covering the entire workforce lifecycle from login to outcomes. ProHance’s new AI solution predicts attrition early, spotting disengagement signals so you can intervene proactively, retain top talent, and escape the costly turnover-rehire cycle. Instant persona-based insights put actionable retention strategies at your fingertips. With intuitive, customizable dashboards, predictive analytics, and proactive alerts, ProHance helps organizations eliminate inefficiencies, balance workloads, retain top talent, and drive sustainable performance improvements. Trusted by leading enterprises in IT, BFSI, healthcare, BPOs, GCCs and beyond, ProHance consistently delivers up to 30% gains in operational efficiency while fostering greater transparency, accountability, and employee engagement. ## ProHance Pros & Cons **What users like:** - Users value the **efficient time tracking** capabilities of ProHance, simplifying productivity management for teams and individuals. (30 reviews) - Users highlight the **efficiency** of ProHance in streamlining business processes and enhancing employee productivity management. (25 reviews) - Users praise the **ease of use** of ProHance, highlighting its user-friendly interface and efficient functionality for tracking productivity. (21 reviews) - Users commend ProHance for its **time-saving capabilities** , enhancing productivity and simplifying time management across teams. (17 reviews) - Users value the **tracking ease** of ProHance, appreciating its user-friendly interface and efficient productivity monitoring. (17 reviews) - Users value the **easy and detailed tracking** capabilities of ProHance, enhancing productivity monitoring and resource utilization. (16 reviews) - Features (15 reviews) - Helpful (14 reviews) - Comprehensive Features (13 reviews) - Users value the **time-saving insights** ProHance provides, optimizing resource allocation and project productivity effortlessly. (12 reviews) **What users dislike:** - Users find **difficult navigation** in ProHance frustrating, hindering efficiency and making unfamiliar tasks time-consuming. (8 reviews) - Users find the **limited features** of ProHance restricting, hoping for more customization options in the reports. (8 reviews) - Users experience **data inaccuracy** when timesheet entries are not properly updated, leading to operational challenges. (7 reviews) - Users highlight the **missing features** in ProHance, noting a need for improved customization and automation options. (6 reviews) - Users find the interface **not intuitive** , causing difficulties for new users to navigate effectively and efficiently. (6 reviews) - Users feel ProHance has **inadequate tracking** capabilities for flexible tasks, impacting its effectiveness for diverse work needs. (5 reviews) - Navigation Difficulty (5 reviews) - Not User-Friendly (5 reviews) - Users report encountering **software bugs** like glitches, auto-suspensions, and limitations in data aggregation. (5 reviews) - Time-Consumption (5 reviews) ## ProHance Reviews ### 1. Prohance - Excellent tool for utilization monitoring **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** February 04, 2022 **What do you like best about ProHance?** In depth detailed data and informative. Easy to use and customizable. **What do you dislike about ProHance?** Though network is fine tool goes offline. Time consuming while navigating between reports. **Recommendations to others considering ProHance:** Best tracking tool in market which can implemented for monitoring users during WFH **What problems is ProHance solving and how is that benefiting you?** Increase in productivity and efficient utilization of resource. ### 2. The service you provided exceeded all expectations **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Legal Services | Mid-Market (51-1000 emp.) **Reviewed Date:** January 27, 2022 **What do you like best about ProHance?** Quick support and effective resolutions. Prohance team we have interacted are very supportive and knowledgeable. **What do you dislike about ProHance?** No dislikes for now. A few more options to customise would be great; however, the tool is user-friendly. **Recommendations to others considering ProHance:** None **What problems is ProHance solving and how is that benefiting you?** We are now able to manage resources more efficiently. ### 3. Productivity Analysis, Employees Utilization Report, Work Enhancing Tool. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Accounting | Mid-Market (51-1000 emp.) **Reviewed Date:** February 16, 2022 **What do you like best about ProHance?** Work load Balancing.Observes the Productivity of groups. **What do you dislike about ProHance?** Eventhough it has many good features at times users feel our activities are captured. **What problems is ProHance solving and how is that benefiting you?** It helps to find the productive and Activity away from system. ### 4. not highly customizable to fit certain departmental needs **Rating:** 2.5/5.0 stars **Reviewed by:** Abraham Jr. P. | Operations Manager II, Enterprise (> 1000 emp.) **Reviewed Date:** January 20, 2021 **What do you like best about ProHance?** ability to view specific sites accessed per given interval **What do you dislike about ProHance?** limited custom options to fit a department's need, adds manual labor to admins/ sups, implements changes without key stakeholders knowing, lacks complete training/ reference materials to set users up for success **Recommendations to others considering ProHance:** The assigned account manager is very responsive, helpful, professional and highly accountable. THat is the best thing I like with Prohance. THe product is promising but needs a little bit more tweak to custom fit certain department needs. Prohance puts in effort to develop the product further based on feedback. **What problems is ProHance solving and how is that benefiting you?** automated reports, custom reports, idle % accuracy ### 5. One of the best Productivity Management tool! