--- title: Progress WhatsUp Gold Reviews meta_title: 'Progress WhatsUp Gold Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 389 reviews by the users' company size, role or industry to find out how Progress WhatsUp Gold works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 389 scale: '5' date_modified: '2026-07-21' parent_category: name: Monitoring url: https://www.g2.com/categories/monitoring --- # Progress WhatsUp Gold Reviews **Vendor:** Progress Software **Category:** [Network Monitoring Software](https://www.g2.com/categories/network-monitoring) **Average Rating:** 4.4/5.0 **Total Reviews:** 389 ## About Progress WhatsUp Gold WhatsUp Gold is an IT infrastructure monitoring software designed to help users identify and resolve network issues swiftly, often before they impact end users. This solution provides comprehensive visibility into network performance and availability, enabling IT professionals to maintain optimal operations across their infrastructure. With its interactive mapping interface, WhatsUp Gold allows users to visualize the status of all devices connected to their network, making it easier to monitor both on-premise and cloud-based resources. Targeted primarily at IT administrators and network engineers, WhatsUp Gold is particularly beneficial for organizations that rely heavily on network performance for their daily operations. Its user-friendly design caters to both seasoned professionals and those new to network management, offering a range of features that streamline the monitoring process. The software is designed to support various use cases, from small businesses needing basic monitoring capabilities to large enterprises requiring advanced network management solutions. One of the standout features of WhatsUp Gold is its customizable drag-and-drop dashboards, which provide users with the flexibility to tailor their monitoring experience according to specific needs. These dashboards present real-time data on device status and performance, allowing users to quickly assess the health of their network. Additionally, the software’s automatic discovery and mapping capabilities enable users to visualize their entire network topology, ensuring that no device goes unnoticed during monitoring. WhatsUp Gold also emphasizes optimization, helping users manage network traffic and bandwidth utilization effectively. By providing actionable insights and unified views of network performance, the software empowers IT teams to troubleshoot issues efficiently. The ability to identify and resolve network and server problems proactively not only enhances operational efficiency but also improves overall user satisfaction by minimizing downtime. In summary, WhatsUp Gold offers a robust and interactive solution for IT infrastructure monitoring, combining ease of use with powerful features. Its focus on real-time visibility, customization, and proactive troubleshooting makes it a valuable tool for organizations looking to enhance their network management capabilities. ## Progress WhatsUp Gold Pros & Cons **What users like:** - Users find Progress WhatsUp Gold **easy to use** , with clear alerts and real-time monitoring that enhances network management. (47 reviews) - Users value the **real-time monitoring** of Progress WhatsUp Gold, which simplifies network management and enhances responsiveness. (44 reviews) - Users value the **real-time monitoring and clear alerts** from Progress WhatsUp Gold, enhancing network management efficiency. (35 reviews) - Users value the **clear and real-time alert notifications** from Progress WhatsUp Gold, enhancing their network management efficiency. (31 reviews) - Users appreciate the **user-friendly interface** of Progress WhatsUp Gold, making network monitoring straightforward and efficient. (30 reviews) - Real-time Monitoring (29 reviews) - Alerts (25 reviews) - Users appreciate the **easy setup** of WhatsUp Gold, enabling quick and efficient implementation of monitoring solutions. (25 reviews) - Alerting (24 reviews) - Alerting System (24 reviews) **What users dislike:** - Users find WhatsUp Gold to be **expensive** due to costly add-ons for features that should be standard. (16 reviews) - Users find the **poor interface design** of Progress WhatsUp Gold to hinder usability and create confusion during operation. (15 reviews) - Users find the **complex setup** of Progress WhatsUp Gold challenging, requiring technical expertise for effective configuration. (14 reviews) - Users note a **high learning curve** with Progress WhatsUp Gold, making initial configuration challenging and time-consuming. (14 reviews) - Users often find the **outdated interface** of Progress WhatsUp Gold confusing, hindering their overall experience and efficiency. (14 reviews) - Users find the **limited customization** options in Progress WhatsUp Gold hinder their ability to tailor the tool effectively. (13 reviews) - Users find the **user interface lacking** , feeling it complicates usage and diminishes overall experience with the product. (13 reviews) - Configuration Difficulty (12 reviews) - Users face **configuration issues** that complicate setup and impact monitoring accuracy, especially with Fortinet devices. (11 reviews) - Users face **integration issues** with Progress WhatsUp Gold, finding it unintuitive and lacking support for other ITSM products. (11 reviews) ## Progress WhatsUp Gold Reviews ### 1. Lots of options and good technical support. **Rating:** 4.5/5.0 stars **Reviewed by:** Michael S. | IT Director, Mid-Market (51-1000 emp.) **Reviewed Date:** July 08, 2022 **What do you like best about Progress WhatsUp Gold?** The ability to not just monitor and alert but also script actions is very helpful. **What do you dislike about Progress WhatsUp Gold?** The layer 2 maps don't seem to work very well and would like that to work better. **Recommendations to others considering Progress WhatsUp Gold:** It works well and easy to setup monitors and actions. **What problems is Progress WhatsUp Gold solving and how is that benefiting you?