--- title: Progress WhatsUp Gold Reviews meta_title: 'Progress WhatsUp Gold Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 389 reviews by the users' company size, role or industry to find out how Progress WhatsUp Gold works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 389 scale: '5' date_modified: '2026-07-20' parent_category: name: Monitoring url: https://www.g2.com/categories/monitoring --- # Progress WhatsUp Gold Reviews **Vendor:** Progress Software **Category:** [Network Monitoring Software](https://www.g2.com/categories/network-monitoring) **Average Rating:** 4.4/5.0 **Total Reviews:** 389 ## About Progress WhatsUp Gold WhatsUp Gold is an IT infrastructure monitoring software designed to help users identify and resolve network issues swiftly, often before they impact end users. This solution provides comprehensive visibility into network performance and availability, enabling IT professionals to maintain optimal operations across their infrastructure. With its interactive mapping interface, WhatsUp Gold allows users to visualize the status of all devices connected to their network, making it easier to monitor both on-premise and cloud-based resources. Targeted primarily at IT administrators and network engineers, WhatsUp Gold is particularly beneficial for organizations that rely heavily on network performance for their daily operations. Its user-friendly design caters to both seasoned professionals and those new to network management, offering a range of features that streamline the monitoring process. The software is designed to support various use cases, from small businesses needing basic monitoring capabilities to large enterprises requiring advanced network management solutions. One of the standout features of WhatsUp Gold is its customizable drag-and-drop dashboards, which provide users with the flexibility to tailor their monitoring experience according to specific needs. These dashboards present real-time data on device status and performance, allowing users to quickly assess the health of their network. Additionally, the software’s automatic discovery and mapping capabilities enable users to visualize their entire network topology, ensuring that no device goes unnoticed during monitoring. WhatsUp Gold also emphasizes optimization, helping users manage network traffic and bandwidth utilization effectively. By providing actionable insights and unified views of network performance, the software empowers IT teams to troubleshoot issues efficiently. The ability to identify and resolve network and server problems proactively not only enhances operational efficiency but also improves overall user satisfaction by minimizing downtime. In summary, WhatsUp Gold offers a robust and interactive solution for IT infrastructure monitoring, combining ease of use with powerful features. Its focus on real-time visibility, customization, and proactive troubleshooting makes it a valuable tool for organizations looking to enhance their network management capabilities. ## Progress WhatsUp Gold Pros & Cons **What users like:** - Users find Progress WhatsUp Gold **easy to use** , with clear alerts and real-time monitoring that enhances network management. (47 reviews) - Users value the **real-time monitoring** of Progress WhatsUp Gold, which simplifies network management and enhances responsiveness. (44 reviews) - Users value the **real-time monitoring and clear alerts** from Progress WhatsUp Gold, enhancing network management efficiency. (35 reviews) - Users value the **clear and real-time alert notifications** from Progress WhatsUp Gold, enhancing their network management efficiency. (31 reviews) - Users appreciate the **user-friendly interface** of Progress WhatsUp Gold, making network monitoring straightforward and efficient. (30 reviews) - Real-time Monitoring (29 reviews) - Alerts (25 reviews) - Users appreciate the **easy setup** of WhatsUp Gold, enabling quick and efficient implementation of monitoring solutions. (25 reviews) - Alerting (24 reviews) - Alerting System (24 reviews) **What users dislike:** - Users find WhatsUp Gold to be **expensive** due to costly add-ons for features that should be standard. (16 reviews) - Users find the **poor interface design** of Progress WhatsUp Gold to hinder usability and create confusion during operation. (15 reviews) - Users find the **complex setup** of Progress WhatsUp Gold challenging, requiring technical expertise for effective configuration. (14 reviews) - Users note a **high learning curve** with Progress WhatsUp Gold, making initial configuration challenging and time-consuming. (14 reviews) - Users often find the **outdated interface** of Progress WhatsUp Gold confusing, hindering