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Mid-Market (51-1000 emp.) **Reviewed Date:** February 24, 2021 **What do you like best about ProHance?** About Tool: ProHance is one of the best productivity management tool as it provides detailed insights to run smooth operations, it help us to find out most suitable talent within team, it is an investment towards our Digital Transformation vision. The transparency that it can bring in to drive efficiencies and productivity within the teams especially during Work from Home (WFH) scenarios in current situation. It has all the key features which you can expect from a Top Productivity Platform in the current market When we talk about analysis and reporting, In-depth reports of resource production can be fetched, The reports are very accurate, Even the application usages can also be monitored, we have so far haven't seen any competitive tool which can automate processes and even we really not need to go through ProHance system on regular basis, easy to access and generate choice of reports and automate them via email. ProHance also support every technology types which help us run smooth operations without any huddles to find other solutions, it supports windows and Macbook systems as well. About Support: One of the best support team we have seen, ProHance support team is really helpful to solve any difficult problems in short span of time, they have ticket management system to avoid long communications and save time of customers like us, we really appreciated managers and support team members for the same. **What do you dislike about ProHance?** There are no such cons, we would suggest ProHance team to improve on speed performance of website. **Recommendations to others considering ProHance:** ProHance is perfect tool for all types of organizations regardless of their size, i recommend all type of companies whomsoever is looking to measure team's productivity can go for ProHance. **What problems is ProHance solving and how is that benefiting you?** The transparency that it can bring in to drive efficiencies and productivity within the teams especially during Work from Home (WFH) scenarios in current situation. ### 6. ProHance, a great tool which tracks where our time is spent **Rating:** 4.5/5.0 stars **Reviewed by:** Subramani K. | Chief Operating Officer, Mid-Market (51-1000 emp.) **Reviewed Date:** November 23, 2020 **What do you like best about ProHance?** Time is our currency and ProHance helps us see how our time is spent effectively - at desk or away desk work. We have tagged our team members to enter project time sheet basis ProHance time, this is helping our team members to monitor themselves on utilising time effectively, working on most productive applications they should be and plan meetings optimally. **What do you dislike about ProHance?** I think the tool is very matured enough to meet business objectives. Its up to us how we see it and the perspective we will have. We have been using this tool more than 10 years and we were clear how it fits in our business. **What problems is ProHance solving and how is that benefiting you?** Key problem was viewing right timesheet entered on a project. We have 50+ projects on floor live and 140 members working at different stages. Every project is measured on estimated budgets vs. actual budgets. If timesheet is not accurate, it gives a skewed data and incorrect patterns and analytics. Through ProHance, we have plugged data fetch to our Project Management tool (eBridge). This way one can fill time on a project basis what ProHance show up actual time. ### 7. Prohance - A real partner **Rating:** 4.5/5.0 stars **Reviewed by:** Arul Kelvin A. | Manager - HR, Mid-Market (51-1000 emp.) **Reviewed Date:** November 01, 2020 **What do you like best about ProHance?** Triggered comprehensive reports, Real-time dashboard and Customer support team. **What do you dislike about ProHance?** WFH challenges. Nothing to do with Prohan **Recommendations to others considering ProHance:** Prohance is user friendly and the real-time data can be seen in the dashboards. Prohance acts like a supervisor in the mind of the employees so it made them to return back from breaks on-time and expected targets are met. Time Tracking is simple and effective which saves time and energy for Managers. It is a must-have analytics software for every organization. The software deployment is smoother with help of an excellent team and the post-deployment queries are handled effectively by the team. **What problems is ProHance solving and how is that benefiting you?** Prohance is user friendly and the real-time data can be seen in the dashboards. Prohance acts like a supervisor in the mind of the employees so it made them to return back from breaks on-time and expected targets are met. Time Tracking is simple and effective which saves time and energy for Managers. It is a must-have analytics software for every organization. The software deployment is smoother with help of an excellent team and the post-deployment queries are handled effectively by the team. Kudos to them. ### 8. Game changer for the businesses **Rating:** 4.5/5.0 stars **Reviewed by:** Akash S. | Assistant Manager, Enterprise (> 1000 emp.) **Reviewed Date:** October 14, 2020 **What do you like best about ProHance?** I like the variety of reports that prohance provides. This really helps in deep diving into the entire work shift of the users and makes it easy for the manager to monitor and distribute the work to the user. Another good feature of prohance is its timesheet option. It is very handy when troubleshooting the work related queries. The new features added in dashboard makes it really informative. it gives entire picture of the business in one screen once customized correctly. **What do you dislike about ProHance?