** Make sure we always know that services and devices are available. Automating some failover tasks with scripting. ### 2. I have used these products for many years and trust that what I am using will not let me down. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Airlines/Aviation | Mid-Market (51-1000 emp.) **Reviewed Date:** November 17, 2022 **What do you like best about Progress WhatsUp Gold?** Easy to use interface and trustworthy results. **What do you dislike about Progress WhatsUp Gold?** Its sometimes hard to find what I am looking for in the settings **What problems is Progress WhatsUp Gold solving and how is that benefiting you?** We use the product to notify us if systems go down. ### 3. Renewal Review **Rating:** 4.5/5.0 stars **Reviewed by:** Ryan R. | IT Manager, Enterprise (> 1000 emp.) **Reviewed Date:** September 14, 2020 **What do you like best about Progress WhatsUp Gold?** setting up customized monitors and the reports. **What do you dislike about Progress WhatsUp Gold?** i can never get the re-scan feature to work. We've replaced hardware and i just want to update the map and device list with the new hardware details **Recommendations to others considering Progress WhatsUp Gold:** The software is priced right **What problems is Progress WhatsUp Gold solving and how is that benefiting you?** We use it for the basic functions such as pinging a device. The selling point for whatsup gold is the price point ### 4. Great Network Monitoring Solution **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Primary/Secondary Education | Enterprise (> 1000 emp.) **Reviewed Date:** September 20, 2022 **What do you like best about Progress WhatsUp Gold?** Notifications from traps and the ability to have dependencies set up for alerts. **What do you dislike about Progress WhatsUp Gold?** I not able to track MAC address history across my switches. **What problems is Progress WhatsUp Gold solving and how is that benefiting you?** I don't have to sit and monitor the network monitoring system constantly. I am able to rely on the email notifications and then react as needed. ### 5. WhatsUp Gold is an everyday MUST have program! Used on a dedicated, always open monitor. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Farming | Mid-Market (51-1000 emp.) **Reviewed Date:** May 02, 2022 **What do you like best about Progress WhatsUp Gold?** Real-time monitoring is the most important for my role in using WhatsUp Gold. **What do you dislike about Progress WhatsUp Gold?** At this time, I do not have any dislikes. I use it every day and am thankful to have it aid in our monitoring. **Recommendations to others considering Progress WhatsUp Gold:** If you need to monitor all of your systems in one spot, WhatsUp Gold will do that for you. We have been able to interface all of our systems into WhatsUp Gold. Once everything is set up, the visual aids are perfect for identifying any issues quickly. Along with visual aids, emailing and text alerting are perfect for critical issues. **What problems is Progress WhatsUp Gold solving and how is that benefiting you?** We need to monitor our entire IT infrastructure and WhatsUp Gold does just that. Huge benefit in saving time monitoring systems. ### 6. What'sUpGold **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Enterprise (> 1000 emp.) **Reviewed Date:** October 24, 2022 **What do you like best about Progress WhatsUp Gold?** Monitors critical infrastructure availability and key performance metrics **What do you dislike about Progress WhatsUp Gold?** Add-on features that could be helpful seem pricey. **What problems is Progress WhatsUp Gold solving and how is that benefiting you?** The product helps to ensure that we are responsive to an performance issues ### 7. Awesome **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Networking | Small-Business (50 or fewer emp.) **Reviewed Date:** October 05, 2022 **What do you like best about Progress WhatsUp Gold?** The provided tools have given us the management and insight we require to continue outperforming customer requirements. **What do you dislike about Progress WhatsUp Gold?** We've been using Whats Up Gold for 2 - 3 years now. I can not think of any downsides. They directly compete with everyone on the market. **What problems is Progress WhatsUp Gold solving and how is that benefiting you?** The systems that are used on the network being monitored by Whats Up Gold are constantly being moved. WUG saves us time when trying to find IP conflicts every time. ### 8. Maybe **Rating:** 2.0/5.0 stars **Reviewed by:** Phil B. | Network Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** September 28, 2022 **What do you like best about Progress WhatsUp Gold?** The visibility of the network - to a degree **What do you dislike about Progress WhatsUp Gold?** The ability to add a device or make simple changes to a diagram **What problems is Progress WhatsUp Gold solving and how is that benefiting you?** It is much easier to see my network allowing us to pin-point problems ### 9. Great tool for infrastructure monitoring and alerting **Rating:** 5.0/5.0 stars **Reviewed by:** Vinamre S. | Senior Project Manager - Asia Pacific, Enterprise (> 1000 emp.) **Reviewed Date:** August 26, 2022 **What do you like best about Progress WhatsUp Gold?** Graphical user interface is extremely good. Location maps showing exact information about infrastructure in ever country as a dashboard is amazing **What do you dislike about Progress WhatsUp Gold?** SNMP failures result in lot of false positives creating unnecessary incidents. Ping and disk monitoring are biggest culprits **What problems is Progress WhatsUp Gold solving and how is that benefiting you?** Resulted in avoiding many priority 1 incidents because bof proactive email alerts ### 10. Progress WhatsUp Gold team was easy to work with and provided me with a quote quickly. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Insurance | Enterprise (> 1000 emp.) **Reviewed Date:** August 31, 2022 **What do you like best about Progress WhatsUp Gold?** I like that they provided me with a quote with in a day or two. **What do you dislike about Progress WhatsUp Gold?** I dislike the fact we couldn't pay the WUG maintenance with the WS_FTP maintance. **What problems is Progress WhatsUp Gold solving and how is that benefiting you?** There are now problems WUG is solving right now. We have run the WUG monitoring solution for years now. ### 11. Best friend of IT Professional **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Insurance | Mid-Market (51-1000 emp.) **Reviewed Date:** May 25, 2022 **What do you like best about Progress WhatsUp Gold?** Userfriendly interface with easy configurations to start using the tools. Support is very helpful and KB articles and other documentation are well organized. **What do you dislike about Progress WhatsUp Gold?** Need to streamline the upgrade process. With every update, it feels like running a fresh install. **Recommendations to others considering Progress WhatsUp Gold:** Great Network monitoring tool for small/medium businesses. It fulfils the needs of our business and WhatsUpGold keeps up with changes in IT products. **What problems is Progress WhatsUp Gold solving and how is that benefiting you?** WhatsUpGold is used for network/server monitoring tools in our environment. It has helped our IT team take action on issues either proactively Or in an on-timely manner. ### 12. A Monitoring System that fits the needs **Rating:** 4.5/5.0 stars **Reviewed by:** Mohsin H. | Sr. System Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** June 16, 2022 **What do you like best about Progress WhatsUp Gold?** Whatsup Gold is good because of its Accuracy in monitoring and alerting. **What do you dislike about Progress WhatsUp Gold?** Some devices do not have the full support and have to find out the MIBs **Recommendations to others considering Progress WhatsUp Gold:** Highly recommend this Whatsup Gold Monitoring Software **What problems is Progress WhatsUp Gold solving and how is that benefiting you?** The support from the Progress Team is always helpful ### 13. This technology makes Network Monitoring Easy and convenient **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Architecture & Planning | Small-Business (50 or fewer emp.) **Reviewed Date:** August 04, 2022 **What do you like best about Progress WhatsUp Gold?** There are different services in this technology and it makes the checking of the status and performance of your applications, devices connected to your network and cloud servers. **What do you dislike about Progress WhatsUp Gold?** There are minor issues that I've encountered but this technology resolves it quickly and I get real-time alerts. I think the most interesting thing is that these issues are being resolved quickly and effectively . **What problems is Progress WhatsUp Gold solving and how is that benefiting you?** I have problems in log management and archiving but this technology has simple and integrated systems that resolves my problems. By using this technology, I have increased and boosted customer satisfaction. ### 14. I have an wonderful experience with WhatsUp Gold **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** April 28, 2022 **What do you like best about Progress WhatsUp Gold?** The most helpful from WhatsUp Gold I have is the alerting system and how we can plan it according to what we need and how easy friendly it is to use. I like the GUI of WUG also and the easy customization of it **What do you dislike about Progress WhatsUp Gold?** I don't think at the moment i have anything i dislike about WhatsUp Gold. **What problems is Progress WhatsUp Gold solving and how is that benefiting you?** Some problems we are solving with WhatsUp Gold is how fast we can get back online with the servers once we see the alert from WUG. The benefits for i've realize is how we can use this for looking organizating information and grouping servers ### 15. The WhatsUp Gold product has been consistently a great tool for network monitoring for years. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Banking | Mid-Market (51-1000 emp.) **Reviewed Date:** February 25, 2022 **What do you like best about Progress WhatsUp Gold?** The alerting is the best part of the solution for someone at my level (Director of IT). Knowing in real-time when we have assets experiencing downtime or performance issues is huge. **What do you dislike about Progress WhatsUp Gold?** There isn't really anything I dislike about the solution. It has been years since I managed it, but categorizing all of my assets was a little time-consuming. **Recommendations to others considering Progress WhatsUp Gold:** This is a very comprehensive solution that can cover more than just network monitoring. I would highly recommend to anyone to evaluate this solution. **What problems is Progress WhatsUp Gold solving and how is that benefiting you?** Network Monitoring is not optional on our network; it is a requirement. WhatsUpGold has provided this monitoring for us for several years. The real-time alerting, the ability to see all your assets by location, and the graphical data are all some of the benefits we consume daily. ### 16. Very simple to get things going and see what is happening in the environment **Rating:** 4.5/5.0 stars **Reviewed by:** joshua h. | Systems Admin/Desktop support, Mid-Market (51-1000 emp.) **Reviewed Date:** May 27, 2022 **What do you like best about Progress WhatsUp Gold?** How easy things were to set up and how intuitive the layout is **What do you dislike about Progress WhatsUp Gold?** The reporting is a little hard to get to. **What problems is Progress WhatsUp Gold solving and how is that benefiting you?