their overall experience and efficiency. (14 reviews) - Users find the **limited customization** options in Progress WhatsUp Gold hinder their ability to tailor the tool effectively. (13 reviews) - Users find the **user interface lacking** , feeling it complicates usage and diminishes overall experience with the product. (13 reviews) - Configuration Difficulty (12 reviews) - Users face **configuration issues** that complicate setup and impact monitoring accuracy, especially with Fortinet devices. (11 reviews) - Users face **integration issues** with Progress WhatsUp Gold, finding it unintuitive and lacking support for other ITSM products. (11 reviews) ## Progress WhatsUp Gold Reviews ### 1. User-Friendly Interface, Comprehensive Monitoring **Rating:** 4.5/5.0 stars **Reviewed by:** Zidani B. | Enterprise (> 1000 emp.) **Reviewed Date:** June 24, 2026 **What do you like best about Progress WhatsUp Gold?** I like Progress WhatsUp Gold because its interface is user-friendly and easy to use. Implementing it was quite easy, and it supports various types of assets. It facilitates monitoring our assets, allows us to add new assets, and customize what we need to monitor. Managing all our assets in one place is helpful, and receiving alerts when a metric alert is triggered is beneficial. **What do you dislike about Progress WhatsUp Gold?** Auto assets discovery is something to improve, while it works for most of the assets but sometimes it doesn't pull accurate information or details. Also, I was hoping if Progress WhatsUp Gold could be integrated with ServiceNow to automatically open incidents for critical issues or integrate with MS Teams to create a dedicated chat for an incident. **What problems is Progress WhatsUp Gold solving and how is that benefiting you?** Progress WhatsUp Gold helps improve SLA, anticipate issues, and provides full monitoring of assets. It's user-friendly, easy to implement, supports various assets, and centralizes management. Customizable monitoring and alert notifications enhance asset oversight. ### 2. Reliable Network Monitoring with Room for UI Improvement **Rating:** 4.5/5.0 stars **Reviewed by:** Udit P. | DevOps Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** April 13, 2026 **What do you like best about Progress WhatsUp Gold?** I like the visibility Progress WhatsUp Gold provides across our network in a single dashboard. Its auto discovery feature makes it easy to understand our infrastructure connections without much manual effort, and the real-time monitoring and alerts are too good. It helps close gaps in network visibility and prevents unexpected downtime by proactively alerting us, allowing us to troubleshoot and fix issues before users are impacted. The simplification of network maps and insights is also very helpful for troubleshooting. **What do you dislike about Progress WhatsUp Gold?** What Progress WhatsUp Gold can improve is the initial setup and configuration, I feel that's a bit complex and time-consuming. Also, some UI dashboards can be more modern and intuitive when customizing views, and I've noticed that advanced reporting and integration require more effort to configure. **What problems is Progress WhatsUp Gold solving and how is that benefiting you?** Progress WhatsUp Gold solves our network visibility gaps and unexpected downtime by providing real-time monitoring and alerts, allowing proactive troubleshooting. It simplifies network mapping and insights, making issue resolution easier. ### 3. Easy Device Tracking and Strong Observability **Rating:** 5.0/5.0 stars **Reviewed by:** Joseph A. | Network Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** July 15, 2026 **What do you like best about Progress WhatsUp Gold?** It’s easy to track device status and maintain observability. **What do you dislike about Progress WhatsUp Gold?** I do not like the way I am not able to add custom Icons **What problems is Progress WhatsUp Gold solving and how is that benefiting you?** It has easy-to-install agents that can be deployed on Juniper devices to monitor their status, and it also offers great integration. ### 4. User-Friendly Monitoring with Powerful Alerts, but Advanced Setup Can Be Tricky **Rating:** 4.5/5.0 stars **Reviewed by:** Phillip P. | Cyber Security Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** October 25, 2025 **What do you like best about Progress WhatsUp Gold?** What I appreciate most about Progress WhatsUp Gold is its user-friendly network monitoring and visualization features. The platform allows me to quickly assess the health and performance of devices, servers, and applications, which helps us address potential issues before they affect users. I find the dashboard and alerting system especially useful for monitoring the entire network in real time. **What do you dislike about Progress WhatsUp Gold?