** The user interface could be improved. The scroll bars sometimes takes time to reach to the desirable option. The customization of reports should also come with more options. Data reconciliation option should be provided to the admin from the company as some business scenarios can't wait to see the corrected data after we make changes from our end as an admin. **What problems is ProHance solving and how is that benefiting you?** The real-time monitoring of the users. Finding out leakages is time on system hours. Unnecessary away from system activities. non productive applications accessed by the users. aberrant activities of the users. Prohance has helped in standardizing the business to a large extent. It has helped in improving shift adherence of the users, productive time etc. ### 9. Awesome Monitoring Tool **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Mid-Market (51-1000 emp.) **Reviewed Date:** February 11, 2021 **What do you like best about ProHance?** It is best to captured all the task on the system, so I like this tools. **What do you dislike about ProHance?** Sometimes this tool goes offline without any internet problems **Recommendations to others considering ProHance:** I would like to recommend the ProHance tool to every organization those who wants to monitor their employees system & to make their productivity well and good. **What problems is ProHance solving and how is that benefiting you?** We can check the presenties of candidate, if it shows the offline then we check with the candidate and on his system if any problem with the ProHance then we can solve it to run it smoothly. Benefits are to get the details of login and logout time from the system, can get the productivity of each enrolled users on it. ### 10. My experience with ProHance team is good there support and the application is amazing. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in E-Learning | Mid-Market (51-1000 emp.) **Reviewed Date:** February 24, 2021 **What do you like best about ProHance?** Support and the data that gets captured from their application **What do you dislike about ProHance?** We have not gone through any downfals so far. We like this product **Recommendations to others considering ProHance:** Yes, I surely recommend this product to the companies. If you want to use this product and integrate into your own application this is possible and they provide you end to end support. This helps to capture the complete data of an user that they are spending time on. **What problems is ProHance solving and how is that benefiting you?** Productive Hrs for the Organization. The application helps to see the insight of the users productivity and breaks that they are taking ### 11. Prohance a "Game Changer" to improve productivity and optimize **Rating:** 5.0/5.0 stars **Reviewed by:** SRIDHAR K. | Enterprise (> 1000 emp.) **Reviewed Date:** October 23, 2020 **What do you like best about ProHance?** Very intuitive, versatile workforce analytics platform that provides holistic view in the "Day In The Life" of an engineer. The dashboard would help Engineer to view the effort spent on various activities on a daily basis and take corrective action to improve the effort spent on Core activity curtailing the effort spent on incidentals like Email, Meeting etc. Biggest advantage is the Prohance Analytics that gives the slice and dice of effort across various applications, categories etc. The report could be viewed at Portfolio level, group level or at individual level. Especially during the pandemic time when most of teams are working remote as part of the new normal, Prohance is playing a game changing role in helping the Leaders and their teams to focus on productive activities. The dashboards made available to clients also gives lot of insight into pre and post Covid-19 productivity details. **What do you dislike about ProHance?** The training videos and documents could be made more intuitive so that teams could understand the nuances of the Prohance tool better and its applicability and usage. **What problems is ProHance solving and how is that benefiting you?** Productivity of-course. We are seeing productivity upliftment in the range of 6-12% over a period of 2-3 months. Ensuring team spends time on value added activity cutting down time spent on incidentals. ### 12. One of the best Monitoring and time tracking tool in the market. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Mid-Market (51-1000 emp.) **Reviewed Date:** February 04, 2021 **What do you like best about ProHance?** 1. User behavior analysis 2. Generate multiple types Report, as per requirement 3. Easy to manage 4.employee attendance feature **What do you dislike about ProHance?** Currently it is available only for Windows and MAC OS. We are waiting for other OS like Ubuntu, Linux and mobile platform. **Recommendations to others considering ProHance:** If you are searching employee monitoring/ time tracking tool, I bet that your search will finish on Prohance. . **What problems is ProHance solving and how is that benefiting you?** Users activity in the office hours, specially for remote users. The main benefits of prohance are Employee productivity reports and daily auto attendance, ### 13. Great tool for time tracking and many other business need with utmost efficiency **Rating:** 5.0/5.0 stars **Reviewed by:** Prateek G. | Assistant Manager, Enterprise (> 1000 emp.) **Reviewed Date:** September 17, 2020 **What do you like best about ProHance?** Time tracking tool is just great, provides us with best solutions. We as a finance domain company requires precision and dependency both, and prohance serves best in both. Advanced analytics reports are very good, especially in the updated version. Serves almost all the needs. **What do you dislike about ProHance?** The part it can grow is integration with popular DBMS like SQL, so that data can be stored with the business holder for their further needs and enhancement. **Recommendations to others considering ProHance:** Can easily rely for business requirements like time tracking, employee monitoring etc **What problems is ProHance solving and how is that benefiting you?