What I like best about Procore is that it keeps everything in one place. It makes it much easier to find drawings, RFIs, submittals, documents, and other project information without having to search through different systems. I also like the way it helps the project team stay updated and track responsibilities and follow-ups. Review collected by and hosted on G2.com.

Sometimes Procore can feel a little complicated, especially when using certain features for the first time. Some workflows also involve a few extra steps, so it can take some time to get familiar with the process. Review collected by and hosted on G2.com.

What I like about Procore is that it makes project management more organized and easier to monitor. I like that documents, RFIs, submittals, schedules, and project information can be managed in one platform. It also helps improve coordination between the project team and makes it easier to track updates and pending items. Review collected by and hosted on G2.com.

One thing I dislike about Procore is that it can take some time to get familiar with all the tools and features, especially for new users. There are also some processes that may feel a bit complicated at first. However, once you understand the workflow and get used to the platform, it becomes easier to use and manage. Review collected by and hosted on G2.com.

Procore provides a centralized platform for managing project documentation, RFIs, submittals, WIRs, and communication. I particularly like the improved traceability, real-time collaboration, and ability to keep project information organized in one place Review collected by and hosted on G2.com.

Procore centralizes project documents, RFIs, submittals, WIRs, and communication in one platform. It improves traceability, collaboration, and makes it easier to track the status of project documents.” Dislike: The platform can sometimes be slow or require too many steps to complete simple tasks. It also takes time for new users to become familiar with the system, and a stable internet connection is important for efficient use. Review collected by and hosted on G2.com.

Centralized document management and real-time collaboration across all project stakeholders. The ability to track RFIs, submittals, and change events in one place eliminates version control issues and keeps everyone aligned. Procore solves the problem of fragmented communication and document version control. Instead of tracking RFIs, submittals, and change orders across emails and spreadsheets, everything is centralized. This reduces errors, improves accountability, and ensures everyone is working from the same set of drawings and specs. Review collected by and hosted on G2.com.

Email notifications can be overwhelming, and the ability to filter or customize them is limited. Also, importing/exporting data between Procore and external scheduling tools (like Primavera) can be cumbersome. Review collected by and hosted on G2.com.

The most helpful feature for me is the ability to track RFIs, drawings, and project correspondence and keep a clear record of what was requested, who responded, and when it was completed. The drawing management tools are also very useful for making sure the electrical team is working from the latest information. Review collected by and hosted on G2.com.

The main downside is the amount of time required to maintain the system properly. Procore is very useful when everyone follows the same workflow, but inconsistent use between different project teams can make coordination more difficult rather than easier. Review collected by and hosted on G2.com.

Procore is an excellent, user-friendly platform that centralizes our entire preconstruction process. The biggest upside for my daily estimating work is having contractor directories, active project bids, and all associated documents completely organized in one single space. I do not have to worry I am bidding from an outdated set of plans. Because it is an industry standard, most of our partners and contractors already use it, which makes collaboration seamless. I also recently completed an estimating certification and was impressed to discover even more hidden features and tools Procore offers that will continue to improve our workflow. Review collected by and hosted on G2.com.

I would say the one downside of Procore is that its effectiveness relies entirely on 100% user adoption across the board. While many of our industry partners use it, some contractors, subcontractors or vendors resist using the platform altogether. When a subcontractor refuses to submit their bid or documents through the portal, it forces us to manually bridge the gap, which temporarily defeats the purpose of having a single automated system. Review collected by and hosted on G2.com.

The new Procore Pay tool is a great way to streamline your subcontractor invoice payments and to give your project management team greater insights. Review collected by and hosted on G2.com.

Unfortunately, Procore’s customer service has declined significantly over the past year. I have been assigned four different representatives in less than a year. Each time, I participate in an initial meet-and-greet, explain our needs and ongoing concerns, and then often within just a few weeks—I am transferred to someone new!

This constant turnover creates a lack of continuity, forces us to repeatedly start over, and prevents concerns from being addressed efficiently. I would like to see Procore improve its account-management consistency, communication during transitions, follow through on customer concerns, and overall accountability. As a long-term customer, we need a reliable point of contact who understands our organization and takes ownership of resolving issues. Review collected by and hosted on G2.com.

1) The Tendering function: The ability to consolidate all correspondence for each tender is very helpful. I also appreciate the transparency, as well as the option to run a blind tendering process.

2) The Commitments function.

3) The Documents function: the ability to upload sizeable documents at anytime during the Tender process for each tender. Review collected by and hosted on G2.com.

In the Commitments section—specifically within the list of commitments—there isn’t an easy way to see when a commitment was created or which user created it. Having those details visible at a glance would make it much easier to track and audit commitments.

Also, adding currency symbols would be a welcome improvement, since procurement is often done with suppliers in different locations. Review collected by and hosted on G2.com.

I like best that Procore is easy to use and user friendly. There have been lots of updates to the portal such as an updated company/project view and New Open Items tab to make it easy to see what's in my court. Procore Explorer is such an upgrade as you can now see the Beta's rolling out into production and enable it on your tenant as needed before it's released to the general product. We have started to dive into Procore Pay for the compliance piece like lien waivers and payment holds. Review collected by and hosted on G2.com.

Sometimes new releases are made without proper testing that leaves things buggy and it takes a very long time to get simple things fixed like the drop-down menu for names in the template section of Observations. It's out of order and not searchable which makes it EXTREMLY difficult to find someone. The Custom fields should be accessible in all tools and is currently a limitation on Procore Pay lien waivers. This is causing issues for us as we have multiple owners on projects and being limited to only use 1 owner is causing us problems. Review collected by and hosted on G2.com.

Procore does a great job of giving access to the users in the field and on the go...and to the users in the office. BUT you have to stay on top of the constant changes. I know that in technology, change is inevitable and is necessary to keep progressing to make the user experience and results better. I do feel that we are better off than we were before. It's the flow of change that drives me crazy. At one point in time, on your screen, you could choose to opt into a Beta experience but could back out when or if needed. I noticed that I hadn't seen any of those options lately. And I was looking for something else and discovered that all beta experiences are now buried in an Admin page. While I can see that having them there is helpful, as an Admin, I don't necessarily use all of those pages, so when I choose to opt us into something, I have no idea what that does to users. I wish the users could opt into the beta on an individual basis, and then, BEFORE it is released to the masses, an email could be sent to Admins. Or maybe even a Monthly Summary listing what is available in Beta. Review collected by and hosted on G2.com.

I use the ERP Integration heavily, and while I have an easier time with it than I did when we first began using Procore 6 years ago, I still find it clunky. It is easy to miss syncing an item. It's also not an intuitive process on setting up a project, but I have worked through that with a "cheat sheet" that accommodates our operating procedures.

I know that in one of the Beta s that is currently available, selecting multiple people has become easier in Emails (more like in Correspondence). I wish that was the standard way across all modules. It is just so much easier and more efficient. Review collected by and hosted on G2.com.