** We need to know when things are up or down in the environment so we can quickly address the issue with minimal downtime. ### 17. Excellent Product **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.) **Reviewed Date:** May 05, 2022 **What do you like best about Progress WhatsUp Gold?** Once configured you can just let it do its job. It's never failed me. **What do you dislike about Progress WhatsUp Gold?** Took quite a bit of time to bring the entire network into the software. **What problems is Progress WhatsUp Gold solving and how is that benefiting you?** I'm generally aware of problems on our network before the users are aware there is an issue. I've arrived to fix issues before they became an issue. ### 18. Great Intuitive Product! **Rating:** 4.5/5.0 stars **Reviewed by:** Greg B. | Network Security Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** June 20, 2022 **What do you like best about Progress WhatsUp Gold?** Networking Monitoring, easy of use, and network analysis dashboards. **What do you dislike about Progress WhatsUp Gold?** Needs more integration with enterprise products. **What problems is Progress WhatsUp Gold solving and how is that benefiting you?** I got WUG to have more visibility into my network and it's served that purpose. ### 19. WUG Makes monitoring easy **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Education Management | Enterprise (> 1000 emp.) **Reviewed Date:** May 24, 2022 **What do you like best about Progress WhatsUp Gold?** It is easy to install/configure and easier to setup basic monitoring. **What do you dislike about Progress WhatsUp Gold?** Configuring the individual user scripts to send alerts to users seems a little bit outdated. **Recommendations to others considering Progress WhatsUp Gold:** I do recommend this product if you need something that can be quickly configured and setup and do a very good job of monitoring your servers (that's the module we purchased). **What problems is Progress WhatsUp Gold solving and how is that benefiting you?** Basic monitoring of Servers is very easy. Advanced monitoring can be configured also. It has allowed us to react to alerts quickly. ### 20. Love What's Up, Hate the new Web-only interface **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Enterprise (> 1000 emp.) **Reviewed Date:** August 10, 2022 **What do you like best about Progress WhatsUp Gold?** I've been a What'sUp customer for 15 years. Each year the product becomes more and more comprehensive. **What do you dislike about Progress WhatsUp Gold?** The web-only interface. It is horrible. Please bring back the fat-client with full functionality. **What problems is Progress WhatsUp Gold solving and how is that benefiting you?** Primarily notifications of issues, outages, anomalies. ### 21. Best monitoring! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Primary/Secondary Education | Mid-Market (51-1000 emp.) **Reviewed Date:** November 08, 2021 **What do you like best about Progress WhatsUp Gold?** Compared to other products with the same type of monitoring this software is the best, most reliable, and easiest to use. **What do you dislike about Progress WhatsUp Gold?** The only thing at this point to add would be the last port for a known mac address. **What problems is Progress WhatsUp Gold solving and how is that benefiting you?** They are making it easier to know when there are network issues to be addressed. ### 22. WUG review **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Chemicals | Mid-Market (51-1000 emp.) **Reviewed Date:** August 17, 2022 **What do you like best about Progress WhatsUp Gold?** Knowing there's an issue before my customers do. **What do you dislike about Progress WhatsUp Gold?** Nothing that I can think of. We all like WUG. **What problems is Progress WhatsUp Gold solving and how is that benefiting you?** Staying ahead of the curve when it comes to infrastructure connectivity. ### 23. Peace of mind **Rating:** 5.0/5.0 stars **Reviewed by:** Stanley C. | IT Director, Mid-Market (51-1000 emp.) **Reviewed Date:** March 11, 2022 **What do you like best about Progress WhatsUp Gold?** Details of the service that is having issues **What do you dislike about Progress WhatsUp Gold?** Tutorials seem a bit confusing. There is a lot going on on the portal, so it will take more time to configure and figure out the settings. **Recommendations to others considering Progress WhatsUp Gold:** Great product! It keeps us informed of the issues across the network. **What problems is Progress WhatsUp Gold solving and how is that benefiting you?** We have 22 remote locations. WUG is helping .us to keep up with all the services and network devices across the board ### 24. WhatsUp Gold Application **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.) **Reviewed Date:** March 29, 2022 **What do you like best about Progress WhatsUp Gold?** WhatsUp Gold is a great application for server and network monitoring. It discovers devices on our network and gives us great visibility. The monitoring and alerting are very in-depth and the reports are useful information. **What do you dislike about Progress WhatsUp Gold?** It takes a little while to learn to navigate the application but once you are familiar with it you can quickly get the information that you need. **What problems is Progress WhatsUp Gold solving and how is that benefiting you?** We have much better visibility when something is down. This has helped increase our uptime as we can be more proactive. We can also easily discover and monitor new devices, as well. ### 25. Great product - using it since 2000 **Rating:** 5.0/5.0 stars **Reviewed by:** Douglas B. | Enterprise (> 1000 emp.) **Reviewed Date:** October 02, 2020 **What do you like best about Progress WhatsUp Gold?** Easy to read displays, quick alerts, ease of set-up **What do you dislike about Progress WhatsUp Gold?** I don't dig that deep on the monitoring, mainly Up and Down, No issues yet **What problems is Progress WhatsUp Gold solving and how is that benefiting you?