** Main dependency is for time tracking as well as ethical usage of business. Prohance has served quite well in dealing with our issues quite well. Advanced analytics reports are very good to rely on, which ultimately benefits business. ### 14. Anlysis friendly **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Services | Enterprise (> 1000 emp.) **Reviewed Date:** October 01, 2020 **What do you like best about ProHance?** Dashboard customization look good and help to take informed decision Reporting customization look good and help to take informed decision Report scheduling also very helpful ,as it enable us to share the report to management Adding mutliple user on scheduling the report is helpfull and it avoid sending the report multiple time to the users. Self reporting for our team members help them to avoid dependency with their lead and able to quick learn from their Prohance reporting Quick modificatio in the productive reporting **What do you dislike about ProHance?** It doesn't hvae multiple level reporting , currently it generate report upto two level ,which can be better and can be little more user friendly , Sync during offline can be improved Space can be increase used on auto alogorathinam rather then wait of manual alerts Configuration can be made little simple Currently away from sysmtem doesn't have approval workflow ,which can be change to approval workflow where lead approve their Time away from system. We are not able to time limit certain activity between producitive and non productive eg there are some task which need to be done only during March and April l (Eg self appraisal portal) since we don;t have the feasibility to make the protal non productive between May to Feb and productive between March and April. we are endingup making this productivity all month of the year ,so user able to make this and try to missue of it. **Recommendations to others considering ProHance:** Very Helpfull , if you would like to know your employee were effectiviness and by implementing prohance you not only know where and what is the issue but also help the employee better themselve by self montioring which is the need of the hours. **What problems is ProHance solving and how is that benefiting you?** initially we are not able to identify the team member efficiency eg few member spend more time in office but have low production where other person spend less the other person but production is better than him/her. Prohance helped to crack that issue by identify where the user is actually spending his /her time and able to differentiate between effective prodictiving and non productivity and it also help the user to do self analysis which is even better , as he/she doesn;t need to depened on thier Team leads with the helpf of self reporting and dashboard Visibility was missing earlier but after installing the prohance it have given more visitbility which help in bring dicipline with the users and time wastage were reduced drastically. We have started incentivicing people based on the prohance Production time on systems ### 15. Very smooth tool, works like a daily fit bit for work **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Management Consulting | Enterprise (> 1000 emp.) **Reviewed Date:** April 16, 2021 **What do you like best about ProHance?** The visibility into time spent on various acitivities to help better allocate my available hours **What do you dislike about ProHance?** Nothing at the present as it provides me with key insights **What problems is ProHance solving and how is that benefiting you?** Visibility into how my team spends their day and the ability to reach out to a colleague without having to disturb an important work activity of hers/ his ### 16. Good experience **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** February 26, 2021 **What do you like best about ProHance?** Support from prohance team is very good. Detailed view of User attributes, Different forms of Data Fetching and viewing. Timesheet Detailed View. **What do you dislike about ProHance?** No dislikes so far; all good. Slowness in loading of Dropdowns and retrieving time for data is long while recovering many users or a wide date range. **Recommendations to others considering ProHance:** Very useful on Work from home Scenarios and for Internal Productivity management. **What problems is ProHance solving and how is that benefiting you?** Better monitoring on productivity, Attendance, clear view on work style of users, work from the home analysis. ### 17. Very good experience with prohance tool, this tool is very friendly easy to use. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad | Enterprise (> 1000 emp.) **Reviewed Date:** February 26, 2021 **What do you like best about ProHance?** almost everything is best. this tool is very helpfull **What do you dislike about ProHance?** still we don’t have facing any issue with prohance so no words for dislikes. **Recommendations to others considering ProHance:** working on active dashboard work to more eusy to use and tracking. **What problems is ProHance solving and how is that benefiting you?** very helpful for tracking back office productivity. easily trak the agents activities. ### 18. Very good application to track your own performance as well as others' **Rating:** 4.5/5.0 stars **Reviewed by:** Viral S. | Sr Associate Vice President - Accounting Operations, Enterprise (> 1000 emp.) **Reviewed Date:** April 17, 2021 **What do you like best about ProHance?** Very good application to track your own performance as well as others' **What do you dislike about ProHance?** Few small issues like catching the login while being one screen share, etc. **What problems is ProHance solving and how is that benefiting you?** Few small issues like catching the login while being one screen share, etc. ### 19. A monitoring and capturing tool **Rating:** 4.5/5.0 stars **Reviewed by:** Milind T. | Manager IT, Mid-Market (51-1000 emp.) **Reviewed Date:** March 18, 2021 **What do you like best about ProHance?