** One drawback of Progress WhatsUp Gold is that certain advanced reporting and customisation options can be somewhat complicated to configure. Furthermore, although the alerting system is helpful, handling notifications across large networks may become overwhelming if not configured thoughtfully. **What problems is Progress WhatsUp Gold solving and how is that benefiting you?** Progress WhatsUp Gold addresses the challenge of network visibility and proactive monitoring. With its real-time insights into device health, server performance, and application availability, we are able to detect and resolve issues before they affect users. This leads to reduced downtime, faster response times, and helps us maintain a stable and dependable IT environment for both our staff and clients. ### 5. Easy to Deploy, Easy to Use—A Market Leader **Rating:** 5.0/5.0 stars **Reviewed by:** Rahul B. | sales engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** June 18, 2026 **What do you like best about Progress WhatsUp Gold?** easy to deploy , easy to use , market leader **What do you dislike about Progress WhatsUp Gold?** Nothing as such , so far its good as per market standards **What problems is Progress WhatsUp Gold solving and how is that benefiting you?** Infra structure monitoring , network monitoring , Config management ### 6. Seamless Alerts, Simple Monitoring **Rating:** 5.0/5.0 stars **Reviewed by:** C I. | Mid-Market (51-1000 emp.) **Reviewed Date:** June 08, 2026 **What do you like best about Progress WhatsUp Gold?** I like the simplicity of Progress WhatsUp Gold. The real-time alerts are valuable, especially in networking where seamless alerts mean you're doing great. The alerts and monitoring work really well, and I find them to be very good. Also, the initial setup was nice. **What do you dislike about Progress WhatsUp Gold?** I really cant say of anything **What problems is Progress WhatsUp Gold solving and how is that benefiting you?** I use Progress WhatsUp Gold for monitoring network devices and UPS, and it provides real-time alerts which are crucial for seamless networking. ### 7. Comprehensive Real-Time Monitoring with Intuitive Dashboards **Rating:** 4.5/5.0 stars **Reviewed by:** Jhoniel N. | Unemployed., Small-Business (50 or fewer emp.) **Reviewed Date:** November 15, 2025 **What do you like best about Progress WhatsUp Gold?** What I appreciate most about Progress WhatsUp Gold is its ability to provide real-time, comprehensive visibility across my entire IT infrastructure. The interactive network map, customizable dashboards, and unified monitoring for devices, applications, traffic, and configurations all contribute to a clear and cohesive overview. **What do you dislike about Progress WhatsUp Gold?** What I find challenging about Progress WhatsUp Gold is that its configuration process can be quite complex, and it sometimes generates false alerts. Additionally, when monitoring large environments, the software can feel slow or consume a lot of system resources. The reporting and customization features also come with a significant learning curve. Despite these drawbacks, my overall experience with the product was very positive. **What problems is Progress WhatsUp Gold solving and how is that benefiting you?** Progress WhatsUp Gold solves network visibility, performance monitoring, and configuration management challenges, helping me proactively detect issues, reduce downtime, and manage IT infrastructure more efficiently. ### 8. Enhances Network Visibility, Quick Troubleshooting **Rating:** 4.0/5.0 stars **Reviewed by:** Obito U. **Reviewed Date:** December 23, 2025 **What do you like best about Progress WhatsUp Gold?** I use Progress WhatsUp Gold primarily for network monitoring and visibility. It helps me keep track of the health and performance of network devices like routers, switches, servers, and firewalls from a single dashboard. I mainly rely on it to monitor uptime, bandwidth usage, and critical metrics in real time, so potential issues are detected early before they impact users. The alerting system is especially useful, as it notifies me immediately when something goes down or crosses a defined threshold, allowing faster troubleshooting. What I like most about Progress WhatsUp Gold is how clearly it presents network information in one place. The automatic network discovery stands out, as it quickly maps devices and their dependencies without much manual effort, which saves a lot of setup time. The real-time monitoring and alerts are also a big plus—being notified immediately when a device goes down or performance thresholds are crossed makes it much easier to act before issues escalate. I also appreciate the intuitive dashboard and visual maps, which make it simple to understand the health of the network at a glance, even in complex environments. The customizable alerts and reports are another strong point, allowing me to focus only on what truly matters instead of being overwhelmed by unnecessary notifications. Overall, its ease of use combined with reliable monitoring and clear visibility is what stands out the most for me. **What do you dislike about Progress WhatsUp Gold?