** I am the first to know when something is down, I can fix it before the customers are aware in most cases. Future uses will include Network traffic monitoring. ### 26. Invaluable! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Banking | Small-Business (50 or fewer emp.) **Reviewed Date:** July 11, 2022 **What do you like best about Progress WhatsUp Gold?** What's Up Gold has helped us several times when trying to identify the cause of network congestion. **What do you dislike about Progress WhatsUp Gold?** We really love the product, nothing bad to say about it! **Recommendations to others considering Progress WhatsUp Gold:** It's worth the money! **What problems is Progress WhatsUp Gold solving and how is that benefiting you?** It is an invaluable tool for troubleshooting network congestion. ### 27. Whatsup Gold is an invaluable tool **Rating:** 4.5/5.0 stars **Reviewed by:** Tim M. | Network Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** May 02, 2022 **What do you like best about Progress WhatsUp Gold?** I like the flexible alerts as well as the network mapping capability. **What do you dislike about Progress WhatsUp Gold?** I dislike the restrictive device licensing structure. **What problems is Progress WhatsUp Gold solving and how is that benefiting you?** Getting alerted when a site is down before the phone calls start flooding in ### 28. I would recommend WUG to my colleagues **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Mid-Market (51-1000 emp.) **Reviewed Date:** March 25, 2022 **What do you like best about Progress WhatsUp Gold?** Setting up various devices for monitoring. **What do you dislike about Progress WhatsUp Gold?** The messages don't display entire error. **Recommendations to others considering Progress WhatsUp Gold:** That they would have to check the text message and then take an extra step to check an e-mail for the entire message because the text message doesn't display the complete message. This is possibly misleading when you think an entire switch is down when it's only a port on the switch that is down. **What problems is Progress WhatsUp Gold solving and how is that benefiting you?** That production equipment is not functional and we can get the on-call person to address it in a more timely manner. ### 29. Progress WhatsUp Gold **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** February 15, 2022 **What do you like best about Progress WhatsUp Gold?** We are able to aggregate the Windows Events logs for all servers and workstations plus our network devices for analysis in order to properly monitor our network activity. Also, their customer support has greatly improved over the past few years. **What do you dislike about Progress WhatsUp Gold?** The primary viewpoint is through Windows Event logs or syslogs for network devices. However, there are other views you may want to see so other products may be required to supplement. **Recommendations to others considering Progress WhatsUp Gold:** This is a solid Windows Event log aggregator for servers, workstations, and other network devices. **What problems is Progress WhatsUp Gold solving and how is that benefiting you?** This tool helps us with security review, potential hacking, and the general health of computers and other network devices. ### 30. WhatsUp Gold user for almost 20 years **Rating:** 3.0/5.0 stars **Reviewed by:** Andrey S. | VP Technology and Co-Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** May 23, 2022 **What do you like best about Progress WhatsUp Gold?** Ease to use, familiar interface, Ability to do scripting **What do you dislike about Progress WhatsUp Gold?** Security historically has been an issue. **What problems is Progress WhatsUp Gold solving and how is that benefiting you?** Network monitoring, Servers monitoring. ### 31. Monitoring made simple **Rating:** 5.0/5.0 stars **Reviewed by:** Scott S. | N, Mid-Market (51-1000 emp.) **Reviewed Date:** January 06, 2022 **What do you like best about Progress WhatsUp Gold?** WhatsUp Gold is an all-in-one network monitoring tool that makes it very easy to discover devices and have them configured to send real-time alerts in no time **What do you dislike about Progress WhatsUp Gold?** Device maps can at times be limited, and multilayered device elements in the maps are not always clear **What problems is Progress WhatsUp Gold solving and how is that benefiting you?** We are leveraging the tool to perform Server, cloud service and wireless monitoring. We also leverage Network Traffic Analysis to monitor traffic and bandwidth usage. Application Performance Monitoring provides great insight in AD, SQL, and Exchange to name a few ### 32. very helpful for identifying possible outages **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** June 07, 2022 **What do you like best about Progress WhatsUp Gold?** It's very easy to use and provides email alerts **What do you dislike about Progress WhatsUp Gold?** I can't think of anything to dislike. It's very easy to use and it does what we need it to do. **What problems is Progress WhatsUp Gold solving and how is that benefiting you?** it quickly identifies outages and notifies us via email, saving us from having to monitor the dashboard ### 33. Easy to use, dependable **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** September 28, 2022 **What do you like best about Progress WhatsUp Gold?** Dashboards, adding end units. Configuring alerts. **What do you dislike about Progress WhatsUp Gold?** The refresh rate when searching through network groups **What problems is Progress WhatsUp Gold solving and how is that benefiting you?** Solving the refresh rate would be excellent. ### 34. Good for monitoring and alerting **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Electrical/Electronic Manufacturing | Mid-Market (51-1000 emp.) **Reviewed Date:** January 26, 2022 **What do you like best about Progress WhatsUp Gold?