** Prohance is very good tool for monitoring and capturing user daily activities on system along with capturing daily in out time Timesheet **What do you dislike about ProHance?** Prohance probe services stops at times rarely though **What problems is ProHance solving and how is that benefiting you?** Monitoring and capturing user daily activities, summarizing in Categories which are productive and which are non productive based on applications defined. ### 20. It is very useful, easy GUI, light software, effective dashboard, customizable. **Rating:** 5.0/5.0 stars **Reviewed by:** Sushil P. | Vice President and Head , Mid-Market (51-1000 emp.) **Reviewed Date:** November 23, 2020 **What do you like best about ProHance?** GUI, Graphical presentation, Ability to see the kind of file employees are working on, their work spread **What do you dislike about ProHance?** Entry password every time, can't save; Pro-Hance can be fooled by smart employees, say: By Watching Netflix / You tube while keeping a small minimised tiny Excel Sheet in Active Mode. **What problems is ProHance solving and how is that benefiting you?** Employees Time on task; Time spent on Types of Files; Work efficiency assessment; Capability Assessment etc. ### 21. As part of the management team, prohance helped with a lot of visibility to our employees. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** February 15, 2021 **What do you like best about ProHance?** The that it can record everything that our employees do for us to gauge our productive hours utility. **What do you dislike about ProHance?** Lack of specificity of "Idle time" category. **Recommendations to others considering ProHance:** Prohance is good for Work from home set up monitoring. **What problems is ProHance solving and how is that benefiting you?** productive usage of hours, and employee activity visibility especially when we got to the work from home set-up. ### 22. Awesome Tool **Rating:** 5.0/5.0 stars **Reviewed by:** shakeel A. | Sys Admin, Mid-Market (51-1000 emp.) **Reviewed Date:** February 23, 2021 **What do you like best about ProHance?** The best part of prohance what i have observed is there is no loss of the data **What do you dislike about ProHance?** The Prohance admin portal does sign-out in few seconds **Recommendations to others considering ProHance:** yes **What problems is ProHance solving and how is that benefiting you?** it capturing the screen as well as its syncing in our ebridge so that the users can fill there timesheet ### 23. It is easy to captured and collecting attendance report or many other function are very useful. **Rating:** 3.0/5.0 stars **Reviewed by:** Shubham K. | S, Mid-Market (51-1000 emp.) **Reviewed Date:** March 26, 2021 **What do you like best about ProHance?** Prohance support team very supportive Prohance GUI is user friendly **What do you dislike about ProHance?** Some times data captured are slow and stadey **Recommendations to others considering ProHance:** It's good **What problems is ProHance solving and how is that benefiting you?** Prohance team was support specially. ### 24. its good for company you can track attendance and all things **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Outsourcing/Offshoring | Mid-Market (51-1000 emp.) **Reviewed Date:** April 01, 2021 **What do you like best about ProHance?** attendance and asset inventory as well we can track real-time monitoring **What do you dislike about ProHance?** nothing is there to dislike. Everything is fine **What problems is ProHance solving and how is that benefiting you?** attendance and real-time monitoring ### 25. Professional folks, Professional product, Great service support! **Rating:** 4.5/5.0 stars **Reviewed by:** Ashish G. | Enterprise (> 1000 emp.) **Reviewed Date:** October 27, 2020 **What do you like best about ProHance?** The in depth data points it generates which makes decision making so effective. **What do you dislike about ProHance?** The application navigation and over all UI should become more intuitive. **Recommendations to others considering ProHance:** Great tool for BPO set up...there are multiple layers that you can peel using the data generated. **What problems is ProHance solving and how is that benefiting you?** Hidden/available capacity unearthing and target setting for transactional roles. Approx, 500 FTE capacity brought to the fore. ### 26. Useful for attendance & data entry **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Outsourcing/Offshoring | Mid-Market (51-1000 emp.) **Reviewed Date:** April 01, 2021 **What do you like best about ProHance?** Real-time monitoring and asset inventory **What do you dislike about ProHance?** Nothing is there everything is fine it is very help full **What problems is ProHance solving and how is that benefiting you?** Attendance management ### 27. It has been a wonderful experience to be associated with ProHance. Keep up the good work!! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Legal Services | Mid-Market (51-1000 emp.) **Reviewed Date:** April 16, 2021 **What do you like best about ProHance?** The way all discussions and queries were handled. Prompt support on all queries raised. **What do you dislike about ProHance?** Nothing that I experienced or saw so far. **What problems is ProHance solving and how is that benefiting you?** Moved to work from home culture last year due to covid. Needed an app to trace team productivity and availability. That was delivered by ProHance. ### 28. ProHance tool is a must to every organization for constant tracking on employee day to day work **Rating:** 5.0/5.0 stars **Reviewed by:** Vijayakumar S. | Enterprise (> 1000 emp.) **Reviewed Date:** September 22, 2020 **What do you like best about ProHance?** Activity Away from systems Top Applications used by the users Attendance by User **What do you dislike about ProHance?** Stacked Bar chart is not available when 25 or more employees in Activities away from system by user level. **Recommendations to others considering ProHance:** One of the Best & Must software to be used on any kind of organization for tracking employees efficiency and performance. **What problems is ProHance solving and how is that benefiting you?