** While Progress WhatsUp Gold is a solid monitoring tool, there are a few areas that could be improved. The initial configuration and fine-tuning can feel a bit complex, especially for first-time users or smaller teams without dedicated network specialists. Some features require careful setup to avoid too many alerts, which can be time-consuming at the beginning. The user interface, although functional, could be more modern and smoother in terms of navigation, particularly when managing larger networks with many devices. Reporting is useful, but custom report creation can feel limited or less flexible compared to more advanced analytics tools. Additionally, the pricing and licensing model may feel expensive for smaller organizations, especially when adding extra modules for advanced functionality. **What problems is Progress WhatsUp Gold solving and how is that benefiting you?** I use Progress WhatsUp Gold for network monitoring and visibility, solving limited visibility issues and enabling real-time status tracking of network devices. It provides timely alerts, reduces downtime, and simplifies troubleshooting, offering a centralized view to proactively manage the network. ### 9. Effortless Setup, Vital for Network Monitoring **Rating:** 4.0/5.0 stars **Reviewed by:** Zack H. | Inside Sales (Representative), Mid-Market (51-1000 emp.) **Reviewed Date:** January 26, 2026 **What do you like best about Progress WhatsUp Gold?** I enjoy the fact that Progress WhatsUp Gold provides a complete root cause analysis breakdown, which ensures maximum uptime and optimizes our troubleshooting within our IT team. It makes the product valuable by providing cost savings and profitability efficiency through faster processes and ensuring we are always online to make money. I also found it very easy to set up and implement; it didn't take long to integrate into our website and systems. **What do you dislike about Progress WhatsUp Gold?** I think the alerting capabilities could be improved, giving more real-time updates on any developing issues to provide our team more time to be aware of any ongoing situations. **What problems is Progress WhatsUp Gold solving and how is that benefiting you?** I use Progress WhatsUp Gold for monitoring our network and servers, quickly resolving issues. It provides a root cause analysis, optimizing troubleshooting, saving costs, ensuring uptime, and boosting profitability. ### 10. Flexible, Cost-Effective Licensing with Full Monitoring Capabilities **Rating:** 5.0/5.0 stars **Reviewed by:** Matheus A. | Marketing Manager, Food Production, Mid-Market (51-1000 emp.) **Reviewed Date:** February 05, 2026 **What do you like best about Progress WhatsUp Gold?** WhatsUp Gold stands out for its flexible and cost-effective licensing model, which charges per host instead of per feature. This benefits me by making pricing more predictable and affordable compared to competitors, while still providing access to a full set of monitoring capabilities without hidden costs **What do you dislike about Progress WhatsUp Gold?** One drawback of WhatsUp Gold is its steep learning curve. Setting up and configuring advanced features can be time-consuming and complex, especially for teams without deep technical expertise. **What problems is Progress WhatsUp Gold solving and how is that benefiting you?** WhatsUp Gold solves the problem of tool sprawl by centralizing network performance monitoring, traffic analysis, and configuration management into a single platform. This benefits me by simplifying operations, improving visibility, and increasing efficiency all while reducing the need to manage multiple disconnected tools. ## Progress WhatsUp Gold Discussions - [What is the best option for reporting to cell phones without paying for some of the SMS services needed for this? What is the best option to make sure we don't get alot of alerts that are basically white noise.](https://www.g2.com/discussions/51781-what-is-the-best-option-for-reporting-to-cell-phones-without-paying-for-some-of-the-sms-services-needed-for-this-what-is-the-best-option-to-make-sure-we-don-t-get-alot-of-alerts-that-are-basically-white-noise) - 