** It is monitoring and alerting based on scanning. Having nodes automatically added to the system with network scans makes this extremely easy to use. We continue to find new ways to utilize the software to assist with the detection of issues before end-user experience is impacted. **What do you dislike about Progress WhatsUp Gold?** Over VPN it seems the login screen takes a while to load. I am interested in a cloud installation or SaaS implementation server with collection nodes in each network. **What problems is Progress WhatsUp Gold solving and how is that benefiting you?** We have to know what is going on with our systems before they experience problems. Gaining a centralized point to obtain capacity and sizing information is critical. ### 35. Year 2 and we still love it **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Consumer Services | Mid-Market (51-1000 emp.) **Reviewed Date:** March 22, 2021 **What do you like best about Progress WhatsUp Gold?** It is easy and intuitive. The deployment was simple. Upgrades went smoothly and the improvements are noticeably. **What do you dislike about Progress WhatsUp Gold?** I wish there was also an option for an agent. Some reporting could be better. **What problems is Progress WhatsUp Gold solving and how is that benefiting you?** Server hardware and software inventory and ups and downs. ### 36. Fairly Robust Network Monitoring **Rating:** 3.5/5.0 stars **Reviewed by:** Muzzammil B. | Senior Info Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** December 13, 2021 **What do you like best about Progress WhatsUp Gold?** Distributed Failover, Customizable Alerts, Grouping Devices and Cloning **What do you dislike about Progress WhatsUp Gold?** Maps need much improvement, NTA is still difficult to use **Recommendations to others considering Progress WhatsUp Gold:** If you have an extensive complex network and require deep insights, this may not be the tool. Also, customizing and creating your maps is also not as easy. But it's a fairly straightforward no-frills type of setup that gets Network Availability/Monitoring setup in no time. The built-in Failover dramatically helps keep monitoring alive through planned and unplanned maintenance events. **What problems is Progress WhatsUp Gold solving and how is that benefiting you?** Network Availability, Server Availability, Customized Alerting ### 37. Robust Product **Rating:** 4.5/5.0 stars **Reviewed by:** Gary G. | IT Tech Specialist III, Enterprise (> 1000 emp.) **Reviewed Date:** February 17, 2022 **What do you like best about Progress WhatsUp Gold?** Easy to add new devices, vast range of monitors, paging ability, dashboard layout is nice. **What do you dislike about Progress WhatsUp Gold?** Difficult to get used to product and aspects of it. **Recommendations to others considering Progress WhatsUp Gold:** Give it a try. You will not be disappointed. **What problems is Progress WhatsUp Gold solving and how is that benefiting you?** Let's us know when a device is down or low on disk. Great features. ### 38. WUG is good product for what we use it for. **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** June 20, 2022 **What do you like best about Progress WhatsUp Gold?** The simplicity of the red and green dots **What do you dislike about Progress WhatsUp Gold?** False readings when device are not down. **What problems is Progress WhatsUp Gold solving and how is that benefiting you?** I have not submitted anything to WUG yet. ### 39. WUG Review **Rating:** 4.5/5.0 stars **Reviewed by:** Chris J. | Systems Admin, Mid-Market (51-1000 emp.) **Reviewed Date:** February 04, 2022 **What do you like best about Progress WhatsUp Gold?** I really like the monitoring feature and how we can get alerts via email & text messages. **What do you dislike about Progress WhatsUp Gold?** Have found difficulty when monitoring certain drives excluding drives from a system. Looked at faqs & white pages but still it hard to do. **Recommendations to others considering Progress WhatsUp Gold:** Solid network, server monitoring program. **What problems is Progress WhatsUp Gold solving and how is that benefiting you?** Network and system monitoring ### 40. Good, but has some flaws **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Gambling & Casinos | Mid-Market (51-1000 emp.) **Reviewed Date:** September 22, 2020 **What do you like best about Progress WhatsUp Gold?** Love that the alerts always work once you get them set up correctly. **What do you dislike about Progress WhatsUp Gold?** Web interface is a bit clunky. Needs to be refreshed a lot. **Recommendations to others considering Progress WhatsUp Gold:** Make sure the sever you are running meets the need requirements. Back before doing updates. **What problems is Progress WhatsUp Gold solving and how is that benefiting you?** Great to have alerts when certain programs or services crash. Also great having disk space alerts on some of our older hardware ### 41. Highly recommend WUG to all my colleagues **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** April 25, 2022 **What do you like best about Progress WhatsUp Gold?** easy to use and the interface is very straightforward, and the support team is very efficient. **What do you dislike about Progress WhatsUp Gold?** price is higher compared with other products **What problems is Progress WhatsUp Gold solving and how is that benefiting you?** Monitoring services setup, but it is ok and I eventually figured it out by myself, guess just my own problem. ### 42. IT Specialist III **Rating:** 5.0/5.0 stars **Reviewed by:** Jesse C. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 22, 2022 **What do you like best about Progress WhatsUp Gold?** I appreciate the ease of access to information and the depth of data. **What do you dislike about Progress WhatsUp Gold?