** User attendance during WFH mode and also it helps us to see the user on top application used ### 29. One stop to understand the time spent by the employees during the scheduled time **Rating:** 4.5/5.0 stars **Reviewed by:** Vinayagamoorthy M. | Operations Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** October 14, 2020 **What do you like best about ProHance?** The tool has lots of features to be used based on your requirements to track the employees time spent Productively **What do you dislike about ProHance?** This tool is great to use, but it is not able to track the total time spent by the employees in Zoom meetings. There is limited Knowledgebase or Technical Documents for your disposal. They do not support MAC OS **What problems is ProHance solving and how is that benefiting you?** This tool helps me the front line managers to see the current activity the team member is spending time on. This tool allows me to understand the time spent by the employees during a particular interval of time ### 30. It is an grt experience, it helps in work load balancing, data driven decisions & sla management. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** April 16, 2021 **What do you like best about ProHance?** AHT features, it helps in work load balancing, data driven decisions & sla management. **What do you dislike about ProHance?** The tool does not give Application-level info user wise; it provides the info team as a whole **Recommendations to others considering ProHance:** Good tool to be used **What problems is ProHance solving and how is that benefiting you?** Workload balancing and Process Automation scope identification ### 31. Best tool to track employee activities **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** December 03, 2020 **What do you like best about ProHance?** Keeping track of employee productivity during this pandemic. Prohance helped us a lot in capturing user monitoring, data gathering and reporting in just a few clicks. To round out the platform it also has a lot of automation and customization ability for managers with a nicely designed interface. It also has the ability to track every aspect of an employee’s activity with an eye towards productivity and potential threats. Prohance is definitely a solid choice for SMBs and large enterprises. **What do you dislike about ProHance?** The system should allow PM or TL to check activities of their team members only. **What problems is ProHance solving and how is that benefiting you?** ScreenShot module is not working properly. ### 32. Very Nice **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** February 11, 2021 **What do you like best about ProHance?** It helps me, track my team members, in this work from home situation. **What do you dislike about ProHance?** The only drawback I believe would be the fact that the productivity can be manipulated, in the sense that, resources can keep on being on the high rated pages, even if they do not work. **What problems is ProHance solving and how is that benefiting you?** I am able to track attendance, and can also understand the current activity of a resource ### 33. Insight tool **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** March 07, 2021 **What do you like best about ProHance?** Business Insights helps both with the work at home and work at office setup **What do you dislike about ProHance?** Need to include chromeOS as the supporting platform **Recommendations to others considering ProHance:** It meets the business objectives and a perfect fit for work at home or work at office setup **What problems is ProHance solving and how is that benefiting you?** Improve the desktop utilization. Perfect fit for Work at home environment setup ### 34. Monitor team's productivity closely to help make precise business decisions **Rating:** 4.0/5.0 stars **Reviewed by:** Varun V. | Senior Manager, Client Services, Mid-Market (51-1000 emp.) **Reviewed Date:** October 27, 2020 **What do you like best about ProHance?** 1. Gives you a high level view and can get into intricacies, especial when monitoring your team remote 2. Lets you deep dive to understand where your team spends time and helps monitor productivity closely **What do you dislike about ProHance?** Playing with the tool - Smart team members can keep screen live on productive / whitelisted apps to keep their productivity high **What problems is ProHance solving and how is that benefiting you?** Productivity / Utilization reports > Optimized workforce (Cross skilling, HC movement etc) ### 35. Provides actionable insights but there's scope for improvement **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** January 07, 2021 **What do you like best about ProHance?** Easy to use interface with plenty of inbuilt dasboards **What do you dislike about ProHance?** Lacks customisations in some the modules such as Work output. Adding more customisations would allow for us to create analytics in a specific way for each BU **Recommendations to others considering ProHance:** Prohance is a great tool for organizations looking to get meaningful insights on how their employees are being utilized and then use those insights to do effective load balancing **What problems is ProHance solving and how is that benefiting you?** Driving change management across the organization ### 36. This is perfect tool for capturing time utilised and measure and monitor productivity **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) **Reviewed Date:** February 25, 2021 **What do you like best about ProHance?** It's advance analytics features along with user friendly interface and compatible with applications **What do you dislike about ProHance?** User shows resistance because their actions are measured **What problems is ProHance solving and how is that benefiting you?