1 comment, 1 upvote - [Can we monitor F5 load balancer and VPN Tunnels through WhatsUp Gold tool?](https://www.g2.com/discussions/14731-can-we-monitor-f5-load-balancer-and-vpn-tunnels-through-whatsup-gold-tool) - 1 comment, 1 upvote - [What is WhatsUp Gold monitoring tool?](https://www.g2.com/discussions/what-is-whatsup-gold-monitoring-tool) - 1 comment - [View Progress WhatsUp Gold pricing details and edition comparison](https://www.g2.com/products/progress-whatsup-gold/reviews/progress-whatsup-gold-review-4492404?section=pricing&secure%5Bexpires_at%5D=2026-07-20+22%3A30%3A19+-0500&secure%5Bsession_id%5D=df690f73-1a9c-41ac-8c97-a64c6f489763&secure%5Btoken%5D=28619c648d1b01ef82114f3a775e6e1f31ac91910fce0365fde3744d84251a43&format=llm_user) ## Progress WhatsUp Gold Integrations - [Freshservice](https://www.g2.com/products/freshservice/reviews) - [Grafana Labs](https://www.g2.com/products/grafana-labs/reviews) - [ServiceNow IT Service Management](https://www.g2.com/products/servicenow-it-service-management/reviews) - [Tivoli Network Manager](https://www.g2.com/products/ibm-tivoli-network-manager/reviews) - [VMware vSphere](https://www.g2.com/products/vmware-vsphere/reviews) ## Progress WhatsUp Gold Features **Functionality** - Performance Monitoring - Alerting - Improvement Suggestions - Multi-Network Capability **Automation** - Metadata Management - Artificial Intelligence & Machine Learning - Response Automation - Continuous Analysis **Visibility** - Dashboards and Visualizations - Alerts and Notifications - Reporting **Visibility ** - Dashboards and Visualizations - Alerts and Notifications - Reporting **Analysis** - Incident Reporting - Network Visibility - Metadata Enrichment - Metadata Management **Monitoring** - Performance Baselines - Performance Analysis - Performance Monitoring - Multi-System Monitoring **Functionality** - Monitoring - Deep Web - Monitoring - Dark Web - Analysis - Ticketing - Simple Search - Centralized Dashboard - Real-Time Alerts **Management** - Network Automation - Network Traffic Analyzer - User Provisioning - Network Analytics - Resource Maintenance **Monitoring - Network Monitoring** - 360-Degree Network Visibility - Automated Network Discovery - Real-Time Monitoring **Agentic AI - Network Automation Tools** - Autonomous Task Execution - Cross-system Integration - Decision Making **Management** - Performance Baseline - Data Visualization - Path Analysis **Functionality** - Multi-Network Capability - Anomaly Detection - Network Visibility - Scalability **Monitoring and Management** - Automation - Real-Time Monitoring **Monitoring and Management** - Multi-Server Management - Automation - Performance Baseline - Real-Time Monitoring - Immediate Alert Notification - Proactive Server Monitoring Software **Response** - Incident Alerts - Response Orchestration - Response Automation **Response** - Dashboards and Visualization - Incident Alerting - Root Cause Analysis (RCA) **Monitoring** - Network Monitoring - Network Discovery - Network Asset Mapping **Analytics - Network Monitoring** - Predictive Performance Analytics - Packet & Flow Analysis **Logistics** - Communication - Scripting - Workflows **Incident Management** - Incident Logs - Incident Alerts - Incident Reporting **Detection** - Multi-Network Monitoring - Asset Discovery - Anomaly Detection **Cloud environment support** - Server Monitoring For Cloud Deployments - Software Scaling **Support** - Real-time alerting - Hybrid Infrastructure Support - API Integration **Security - Network Monitoring** - Encrypted Data Transmission - Zero Trust and Identity Management - Integrated Network Security **Security - Network Automation** - Change Management - Security Automation - User Authentication and Authorization - Monitoring and Alerts **Network Performance - Network Monitoring** - Dynamic Network Optimization - Automated Tasks Routing **Agentic AI - Network Management Tools** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Server Monitoring** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Services - Network Detection and Response (NDR)** - Managed Services **AI Automation - Network Monitoring** - Machine Learning-Based Anomaly Detection - Self-Healing Networks - Predictive Network Maintenance **Agentic AI - Network Monitoring** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making ## Top Progress WhatsUp Gold Alternatives - [OpManager Nexus](https://www.g2.com/products/opmanager-nexus/reviews) - 4.5/5.0 (221 reviews) - [LogicMonitor](https://www.g2.com/products/logicmonitor/reviews) - 4.5/5.0 (588 reviews) - [Datadog](https://www.g2.com/products/datadog/reviews) - 4.4/5.0 (714 reviews)