** I'm not too fond of the lack of documentation on the scripting tool. **What problems is Progress WhatsUp Gold solving and how is that benefiting you?** We are solving our monitoring and notifications requirements. ### 43. Don't Think Twice, You Will Get Commited To This Software For Life **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Mid-Market (51-1000 emp.) **Reviewed Date:** November 18, 2021 **What do you like best about Progress WhatsUp Gold?** The ease of configuration and the total cost of this software are two huge pros. You can monitor anything with this software, like anything and everything. It makes evrything so much better. This is a blessing for small IT startups. Our IT department is always delighted about the free software upgrades. **What do you dislike about Progress WhatsUp Gold?** I wish this software was cloud based and easily modifiable. Sometimes, the website response is slow. Also, the layout was difficult to create. Monitoring alerts are sometimes delayed. **Recommendations to others considering Progress WhatsUp Gold:** Go for it! I don't see any other alternative to them currently **What problems is Progress WhatsUp Gold solving and how is that benefiting you?** We used this to monitor our sites and servers, inform employees about websites being down long before they come to us. It makes way easy for the IT department to handle issues and repairs. The tech support is amazing. They provide you with free software upgrades every now and then which is a big plus in my opinion. This is our holy grail software and we don't think we will ever switch to anything else. Reasonalbly priced, which makes it even better." ### 44. Easy, feature rich monitoring tool **Rating:** 5.0/5.0 stars **Reviewed by:** Tod E. | IT Director, Mid-Market (51-1000 emp.) **Reviewed Date:** December 13, 2021 **What do you like best about Progress WhatsUp Gold?** The product is very easy to install and straightforward to get up and running quickly. **What do you dislike about Progress WhatsUp Gold?** No major dislikes in the product. Some aspects of the GUI could be more intuitive, but overall, no showstoppers. **What problems is Progress WhatsUp Gold solving and how is that benefiting you?** We needed a tool to monitor uptime and, more importantly, alert us in the event of a system going down. The benefit is better visibility into network and system health. ### 45. BHC Review **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Mid-Market (51-1000 emp.) **Reviewed Date:** May 24, 2022 **What do you like best about Progress WhatsUp Gold?** Well laid out GUI. Easy network discovery **What do you dislike about Progress WhatsUp Gold?** Lack of email notification scripting examples **Recommendations to others considering Progress WhatsUp Gold:** N/A **What problems is Progress WhatsUp Gold solving and how is that benefiting you?** Network outage notification Probable cause determination ### 46. Best way to monitor Devices and usage **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Internet | Small-Business (50 or fewer emp.) **Reviewed Date:** March 21, 2022 **What do you like best about Progress WhatsUp Gold?** Daily Reports for usage on certain ports as well as the alarming **What do you dislike about Progress WhatsUp Gold?** The ease of finding certain things can sometimes be confusing. **Recommendations to others considering Progress WhatsUp Gold:** It will give you confidence that your network is working as it should **What problems is Progress WhatsUp Gold solving and how is that benefiting you?** When we have something go down in our network we are made aware of it immediately ### 47. Quick and Easy monitoring tool set up **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Enterprise (> 1000 emp.) **Reviewed Date:** December 21, 2021 **What do you like best about Progress WhatsUp Gold?** Rapid and easy to set up the tool. Installation is simple, and getting started with monitoring is simple. Overall toll is agentless, which means no footprint on the server. **What do you dislike about Progress WhatsUp Gold?** Challenging to manage a large number of devices with tools getting slow. Few parameters of monitoring are missing due to agentless monitoring. **Recommendations to others considering Progress WhatsUp Gold:** If you need a quick setup for monitoring with very less training this is the tool to go with. Tools has multiple features and can be used for monitoring various kinds of infrastructure devices. **What problems is Progress WhatsUp Gold solving and how is that benefiting you?** Managing whole infrastructure which involves mutliple devices ### 48. Information Security Officer **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Education Management | Enterprise (> 1000 emp.) **Reviewed Date:** April 01, 2022 **What do you like best about Progress WhatsUp Gold?** Ease of usage and quick response of technical support. **What do you dislike about Progress WhatsUp Gold?** Some of the reports are not friendly and need to delete objects to rescan inventory. **What problems is Progress WhatsUp Gold solving and how is that benefiting you?** Inventory of our systems (assets) is one of the primary issues resolved and a big benefit. ### 49. Makes network monitoring easy! **Rating:** 4.0/5.0 stars **Reviewed by:** Robert D. | Production Support Mgr, Enterprise (> 1000 emp.) **Reviewed Date:** February 07, 2022 **What do you like best about Progress WhatsUp Gold?** Provides very clear info. The alerts and alarms provide valuable info about our networks to be proactive about issues. **What do you dislike about Progress WhatsUp Gold?** It can be difficult to use initially. It takes time to setup and learn how to configure. **What problems is Progress WhatsUp Gold solving and how is that benefiting you?** We needed to monitor our network to have an early alarm if our limit was approaching and also observe if apps were consuming or using too much bandwidth. ### 50. Excellent product, great support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Mining & Metals | Mid-Market (51-1000 emp.) **Reviewed Date:** February 23, 2022 **What do you like best about Progress WhatsUp Gold?