** I have seen the utilisation% of the team has increased over a period of time which resulted in optimum usage of the resources ### 37. Very Good and Usefull Application **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Logistics and Supply Chain | Mid-Market (51-1000 emp.) **Reviewed Date:** April 06, 2021 **What do you like best about ProHance?** Top 5 Applications and utilization summary **What do you dislike about ProHance?** Nothing is there.everythinh looks goodm. **Recommendations to others considering ProHance:** Nothing **What problems is ProHance solving and how is that benefiting you?** Work time analytics, productivity, efficient usage of users. ### 38. Professional and we'll trained team, understand the need and suggest best solution **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** December 03, 2020 **What do you like best about ProHance?** Well collaboration, seamless execution, highly experienced team. Prohance is one solution for multiple business need (attendance, timesheet, deriving different metrics to look for opportunities to improve overall on organization level) **What do you dislike about ProHance?** Nothing specific. So far no issue observed **Recommendations to others considering ProHance:** One solution for an enterprise who are looking for continuous improvement in productivity. **What problems is ProHance solving and how is that benefiting you?** We have been using Prohance since last three months. The different metrics it provides are very useful to identify the gaps and correct them by taking necessary actions. ### 39. So far good experience with Prohance. **Rating:** 4.0/5.0 stars **Reviewed by:** Nazrana K. | Mid-Market (51-1000 emp.) **Reviewed Date:** December 03, 2020 **What do you like best about ProHance?** Problem Solving Aproach, clarity of database. **What do you dislike about ProHance?** None as such. Still getting to know about this application its been only 6 to 7 months now. **What problems is ProHance solving and how is that benefiting you?** It enables to evaluate employees productivity when max employees have to work from home during covid. ### 40. Prohance provides much needed visibility in to people and process enabling improvements. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** January 18, 2021 **What do you like best about ProHance?** ProHance dash boards and reports provides greater visibility about the health of the process **What do you dislike about ProHance?** ProHance at time can be little slow in response time, but that happens because of amount of data it processes **What problems is ProHance solving and how is that benefiting you?** ProHance, helped us setting up benchmarks for the productivity and help track the progress of the work real time ### 41. Brilliant Tool for managing your efficiency **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** October 15, 2020 **What do you like best about ProHance?** The GUI is very user friendly. We have a variety of reports to go through and we can drill down to a very micro level data. **What do you dislike about ProHance?** Nothing as such. Would like to suggest that if a monthly report with commentary can be configured somewhere. **Recommendations to others considering ProHance:** It's a good tool to have an overview of the productivity and efficiencies of teams. We can manage the workload of people based upon the observations which would result in even distribution of work and eventually making employees happy. **What problems is ProHance solving and how is that benefiting you?** We are currently at a stage where we are analyzing the efficiencies and productivities of the groups. ### 42. Journey with ProHance **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** November 04, 2020 **What do you like best about ProHance?** It is very user friendly application and has lot of insightful dashboards. It gives a live view of the teams performance and is very helpful especially when the teams are working remotely and also in the current Work From Home scenario **What do you dislike about ProHance?** There is nothing to dislike in ProHance. **Recommendations to others considering ProHance:** It is a great application to drive your operations efficiently and with ease. **What problems is ProHance solving and how is that benefiting you?** It is helpful in understanding the productivity of the teams ; Capacity Utilization and cost saving on resource allocation; Identifying the top performers of the team. ### 43. HGS Team **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Enterprise (> 1000 emp.) **Reviewed Date:** February 23, 2021 **What do you like best about ProHance?** Real time support is provided and well executed. **What do you dislike about ProHance?** Platform ease of use may sometimes be complex. **Recommendations to others considering ProHance:** Na **What problems is ProHance solving and how is that benefiting you?** User productive hours, idle time and hours spent and auxes usage identified. ### 44. Useful tool to track the productivity & take corrective measures real time **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Enterprise (> 1000 emp.) **Reviewed Date:** October 22, 2020 **What do you like best about ProHance?** We can check real time productivity of the employees and take corrective measures immediately with proper data backing. Which will help improve the productivity of the overall team **What do you dislike about ProHance?** It's been slow at times and the interface needs to be more user friendly. **What problems is ProHance solving and how is that benefiting you?** Daily work times, tools most used by the team ### 45. Prohace team has been helpful **Rating:** 4.5/5.0 stars **Reviewed by:** Sriram B. | Mid-Market (51-1000 emp.) **Reviewed Date:** October 14, 2020 **What do you like best about ProHance?** It helps on robust monitoring of resources **What do you dislike about ProHance?** At times it goes offline and the team takes more than a day to fix it. We never receive the reasons for Prohance going offline from any one despite asking. **What problems is ProHance solving and how is that benefiting you?** We are working with Prohance for understanding task switching. We are able to mitigate some unhealthy pratices. ### 46. User friendly tool but need to have more features to make it comprehensive **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** February 11, 2021 **What do you like best about ProHance?** The extent to which it captures activities **What do you dislike about ProHance?** The reports should have more fields so that thw dashboard can be more representative of the actual performance **What problems is ProHance solving and how is that benefiting you?** Work time / productivity Good tracking mechanism ### 47. Prohance tracking and monitoring **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** October 29, 2020 **What do you like best about ProHance?** The tracking and monitoring concept from anywhere with excellent dashboards **What do you dislike about ProHance?** Not too user friendly, hence before getting used to it requires appropriate training **Recommendations to others considering ProHance:** Yes will recommend **What problems is ProHance solving and how is that benefiting you?** Tracking the daily tickets, individual spend on the system and different tools, so that utilisation and productivity can be determined ### 48. As far as best tracking tool and let the organization utilize each single second. **Rating:** 5.0/5.0 stars **Reviewed by:** Nirav B. | Director Information Technology Services, Mid-Market (51-1000 emp.) **Reviewed Date:** November 04, 2020 **What do you like best about ProHance?** Categorized tracking about tools and activities. **What do you dislike about ProHance?** Nothing is to be disliked but if you can improve UI and Visualization then would br more better. **What problems is ProHance solving and how is that benefiting you?** Mostly time spent on which activities is the best way to track the productive time of the employee. ### 49. Excellent business activity monitoring tool **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** February 11, 2021 **What do you like best about ProHance?** Attendance and utilisation report is awesome **What do you dislike about ProHance?** Limitations in pulling report secondly need to have more variety of report pulling concepts and user friendly **Recommendations to others considering ProHance:** Yes **What problems is ProHance solving and how is that benefiting you?** Excellent offline and online data capture ### 50. Help to understand & assign work who is unutilized. Reduce unproductive hrs. **Rating:** 4.0/5.0 stars **Reviewed by:** Pankaj R. | Sr Manager HR, Mid-Market (51-1000 emp.) **Reviewed Date:** December 03, 2020 **What do you like best about ProHance?** The Productive time monitoring of the users. **What do you dislike about ProHance?** Some customized reports not generated . **Recommendations to others considering ProHance:** It is user friendly. **What problems is ProHance solving and how is that benefiting you?** Help to understand & assign work who is unutilized. ## ProHance Discussions - [Can we have an schdule alert time or a running timer showing their own PTOS (productive time on system ) rather than runnint the dasboard and also not to depend on onnline but also have this feature during offline also](https://www.g2.com/discussions/32226-can-we-have-an-schdule-alert-time-or-a-running-timer-showing-their-own-ptos-productive-time-on-system-rather-than-runnint-the-dasboard-and-also-not-to-depend-on-onnline-but-also-have-this-feature-during-offline-also) - 1 comment, 2 upvotes - [ProHance Use](https://www.g2.com/discussions/32202-prohance-use) - 1 comment, 2 upvotes - [Product Information](https://www.g2.com/discussions/32201-product-information) - 1 comment, 2 upvotes - [ProHance Use](https://www.g2.com/discussions/32194-prohance-use) - 1 comment, 2 upvotes - [Work from home](https://www.g2.com/discussions/32193-work-from-home) - 1 comment, 2 upvotes - [View ProHance pricing details and edition comparison](https://www.g2.com/products/prohance/reviews?page=4§ion=pricing&secure%5Bexpires_at%5D=2026-06-01+12%3A56%3A36+-0500&secure%5Bsession_id%5D=90454f5b-a52a-4e11-99ac-da99665c8ad2&secure%5Btoken%5D=78370fb7ae7925cfb800c9159c42dceb6224d27d1c8dbb1ae865f4628d34aa7f&format=llm_user) ## ProHance Integrations - [Fusion HCM Analytics](https://www.g2.com/products/fusion-hcm-analytics/reviews) - [Microsoft Power BI](https://www.g2.com/products/microsoft-microsoft-power-bi/reviews) - [Ramco ERP](https://www.g2.com/products/ramco-erp/reviews) ## ProHance Features **Setup** - Activities - Flows - Dependencies - Notifications **Asset Inventory** - Hardware Asset Inventory - Software Asset Inventory - Asset Discovery **Management** - Updates - Audit Trail - Integration **Generative AI** - AI Text Generation - AI Text Generation **Time Tracking** - Ease of Completing Timesheets - Tracking Time to Project/Task **Generative AI** - AI Text Generation **Agentic AI - IT Asset Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Workflow Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Platform** - Customization - User, Role, and Access Management - Performance - Reporting - Dashboards **Administration** - Business Tool Integration - Workflow - Automated Reminders - User, Role, and Access Management **Platform** - Reporting - APIs / Integration - Performance and Reliability - Offline **Workforce Management Platform Features** - Labor Forecasting - Shift Scheduling - Time & Attendance Tracking - Succession Planning - Workforce Analytics - Self-Service Capabilities - Mobile Shift Scheduling **Management** - Central Dashboard - Risk Management - Integrations ## Top ProHance Alternatives - [Hubstaff](https://www.g2.com/products/hubstaff/reviews) - 4.4/5.0 (2,230 reviews) - [ActivTrak](https://www.g2.com/products/activtrak/reviews) - 4.3/5.0 (325 reviews) - [Time Doctor](https://www.g2.com/products/time-doctor/reviews) - 4.4/5.0 (475 reviews)