** Customer services it top notch. Combination of active users in their forums and experts available at a moments notice. WUG has allowed me to stay ahead of issues! **What do you dislike about Progress WhatsUp Gold?** WhatsUPGold does not have many down sides. It is affordable, proactive, and informative. The only feature I have ever needed that was unavailable was the ability to acknowledge alerts from my mobile device. **What problems is Progress WhatsUp Gold solving and how is that benefiting you?** I am able to stay ahead of my user base when an issue has been detected, allowing for a greater uptime on devices and quick resolution to issues. ## Progress WhatsUp Gold Discussions - [What is the best option for reporting to cell phones without paying for some of the SMS services needed for this? What is the best option to make sure we don't get alot of alerts that are basically white noise.](https://www.g2.com/discussions/51781-what-is-the-best-option-for-reporting-to-cell-phones-without-paying-for-some-of-the-sms-services-needed-for-this-what-is-the-best-option-to-make-sure-we-don-t-get-alot-of-alerts-that-are-basically-white-noise) - 1 comment, 1 upvote - [Can we monitor F5 load balancer and VPN Tunnels through WhatsUp Gold tool?](https://www.g2.com/discussions/14731-can-we-monitor-f5-load-balancer-and-vpn-tunnels-through-whatsup-gold-tool) - 1 comment, 1 upvote - [What is WhatsUp Gold monitoring tool?](https://www.g2.com/discussions/what-is-whatsup-gold-monitoring-tool) - 1 comment - [View Progress WhatsUp Gold pricing details and edition comparison](https://www.g2.com/products/progress-whatsup-gold/reviews?page=5§ion=pricing&secure%5Bexpires_at%5D=2026-07-23+14%3A03%3A18+-0500&secure%5Bsession_id%5D=99cd2057-9066-4bed-8ca6-2d85b5a4bedd&secure%5Btoken%5D=74718388955ed4ab602b66485da41f85e63ee6c3317af856e2c0054fa2d0bc66&format=llm_user) ## Progress WhatsUp Gold Integrations - [Freshservice](https://www.g2.com/products/freshservice/reviews) - [Grafana Labs](https://www.g2.com/products/grafana-labs/reviews) - [ServiceNow IT Service Management](https://www.g2.com/products/servicenow-it-service-management/reviews) - [Tivoli Network Manager](https://www.g2.com/products/ibm-tivoli-network-manager/reviews) - [VMware vSphere](https://www.g2.com/products/vmware-vsphere/reviews) ## Progress WhatsUp Gold Features **Functionality** - Performance Monitoring - Alerting - Improvement Suggestions - Multi-Network Capability **Automation** - Metadata Management - Artificial Intelligence & Machine Learning - Response Automation - Continuous Analysis **Visibility** - Dashboards and Visualizations - Alerts and Notifications - Reporting **Visibility ** - Dashboards and Visualizations - Alerts and Notifications - Reporting **Analysis** - Incident Reporting - Network Visibility - Metadata Enrichment - Metadata Management **Monitoring** - Performance Baselines - Performance Analysis - Performance Monitoring - Multi-System Monitoring **Functionality** - Monitoring - Deep Web - Monitoring - Dark Web - Analysis - Ticketing - Simple Search - Centralized Dashboard - Real-Time Alerts **Management** - Network Automation - Network Traffic Analyzer - User Provisioning - Network Analytics - Resource Maintenance **Monitoring - Network Monitoring** - 360-Degree Network Visibility - Automated Network Discovery - Real-Time Monitoring **Agentic AI - Network Automation Tools** - Autonomous Task Execution - Cross-system Integration - Decision Making **Management** - Performance Baseline - Data Visualization - Path Analysis **Functionality** - Multi-Network Capability - Anomaly Detection - Network Visibility - Scalability **Monitoring and Management** - Automation - Real-Time Monitoring **Monitoring and Management** - Multi-Server Management - Automation - Performance Baseline - Real-Time Monitoring - Immediate Alert Notification - Proactive Server Monitoring Software **Response** - Incident Alerts - Response Orchestration - Response Automation **Response** - Dashboards and Visualization - Incident Alerting - Root Cause Analysis (RCA) **Monitoring** - Network Monitoring - Network Discovery - Network Asset Mapping **Analytics - Network Monitoring** - Predictive Performance Analytics - Packet & Flow Analysis **Logistics** - Communication - Scripting - Workflows **Incident Management** - Incident Logs - Incident Alerts - Incident Reporting **Detection** - Multi-Network Monitoring - Asset Discovery - Anomaly Detection **Cloud environment support** - Server Monitoring For Cloud Deployments - Software Scaling **Support** - Real-time alerting - Hybrid Infrastructure Support - API Integration **Security - Network Monitoring** - Encrypted Data Transmission - Zero Trust and Identity Management - Integrated Network Security **Security - Network Automation** - Change Management - Security Automation - User Authentication and Authorization - Monitoring and Alerts **Network Performance - Network Monitoring** - Dynamic Network Optimization - Automated Tasks Routing **Agentic AI - Network Management Tools** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Server Monitoring** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Services - Network Detection and Response (NDR)** - Managed Services **AI Automation - Network Monitoring** - Machine Learning-Based Anomaly Detection - Self-Healing Networks - Predictive Network Maintenance **Agentic AI - Network Monitoring** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making ## Top Progress WhatsUp Gold Alternatives - [OpManager Nexus](https://www.g2.com/products/opmanager-nexus/reviews) - 4.6/5.0 (221 reviews) - [LogicMonitor](https://www.g2.com/products/logicmonitor/reviews) - 4.5/5.0 (587 reviews) - [Datadog](https://www.g2.com/products/datadog/reviews) - 4.4/5.0 (715 reviews)